Mobile monday istanbul_mark curtis

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Mobile Monday Istanbul Presentation

Mobile Monday Istanbul Presentation

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  • 1. LIVING SERVICES MoMo: Istanbul September 2012 Mark CurtisSlide 1 © Fjord 2012 | Confidential
  • 2. In the beginning… The Economist, 2002Slide 2 © Fjord 2012 | Confidential
  • 3. Wayback These rules have changedSlide 3 © Fjord 2012 | Confidential
  • 4. We do service design We create useful, effective, and desirable services that people love.Slide 4 © Fjord 2012 | Confidential
  • 5. Mobile drives•  Simple is tough•  Sensors enabling context aware experiences•  Transformative services•  Unprecedented emotional attachment and reliance•  Affecting and informing daily live decisionsSlide 5 © Fjord 2012 | Confidential
  • 6. What next?Slide 6 © Fjord 2012 | Confidential
  • 7. An internet of……things Connected Connected Picture Frame Controller Camera Ball Quadrocopter Connected Media Adapters Connected Photo Printer E-Ink Sheets ConnectedConnected Scales Wristwatch Display Helmet Camera 3D Printer Camera Smart Pen Monitor Band Blood Pressure Camera Add-Ons Connected Connected Monitoring Kit & Microphone Memory Card Herbarium Card Payment RFID Stickers Sensor Kits:Connected Locks Biometric Locatable Tags Security & Energy Device Sensor Slide 7 © Fjord 2012 | Confidential
  • 8. Cars, Shops, Homes, Work, Pets, … PLAY NATURAL INTERFACES PROSUMER SMART SELF SEARCH SMART MY LIFE HOME PRIVACY & CONTROLSlide 8 © Fjord 2012 | Confidential
  • 9. Welcome to the Era of Living Services Digital services turn into living, evolving systems.Slide 9 © Fjord 2012 | Confidential
  • 10. MEET SOPHIE
  • 11. SOPHIE29 years oldEditorLives in a flatshareIndependent & ActiveMindful of diet and fitnessEnjoys tech that makes her life better
  • 12. SOPHIE’S STORY
  • 13. SOPHIE’S STORY
  • 14. SOPHIE’S STORY
  • 15. SOPHIE’S STORY
  • 16. SOPHIE’S STORY
  • 17. Pointers…..Withings body scaleSiri/KinectNest ThermostatGlowcapsNike FuelBoondoggle Winter Wake-UpFlutterSlide 17 © Fjord 2012 | Confidential
  • 18. Beyond the screen Voice, gestures, body language, physical actions…Slide 18 © Fjord 2012 | Confidential
  • 19. New user expectationsSlide 19 © Fjord 2012 | Confidential
  • 20. Gesture interfaces are with usSlide 20 © Fjord 2012 | Confidential
  • 21. More intuitive because more naturalHOW THE COMPUTER SEES US HOW LIVING SERVICES WILL SEE(The “Igoe-Finger”) USSlide 21 © Fjord 2012 | Confidential
  • 22. A new language of interaction Brings significant design challengesSlide 22 © Fjord 2012 | Confidential
  • 23. Like it?Who will own the ‘thumbs up’ ?Slide 23 © Fjord 2012 | Confidential
  • 24. Understanding the digital layerSlide 24 © Fjord 2012 | Confidential
  • 25. -> Living Design•  The internet of things - it’s about life - it’s real time - data will be central•  Interfaces will fade….•  And humanise > gesture conflict•  The digital layer will need to be apparent•  All at FacespeedSlide 25 © Fjord 2012 | Confidential
  • 26. Thank you www.fjordnet.com Twitter: @fjord, @fjordmarkSlide 26 © Fjord 2012 | Confidential