Uploaded on

 

More in: Business , Sports
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
No Downloads

Views

Total Views
2,355
On Slideshare
0
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
254
Comments
0
Likes
2

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Managerial Planning and Goal Setting CHAPTER 6 0
  • 2.
    • Define goals and plans and explain the relationship between them.
    • Explain the concept of organizational mission and how it influences goal setting and planning.
    • Describe the types of goals an organization should have and how managers use strategy maps to align goals.
    • Define the characteristics of effective goals .
    • Describe the four essential steps in the management by objectives (MBO) process.
    • Explain the difference between single-use plans and standing plans .
    • Describe and explain the importance of contingency planning, scenario building , and crisis planning in today’s environment.
    • Summarize the guidelines for high-performance planning in a fast-changing environment .
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0 Learning Outcomes
  • 3. Overview of Goals and Plans
    • A goal is a desired future state that the organization attempts to realize
    • A plan is a blueprint for goal achievement
    • There are different levels of planning and goals in an organization
    • Goals at each level of the organization guide the organization
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 4. Levels of Goals/Plans and their Importance Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 5. Characteristics of Goals and Plans
    • Legitimacy
    • Source of motivation and commitment
    • Resource allocation
    • Guides to action
    • Rationale for decisions
    • Standards of performance
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 6. The Organizational Planning Process Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 7. Organizational Mission
    • The mission statement is the reason the organization exists
      • Top of the goal hierarchy
      • Describes the values, aspirations and reason for being
      • A well-defined mission is the basis for all other goals
    • Mission statements outline the stated purpose and values to stakeholders
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 8. Types of Goals and Plans
    • Strategic Goals – official goals, broad statements about the organization
      • Define the action steps the company intends to attain
      • The blueprint that defines activities
    • Tactical Goals – help execute major strategic plans
      • Specific part of the company’s strategy
      • Plans of the divisions and departments
    • Operational Goals – results expected from departments, work groups, and individuals
      • Lower levels of the organization
      • Specific action steps
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 9. Aligning Goals with Strategy Maps
    • Goals should be consistent and mutually supportive
    • The achievement of goals at low levels permits the attainment of high-level goals
    • Individuals, teams, and departments should be working in concert
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 10. Strategy Map for Aligning Goals Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. Goals should be consistent and mutually supportive 0
  • 11. Operational Planning
    • Operational goals should direct employees and resources toward outcomes
    • It is important to establish effective goals
      • Management by objective
      • Single-use plans
      • Standing plans
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 12. Characteristics of Effective Goal Setting Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 13. Management by Objective
    • Defined by management scholar Peter Drucker in his 1954 book, The Practice of Management
    • Process of defining goals and monitoring progress
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 14. Model of the MBO Process Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 15. MBO Benefits and Problems Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 16. Single-Use and Standing Plans Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 17. Planning for a Turbulent Environment
    • Contingency Planning – plans for emergencies, setbacks or unexpected conditions
    • Building Scenarios – visualizing future possibilities
    • Crisis Planning – preparing to cope with unexpected events
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 18. Essential Stages of Crisis Planning Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0
  • 19. Planning for High Performance
    • Traditional Approach:
    • Done by top executives (top down)
    • Central planning departments
    • Planning specialist
    • High-Performance Approach:
    • Decentralized planning
    • Managers plan throughout the organization
    • Now involves line-managers and employees
    • Dynamic plans for fast-changing needs
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. Stretch Goals and Big Hairy Audacious Goals (BHAG) are big and inspiring 0
  • 20. Performance Dashboard for Planning
    • Gauge progress toward goals
    • Align and track goals
    • All employees can track progress
    Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved. 0