Timelines for Case-Work
Collaboration with Citizens
Barcamp Transparency Oxford, 2009
J. Nathan Matias

j. nathan matias
www.natematias.com

j. nathan matias
www.natematias.com
World University
Project

j. nathan matias
www.natematias.com
World University
Project
Knowledge Generation
Bureau

j. nathan matias
www.natematias.com
World University
Project
Knowledge Generation
Bureau
Spatial Hypertext

bureaucratic processes
“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes
SO IF YOU FIND NOTHING IN THE CORRIDORS
OPEN THE DOORS
“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes
SO IF YOU FIND NOTHING IN THE CORRIDORS
OPEN THE DOORS
IF YOU FIND NOTHING BEHIND THESE DOORS
THERE ARE MORE FLOORS
“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes
SO IF YOU FIND NOTHING IN THE CORRIDORS
OPEN THE DOORS
IF YOU FIND NOTHING BEHIND THESE DOORS
THERE ARE MORE FLOORS
AND IF YOU FIND NOTHING UP THERE, DON’T
WORRY,
“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes
“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes
JUST LEAP UP ANOTHER FLIGHT OF STAIRS.
“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes
JUST LEAP UP ANOTHER FLIGHT OF STAIRS.
AS LONG AS YOU DON’T STOP CLIMBING, THE STAIRS
WON’T END
“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes
JUST LEAP UP ANOTHER FLIGHT OF STAIRS.
AS LONG AS YOU DON’T STOP CLIMBING, THE STAIRS
WON’T END
UNDER YOUR CLIMBING FEET THEY WILL GO ON
GROWING UPWARDS.
“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes
“BUREAUCRACY”, BY ODDSOCK

PROBLEM

PROBLEM
FAIR PROCESSES ARE COMPLEX

PROBLEM
FAIR PROCESSES ARE COMPLEX
COORDINATE PEOPLE

PROBLEM
FAIR PROCESSES ARE COMPLEX
COORDINATE PEOPLE
TRACK PROGRESS

PROBLEM
FAIR PROCESSES ARE COMPLEX
COORDINATE PEOPLE
TRACK PROGRESS
PROCESS DOCUMENTS

PROBLEM
FAIR PROCESSES ARE COMPLEX
COORDINATE PEOPLE
TRACK PROGRESS
PROCESS DOCUMENTS
MAKE DECISIONS

PROBLEM
FAIR PROCESSES ARE COMPLEX
COORDINATE PEOPLE
TRACK PROGRESS
PROCESS DOCUMENTS
MAKE DECISIONS
PLAN IN ADVANCE

PROBLEM
FAIR PROCESSES ARE COMPLEX
COORDINATE PEOPLE
TRACK PROGRESS
PROCESS DOCUMENTS
MAKE DECISIONS
PLAN IN ADVANCE

WWW.EGOVPLUS.DK/ PARENTAL LEAVE
MATERNAL PREGNANCY LEAVE (4 WEEKS PRIOR TO EXPECTED
TERM, AUTOMATICALLY EXTENDED TO
ACTUAL BIRTH)
MATERNAL POSTNATAL LEAVE (14 WEEKS AFTER ACTUAL BIRTH)
PATERNAL POSTNATAL LEAVE (2 WEEKS)
PARENTAL LEAVE (32 WEEKS, SHARED)

WWW.EGOVPLUS.DK/ PARENTAL LEAVE
MATERNAL PREGNANCY LEAVE (4 WEEKS PRIOR TO EXPECTED
TERM, AUTOMATICALLY EXTENDED TO
ACTUAL BIRTH)
MANY OPTIONS
MATERNAL POSTNATAL LEAVE (14 WEEKS AFTER ACTUAL BIRTH)
MANY EXCEPTIONS
PATERNAL POSTNATAL LEAVE (2 WEEKS)
BURDEN ON CASEWORKERS
PARENTAL LEAVE (32 WEEKS, SHARED)

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

WWW.EGOVPLUS.DK/ PARENTAL LEAVE
VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE

WWW.EGOVPLUS.DK/ PARENTAL LEAVE
VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE
ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION

WWW.EGOVPLUS.DK/ PARENTAL LEAVE
VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE
ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION
PROVIDE A SHARED POINT OF NEGOTIATION
BETWEEN CITIZEN AND CASE WORKER

WWW.EGOVPLUS.DK/ PARENTAL LEAVE
VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE
ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION
PROVIDE A SHARED POINT OF NEGOTIATION
BETWEEN CITIZEN AND CASE WORKER
EASE AND STREAMLINE THE APPLICATION PROCESS:
ELIMINATE UNNECESSARY FORM FIELDS

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

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