Structured Decisions: Standard or repetitive decisions situations for which solution techniques are already available (also sometime called routine or programmed ...
An Executive Information System (EIS) is a type of management information system intended to facilitate and support the information and decision making needs of senior executives by providing easy access to both internal and external information relevant to meeting the strategic goals of the organization.
Management Information System (MIS) is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants to solving business problems such as costing a product, service or a business-wide strategy. An ad hoc report is created by sending a request or query, for specific information, to the ODS; the query results show the most current information in the format you specify. Provides with comfortable functions for navigating through your data is called drill down report. Key Indicator Report is designed to help the business owner to track all the key variables in their business.
Transaction processing is a computer-based group of logical operations. In order for transaction processing to work, all the operations must succeed or fail as a group. A simple example of transaction processing is paying a utility bill from your bank account. The process of paying a bill from your account consists of debiting your account by say, 100 US dollars (USD), and crediting your utility provider’s account.
Decision Support Systems (DSS) are a specific class of computerized information system that supports business and organizational decision-making activities. A properly-designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions. An expert system is software that attempts to reproduce the performance of one or more human experts, most commonly in a specific problem domain, and is a traditional application and/or subfield of artificial intelligence. Office automation refers to the varied computer machinery and software used to digitally create, collect, store, manipulate, and relay office information needed for accomplishing basic tasks and goals. Raw data storage, electronic transfer, and the management of electronic business information comprise the basic activities of an office automation system. Office automation helps in optimizing or automating existing office procedures. The backbone of office automation is a LAN, which allows users to transmit data, mail and even voice across the network. All office functions, including dictation, typing, filing, copying, fax, Telex, microfilm and records management, telephone and telephone switchboard operations, fall into this category.
WHAT TO DISCUSS?
• Decision Making Levels
• Types Of Information Systems
• Span Organizational Boundaries
DECISION MAKING LEVELS
• There are three decision making levels.
1. Executive Level (Top Management)
2. Managerial Level (Middle Management)
3. Operational Level (Bottom Management)
Long Term Decisions
DECISION MAKING LEVELS
Takes weeks and
Neither complex nor
TYPES OF INFORMATION SYSTEM
• There are three types of information
1. Executive Information System (EIS)
2. Management Information System (MIS)
3. Transaction Processing System (TPS)
• In shortest words, we can define it as “EIS
requires only the summary of the whole
• It requires facts and numbers to be taken
• Easy access to both internal and external
Management Information System
• Used by managerial or mid-level managers
• Subset of the overall internal controls
• Types Of Reports:
1. Key-Indicator report
2. Drill-Down report
• Used at operational level of an organization
• Used for making transactions
• Online processing
1. Paying a utility bill from your bank account
2. Sales and ordering
• There are three systems
1. Decision Support System
2. Expert System
3. Office Automation System
• Collaborating Technologies:
2. Electronic Meeting System