Communication 2.0 with Blogs & Wikis

Communication 2.0 with Blogs and Wikis Nicole C. Engard October 30, 2007 EMA 2007

Jenkins Intranet Timeline Nicole C. Engard – EMA 2007

Problems to Solve Nicole C. Engard – EMA 2007 4 Cluttered Email Inboxes Communication Was all via Email 3 Organization: No navigation On Intranet & No logical way To find info 2 Too many Places to look For information Email Jenkins Site Staff Schedule Room Rentals 1 Communication Between Staff, Managers and Staff, and Between Departments

Typical Project Procedure

Set up a meeting with everyone involved

Start a list of tasks on your calendar

Create a document assigning specific people to tasks

Share the document via email with committee members

Nicole C. Engard – EMA 2007

Communication During a Project Nicole C. Engard – EMA 2007

Communication During a Project And now,everyone knows little bits and pieces and no one knows everything. Nicole C. Engard – EMA 2007

Why not use a blog? Nicole C. Engard – EMA 2007

How many of you can say that one year down the line you’ll be able to find that email regarding policy changes? Then there’s the issue of finding information years down the road … Nicole C. Engard – EMA 2007

Intranet 2.0 Solution - Blogs

Web-based & full-text searchable

Archived & backed up

Visible to all staff – no one is left out

Fewer emails in our inboxes

Conversational (email-like) format

Date and time stamps

Ability to link to relevant pages & comments

What did the staff think? Nicole C. Engard – EMA 2007

Kathy Coon – Deputy Director

It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything!

It's great having everything related to a project in one place.

When I worked on my annual report last year, it helped put the year in perspective.

Project’s Complete: Now What? Nicole C. Engard – EMA 2007

Once your project is done, what do you do with all of those documents you were passing back & forth?

Store them on a shared drive?

Add links to them to your intranet?

Store them in your email?

Print them out?

Why not use a wiki? Nicole C. Engard – EMA 2007

Intranet 2.0 Solution - Wikis

Web-based & full-text searchable

Archived & backed up

Visible to all staff – no one is left out

History of edits with date and time stamps

Ability to link to relevant pages & comments

Sound familiar?

What did the staff think? Nicole C. Engard – EMA 2007

It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way. - Ken Snyder, Network Admin Jenkins Law Library Nicole C. Engard – EMA 2007

The Wikis being used for indexing projects make updating much smoother. No more lost files! -Nancy Garner, Head of Info & Research Services Jenkins Law Library Nicole C. Engard – EMA 2007

Let’s See It In Action! Nicole C. Engard – EMA 2007

Any Questions?? Contact me: Nicole C. Engard Metadata Librarian / Princeton Theological Seminary [email_address] http://web2learning.net Learn more: http://web2learning.net/learn-more Nicole C. Engard – EMA 2007