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13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 1
ScrumMasterScrumMasterScrumMasterScrumMaster ActivitiesActivitiesActivitiesActivities IIIInnnn
Building Winning (Self Organized) TeamsBuilding Winning (Self Organized) TeamsBuilding Winning (Self Organized) TeamsBuilding Winning (Self Organized) Teams
Naveen Nanjundappa
Agile Coach and Certified Scrum Trainer (CST)
http://agilemetaphors.com
@agilemetaphors
Winning Team ?
Photo Credit http://freedigitalphotos.net / imagerymajestic
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 2
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 3
Winning Team ?
Photo Credit http://freedigitalphotos.net / imagerymajestic
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 4
Photo Credit http://freedigitalphotos.net /
“Winning Teams”
Build Winning Products
Photo Credit http://freedigitalphotos.net / watcharakun
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 5
“Winning Teams”
Turn Vision/Goal into Reality
Photo Credit http://freedigitalphotos.net / worradmu
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 6
“Winning Teams”
• Goal Build Winning Products
• Reduced time-to-market
• Increased quality
• Reduced waste
• Better predictability
• Navigate Uncertainty
• Better morale
• Respond to Goal/Vision with actions
• Focus on customer value & Quality
• Deliver early and often
• Reduce batch size
• Limiting work in progress (WIP)
• Inspect and adapt to become effective and
efficient
• Collaborative culture
• Self Organize !
What “Winning Teams” do ?
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 7
Popular/ Known activities of
ScrumMaster
• Facilitate scrum ceremonies
• Remove impediments of the team
• Coach the team members and product owner
• Protect the team from external interferences.
Photo Credit http://freedigitalphotos.net / stockimages
Team Story 1
Organization ABC decided to adapt Scrum and
reorganize their teams. The top management
worked hard to create scrum teams. You are scrum
master for “look ahead” team. This team has mostly
experienced people. The backlog is not yet ready for
the team and they are not interested in completing
the work at hand. Management is working on the
role clarity in the new environment. Team members
spend a lot of time thinking about their retention,
they resisting the change and unfocused on goal.
What is the problem?
How would you handle this situation?
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 8
Scrum
Master
Change
agent
Coach
Facilitator
Leader
Personal
Assistant
Tuckman's
“Stages Of Group Development”
Forming
Storming
Norming
Performing
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 9
Team Behavior Scrum Master Role
Focus Area Goal / Outcome
Winning Teams ?
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 10
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 11
KublerKublerKublerKubler----Ross Grief CycleRoss Grief CycleRoss Grief CycleRoss Grief Cycle
ShockShockShockShock
DenialDenialDenialDenial
AngerAngerAngerAnger
DepressionDepressionDepressionDepression
AcceptanceAcceptanceAcceptanceAcceptance
ExploreExploreExploreExplore
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 12
Patrick Lencioni’s
“Five Dysfunctions Of A Team”
Absence of
Trust
Fear Of
Conflict
Lack of
Commitment
Avoidance of
Accountability
Inattention to
Results
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 13
Conclusion
One Single goal of Scrum Master role
“Build Winning (Self Organized) Teams”
Photo Credit http://freedigitalphotos.net
Questions
There are no secrets for learning ☺
Photo Credit http://freedigitalphotos.net /
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 14
Interested in CSM class ?
My next batch are held on …
Hyderabad : 2014 Aug 4th & 5th
Bangalore : 2014 Aug 19th & 20th
Contact :
Naveen Nanjundappa
naveenn@solutionsiq.com
My goal is “to create an awesome working
ecosystem, by coaching on doing right things
effectively and efficiently”
Thank You
Naveen Nanjundappa
naveenn@solutionsiq.com
13-07-2014
Naveen Nanjundappa /
http://agilemetaphors.com 15
Credits
Images
• All photos have free share credit from
http://freedigitalphotos.net
References:
• Scrum Alliance “Scrum guide”
• Patrick Lencioni’s “Five Dysfunctions Of A Team”
• Tuckman, Bruce (1965). "Developmental
sequence in small groups".
• Kubler-Ross “Grief Cycle”

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ScrumMaster activities in building a winning self organized teams - Naveen Nanjundappa

  • 1. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 1 ScrumMasterScrumMasterScrumMasterScrumMaster ActivitiesActivitiesActivitiesActivities IIIInnnn Building Winning (Self Organized) TeamsBuilding Winning (Self Organized) TeamsBuilding Winning (Self Organized) TeamsBuilding Winning (Self Organized) Teams Naveen Nanjundappa Agile Coach and Certified Scrum Trainer (CST) http://agilemetaphors.com @agilemetaphors Winning Team ? Photo Credit http://freedigitalphotos.net / imagerymajestic
  • 3. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 3 Winning Team ? Photo Credit http://freedigitalphotos.net / imagerymajestic
  • 4. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 4 Photo Credit http://freedigitalphotos.net / “Winning Teams” Build Winning Products Photo Credit http://freedigitalphotos.net / watcharakun
  • 5. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 5 “Winning Teams” Turn Vision/Goal into Reality Photo Credit http://freedigitalphotos.net / worradmu
  • 6. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 6 “Winning Teams” • Goal Build Winning Products • Reduced time-to-market • Increased quality • Reduced waste • Better predictability • Navigate Uncertainty • Better morale • Respond to Goal/Vision with actions • Focus on customer value & Quality • Deliver early and often • Reduce batch size • Limiting work in progress (WIP) • Inspect and adapt to become effective and efficient • Collaborative culture • Self Organize ! What “Winning Teams” do ?
  • 7. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 7 Popular/ Known activities of ScrumMaster • Facilitate scrum ceremonies • Remove impediments of the team • Coach the team members and product owner • Protect the team from external interferences. Photo Credit http://freedigitalphotos.net / stockimages Team Story 1 Organization ABC decided to adapt Scrum and reorganize their teams. The top management worked hard to create scrum teams. You are scrum master for “look ahead” team. This team has mostly experienced people. The backlog is not yet ready for the team and they are not interested in completing the work at hand. Management is working on the role clarity in the new environment. Team members spend a lot of time thinking about their retention, they resisting the change and unfocused on goal. What is the problem? How would you handle this situation?
  • 8. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 8 Scrum Master Change agent Coach Facilitator Leader Personal Assistant Tuckman's “Stages Of Group Development” Forming Storming Norming Performing
  • 9. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 9 Team Behavior Scrum Master Role Focus Area Goal / Outcome Winning Teams ?
  • 11. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 11 KublerKublerKublerKubler----Ross Grief CycleRoss Grief CycleRoss Grief CycleRoss Grief Cycle ShockShockShockShock DenialDenialDenialDenial AngerAngerAngerAnger DepressionDepressionDepressionDepression AcceptanceAcceptanceAcceptanceAcceptance ExploreExploreExploreExplore
  • 12. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 12 Patrick Lencioni’s “Five Dysfunctions Of A Team” Absence of Trust Fear Of Conflict Lack of Commitment Avoidance of Accountability Inattention to Results
  • 13. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 13 Conclusion One Single goal of Scrum Master role “Build Winning (Self Organized) Teams” Photo Credit http://freedigitalphotos.net Questions There are no secrets for learning ☺ Photo Credit http://freedigitalphotos.net /
  • 14. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 14 Interested in CSM class ? My next batch are held on … Hyderabad : 2014 Aug 4th & 5th Bangalore : 2014 Aug 19th & 20th Contact : Naveen Nanjundappa naveenn@solutionsiq.com My goal is “to create an awesome working ecosystem, by coaching on doing right things effectively and efficiently” Thank You Naveen Nanjundappa naveenn@solutionsiq.com
  • 15. 13-07-2014 Naveen Nanjundappa / http://agilemetaphors.com 15 Credits Images • All photos have free share credit from http://freedigitalphotos.net References: • Scrum Alliance “Scrum guide” • Patrick Lencioni’s “Five Dysfunctions Of A Team” • Tuckman, Bruce (1965). "Developmental sequence in small groups". • Kubler-Ross “Grief Cycle”