Lecture 2.2 communicating in hierarchies student notes

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Lecture 2.2 communicating in hierarchies student notes

  1. 1. Communicating inhierarchiesLecture 2.2University of AlbertaALES 204Nancy Bray 1
  2. 2. Lecture Outline1. Organizations and hierarchy2. Communicating in hierarchies3. Hierarchies and the digital age 2
  3. 3. 1. Organizations and hierarchy 3
  4. 4. What is ahierarchy? 4
  5. 5. Source: Wikipedia 5
  6. 6. 6
  7. 7. Whyhierarchies? 7
  8. 8. Disadvantages 8
  9. 9. 2. Communicating in hierarchies 9
  10. 10. Structure of communication Boss Boss Co-worker 1 Co-worker 1 You You Co-worker 2 Co-worker 2 Subordinate 1 Subordinate 1 Subordinate 2 Subordinate 2 10
  11. 11. Upwardcommunication Boss Boss You You 11
  12. 12. Lateral communication Co-worker 1 Co-worker 1 You You Co-worker 2 Co-worker 2 12
  13. 13. Downward communication You You Subordinate 1 Subordinate 1 Subordinate 2 Subordinate 2 13
  14. 14. Overall tone Upward Lateral Downward 14
  15. 15. Forms of address Upward Lateral Downward 15
  16. 16. Requests Upward Lateral Downward 16
  17. 17. From theoutside in 17
  18. 18. 3. Hierarchies and the digital age 18
  19. 19. Other forms oforganizationMatrixFlatNetwork 19
  20. 20. Matrix 20
  21. 21. Flat 21
  22. 22. NetworksThe Internet hates hierarchy 22
  23. 23. PowershopJohn Maeda: How art,technology and design informcreative leadersMaeda is President of RhodeIsland School of DesignFrom 13:23http://www.ted.com/talks/john_maeda_how_art_technology_and_des 23
  24. 24. Take awayTypes of communication in ahierarchyChange your communicationstyle to suit the hierarchyBeware of networks vs.hierarchy 24
  25. 25. Photo CreditsPresident Obama by Intel Photos on flickrflow by IcK9s [M. H. Stephens] on flickrlooking in window by Pink Sherbet Photography on flickrmap of the internet by opte project on flickrnetworks by sjcockell on flickrsilos by Michele Massetani on flickr 25

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