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About Netquest (in english)
About Netquest (in english)
About Netquest (in english)
About Netquest (in english)
About Netquest (in english)
About Netquest (in english)
About Netquest (in english)
About Netquest (in english)
About Netquest (in english)
About Netquest (in english)
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About Netquest (in english)

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About Netquest: Leading spanish fieldwork provider for online market research: online panels, opinion communities in Spain, Portugal and Latin America.

About Netquest: Leading spanish fieldwork provider for online market research: online panels, opinion communities in Spain, Portugal and Latin America.

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  • 1. Raúl Páramo Sales Manager Germán Loewe CEO Online Fieldwork Services in Spain Netquest
  • 2. Who we are <ul><li>First Spanish survey software provider since 2001 </li></ul><ul><li>Propietary software and technology </li></ul><ul><li>Advanced Panel Management Plattform (PPI) </li></ul>+ <ul><li>Provider of major MR Agencies </li></ul><ul><li>Customized fieldwork Services </li></ul><ul><li>Offices in Madrid, Barcelona and Mexico DF </li></ul><ul><li>High quality panel standards </li></ul>+ <ul><li>Actively recruited panelists (“by invitation only”) </li></ul><ul><li>Strict rules to keep quality of the results provided </li></ul>PIONEER IN ONLINE FIELDWORK SERVICES IN SPAIN ADVANCED PROPIETARY TECHNOLOGY FIRST ACTIVE RECRUITED ONLINE PANEL 1 2 3
  • 3. Netquest : Facts and Figures Offices in: Barcelona Edificio Nexus II C / Jordi Girona, 29 3ª Planta< 08034 Barcelona Tel: 93 205 00 63 Madrid C/ Barquillo, 11 5ª Planta - Dcha. 28004 Madrid Tel: 91 523 52 03 Mexico DF Av. Insurgentes Sur, 600-402 Col del Valle 03100 Tel: +52.55.5687.3198
  • 4. 1.Netquest Technology Netquest Survey Software Netquest Panel Management Plattform Multimedia Survey Design by Netquest Panelist website
  • 5. 1.Technology Netquest Survey Manager <ul><li>Team of 10 engineers developing Survey manager </li></ul><ul><li>High capacity for large projects </li></ul><ul><li>Advanced security measures </li></ul><ul><li>Customized survey design (filters, rotations, advanced scripting, multimedia) </li></ul><ul><li>Sample draw: integration with panel tool </li></ul><ul><li>Multi-language surveys </li></ul><ul><li>One day software training </li></ul><ul><li>Telephone and email support </li></ul><ul><li>Scripting on demand </li></ul><ul><li>INFRASTRUCTURE </li></ul><ul><li>SOFTWARE AS A SERVICE (SAAS) </li></ul><ul><li>APPLICATION </li></ul>High performance servers in Datacenters in Barcelona and San Diego (US) Designed for non-professional programmers, with a easy to use web-based interface Survey Manager is not a do-it-yourself software. Technical and methodological support is always provided.
  • 6. 2.Panel Netquest Active Recruitment Websites with registered users Agreements with a wide range of website types. 1 Candidates are selected Netquest chooses the profiles that better represent the spanish population and invites them to participate in a survey related to the interests of the portal where they are registered (to minimize self-selection and professional panelists) 2 e-survey regarding specific interests is conducted Candidates receive a personal and unique invitation to participate in the survey, and no incentive is previously announced (again to minimize self-selection) . 3 Would you like to become a member? At the end of the survey, respondents are offered one possibility of becoming members of Netquest. At this point, we incentive registration in order to maximize convertion rates. 4
  • 7. More than 50.000 active recruited panelists (“By invitation only”) Monthly growth: 5% 50% answer rate (5 days of fieldwork) Low-quality questionnaires not delivered per project: 0,05% 2.Panel Netquest Rates and statistics 60% open ended questions answered per survey Only 2% abandon rate (panelists who cancel the survey)
  • 8. 4. Panel quality <ul><li>Intra-study consitency check: Netquest can introduce special questions inside the survey to check consistency, in order to filter those who give contradictory answers. This inconsistent response rate is about 2%, according to Netquest estimates. Netquest removes panelists that provide inconsistent information. </li></ul><ul><li>Inter-study consistency check: Netquest can detect panelists who provide contradictory information. </li></ul><ul><li>Duration check: As respondent’s actions and response durations are recorded, Netquest can detect and remove panelists who usually answer questionaires too fast, indicating no true participation. </li></ul><ul><li>Response rate: In order to guarantee high response rate (and avoid self-selection effects) Netquest removes panelists who have not answered 5 consecutive invitations. </li></ul><ul><li>Telephone checking: Netquest periodically calls a random sample of panelists that have taken part in recent studies, so w e can verify that the person is the intended one. </li></ul><ul><li>the guarantee of veracity and unicity </li></ul><ul><li>Netquest guarantees that completed interviews are not duplicated: </li></ul><ul><li>Panelists can only become members once: only if they receive an invitation is it possible to register. </li></ul><ul><li>We send identified invitations to complete surveys, so panelists can only participate once. </li></ul><ul><li>We know the address of our panelists, otherwise we could not send them incentives. </li></ul><ul><li>Additional checks: </li></ul>
  • 9. Some of our clients – Market research
  • 10. Thank you! Contact: Raúl Páramo Sales Manager NETQUEST Jordi Girona 29 08034   Barcelona Tel: (+34) 93 2800750 Email: [email_address] www.solucionesnetquest.com/en

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