The cross-cultural skills required for successfulexpatriate assignment can be listed broadly as:•The capacity to communicate respect•The capacity to be non judgmental•The capacity to understand relativity of one’s ownknowledge and perception•The capacity to display empathy•The capacity to be flexible•Tolerance for ambiguity
DEFINING CROSS CULTURALTRAINING Def. “ Any intervention aimed at increasing an individual’s capability to cope with and work in foreign environment.” Advantages Of cross cultural training- To Reduce uncertainty. To Enhancing expatriates coping abilities. To Improve coping with unexpected events.
DESIGN OF CROSS CULTURAL TRAININGDifferent aspects of time like punctualityLinguistic barriersDifferent business practicesCultural stressBody language and greeting
I S S U E S O F CCTFeed backHow to counsel employeesCoaching and team buildingResolving conflictsRequirements of the employeesSocialization of expat-Socialization of familyCovincing Policy maker
Cognitive Training Culture awareness Training Interactive Training Didactic TrainingM Language Training Experiential TrainingETHODS OF CCT
OBJECTIVES To understand the importance of CCT for an expatriate. To understand the various approaches to CCT. To know the impact of CCT on the performance of an expatriate. To study the various challenges faced by an expatriate. To understand the future of CCT.
Q2. Which Expatriation stage is moreinteresting?
Q3. What were the main reasons for youchoosing to accept the international assignment?
Q4. Is it important for every expatriate togo through CCT?
Q5. What is the significance of CCTfor an expatriate?
Q6. Rate the impact of Cross Cultural Training onyour performance(Scale from 1- 5)
Q7. What were the main issues that you feltdifficult in the adjustment process?
Q8. What factors made your adjustment intothe new environment easier?
Q9. How many expatriation assignmenthave you been on?
Q10. How did your company measure thesuccess or failure of the assignment?
Q11. If you have the opportunity againwould you agree on another internationalassignment?
Q12. What innovations you lookforward in future CCT programme?
Suggestions for easing the transition: Realize that what you are going through is normal Keep in touch with your home country Take care of yourself Talk to someone Have fun and relax Improve your English skills