Sunshine 2.0:Using Technology in Democracy<br />Steven Clift<br />Executive Director<br />E-Democracy.org<br />
Government by Day, Citizen by Night - 1994<br />
Sunshine 2.0<br />Vision. Demand. Goals. Measures. …for Local Democracy Online<br />http://e-democracy.org/sunshine<br />
Government Online – PewInternet.org<br />April 2010 report brings fresh data:<br />48% of internet users have looked for i...
Outline - Example<br />1. What government wants to tell us.<br />2. What government must tell us. What we feel we need to ...
1. What government wants to tell us.<br />
A home page says 1,000 words.<br />Minneapolis wants so: <br />Share news it has decided is important<br />Highlight “resu...
2. What government must tell us. What we feel we need to know.<br />“public=online”? – Transparency campaign by the Sunlig...
Timely Access to Information<br />Key e-service –e-alerts so you can ACT on information before it is too late!<br />
Public Meetings On-Demand<br />Linked video, documents<br />Also see PublicMeetings.Info<br />
Reusing Data – Personalized to You<br />
Budgets and Spending<br />South Carolina state agencies must put spending information online<br />Comptroller promoting lo...
3. What we want to tell government<br />Communication. Understanding the “will of the people” in government.<br />
Contact Me!<br />Old and new clash online – “Current agendas are posted in front of City Hall in King Plaza on the elevato...
Sorting Policy Input from Service Queries<br />Menlo Park, CA<br />“Community Engagement Feedback”<br />Both citizen and g...
DemocracyMap<br />Can you “Enter address,” see every government entity that serves you and who specifically represents you...
4. What we need to “hear” from each other publicly in the context of government decisions<br />Imagining online public spa...
Great Councilmember Page, But Disconnected from Two-way<br />
Tip Toe in the Facebook<br />Real-names giving some governments confidence to create Facebook Pages with open comments<br ...
5. Community collaboration, problem-solving, and inclusive engagement<br />
This page left intentionally blank.<br />Let’s make this happen.<br />
Community collaboration<br />Using Technology for Community Building Webinar<br />http://e-democracy.org/webinars<br />E-D...
Democracy Home Page<br />Let’s be citizen-centric online in government.<br />
Democracy Home Page<br />How process works, effective participation<br />Decision-making information<br />Who represents y...
Democracy “Home”<br />AskBristol.com – A world leading local e-democracy city (UK)<br />
Democracy “Home”<br />Palo Alto giving it a try with “Know Zone”<br />Secrecy image?<br />
Next Generation Local Democracy Features<br />More examples!<br />
Gathering Public Input<br />Santa Cruz – UserVoice<br />Amherst – Localocracy<br />Manor “Labs” Texas<br />
Freedom of Information Requests<br />UK WhatDoTheyKnow.com shares results online <br />
Deep Transparency<br />E-mail sent to all Palo Alto City Council members before meetings<br />Data sets in Washington DC<b...
Really Deep Transparency<br />Post-Communist Estonia appreciates “public=online”<br />Tallinn’s Document Register, Nationa...
Local Open Government Directive<br />From CityCamp Colorado came an idea – let’s create generate bottom up support for loc...
Community-wide Support for Democracy Online<br />Webinar preview:<br />http://e-democracy.org/webinars<br />
The “default” local online news commenting experience is …<br />Most people see, expect public conflict.Sharp contrast wit...
“The most democratizing aspect of the Internet is the ability of people to organize and communicate in groups.”- Steven Cl...
Neighbors Online – PewInternet.org<br />27% of American adult Internet users (or 20% of adults overall) use “digital tools...
CC:, E-Lists, Placeblogs, Social Nets <br />CC: E-mail <br />The simple sheet of paper passed around at National Night Out...
City Hall<br />Local Media<br />Coverage<br />Personal<br />Networks<br />“Secondary<br />Networks”e-mail forwards<br />Ci...
Neighbor Issues Forums Stories<br />Somali community – 20 missing youth to crosswalks<br />“Little Mekong” and BoaLee’s le...
Conclusion<br />Services first, democracy later.It is now later!<br />
Sunshine 2.0 Draft Indicators<br />Information<br />"Your" Government/Democracy Page<br />How request information via FOI<...
Further Information<br />As part of Participation 3.0 we are:<br />Convening and working to “move the field”<br />Plotting...
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Sunshine 2.0: Using Technology for Democracy

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Steven Clift's presentation to the UIC e-Government Conference on May 12, 2011 in Chicago, Illinois

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Sunshine 2.0: Using Technology for Democracy

  1. 1. Sunshine 2.0:Using Technology in Democracy<br />Steven Clift<br />Executive Director<br />E-Democracy.org<br />
  2. 2. Government by Day, Citizen by Night - 1994<br />
  3. 3. Sunshine 2.0<br />Vision. Demand. Goals. Measures. …for Local Democracy Online<br />http://e-democracy.org/sunshine<br />
  4. 4. Government Online – PewInternet.org<br />April 2010 report brings fresh data:<br />48% of internet users have looked for information about a public policy or issue online with their local, state or federal government<br />46% have looked up what services a government agency provides<br />41% have downloaded government forms<br />35% have researched official government documents or statistics<br />33% have renewed a driver’s license or auto registration<br />31% use online platforms such as blogs, social networking sites, email, online video or text messaging to get government information<br />23% participate in the online debate around government policies or issues, with much of this discussion occurring outside of official government channels. <br />
  5. 5. Outline - Example<br />1. What government wants to tell us.<br />2. What government must tell us. What we feel we need to know.<br />3. What we want to tell government.<br />4. What we need to “hear” from each other publicly in the context of government decisions.<br />5. Community collaboration, problem-solving, and inclusive engagement<br />
  6. 6. 1. What government wants to tell us.<br />
  7. 7. A home page says 1,000 words.<br />Minneapolis wants so: <br />Share news it has decided is important<br />Highlight “results”<br />Use social media<br />Provide non-English information<br />Promote services strongly<br /> Minneapolis must:<br />Post salaries of top three paid employees for 90 days on home page<br />
  8. 8. 2. What government must tell us. What we feel we need to know.<br />“public=online”? – Transparency campaign by the Sunlight Foundation<br />Accountability information.<br />
  9. 9. Timely Access to Information<br />Key e-service –e-alerts so you can ACT on information before it is too late!<br />
  10. 10. Public Meetings On-Demand<br />Linked video, documents<br />Also see PublicMeetings.Info<br />
  11. 11. Reusing Data – Personalized to You<br />
  12. 12. Budgets and Spending<br />South Carolina state agencies must put spending information online<br />Comptroller promoting local government efforts<br />
  13. 13. 3. What we want to tell government<br />Communication. Understanding the “will of the people” in government.<br />
  14. 14. Contact Me!<br />Old and new clash online – “Current agendas are posted in front of City Hall in King Plaza on the elevator walls …”<br />
  15. 15. Sorting Policy Input from Service Queries<br />Menlo Park, CA<br />“Community Engagement Feedback”<br />Both citizen and government can track responses<br />
  16. 16. DemocracyMap<br />Can you “Enter address,” see every government entity that serves you and who specifically represents you (and how to contact them)<br />The United States lacks an “open data” set on ALL government jurisdictions, districts, associated websites and elected officials.<br />Huge “local up” market failure<br />Online working group:<br />http://e-democracy.org/democracymap<br />
  17. 17. 4. What we need to “hear” from each other publicly in the context of government decisions<br />Imagining online public spaces and hearings?<br />
  18. 18. Great Councilmember Page, But Disconnected from Two-way<br />
  19. 19. Tip Toe in the Facebook<br />Real-names giving some governments confidence to create Facebook Pages with open comments<br />Why not elsewhere?<br />
  20. 20. 5. Community collaboration, problem-solving, and inclusive engagement<br />
  21. 21. This page left intentionally blank.<br />Let’s make this happen.<br />
  22. 22. Community collaboration<br />Using Technology for Community Building Webinar<br />http://e-democracy.org/webinars<br />E-Democracy Neighbors Forums<br />http://tcneighbors.org<br />http://neighbours.cc – New Zealand!<br />Action Alexandria<br />http://actionalexandria.org<br />
  23. 23. Democracy Home Page<br />Let’s be citizen-centric online in government.<br />
  24. 24. Democracy Home Page<br />How process works, effective participation<br />Decision-making information<br />Who represents you?<br />Good tools for elected officials<br />Local laws and rules<br />Local elections<br />Budgets, spending, and taxes<br />Accountability<br />Ethics, Freedom of Information, Transparency data, your rights, etc.<br />
  25. 25. Democracy “Home”<br />AskBristol.com – A world leading local e-democracy city (UK)<br />
  26. 26. Democracy “Home”<br />Palo Alto giving it a try with “Know Zone”<br />Secrecy image?<br />
  27. 27. Next Generation Local Democracy Features<br />More examples!<br />
  28. 28. Gathering Public Input<br />Santa Cruz – UserVoice<br />Amherst – Localocracy<br />Manor “Labs” Texas<br />
  29. 29. Freedom of Information Requests<br />UK WhatDoTheyKnow.com shares results online <br />
  30. 30. Deep Transparency<br />E-mail sent to all Palo Alto City Council members before meetings<br />Data sets in Washington DC<br />
  31. 31. Really Deep Transparency<br />Post-Communist Estonia appreciates “public=online”<br />Tallinn’s Document Register, National X-Road provides secure access to private data held on you<br />
  32. 32. Local Open Government Directive<br />From CityCamp Colorado came an idea – let’s create generate bottom up support for local open government<br />Modeled after Federal Open Government Directive<br />http://opengovernmentinitiative.org<br />
  33. 33. Community-wide Support for Democracy Online<br />Webinar preview:<br />http://e-democracy.org/webinars<br />
  34. 34. The “default” local online news commenting experience is …<br />Most people see, expect public conflict.Sharp contrast with private social networking.<br />
  35. 35. “The most democratizing aspect of the Internet is the ability of people to organize and communicate in groups.”- Steven Clift in “Democracy is Online” article published by Internet Society, 1998<br />
  36. 36. Neighbors Online – PewInternet.org<br />27% of American adult Internet users (or 20% of adults overall) use “digital tools to talk to their neighbors and keep informed about community issues.”<br />14% read a blog dealing with community issues at least once in the last year<br />13% exchanged emails with neighbors about community issues<br />7% say they belong to a community e-mail list (more women)<br />6% communicated with neighbors by text messaging on cell phones<br />5% joined a social network site group connected to community issues<br />3% followed neighbors using Twitter<br />Read full report<br />Lower income, Latino, rural need to be included<br />Analysis on E-Democracy.org blog.<br />
  37. 37. CC:, E-Lists, Placeblogs, Social Nets <br />CC: E-mail <br />The simple sheet of paper passed around at National Night Out …<br />E-mail Discussion Lists<br />E-Democracy.org forums, Google/YahooGroups, DC nhoods, Brooklyn parents<br />Placeblogs<br />Cornerstone of “citizen journalism” online, sometimes “watch dog” protest sites<br />Local Social Networks<br />Facebook Pages/Groups, Ning Sites, etc.<br />Networks: Everyblock (v2), OhSoWe, Hey Neighbor, i-Neighbors (academic), Front Porch Forum, CommonPlace, Hello Elephant, and perhaps open source, non-profit BeNeighbors.org social enterprise led by E-Democracy.org<br />
  38. 38. City Hall<br />Local Media<br />Coverage<br />Personal<br />Networks<br />“Secondary<br />Networks”e-mail forwards<br />Civil Society<br />Creating Public Space - Issues Forums<br />Ctizen #1<br />Arts Group<br />City Councilor<br />Mayor<br />Reporter<br />Candidate<br />New Resident<br />Issues Forum<br />GroupServer e-mails posts web view<br />Citizens<br />Local Biz<br />Subscribe once<br />Commitment secured<br />Post via e-mail/web<br />Librarian<br />Citizen 500<br />Advocacy Group<br />Neighborhood Leader<br />Police<br />Forum Manager<br />
  39. 39. Neighbor Issues Forums Stories<br />Somali community – 20 missing youth to crosswalks<br />“Little Mekong” and BoaLee’s lessons<br />Powderhorn Cinco de Mayoviolence<br />Community garden<br />Chickens in Bemidji<br />Leech Lake Native American majority rural forum<br />Inclusion evaluation in progress:http://e-democracy.org/inclusion<br />
  40. 40. Conclusion<br />Services first, democracy later.It is now later!<br />
  41. 41. Sunshine 2.0 Draft Indicators<br />Information<br />"Your" Government/Democracy Page<br />How request information via FOI<br />Accountability Information - The Transparency Ten Pack<br />Open Data Initiative<br />Document Register/Info Catalog<br />Representation<br />Elected/appointed governance body clear on home page and Elected Officials List<br />Appointed Officials and Bodies<br />Election Information<br />Council Member/Mayor Site Section<br />Council Member/Mayor E-Newsletter or Blog<br />E-Response Tool - E-Petition Receiver<br />Help us pick the top ten!http://e-democracy.org/sunshine<br />Decision-Making<br />Public Meeting Calendar, Agenda, and Minutes<br />Public Meeting Documents<br />Webcasts - Live and On-Demand<br />Performance Data<br />E-Transparency System<br />Engagement<br />311/Web Comment Form/General E-mail Inbox<br />Online surveys and polls or requests for comments on reports or proposals<br />Policy Pack - Response, Community Engagement, Social Media Use<br />Online Exchange with Public (External Tools)<br />Online Government Engagement (Government Managed)<br />Online Features<br />Community Links Section<br />Site Search<br />Content Management System with Web Feeds<br />E-Updates Services<br />What's New/What's Popular - Automated<br />
  42. 42. Further Information<br />As part of Participation 3.0 we are:<br />Convening and working to “move the field”<br />Plotting a “Locals Online” roll call webinar<br />Working with League of Women Voters on “Sunshine 2.0” guide for local evaluation of govs online support for democracy<br />Working with OpenPlans.org on “DemocracyMap”<br />Really pushing inclusion in online civic engagement <br />Developing next generation partnership proposals by 4Q<br />Steven Clift<br />clift@e-democracy.org<br />@democracy on Twitter<br />612-234-7072<br />Links<br />http://blog.e-democracy.org<br />http://e-democracy.org/p3<br />http://stevenclift.com<br />Slides also available from:<br />http://www.slideshare.net/netclift<br />
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