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'OMNICHANNEL CUSTOMER EXPERIENCE' @ DMAi Convention - 2014, Delhi

by on Jan 28, 2014

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A multi-disciplinary approach to commerce is uniquely able to provide clients with the full end-to-end commerce solution. ...

A multi-disciplinary approach to commerce is uniquely able to provide clients with the full end-to-end commerce solution.
By merging strategy and design with the technology and support expertise, we can provide clients with a cohesive solution from vision through implementation. This ensures that the vision is seamless across all channels for a transformed customer experience.

By combining the expertise of disciplines, we can create a unique and complete experience for companies seeking digital commerce solutions.

Maintaining the relationship between these disciplines under a single practice ensures consistent methodology and ongoing collaboration between groups.
The consumer purchasing experience has shifted from one touchpoint to multiple touchpoints.

Whether in-store, online, via mobile, tablet, or through social media, we understand how a customer approaches the shopping process.

The various touchpoints along the shopper’s journey define the customer experience.

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'OMNICHANNELCUSTOMER EXPERIENCE' @ DMAi Convention - 2014, Delhi 'OMNICHANNEL CUSTOMER EXPERIENCE' @ DMAi Convention - 2014, Delhi Presentation Transcript