×
  • Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
 

NCompass Live: Customer Service Means Convenience

by on Apr 10, 2013

  • 530 views

Research shows that library users opt for convenience. Books nearer the door circulate more, and books from middle shelves circulate more than those from top or bottom shelves. Laura Johnson, ...

Research shows that library users opt for convenience. Books nearer the door circulate more, and books from middle shelves circulate more than those from top or bottom shelves. Laura Johnson, Continuing Education Coordinator at the Nebraska Library Commission, will discuss how we can streamline the library user experience and offer services that speed up, remove uncertainty, and are present at point-of-need.
NCompass Live - April 10, 2013.
http://nlc.nebraska.gov/ncompasslive/

Statistics

Views

Total Views
530
Views on SlideShare
530
Embed Views
0

Actions

Likes
0
Downloads
1
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via SlideShare as Microsoft PowerPoint

Usage Rights

CC Attribution-NonCommercial LicenseCC Attribution-NonCommercial License

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
Post Comment
Edit your comment

NCompass Live: Customer Service Means Convenience NCompass Live: Customer Service Means Convenience Presentation Transcript