Net303 ibrahim a.2 iTunes Online Policy Primer

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  • To begin with your presentation format was well presented as the font and background images made it easy to read and understand like the way you start by explaining what iTunes is about so that your audience are able to know what they are reading about. I agree with you it is very important to be always up to date with the version of iTunes you have as it helps keep you safe from intruders. Online privacy article does state that it is very important to be always up to date with software upgrades as it “addresses a problem or vulnerability within a program' (Online Privacy,2008).
    As I was looking at some of the information that iTunes collect from us it has also made me aware of some of the information we might not realise we are giving and not know what the information is going to be used for. I do agree with the part when you discuss about personal information as it is very relevant, even looking at the iTunes terms and conditions they do explain the reason why they get personal information and what they also do with that information which you have explained properly in your summary. Which is one of good parts of you policy primer. (iTunes)
    ITunes involves a lot of payment transactions which include a lot of payments using you credit cards. It would have been good if you provided a bit more information on payments and refund policies because this in one of most important information that consumer might need to be aware , for example information like different sales taxes they can imposes if you are in 'states where digital goods are available” (iTunes).




    Reference List
    Online Privacy.(2008).Using the internet Saftley.Retrieved,September 26,2011,from https://www.privacyrights.org/fs/fs18-cyb.htm

    Itunes.(n.d).Terms and conditions. Retrieved September 27,2011,from http://www.apple.com/legal/itunes/us/terms.html#GIFTS
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  • Your presentation explains how the iTunes Store works and you give summaries of the iTunes Store’s Term of Use and Privacy Policy, which provide the audience more information about what they have agreed to when using the iTunes Store. To support your argument of how the iTunes Store works, you could have chosen quotes from online journals and articles, which would’ve provided you with a stronger argument. Your summary of the iTunes Store Privacy Policy points out various points that I was unaware of, as I haven’t read the Privacy Policy myself. As you mentioned, the iTunes Store “collects information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where an Apple product is used”, (iTunes Store, n.d) so iTunes users must be careful with what information they provide. You have also mentioned that anybody under the age of 13 cannot use the iTunes Store but you haven’t addressed that anybody could sign up for an account while being under 13 years of age. You make another good point to remind users that if they don’t comply with the rules set by Apple, their account can be terminated. I think your points would’ve been clearer if you used appropriate grammar. Another point that would’ve been great for you to mention, would have been how users must be aware that their credit card could be charged for pre-orders, because ”you are authorizing the Services to automatically charge your account and download the product when it becomes available” (iTunes Store, n.d).

    iTunes Store (n.d). iTunes Store – Terms And Conditions. Retrieved from http://www.apple.com/legal/itunes/us/terms.html#PRIVACY
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  • By starting this policy primer with the question “what iTunes means to me?” causes a shift in the viewers thought of Apple allowing the viewer to really question what Apple means to them. Apple could be described as revolutionary, collaborative, fashionable, genius, MP3, stylish and digital, therefore posing this question at the start of the primer distracts from the terms and conditions that are agreed to when signing up to iTunes. The other slides in this online primer highlight the main and re-occurring themes of the terms and conditions for many online products and services including Facebook, Google and Flickr. The main themes that are consistent across all these platforms include; users signing up to services before reading the terms and conditions, privacy, the collection and distribution of the user’s information, privacy and copyright. The severity of these themes can be argued to have different weighting of importance depending on the company, as it could be argued that by Apple collecting user information on purchases for iTunes it is just as beneficial for the company as the user, as it allows services to be tailored to the users viewing and listening tastes, as iTunes features include Ping, recommendations, reviews and collaboration. This is further highlighted by the slide stating “to help their company develop, deliver, & improve their product services, content & advertising (Apple Inc, 2010) as Apple’s use of user information in the development of products and services aligns with Apple’s philosophy of designing products, as Steve Job states “it’s hard to design products by focus groups. A lot of the times, people don’t know what they want until you show it to them” (Viticci, 2011).

    References

    Apple Inc.(2010). Privacy. Retrieved from http://www.apple.com/privacy/

    Viticci, F.(2011). A Collection of 60 Inspirational Steve Jobs Quotes About Life,Design and Apple. MacStories Retrieved from http://www.macstories.net/roundups/inspirational-steve-jobs-quotes/
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Net303 ibrahim a.2 iTunes Online Policy Primer

  1. 1. BY, ZOHARA IBRAHIM (133 26 566) (Assignment 2: Online Policy Primer “iTUNES”) http://www.apple.com/itunes/ Due date: 19/09/2011 BY 9.00 am Lecturer/Tutor: Dr. Mike Kent
  2. 2. “ HOW FAR DO YOU REALLY UNDERSTAND”, WHAT DOES iTUNES MEANS TO YOU?
  3. 4. WHAT DOES iTUNES “FORCE YOU” TO DOWNLOAD THE LAST VERSION OF THEIR SOFTWARE TO USE THEIR STORE?
  4. 7. “ DO YOU THINK ???...” DOES ANYONE REALLY READ THE “TERM OF USE” (TOS) & THEIR “ PRIVACY POLICY”??? http://www.apple.com/legal/terms/site.html
  5. 12. HERE IS A SUMMARY iTUNES TERM OF USE: “PRIVACY POLICY”
  6. 15. <ul><li>THIRD-PARTY </li></ul><ul><li>Its “ok” to link to third-party websites product & services. </li></ul><ul><li>Its “ok” use/offer products/services from 3 rd part: e.g iPhone app. </li></ul><ul><li>Information collected by 3 rd party include (location data or contact data, is governed by their privacy practices. </li></ul><ul><li>INTERNATIONAL USE </li></ul><ul><li>Its “ok” information your provide transferred/accessed by entitles around the world. </li></ul>( Privacy Policy, 2011)
  7. 17. SHOPPING AT THE iTUNES STORE? & VISITING AT iTUNES STORES?
  8. 18. ( Privacy policy, 2011)
  9. 19. A SUMMARY iTUNES TERM OF USES: “COPYRIGHT & SHARE IT”
  10. 20. ( Privacy policy, 2011)
  11. 21. A SUMMARY iTUNES TERM OF USES: “TERMINATED OF SERVICES”
  12. 23. <ul><li>- iTunes is a very popular especially for young people. </li></ul><ul><li>- However iTunes LIMITED for those under 13 years old teenagers to use this services. </li></ul><ul><li>-You need a FULL name & valid address to use this services. </li></ul><ul><li>-IF failed or misused the users account may be TERMINATED </li></ul>
  13. 24. <ul><li>Brown, M., & Muchira, R. (2004). Investigating the Relationship between Internet Privacy Concern and Online Purchase Behavior. Journal of Electronic Commerce Research , 591) , 62-70. Retrieved June 12, 2011, from http://www.csulb.edu/web/journals/jecr/issues/20041/Paper6.pdf </li></ul><ul><li>Goettke, R., & Christiana, J. (2007). Privacy and Online Social Networking Websites. Computer Science 199r: Special Topics in Computer Science Computation and Society: Privacy and Technology. Retrieved June 12, 2011, from http://www.eecs.harvard.edu/cs199r/fp/RichJoe.pdf </li></ul><ul><li>iTUNES . (2011). Retrieved June 12, 2011, from http://www.apple.com/privacy/ </li></ul><ul><li>(2008). Privacy and the Internet: Travelling in Cyberspace Safely. Retrieved June 12, 2011, from http://www.privacyrights.org/fs/fs18-cyb.htm </li></ul>

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