LEARNAD HELPLESSNESS Learned helplessness explains why people give up. Learned helplessness is the barrier to empowerment. People can be immunized against helplessness. Those immunized never give up. The upsurge in depression is caused by an epidemicof learned helplessness. People can be taught to improve how they respondto adversity.
A.QThe Dterming Variable in Hope and ConterolAQ HighA.Q ModerateA.Q LowHighLowLowHope andPerceivedInfluenceAdversity High
A.Q research There is a direct link between how yourespond to adversity and your mental andphysical health. Control is essential to health and longevity. How one respond to adversity (A.Q)influences immune functions, recovery fromsurgery, and vulnerability to life-threateningdisease. A weak pattern of response to adversity cancause depression.
Success A.Q Success is significantly influenced by sense ofcontrol & mastery. Success is greatly influenced and can be predictedby how one respond and explain adversity. Response to adversity influence all facets ofeffectiveness, performance, and success. These patterns, if unchecked, remain consistentover the entire life. These patterns are subconscious, and therefore,operate outside the awareness.
improve & sale A.QhighlowsuccessSale attempts% success
A.QThe Adversity Response ProfileC . O0+W. R . E
C = Control This is though! But I’veseen tougher. There must besomething I can do …. I refuse to believe I’mhelpless . There’s always a way. Nothing ventured,nothing gained. I’ve got to figure out away… This is out of my reach! There’s nothing, I cando about it. Oh well, there’s no usebanging your headagainst a brick wall. You can’t take on CityHall. How much control do you perceive that youhave over an adverse event?LOW HIGH
O = ORIGINWho or what was was the origin of the adversity?LOW It’s all my fault. I’m such an idiot. I should have known better. What was I thinking? I was in way over my head. I’ve ruined everything. I’m such a failure
O = ORIGINWho or what was was the origin of the adversity?AppropriateRemorseLikely Outcomes:Maintain perspectiveContinuous improvementRemain upbeatLearning from One’sMistakesOverblamSelf-FlagellationLikely Outcomes:Damaged moralePoor self conceptStress on relationshipsFeeling unempoweredSuppressed immunesystem Depressionlow high
O = OWNERSHIPTo what degree do I own the outcomesDisowningthe problemLikely OutcomesFailure to actGiving upPointing fingersLack at growthReduced performanceAnger othersHighAccountabilityLikely OutcomesAction-orientedHeightened controlResponsibilityLOW HIGH
R = REACH How far will the adversity reach into otherareas of my life?LOW: bad meeting ruined day conflict failed relationship negative performance appraisal career failure bad events catastrophe HIGH As is
E = ENDURANCEHow long will the adversity last?How long will the cause of the adversity last?LOW This always happens. I’m not good with …computers. Things will never get better. It’s always been this way. My life is ruined. I’ll never be a good salesperson. I have no will power. I’ve always been lazy. This company is doomed. The whole industry is going down the tubes
C.O.R.E – The A.Q C-Control The Perceive control. Over the adverse event. O- Origin & Ownership The origin of the adversity To what degree do I own the outcome? R- ReachHow far the adversity reach into other areas? E- EnduranceHow long will the adversity or the cause– last.
A.Q in organizations The A.Q Analysis What is the organization c.o.r.e profile? The cost of fallout and recovery.The degree the organization fit to climb? What to look for Language, Metaphors, Stories. Cultural norms for impossible deadline or a majorchange. Formal and informal. The leaders A.Q profile. What to do
A.Q The individual level The accumulated effect ofadversity over time: The average 6 year old laughs 300times per day The average adult laughs…….. Just 17 . Teaching the A.Q -THE REALCHALLENGE.
L - ListenL = Listen to your adversity response. Was it a high or low response? On which dimensions?
E - ExploreE = Explore all origins &ownership of theresult.Or What are the possible origins of this adversity? Given this origins, what portion was may fault? What, specifically, could I have done better?Ow What aspect of the result should I own? Which shouldn’t I own?
A - AnalyzeA = Analyze the evidence.C What evidence is there that I have no conterol?R What evidence is there that the adversity has toreach into other areas of life?E What evidence is there that the adversity must lastany longer than vecessery?
D = Do something! What additional information do I need? What could I do to gain even a littlecontrol over this situation? What could I do to limit the reach of theadversity? What could I do to limit how long theadversity endures in its current state?
Improving the A.Q L - Listen E – Explore A - Analyze D - Do
The role of the visionHopelessnessHelplessnessHopefulnessHelpfulness++Learnedhelplessness
Best ways to Destroy YourFollowers’ A.QAllways promise more than you can deliverBe consistenly inconsistentRemember: There’s always a downside toeverythingBe a victim, act depressed hopelessLet your people feel the full burnt of theadversityGive lip service to accountability andresponsibilityIgnor any potential contribution to the team’ssuccessFrame success as a freak accidentTropedo humor at all costsSap their strengthCrush creativityPunish all attempts at independence,swiftly and severelyDismantle any hope or optimismSurround your Climbers with CampersRisks will be swiftly punishedReward them for playing by the rulesUproot enthusiasm before it can growPress everyone to create a mission and vision,then forget about itProvide responsibility with no authorityUse “Empowerment” as a weapon to getthem to do more with less.
Adversity Quotient A new conceptual framework for understandingand enhancing all facets of success. A measure of how you respond to adversity. A set of tools for improving how you respond toadversity. The profile: C .OW+O. R. E Ways to improve : L. E. A. D