Yammer and SharePoint
MVP Office 365
Social is no longer optional
"Social networking-type applications will
become as ubiquitous in the workplace as
Microsoft Office tools and will likely replace
e-mail as the dominant form of corporate
communications." -- Bill Gates
“When you give
everyone a voice
and give people
power, the system
usually ends up in a
really good place.”
CEO & Founder
By not tweeting, you’re
sending a message.
The ability of large numbers of people, who may
have no preexisting connection, to effectively work
toward a common goal.
“Defining Social Media: Mass Collaboration is Its Unique Value”
by Anthony J. Bradley, blogs.Gartner.com, March 8, 2011
Without the ability to collaborate on a massive
scale, we specialize and compartmentalize, which
leads to highly structured organizations.
Breaking habits of structured organizations: email
Yammer is an Enterprise Social Network that
brings social networking to the business world.
Yammer allows employees to:
Sign up for and use Yammer for free, and upgrade to
the more powerful enterprise edition at any time.
Collaborate both internally and externally by
controlling home and external network
access, helping you connect with
partners, customers, and vendors.
Manage the growth of the network by controlling who
is allowed to invite users. (Enterprise edition only)
Connect to the entire organization with groups, robust
search, and integrations with other business
Yammer is Free and Accessible
Yammer’s business model is best described by the term freemium, which means
that you can sign up and use Yammer for free.
Upgrade to the Enterprise version at any time.
The Enterprise version includes administrative features, integrations, and additional services.
There is no need to recreate content when you upgrade.
Yammer allows for both internal and external collaboration.
Signing up with your corporate email address puts you in the home network that corresponds
to your email domain.
Access to home network content is limited to those with the corresponding email domain.
In the Enterprise version of Yammer, you can combine multiple domains for the same network.
Home network members can create an external network where the administrator can control
who is invited, allowing you to connect with partners, customers, and vendors.
Empower employees to adapt
Employees need internal communication tools that allow them to quickly respond to
Social productivity platform
A single place to
manage your content
Your content always
stays in sync with
together on Office
multi-party HD video
Connect and discuss
Post to Yammer right
from within the
Best-in class web
Bring your intranet to
life with dynamic
from any device
Social business processes
and business data
in Yammer from
siloed business apps
Make your existing
business apps social
Responses to posts
show up both in
Yammer and the
Out of the box
Users try and
They invite their
IT take control and
The social layer: woven into apps you use everyday
Everything You Need to
Get Work Done,
All In One Place
er You Need It
Seamless Integration with Office
Improved communication between
Yammer and email, along with
enhanced group messaging flexibility
Updated inbox to make essential
information accessible at your
Redesigned navigation bar
optimized for communication
Real-time mobile messaging and
updated mobile apps
Yammer and Office 365 Roadmap Update
Move Beyond the Basic Network
Office 365 +
Secure Enterprise Social Networking
Support and Services
Note that Office 365 + Yammer also includes SharePoint Online. For more details and pricing
information, visit Yammer’s website.
Yammer Enterprise through Office 365
Replacing the Newsfeed with Yammer
Yammer SharePoint App
Sharing Documents from SharePoint to Yammer
Yammer and the Enterprise Graph
Yammer uses the Open Graph protocol to connect applications to create the
Enterprise Graph: a single mapping of people and objects they encounter at work.
The Open Graph protocol provides an efficient framework for understanding
data, where an action defines the relationship between a person and an object. With
this framework, employees can collaborate on anything within the Enterprise Graph.
Yammer Makes Business Data Social
Yammer helps you pull in activity from across your business applications into a
single place where employees can easily discover and collaborate.
See activities taking place in real time
Accelerate distribution of information
through your network
2. Universal Search
Use one search bar to search across
Yammer and existing business applications
View each object shared on Yammer on its
own dedicated page
Extending Yammer https://developer.yammer.com/
Response to the Dynamics CRM
activity show up on the Yammer feed
Yammer can easily integrate with…
Online or on-premises applications
REST Application Programming Interface (API)
OpenGraph-enabled social apps
Yammer Embeddable Plug-ins
Yammer’s embeddable plug-ins allow employees to use a single identity and access
the same content across all of their business applications.
Yammer Connect Login: Add the Login Button
to your business apps so that users can log in
with their Yammer accounts.
Embeddable Feeds: Embed any Yammer feeds
in your existing business apps.
Like and Follow Buttons: Yammer surfaces
more relevant content based on the objects
that users Like and Follow.
Yammer App Directory: There are many
business apps that connect with Yammer,
including the ones listed to the right.
The Yammer REST API
Yammer’s REST API provides a secure HTTP interface that allows you to easily
add social services to enterprise applications.
The REST API helps you easily post messages or activity updates
from any platform due to the basic dependencies.
Using the Data Export API, you can archive content from your
Yammer network. This can help meet compliance requirements, or
facilitate your own custom analysis of Yammer data.
Reporting on data such as group memberships can provide useful
insight to community managers and for custom reports.
Social networks have become increasingly important as a way to
sign users into applications. Implementing Sign-On with Yammer
using OAuth and REST helps you to improve the user experience of
The Social Organization: How to Use Social Media…
Non-technical factors that can limit success
What is the Customer Success Program?
Yammer’s Customer Success Program is
based on the Yammer philosophy of
openness, transparency, and knowledge
Our goal is to enable customers to
enable themselves to be successful.
“Yammer’s Customer Success
Program has been excellent,
helping us with both the
implementation of our network
and ways we can use it creatively.
The enthusiasm and support has
been amazing. They’ve been with
our implementation every step of
Human Resources Director
What is in the Customer Success Program?
Access to Customer
Regional Meet Ups
Learning and Support
Yammer Customer Network
The Yammer Customer Network (YCN) is a collaborative environment to learn
how to be successful with Enterprise Social. It is a safe place for our customers to
learn how to shift to a new way of working, and for Yammer CSMs and other
customers to lead by example.
No selling or commercial conversations
Work in an open way. Communicate in public groups and encourage dissent
Share success stories and challenges
Continuously learn with others and iterate your approach
Post your conversations to the relevant groups.
Learn how to use Yammer’s features and how they can help create value