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This webinar will focus on effective case management in a residential setting. It will look at how to assess the needs of the client, understanding your own personal strengths and limitations, to building rapport with clients. It will talk about working on a seamless transition from childhood to adulthood and creatiing effective community ties.
Facilitators: Bill Thompson, Residential Case Manager and Y-NOW Case Manager, YMCA Safe Place Services. Stacy Meadows, Street Outreach Case Manager, YMCA Safe Place Services, Louisville, KY