O365con14 - so what does yammer have to offer (1)

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European Office 365 Connect 2014 Presentation

European Office 365 Connect 2014 Presentation

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  • 1. So What Does Yammer Have to Offer? Danny Burlage
  • 2. http://www.linkedin.com/in/dannyburlage
  • 3. Yammer Explained Yammer allows employees to:     4
  • 4. Yammer is Free and Accessible freemium  Upgrade to the Enterprise version  administrative features, integrations, additional services.  no need to recreate content internal and external collaboration • corporate email address • Access to home network content is limited • combine multiple domains • external network 5
  • 5. #worklikeanetwork Work like a network. Enterprise Social and the Future of Work:
  • 6. The world has become a giant network. #worklikeanetwork
  • 7. Faster responses Personalized service Better experiences Your customers expect more. #worklikeanetwork
  • 8. #worklikeanetwork
  • 9. #worklikeanetwork Seamless experiences across familiar Microsoft applications, all delivered on an enterprise-grade platform Work like a network. social
  • 10. That’s then, what about now?
  • 11. #worklikeanetwork Listen to conversations that matter Adapt and make smarter decisions Grow your business Work like a network.
  • 12. Jimmy notices customer sentiment trending down on Microsoft Social Listening Becky responds that the sustainable clothing line has been delayed, attachingthe live roadmap from OneDrive Within Microsoft Dynamics CRM, Jimmy alerts his team on Yammer that customers want sustainable clothing options Jimmy views the roadmap and a relevant file is suggested to him on his Oslo app thanks to the Office Graph #worklikeanetwork Listen to the conversations that matter.
  • 13. Jimmy develops and shares a business case PowerPoint directly from OneDrive to his manager, Jane Jane shares the proposal with Manufacturingand Sourcing Groups on Yammer for feedback Jane schedules a Lync meeting with Outlook so the team can co-edit the proposal for executive approval With sign-off from Manufacturingand Sourcing, executives agree that this is a viable plan to lift customer sentiment and loyalty #worklikeanetwork Adapt and make smarter decisions.
  • 14. Production on the sustainable clothing line begins, thanks to international coordination over Lync and Yammer Existing and new customers are made aware of the new sustainable clothing line through a campaign managed with Microsoft Dynamics Marketing Jimmy sees a lift in customer sentiment while monitoring Microsoft Social Listening, and sales trend up on Microsoft Dynamics CRM #worklikeanetwork Grow your business.