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Cannexus Setting the Compass: A Career Services Training Manual for Supporting Mental Health Clientsposterboard
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Cannexus Setting the Compass: A Career Services Training Manual for Supporting Mental Health Clientsposterboard

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CERIC has funded the development of a mental health training guide for careers services workers to improve the employment, training and educational outcomes of clients with mental health issues …

CERIC has funded the development of a mental health training guide for careers services workers to improve the employment, training and educational outcomes of clients with mental health issues presenting in mainstream services.

Published in: Health & Medicine

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  • 1. Setting the Compass: A Career Services Training Manual for Supporting Mental Health Clients A CERIC-Funded Learning Project Project History Phase 1 - Research CERIC funded a province-wide research study in Nova Scotia to identify the knowledge, skills & beliefs careers practitioners need to better support clients with mental health issues. MH Toolkit Project Approach Promote at Cannexus 2104 Video-tape project champions Research approach: Project Goal & Deliverables Project Goal: Improve employment & education outcomes for people living with mental health issues by enhancing the knowledge, skills, abilities, recovery beliefs & by improving practice policies for Canada’s career service workers. • Province-wide Expert Advisory Committee guided project. Project Deliverables: • Created a project website portal for information sharing. • Online surveys of career service workers, mental health clients, mental health service workers & peer support experts. • Regional informational meetings, share findings, confirm direction. • Meetings with regional managers, share findings & interest to act. Engage Partner Advisory Group Identify pan-Canadian context experts 1. Free on-line mental health toolkit Content will be evidence informed, practical, & built on career service worker priorities. • Province-wide stakeholder roundtable to share findings, confirm direction & build interest to act. Research Highlight • 91% of CPs are working with mental health (mh) clients. • 56% of CPs believe mh disclosure is increasing. • 46% of CPs have experienced a mh problem. Nova Scotia Career Development Association, a not for profit organization providing strategic leadership to: • promote effective practices - info. & professional development • encourage adoption of frameworks for client-centered services. • leadership, support & opportunities to achieve the competencies of Canadian Standards and Guidelines for Career Practitioners. Project Partners • Consultations nation-wide through Cannexus conferences. • www.chartingthecourse.nscda.ca Project Sponsor Engage Expert Advisors - This project will be developed in partnership with: Toolkit content research & content development 2. Professional quality first-person videos Highlighting key messages from career service worker, manager, mental health client, mental health professional & peer support perspectives. Identify consumers, career practitioners & mental health experts Develop evaluation tools Field test content - key messages - revise • Canadian Mental Health Association - National • Psychosocial Rehabilitation Canada • Great-West Life Centre for Mental Health in the Workplace • Canadian Education, Institute for Counseling (CERIC) • The Healthy Minds Cooperative & NS Certified Peer Support Specialist Program • CPs feel they lack confidence & skills to support mh clients. • 50% of mh clients surveyed agree. • 96% of CPs want specialized skills in motivating mh clients. • All agree stigma & discrimination is a primary barrier & impacts QOL.. First person video - to highlight key messages • Policy barriers interfere with providing service to mh clients. Identify, interview & recruit participants • Mh clients feel less access to services, training & education. 3. Service Agreement Protocol To support developing collaborative partnerships between career services, mental health & peer support services. Video production & editing • 89% CPs see importance of work, the need to focus on abilities & believe people can successful work even when symptoms of illness are present. • Quality of the relationship between clients & CPs is critical. On-line layout & product design Field-test toolkit & finalize • Respecting privacy, being treated with respect,being included in decisionmaking, not being seen as a diagnosis, holding an attitude of hope & optimism is critical for employment recovery. • The absence of the social determinants of health interfere with employment & negatively affect mh. • Advocacy for equal access to resources is a shared concern. Recommendations: 1. Specialized mh training needed - work with consumers in design. 2. Encourage better coordination between mh & career services. 3. Engage employers on employing mh clients & accommodations. 4. Advocate to improve access to mh and supporting services. Final report: http://ceric.ca/?q=en/node/372 RESEARCH POSTER PRESENTATION DESIGN © 2011 www.PosterPresentations.com CANADIAN MENTAL HEALTH ASSOCIATION Mental Health for All Toolkit Topic: Develop marketing tools Launch toolkit Promote through partners, networks, & social media. Evaluate. • Understanding mental illness recovery & career service workers role. • Impact of stigma on employment. • Peer support in supporting employment. • Career counseling, recovery & motivational tools. • When, how & where to refer clients to specialized services. • Supporting employers - accommodations. • Tips for enhancing knowledge transfer & uptake. Contact Information Neasa Martin, Project Lead, neasamartin@primus.ca Kathy McKee, Project Manager, kmckee@jobresourcecentre.ca