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In its simplest form ecommerce is the buying and selling of products and services by businesses and consumers over the Internet. People use the term "ecommerce" to describe encrypted payments on the Internet. Sometimes these transactions include the real-time transfer of funds from buyer to seller and sometimes this is handled manually through an eft-pos terminal once a secure order is received by the merchant. Internet sales are increasing rapidly as consumers take advantage of lower prices offer by wholesalers retailing their products. This trend is set to strengthen as web sites address consumer security and privacy concerns.
E-commerce can provide the following benefits over non-electronic commerce: Reduced costs by reducing labour, reduced paper work, reduced errors in keying in data, reduce post costs Reduced time. Shorter lead times for payment and return on investment in advertising, faster delivery of product Flexibility with efficiency. The ability to handle complex situations, product ranges and customer profiles without the situation becoming unmanageable. Improve relationships with trading partners. Improved communication between trading partners leads to enhanced long-term relationships. Lock in Customers. The closer you are to your customer and the more you work with them to change from normal business practices to best practice e-commerce the harder it is for a competitor to upset your customer relationship. New Markets. The Internet has the potential to expand your business into wider geographical locations.
The credit card companies are constantly evolving more secure credit card purchasing on the Internet. Often you will be asked to give a three digit verification code on the reverse of your card. This is to prove you have the card in your hand at the time you made the purchase. Card companies also monitor your card activity to check for suspicious or out of ordinary purchases. They will contact you to verify it is you creating the usually break in the purchasing pattern. A range of biometric security measure have been proposed for credit cards. None are in widespread use at this time. Smartcards house a chip that has extra data in it about the card holder or carry an public key. To give customers confidence in purchasing on the Internet however card companies generally stand by customers who have had their card or card number stolen. This is not exactly the case for merchants though. The card company will alert the merchant to stolen cards and fraudulent transaction but do not indemnify the merchant from losses.
Business to Consumer (B2C) B2C stands for Business to Consumer as the name suggests, it is the model taking businesses and consumers interaction.Online business sells to individuals. The basic concept of this model is to sell the product online to the consumers.
Business to Business (B2B) B2B stands for Business to Business. It consists of largest form of Ecommerce. This model defines that Buyer and seller are two different entities. It is similar to manufacturer issuing goods to the retailer or wholesaler. Dell deals computers and other associated accessories online but it is does not make up all those products. So, in govern to deal those products, first step is to purchases them from unlike businesses i.e. the producers of those products. “It is one of the cost effective way to sell out product through out the world
Consumer to Consumer (C2C) C2C stands for Consumer to Consumer. It helps the online dealing of goods or services among people. Peer to Peer (P2P) Make more research about this one
m-Commerce It deals with conducting the transactions with the help of mobile. The mobile device consumers can interact each other and can lead the business. Mobile Commerce involves the change of ownership or rights to utilize goods and related services.
Credit card-based: If consumers want to purchase a product or service, they simply send their credit card details to the service provider involved and the credit card organization will handle this payment like any other. Smart cards: These are credit and debit cards and other card products enhanced with microprocessors capable of holding more information than the traditional magnetic stripe. The chip can store significantly greater amounts of data, estimated to be 80 times more than a magnetic stripe. Smart cards are basically of two types: Relationship based smart credit cards: This is an enhancement of existing card services and/or the addition of new services that a financial institution delivers to its customers via a chip-based card or other device. These new services may include access to multiple financial accounts, value-added marketing programs, or other information cardholders may want to store on their card. Electronic Purses: These are wallet-sized smart cards embedded with programmable microchips that store sums of money for people to use instead of cash for everything from buying food to paying subway fares. Digital or electronic cash: Also called e-cash, these terms refer to any of several schemes that allow a person to pay for goods or services by transmitting a number from one computer to another. The numbers, just like those on a dollar bill, are issued by a bank and represent specified sums of real money. One of the key features of digital cash is that its anonymous and reusable, just like real cash. This is a key difference between e-cash and credit card transactions over the Internet. Electronic checks: Currently being tested by Cybercash, electronic checking systems such as PayNow take money from users checking accounts to pay utility and phone bills. Electronic wallet: This is a payment scheme, such as Cybercash’s Internet Wallet, that stores your credit card numbers on your hard drive in an encrypted form. You can then make purchases at Web sites that support that particular electronic wallet. When you go to a participating online store, you click a Pay button to initiate a credit card payment via a secure transaction enabled by the electronic wallet companys server. The major browser vendors have struck deals to include electronic wallet technology in their products.
Ravi Kalakota, Andrew b.Whinston, Frontiers of Electronic Commerce, Awl International 1.Bajaj KK and Nag Debjani, From EDI to Electronic Commerce, TataMcGraw-Hill 3.Bajaj and Nag, Electronic Commerce: The cutting edge of Business, Tata Mcgraw-Hill 4.Greg Holden, Starting An E-commerce Business For Dummies,2nd edition,IDG books India 5.David Kosiur, Understanding Electronic Commerce, Microsoft Press