Edge Benchmarks

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Technology Planning Summer Camp 2
Nebraska Library Commission
August & September 2012

Published in: Education, Technology
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  • Christa: Can we add the “edge” orange ball with white lettering at the top of this slide?
  • Christa: Should we spread these out on two slides so it’s not so much text on one slide. Can you find some good illustrations for these slides?
  • Christa – Here I’d like us to go to the Edge website and review the five tabs (very quickly) at the top of the page and the seven links at the left side of the page. Some of the seven tabs on the left are more pertinent (but not all) to our presentation, so I think we shouldn’t even open all the tabs at the top (e.g., research & knowledge). I mean really quickly. I think we could easily get bogged down in that review, and I don’t want us to do that. We should also point out certain live links within the text – e.g., Under the text of the first tab on the left (benefits of benchmarks), there is a link to “Edge benchmarks” in the first line of the text. That we should click on and show them for sure.
  • At this slide, play the clip from Crystal Schimpf (BTOP person in CO) because she talks about how providing technology especially in small, rural libraries is difficult; about how Edge sets the bar pretty high; about how libraries should take the Edge benchmarks a step at a time, rather than trying to tackle all. (Little steps . . . ) [And now, damn it, I can’t find it. I saw the clip in two spots while I was navigating around the Edge material.
  • Edge Benchmarks

    1. 1. Edge Benchmarks Christa Burns & Richard MillerTechnology Planning Summer Camp 2: Don’t Just Survive, Thrive!
    2. 2. Key Benefits of Edge benchmarks• Assess library’s public access technology• Pinpoint areas for improvement or investment• Increase understanding – how public access technology supports community goals• Generate data for support and fundraising
    3. 3. What is a Benchmark?A standard by which somethingcan be measured or judged
    4. 4. What is Benchmarking?To measure (a rival’s product)according to specified standards inorder to compare it with andimprove one’s own product
    5. 5. BenchmarkingThe process of comparing one’s businessprocesses and performance metrics toindustry bests or best practices from otherindustries. In the process managementidentifies the best firms in their industryand compares the results and processes ofthose “targets” to one’s own results andprocesses.
    6. 6. In this way they learn how wellthe targets perform and, moreimportantly, the businessprocesses that explain whythese firms are successful.
    7. 7. What we know about Nebraskans:• You don’t tend to take things at face value; you want proof• No amount of “spin doctoring” will convince you that you should do something• You like to avoid anything you perceive as bureaucratic (unless, in the end, it is useful)• You’re likely reserving your judgment about the Edge initiative currently
    8. 8. Our goals for today:• Persuade you to consider Edge a useful tool• Get you to look at Edge website and see what appeals to you• Convince you – Edge is not an all-or-nothing thing (and you’ve already met some of the benchmarks!)
    9. 9. Technology in Small, Rural Libraries Video of Crystal Schimpf, trainer from Colorado State Library,sharing her thoughts on being a part of the Edge Initiative http://vimeo.com/40882901
    10. 10. Points from Colorado BTOP Trainer:• Providing technology in rural libraries is a challenge• Edge benchmarks set the bar high• No need to tackle all benchmarks at once; choose 3 or 4 and accomplish them one at a time• A step at a time adds up to progress
    11. 11. The Edge Coalition• Led by a coalition of leading library/government organizations: o ALA Office for Information Technology Policy o Public Library Association o LYRASIS o OCLC-WebJunction o Urban Libraries Council o Bill & Melinda Gates Foundation o International City/County Management Association o TechSoup Global o University of Washington o University of Maryland o California State Library o Oklahoma Dept. of Libraries o Texas State Library & Archives Commission
    12. 12. Structure of Edge Benchmarks• 3 main categories that assess: – Community value – Engaging community and decision makers – Organization management
    13. 13. Each Category contains: Benchmarks Indicators
    14. 14. Categories: Benchmarks & Indicators• Community value – 6 benchmarks & 12 indicators• Engaging the community & decision makers – 3 benchmarks & 4 indicators• Organizational management – 5 benchmarks & 13 indicators
    15. 15. What are Indicators?Statements that allow a library to measure itsprogress in achieving a benchmarkExample: under Organizational Management:Benchmark 12: “Libraries have sufficient devicesand bandwidth to accommodate user demand”)Indicator 12.1: “The library has a sufficientnumber of device hours available on a per capitabasis.”
    16. 16. So why should I use the Edge Benchmarks?Because they can help me (and my board): – improve service – convince funders to reinvest in library technology – provide improved content to my customers – address community needs and goals – strengthen the position of the library in my community
    17. 17. THE GOOD NEWS isAs a BTOP library, you’ve already reached some of the benchmarks (or you will soon):• With community college training (Benchmark 1)• With Department of Labor information (Benchmark 3)
    18. 18. • With State Court Administrator’s Office training and information (Benchmark 4)• With NLM/McGoogan Library of Medicine training and resources (Benchmark 6)• With increased bandwidth from BTOP/E-rate funding (Benchmark 12)• With the ADA workstation (Benchmark 14)
    19. 19. So let’s revisit our goals for this presentation:• Persuade you to consider Edge a useful tool• Get you to look at Edge website and see what appeals to you• Convince you – Edge is not an all-or-nothing thing (and you’ve already met some of the benchmarks!) Have we accomplished these goals?
    20. 20. To find out more and to participate:Web page: www.libraryedge.orgFacebook: http://www.facebook.com/LibraryEdgeTwitter: @LibraryEdgeE-mail: info@libraryedge.org
    21. 21. QUESTIONS?Christa Burns – christa.burns@nebraska.govRichard Miller – richard.miller@nebraska.gov Telephone: 800-307-2665

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