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The Evolution of Chat

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This slideshow discusses the evolution of online chat from its birth at the University of Illinois in 1974 to its use today by customer service and sales teams. It also discusses where chat is …

This slideshow discusses the evolution of online chat from its birth at the University of Illinois in 1974 to its use today by customer service and sales teams. It also discusses where chat is working, where it isn't, and how it can be used differently to improve ecommerce.

Published in: Sales

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  • chats are cool :)
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