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10 THINGS
Hello! My name is Bart.
This is my daughter Merel.
I’m passionate about coffee.
I live and work about coffee.
I’m passionate in Ghent.
I work at digital agency Netlash-bSeen.
@netlash
http://slideshare.net/netlash
10 THINGS THAT WILL CHANGE THE
ONLINE LANDSCAPE IN 2012
Digital Marketing First, 11/10/2011
Swift and many changes.
10 trends for the coming year
1. Online
ORGANISATIES
           Bedrijf    Overheid   Vereniging



                  COMMUNICATIE


                  STAKEHOLDERS
Pers   Prospect    Klant   Medewerker   Opinion Leader
ORGANISATIES



MASSAMEDIA



STAKEHOLDERS
ORGANISATIES



  DIGITAAL



STAKEHOLDERS
Digital is the new normal. The bulk of
communications will happen online.
ORGANISATIES   ORGANISATIES



MASSAMEDIA       DIGITAAL



STAKEHOLDERS   STAKEHOLDERS
Different properties
‣   funnel -> parallel
‣   one-way -> multi-directional
‣   control -> bottom-up
2. Social
Social
‣   monitoring
‣   data
‣   reactive
‣   integrated
‣   influencers
‣   yourself?
3. Peer2Peer marketing
From broadcast thinking
to network thinking.
4. Local
Local
‣   context!
‣   push vs pull
‣   filter
5. Mobile
At last...
Mobile
‣   smartphones everywhere
‣   it’s not a phone, it’s a computer
‣   divers ecosystem (iPhone, Android...)
‣   bigger than desktop!
‣   touch
Mobile first
Websites: designed for touch   devices
and   small screens.
Is your website ready?
Remember: SoLoMo.
6. Web
Web vs. Apps
‣   big temptation: apps!
Web vs. Apps
‣   big temptation: apps!
‣   ask the question: content or application?
‣   TCO
‣   accessibility
Responsive.
7. Consumerisation
iPad
‣   touch
‣   consumption vs. production
‣   other tablets
8. Agile
The way of the   web.
Launch fast, fail fast.
9. Integrated
Siloes
‣   website            ‣   analytics
‣   seo                ‣   press releases
‣   sea                ‣   community
‣   social             ‣   affiliate
‣   e-mail marketing   ‣   ...
Technology is not a tool. It’s the raw
material. It’s something to mould,
shape, sculpt with.
Playtime’s over.
Technology should be at the heart of your
communication.
But...
10. Strategy
Move from tactics to strategy.
Start with strategy.
Think integrated.
Remember 1 thing.
It’s not a tsunami.
Surf’s up!
Conversation
Questions?
twitter.com/netlash
bart@netlash-bseen.be
www.netlash-bseen.be

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