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Level 3 Collaboration Presentation

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Level 3 Customer Presentation & Services

Level 3 Customer Presentation & Services


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  • We are providing these services in partnership with On24. Streaming can be provided as Video only or on a console with slides and end-user interactivity. Video streaming services can also be very cost effectively provided as an on-demand only service. Flash is also totally supported.One of the excited new offers in the streaming video industry is the Virtual Briefing Center and Tradeshow. These offers offer a cost effective way to incorporate a collection of web streams for product trainings for instance along with white papers, forums, chat rooms and programs to incentivize long term participation in the customer’s web event. The Virtual events also provide significant reporting capability to enable you to understand who participated in your event, what their interest and interest level was as well as tracking information to enable you to follow up on opportunities identified through the event.
  • Global Crossing IP VPN Service - Lets you originate your calls through a superior infrastructure - a true MPLS-based service built directly over our global fiber optic network, operating at five-nines (99.999%) availability 365 days a year. Packetized video versus circuit-switched - Lets you realize the increased efficiencies of optimized IP networking by deploying your video application over the same local area network you use for data transmission, email, internet access and file transfers. More affordable videoconferencing - Realize significant savings compared to ISDN transit - especially for international connections - both through the lower cost of calls transported through our IP-infrastructure and of our advantages in wholesale rates for local ISDN connections. Hosting Zones – Legacy Global Crossing has Hosting Zones, equipment facilities that house all of the technical components necessary to support IP and ISDN based end points. Our powerful, redundant hosting zones ensure high speed, high quality throughput for your video calls. Interactive Web Reservations (IWR) - Our convenient online tool helps you arrange and manage your meetings, obtain invoices, or order services - all through a single, direct access web-based portal, streamlining your videoconferencing administration. All of the Advantages of legacy Global Crossing Videoconferencing Services - Get expert service and support before, during and after your video meetings from Interactive Web Reservations (IWR) to launching, monitoring and troubleshooting your call to thorough reporting on your conference's performance.
  • Transcript

    • 1. Collaboration ServicesNate Allen – Account Manager© 2011 Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications, the Level 3 Communications Logo, Vyvx and MyLevel3, are either registered service marks or servicemarks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications,Inc. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.
    • 2. About Level 3 Communications• A leading global provider of business • Pro forma annual revenue of $6.3 billion communications services • Level 3 acquisition of Global Crossing• Comprehensive portfolio of data, completed 2011 voice, video and managed services • Delivering global solutions for business,• Headquartered in Broomfield, CO content, government and wholesale• Fortune 600 company with more customers than 10,000 employees Sample Customers Enterprise Government Content Wholesale Level 3 Communications, LLC. All Rights Reserved. 2
    • 3. Comprehensive Portfolio of ServicesService and network capabilities to enable business applications Managed / Value-Add Data Services Voice Services Video Services Services Internet Access ISDN-PRI – Content Delivery Managed Router MPLS / IP VPN Digital Trunks Network (CDN) Managed Security Ethernet Virtual SIP Trunking Vyvx® Solutions Managed WAN Private Line Local Inbound Optimization Virtual Private VoIP Enhanced Local Data Center LAN Service Toll Free Dedicated Colocation Private Line Long Distance Dark Fiber Wavelength Dedicated Professional Access Solutions Audio, video and Services web conferencing SIP Trunking / Unified Communications | IP Convergence | Video Communications | Smart WAN VoIP Migration | Data Center Connectivity | Security | Low Latency Business Continuity / Disaster Recovery | Cloud Computing | Contact Centers | Website Acceleration Level 3 Communications, LLC. All Rights Reserved. 3
    • 4. Comprehensive Portfolio of ServicesCollaboration Services Integration & Audio Conferencing Web Conferencing Video Conferencing Streaming Ready Access PSTN WebEx Global IP Video Connect Mobile Applications Global 800 Service Meeting / Training / ISDN Video Transport Support / Event Connect Desktop Communications as a Concierge Services Applications Service (CaaS) WebEx Connect Bridging Outlook Integration Web Meeting Video Room Rentals Event Call Operator Assisted Microsoft Lync Town Hall Automated Event Cisco Telepresence Investor Relations Event Express Teliris Telepresence Content Delivery Video Web Cast Level 3 Communications, LLC. All Rights Reserved. 4
    • 5. Ready-AccessReservationless on-demand audio conferencing available 24 X 7 X 365 for scheduled orimpromptu meetings and training sessionsIntegrated:  Single sign-on with web platforms  Outlook / Lotus Notes Plug-inEase-of-use:  Global pool of ports  Universal dial plan and user experienceCompetitive Pricing:  Flexible port size per subscription (8,16,24,35,50,60,75,96,150) at no extra cost.  PSTN or CaaS (fixed monthly) pricingCustomizable:  Branded audio bridge greeting  Account codes / division codesReliability:  Geographically distributed systems for ultimate reliability  Intelligent call routing Level 3 Communications, LLC. All Rights Reserved. 5
    • 6. Ready Access - Global 800 ServicePart of the Ready Access Audio Conferencing ServiceCost-effective:  Provides your international meeting participants local or regional access to Ready-Access audio conference calls thereby reducing toll chargesGlobal Reach:  With global origination service, you get in-country access, local convenience, and unmatched reliability.Ease-of-Use:  Single, permanent global “800” numbers to access local, regional, or global conference calls.Online Tools:  Phone keypad commands and Web Meeting application to give complete control for a dynamic conference configurationConvenience:  Use the Ready-Access Portal to view conference details, Global Originating Service numbers, download an electronic conference card, and more. Level 3 Communications, LLC. All Rights Reserved. 6
    • 7. Global 800 Service Map NORTH/CENTRAL/SOUTH ASIA/PACIFIC NORTH/CENTRAL/SOUTH AMERICA EUROPE /MIDDLE EAST/AFRICA AMERICA Australia BELIZE ANGOLA Luxembourg BANGLADESH Anguilla Ecuador* ALBANIA MACEDONIA Brunei Antigua & Barbuda El Salvador ANGOLA Malta CAMBODIA Argentina GUATEMALA* Austria Moldova China Bahamas Grenada Bahrain Monaco Fiji Barbados Jamaica Belarus Netherlands Hong Kong Bermuda Mexico Belgium Norway India Bolivia Montserrat Botswana Oman* Indonesia Brazil Panama Bulgaria Pakistan Japan British Virgin Islands Paraguay Croatia Poland Macau* Cayman Islands Puerto Rico Cyprus Portugal Malaysia Canada Peru Czech Rep Romania New Zealand Cayman Islands St Kitts & Nevis Denmark Russia Philippines Chile St Lucia Egypt* Saudi Arabia Singapore Colombia St Vincent & Grenadines Estonia Serbia South Korea Costa Rica* Trinidad & Tobago Finland SEYCHELLES Taiwan CUBA* Uruguay France ISLANDS Thailand Dominica United States Germany SIERRA LEONE Vietnam* Dominican Republic Turks & Caicos Greece Slovakia Venezuela Hungary Slovenia Iceland* Spain Ireland Sri Lanka* Israel South Africa Italy Sweden Kazakhstan Switzerland Kyrgyzstan* SYRIA* Kenya Turkey* Latvia UAE LEBANON* *Availability Pending Local Provider Capacity Lithuania All countries in Italics Local Toll Access is available & ALL COUNTRIES IN CAPITAL 2 STAGE DIAL Ukraine Germany & Switzerland require proof of physical presence for Local Toll services Uzbekistan* Ecuador, Oman & Turkey have a installation and monthly fee Tajikistan*© 2010 - Global Crossing - Confidential Level 3 Communications, LLC. All Rights Reserved. 7
    • 8. GC Connect MobileUnifying your communications is all about putting you in the center of your meetingexperience and that’s why we bring you Global Crossing Connect Mobile – an easy-to-useapplication that enables you to quickly connect to your meetings using your mobile device Service Integration: Quickly access and manage your Ready-Access audio collaboration service from your mobile device FREE, No Cost: Download for FREE and discover for yourself just how easy it is to connect to your meetings on the go View Meetings: Displays a simplified view of all calendars with your current meetings that include Ready-Access information Available for the:  Android  BlackBerry  iPhone Level 3 Communications, LLC. All Rights Reserved. 8
    • 9. GC Connect DesktopAs part of your unified collaboration experience, use Global Crossing Connect Desktop tocontrol your entire meeting right from your desktop No Cost: Download for FREE Ease-of-Use: User friendly interface so that you can quickly connect to your Ready-Access meetings with just a click of your mouse Integrates with Microsoft Outlook Calendar & Apple iCal: View a simplified calendar of your meetings and appointments Simple Click-to-Join Audio and Web: No need to remember numbers and access codes for conferences - join Ready-Access and Web Meeting conferences with a simple click View and Start Manage Conferences Conferences Manage Your Own Audio and Web Experience: Invite and manage participants for your meeting and view and moderate conferences from your desktop Level 3 Communications, LLC. All Rights Reserved. 9
    • 10. Event Services Reservations-based audio conferencing service for small or large event communication, such as executive and marketing calls  Three choices: Event, Event Express, Automated Event  Full-Service: Operator coordination, monitoring and support  Connection Options: Toll/toll-free access; operator dial-out, placement into call  Enhanced Services: Attendee list, transcripts and more  Event Call Director: Online tool available to view call participants, manage the question queue, and chat with the conference operator  Scalability: Supports wide range of audience sizes from 3 to more than 3,000 Event Event Express Automated Event• Fully Operator Assisted • Hybrid Operator/Auto • Automated Greeting• Investor Relations Calls • Town Hall Calls • HR Announcements• 3 to 3000+ Participants • 3 to 3000+ participants • 3 to 3000+ participants Level 3 Communications, LLC. All Rights Reserved. 10
    • 11. Global Crossing Web MeetingSimple, cost-effective online meeting service that’s integrated with Ready-Access and EventCall to easily and quickly connect with clients and colleagues around the world Easy-to-Use: Single sign-on using your Ready- Access information Integrated Social Marketing Tools: Promote your meeting in Facebook and Twitter using savvy marketing tools Customizable: Flexible user interface with robust functionality that can be tailored to your company’s branding 24x7 Flexibility, Convenience, and Support: Conduct meetings up to 3000 using audio broadcasting along with our 24 x 7 live, worldwide customer care team Level 3 Communications, LLC. All Rights Reserved. 11
    • 12. Cisco WebEx™Engage your audience with multi-media richpresentations, content sharing, file transfersand web tours iPad Accessiblility: Launch and join WebEx meetings from your iPad. Download through iTunes Desktop Video: Easy-to-use desktop camera Functionality embedded into interface Instant Collaboration: Share presentations, applications and more directly from your computer - no time consuming, pre-meeting uploads are required. Help Desk: Expert help available 24x7 for any web questions you may have and to ensure a smooth meeting experience Integrated: Use the integrated web tools within the Cisco WebEx applications to control your Ready-Access audio conference and log into the Cisco WebEx applications with the same information you use to log into Ready-Access Level 3 Communications, LLC. All Rights Reserved. 12
    • 13. WebEx Meeting Applications DEVICE COMPATIBILITY Meeting Training Event Support Center Center Center Center WebEx Collaboration Cloud Level 3 Communications, LLC. All Rights Reserved. 13
    • 14. Cisco WebEx Connect Enterprise Instant MessagingCollaborate securely with remote colleagues –inside or outside of your organization Instant Messaging: Chat securely, with encrypted one-to-one or group IM Presence Notifications: See which colleagues are online and available. Integrated Web Conferencing: With the click of a button launch a WebEx Meeting or Ready-Access meeting with one or a group of other users Video and Audio Chat, and Click to Call: Add a mic and a webcam to enable real time video and live audio with VoIP. Click any phone number to call that number WebEx Desktop Share: Real-time online meetings: Escalate any chat session to show-and-tell. Show contacts your desktop and anything on it. Present slide decks, multimedia clips, whatever is on your screen Centralized Administration: Add, update, deactivate or reactivate users and their profiles easily from a single console Level 3 Communications, LLC. All Rights Reserved. 14
    • 15. Streaming / Webcasting SolutionsIn partnership with ON24, we provide a global solution for few-to-many communications withcustomization and robust reporting optionsLive Video-Only or Audio-Only Streaming Internal Enterprise EventsOffer  Large, internal Streaming solution Service includes:  Available with full event management and Registration Service Unicast replication/multicasting Event Lobby and Audience Console Confirmation, Reminder and Post-Event Email Virtual Events  Virtual Briefing CenterLive Video or Audio Streaming with  Virtual TradeshowSynchronized Slides and Interactivity On-Demand Video Includes everything from the Live Video-Only Streaming Offer plus: Presentation Manager Live Polls and Post-Event Survey Live Q&A during the Event Live Flash Audio-Only Webcast Level 3 Communications, LLC. All Rights Reserved. 15
    • 16. IP VideoOur converged IP VPN-enabled video conferencing solution is one of the most powerfuland versatile solutions available today, delivered through a single VPN port and localloop Global Crossing IP VPN Service: Lets you originate your calls through a superior infrastructure - a true MPLS-based service built directly over our global fiber optic network. Packetized Video versus Circuit-Switched: Lets you realize the increased efficiencies of optimized IP networking by deploying your video application over the same local area network you use for data transmission, email, internet access and file transfers. Hosting Zones: Legacy Global Crossing has Hosting Zones, equipment facilities that house all of the technical components necessary to support IP and ISDN based end points. Convenience: Our Interactive Web Reservations helps you arrange and manage your meetings, obtain invoices, or order services – all with just a click of your mouse using this online account management tool. Level 3 Communications, LLC. All Rights Reserved. 16
    • 17. Videoconference Suite – Public RoomsFor easy access to video conferencing without the cost of purchasing video equipment, uselegacy Global Crossing ’s video room rental program to conduct virtual face-to-facemeetings locally or globallyWorldwide Availability: Choose from over 500 publicHigh Definition rooms, 4000 Executive Video Suiteoptions and 400 Court Reporting facilities worldwide.Cost-Effective Solution: Use our network of videoroom rentals and take advantage of the personalinteraction that virtual face-to-face meetings canprovide for:  Interviews for executive recruiting  Depositions, Expert witness testimony, remote counsel and coordination  Corporate training and equipment demonstrations  Board of Directors and sales meetings Level 3 Communications, LLC. All Rights Reserved. 17
    • 18. Questions? Nate AllenAccount Manager - Level 3 Communications O: 416.216.2023 M: 416.835.4465 Nate.Allen@Level3.com Level 3 Communications, LLC. All Rights Reserved. 18