ADDITIONAL RESOURCES: …
"10 Worst Listening Habits - and Their Cure" on DailyGood.org (http://bit.ly/1mNrEhR)
TED Talks: "Your Body Language Shapes Who You Are" by Amy Cuddy (http://bit.ly/1jwVMuI)
Good communication skills isn't just about how well your speech is written or how well you delivered your speech. It also matters if your audience understands what you are telling them.
In our 25 years of experience, we've boiled down the 5 things that great communicators and leaders do to achieve clear and effective communication and why they are important in this infographic.