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About Netquest (in english)

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About Netquest: Leading spanish fieldwork provider for online market research: online panels, opinion communities in Spain, Portugal and Latin America.

About Netquest: Leading spanish fieldwork provider for online market research: online panels, opinion communities in Spain, Portugal and Latin America.

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  • 1. Raúl Páramo Sales Manager Germán Loewe CEO Online Fieldwork Services in Spain Netquest
  • 2. Who we are
    • First Spanish survey software provider since 2001
    • Propietary software and technology
    • Advanced Panel Management Plattform (PPI)
    +
    • Provider of major MR Agencies
    • Customized fieldwork Services
    • Offices in Madrid, Barcelona and Mexico DF
    • High quality panel standards
    +
    • Actively recruited panelists (“by invitation only”)
    • Strict rules to keep quality of the results provided
    PIONEER IN ONLINE FIELDWORK SERVICES IN SPAIN ADVANCED PROPIETARY TECHNOLOGY FIRST ACTIVE RECRUITED ONLINE PANEL 1 2 3
  • 3. Netquest : Facts and Figures Offices in: Barcelona Edificio Nexus II C / Jordi Girona, 29 3ª Planta< 08034 Barcelona Tel: 93 205 00 63 Madrid C/ Barquillo, 11 5ª Planta - Dcha. 28004 Madrid Tel: 91 523 52 03 Mexico DF Av. Insurgentes Sur, 600-402 Col del Valle 03100 Tel: +52.55.5687.3198
  • 4. 1.Netquest Technology Netquest Survey Software Netquest Panel Management Plattform Multimedia Survey Design by Netquest Panelist website
  • 5. 1.Technology Netquest Survey Manager
    • Team of 10 engineers developing Survey manager
    • High capacity for large projects
    • Advanced security measures
    • Customized survey design (filters, rotations, advanced scripting, multimedia)
    • Sample draw: integration with panel tool
    • Multi-language surveys
    • One day software training
    • Telephone and email support
    • Scripting on demand
    • INFRASTRUCTURE
    • SOFTWARE AS A SERVICE (SAAS)
    • APPLICATION
    High performance servers in Datacenters in Barcelona and San Diego (US) Designed for non-professional programmers, with a easy to use web-based interface Survey Manager is not a do-it-yourself software. Technical and methodological support is always provided.
  • 6. 2.Panel Netquest Active Recruitment Websites with registered users Agreements with a wide range of website types. 1 Candidates are selected Netquest chooses the profiles that better represent the spanish population and invites them to participate in a survey related to the interests of the portal where they are registered (to minimize self-selection and professional panelists) 2 e-survey regarding specific interests is conducted Candidates receive a personal and unique invitation to participate in the survey, and no incentive is previously announced (again to minimize self-selection) . 3 Would you like to become a member? At the end of the survey, respondents are offered one possibility of becoming members of Netquest. At this point, we incentive registration in order to maximize convertion rates. 4
  • 7. More than 50.000 active recruited panelists (“By invitation only”) Monthly growth: 5% 50% answer rate (5 days of fieldwork) Low-quality questionnaires not delivered per project: 0,05% 2.Panel Netquest Rates and statistics 60% open ended questions answered per survey Only 2% abandon rate (panelists who cancel the survey)
  • 8. 4. Panel quality
    • Intra-study consitency check: Netquest can introduce special questions inside the survey to check consistency, in order to filter those who give contradictory answers. This inconsistent response rate is about 2%, according to Netquest estimates. Netquest removes panelists that provide inconsistent information.
    • Inter-study consistency check: Netquest can detect panelists who provide contradictory information.
    • Duration check: As respondent’s actions and response durations are recorded, Netquest can detect and remove panelists who usually answer questionaires too fast, indicating no true participation.
    • Response rate: In order to guarantee high response rate (and avoid self-selection effects) Netquest removes panelists who have not answered 5 consecutive invitations.
    • Telephone checking: Netquest periodically calls a random sample of panelists that have taken part in recent studies, so w e can verify that the person is the intended one.
    • the guarantee of veracity and unicity
    • Netquest guarantees that completed interviews are not duplicated:
    • Panelists can only become members once: only if they receive an invitation is it possible to register.
    • We send identified invitations to complete surveys, so panelists can only participate once.
    • We know the address of our panelists, otherwise we could not send them incentives.
    • Additional checks:
  • 9. Some of our clients – Market research
  • 10. Thank you! Contact: Raúl Páramo Sales Manager NETQUEST Jordi Girona 29 08034   Barcelona Tel: (+34) 93 2800750 Email: [email_address] www.solucionesnetquest.com/en