LIVING SERVICES   MoMo: Istanbul   September 2012   Mark CurtisSlide 1 © Fjord 2012 | Confidential
In the beginning…                                      The Economist, 2002Slide 2 © Fjord 2012 | Confidential
Wayback                                      These rules have changedSlide 3 © Fjord 2012 | Confidential
We do service design    We create useful,    effective, and    desirable services    that people love.Slide 4 © Fjord 2012...
Mobile drives•    Simple is tough•    Sensors enabling context aware experiences•    Transformative services•    Unprecede...
What next?Slide 6 © Fjord 2012 | Confidential
An internet of……things                                                                                            Connecte...
Cars, Shops, Homes, Work, Pets, …                                      PLAY                                               ...
Welcome to the Era of Living   Services   Digital services turn into living, evolving systems.Slide 9 © Fjord 2012 | Confi...
MEET SOPHIE
SOPHIE29 years oldEditorLives in a flatshareIndependent & ActiveMindful of diet and fitnessEnjoys tech that makes her life...
SOPHIE’S STORY
SOPHIE’S STORY
SOPHIE’S STORY
SOPHIE’S STORY
SOPHIE’S STORY
Pointers…..Withings body scaleSiri/KinectNest ThermostatGlowcapsNike FuelBoondoggle Winter Wake-UpFlutterSlide 17 © Fjord ...
Beyond the screen   Voice, gestures, body language, physical actions…Slide 18 © Fjord 2012 | Confidential
New user expectationsSlide 19 © Fjord 2012 | Confidential
Gesture interfaces are with usSlide 20 © Fjord 2012 | Confidential
More intuitive because more naturalHOW THE COMPUTER SEES US               HOW LIVING SERVICES WILL SEE(The “Igoe-Finger”) ...
A new language of interaction   Brings significant design challengesSlide 22 © Fjord 2012 | Confidential
Like it?Who will own the ‘thumbs up’ ?Slide 23 © Fjord 2012 | Confidential
Understanding the digital layerSlide 24 © Fjord 2012 | Confidential
-> Living Design•  The internet of things         - it’s about life         - it’s real time         - data will be centra...
Thank you   www.fjordnet.com   Twitter: @fjord, @fjordmarkSlide 26 © Fjord 2012 | Confidential
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Mobile monday istanbul_mark curtis

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Transcript of "Mobile monday istanbul_mark curtis"

  1. 1. LIVING SERVICES MoMo: Istanbul September 2012 Mark CurtisSlide 1 © Fjord 2012 | Confidential
  2. 2. In the beginning… The Economist, 2002Slide 2 © Fjord 2012 | Confidential
  3. 3. Wayback These rules have changedSlide 3 © Fjord 2012 | Confidential
  4. 4. We do service design We create useful, effective, and desirable services that people love.Slide 4 © Fjord 2012 | Confidential
  5. 5. Mobile drives•  Simple is tough•  Sensors enabling context aware experiences•  Transformative services•  Unprecedented emotional attachment and reliance•  Affecting and informing daily live decisionsSlide 5 © Fjord 2012 | Confidential
  6. 6. What next?Slide 6 © Fjord 2012 | Confidential
  7. 7. An internet of……things Connected Connected Picture Frame Controller Camera Ball Quadrocopter Connected Media Adapters Connected Photo Printer E-Ink Sheets ConnectedConnected Scales Wristwatch Display Helmet Camera 3D Printer Camera Smart Pen Monitor Band Blood Pressure Camera Add-Ons Connected Connected Monitoring Kit & Microphone Memory Card Herbarium Card Payment RFID Stickers Sensor Kits:Connected Locks Biometric Locatable Tags Security & Energy Device Sensor Slide 7 © Fjord 2012 | Confidential
  8. 8. Cars, Shops, Homes, Work, Pets, … PLAY NATURAL INTERFACES PROSUMER SMART SELF SEARCH SMART MY LIFE HOME PRIVACY & CONTROLSlide 8 © Fjord 2012 | Confidential
  9. 9. Welcome to the Era of Living Services Digital services turn into living, evolving systems.Slide 9 © Fjord 2012 | Confidential
  10. 10. MEET SOPHIE
  11. 11. SOPHIE29 years oldEditorLives in a flatshareIndependent & ActiveMindful of diet and fitnessEnjoys tech that makes her life better
  12. 12. SOPHIE’S STORY
  13. 13. SOPHIE’S STORY
  14. 14. SOPHIE’S STORY
  15. 15. SOPHIE’S STORY
  16. 16. SOPHIE’S STORY
  17. 17. Pointers…..Withings body scaleSiri/KinectNest ThermostatGlowcapsNike FuelBoondoggle Winter Wake-UpFlutterSlide 17 © Fjord 2012 | Confidential
  18. 18. Beyond the screen Voice, gestures, body language, physical actions…Slide 18 © Fjord 2012 | Confidential
  19. 19. New user expectationsSlide 19 © Fjord 2012 | Confidential
  20. 20. Gesture interfaces are with usSlide 20 © Fjord 2012 | Confidential
  21. 21. More intuitive because more naturalHOW THE COMPUTER SEES US HOW LIVING SERVICES WILL SEE(The “Igoe-Finger”) USSlide 21 © Fjord 2012 | Confidential
  22. 22. A new language of interaction Brings significant design challengesSlide 22 © Fjord 2012 | Confidential
  23. 23. Like it?Who will own the ‘thumbs up’ ?Slide 23 © Fjord 2012 | Confidential
  24. 24. Understanding the digital layerSlide 24 © Fjord 2012 | Confidential
  25. 25. -> Living Design•  The internet of things - it’s about life - it’s real time - data will be central•  Interfaces will fade….•  And humanise > gesture conflict•  The digital layer will need to be apparent•  All at FacespeedSlide 25 © Fjord 2012 | Confidential
  26. 26. Thank you www.fjordnet.com Twitter: @fjord, @fjordmarkSlide 26 © Fjord 2012 | Confidential
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