Why It Can Matter More Than IQ
by Daniel Goleman
• Why is intelligence rarely measured by our
• Case Study- Emotional Intelligence by
Daniel Goleman & South Island School
• ‘Anyone can be angry- that is easy. But to
be angry with the right person, to the right
degree, at the right time, for the right
purpose, and in the right way- this is not
Importance of Emotion
• Technological innovations allowing us to
see how the human brain functions
• The importance of ‘impulse...’ What is the
relationship between impulse, self-control
• Altruism, empathy and compassion...how
do we develop the skill of empathy?
• ‘Motere’ is the root of the word emotion-
Latin for the verb ‘to move’
• The ‘e’ is a preﬁx meaning to ‘move away’
Hijacking the Brain
• The research of Le Doux revealed how ‘the
architecture of the brain gives the amygdala
a privileged position as an emotional
sentinel, able to hijack the brain.
• Sensory signals from eye or ear travel ﬁrst
to the thalamus and then to the amygdala
and only then onto the neocortex (thinking
brain) which accounts for reﬂection etc.
• The amygdala is linked more intrinsically to
our primitive past than the neocortex
(which developed later in our evolution as
a species) and helps to explain how
emotion can overcome reason.
• It is also a repository for memories and
response repertoires (often formed during
childhood) that we enact without quite
• Can you think of a time as the knower in
which you were emotionally hijacked and
only later regretted your actions or words?
• What could you have done to avoid this
moment? Did you learn from this or do
you continue to make the same mistake?
• Knowing one’s emotions- self awareness
• Managing emotions- stave off gloom/
• Motivating oneself- ‘delayed gratiﬁcation’
• Recognising emotions in others- empathy
• Handling relationships- social interaction
• Becoming aware of one’s own feelings as
they are happening is a cornerstone of
• Psychologists refer to this as metacognition
although Goldman prefers the term self
John Mayer- 3 Different
• Self aware- Can easily get out of bad
moods because they are aware of the cause
and have strategies for not becoming
bogged down by negative feeling
• Engulfed- Lack of control and helpless to
escape one’s own emotions
• Accepting- Aware of one’s own emotions
but don’t try to change them. (Both good
and bad moods)
• Which of these 3 would you say best ﬁts
• From the Greek ‘A’ for lack
• lexis for word
• thymos for emotion
• The typical Alexithymic does not
necessarily fail to feel emotion (although
possibly they don’t) but have a limited way
of expressing their emotional state or of
knowing how they feel.
The Artful Critique
by Harry Levinson
• Be speciﬁc- Vague feedback is rarely helpful
and simply muddies the waters. People like
to know speciﬁcs so as they can address
the problem and know how to change
• Offer a solution- How can I ﬁx this?
• Be present- Face to face is best
• Be sensitive- The use of empathy to imagine
how the recipient is likely to receive the
Towards a New Vision
• Goleman suggests that new research
highlights the connection between the
brain’s emotional centre and immune
system. He subsequently calls for two
ﬁndings to be implemented in medicine:
1. Manage upsetting
• Evidence suggests that ‘toxic emotions’ is as
bad for the health as chronic cigarette
addiction. This suggests that children and
pensioners should be taught the
importance of emotional intelligence and
managing one’s own emotional responses.
2. Attend to psychological needs
alongside medical ones
• For Doctors and nurses, Goleman believes
it is crucial for the importance of attending
to a patient’s emotional needs in order to
aid in recovery.
National Centre for Clinical
Infant Programs Report
• ‘A child’s readiness for school depends on
the most basic of all knowledge, how to
learn. The report lists 7 key ingredients of
this crucial capacity- all related to
The 7 Ingredients
• Capacity to Communicate
• Cleveland Elementary School, California,
1989. Patrick Purdy (a former student)
went on a gun rampage killing 5 and
injuring 29 more.
• In the PTSD that ensued, children often
played the Purdy game, in which they
reenacted the incident through play.
The Science of Trauma
• Over aroused amygdala
• Learn fearfulness- over secretion of two
substances called catecholamines:
adrenaline and nonadrenaline. These two
chemicals mobilise the body for
emergency, even when there is none. e.g.
Vietnam war veterans.
Purdy as re-education
• Repetition acts as healing process
• Relive trauma as play
• Give tragedies imaginary (better)
outcomes, like Purdy being overcome or
Jerome Kagan- Harvard
• Suggested there are 4 personality types:
• Which one do you think is most like you?
Why? Give some examples as the knower.
The Role of Education-
• self awareness
• personal decision making
• managing feelings
• handling stress
Themes of Self-Science
• personal responsibility
• group dynamics
• conﬂict resolution
The Stoplight Technique
• Red light- Stop, calm down and think before
• Yellow light- Say the problem and how you
feel, set a positive goal, think of lots of
solutions, think ahead to the consequences
• Green light- Go ahead and try the best plan
• Think about your school career at SIS.
• Provide some examples of lessons in which
Emotional Intelligence has been addressed.
What did you learn and how?
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