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Csusiv eethics12 Csusiv eethics12 Presentation Transcript

  • 1 Ethics and Social Work Practice Janlee Wong, MSW National Association of Social Workers
  • 2 Workshop Background • Education workshop sponsored by NASW • Participants should come willing to participate in exercises and follow ground rules • Participants are to respond to the exercises as social workers with a knowledge of the NASW Code of Ethics
  • 3 Workshop Objectives • What it means to be a professional • Familiar with Ethics Values, Principles, Standards • Description and exploration of perceived differences and dilemmas • Discussion of Competency • Resources
  • NASW • What it means to be a professional • You can’t be a professional and not a member of professional association • Not a union or government agency • Private, non-profit (more versatile) • We can’t do it without members 4
  • NASW Slide Show • What are the benefits you can connect to or think you may use in the future as a professional social worker 5
  • 6 The Big Challenge • Be aware of own spiritual/religious beliefs • Knowledge of own bias • Willing to challenge own beliefs • Willing to articulate or explore own beliefs • Respectful of beliefs of others • Willing to listen • Commitment to furthering your own skills, knowledge and experience
  • 7 Perceived Dilemmas: Choose • Sexuality • Reproduction • Marriage • Education • Government role • Morality • Religion/spirituality • Charity • Science • Orientation • Choice/Life • Man/woman • Broad/specific • Small vs. big • What good/bad? • Small vs. big • Public/private • Directed/not
  • 8 Discussion Construct Use this to frame your thinking • Legalist – What does the law say and do you follow what the law says • Moralist – What is good and bad based on your “morals” be they religious, philosophical or political • Ethical – Enhance human well being and meet basic needs
  • 9 Warm Up Exercise • Think of a situation that you feel was or could have been unethical. • What were your different courses of action? • What did you do and how did it turn out? • How did you arrive at your decision (e.g. consultation, research, intuition, etc.?)
  • What Was the Basis For Your Thinking? Characterize your thinking by the following: • Legal, Regulatory – Where did you learn this? • Morality – Where did you learn right or wrong? • Ethical – Where did you learn about ethics? 10
  • 11 Small Group Exercise Discuss the following vignette. You’ll have 20 minutes including a 10 minute break to discuss the vignette and decide what you would do as a social workers. Consider responses in the following categories: • Legalist • Moralist • Ethical A group discussion will be conducted afterwards
  • 12 The Big Challenge for Next Exercise • Be aware of own spiritual/religious beliefs • Knowledge of own bias • Willing to challenge own beliefs • Willing to articulate or explore own beliefs • Respectful of beliefs of others • Willing to listen • Commitment to furthering your own skills, knowledge and experience
  • 13 Small Group Exercise • You receive a child neglect report about an undocumented immigrant. • She is 28, unemployed & has 3 children ages 4, 6 and 8 • She is leaving the children alone at home to party at night. The six year old was found wandering the neighborhood. • If found out, she could be deported (her kids are citizens) • What do you do? • While considering your options, categorize them in legalist, moralist and ethical terms. • Be ready to report back in 20 minutes
  • 14 The Ethical Code • Origin and development – Early social workers, morality codes – Rise of professional social workers • Subscription and Enforcement – Obligated to act ethically as a professional social worker – Ethical Duty as a professional social worker • Evolution and today’s usage – As a guide to ethical decision making
  • 15 NASW Code of Ethics • The Code doesn’t specify which values, principles or standards are most important and outweigh others* • It’s not a set of rules • Social Worker ethics may conflict with agency policies, or laws and regulations • There may be reasonable disagreements
  • Ethical Pretest and Slides • 2 minutes to complete Handout • Review pretest slides and compare your answers 16
  • Code of Ethics Slides 17
  • 18 NASW Code of Ethics • The standards (6 areas) 1. Client 2. Colleagues 3. Practice Settings 4. As Professionals 5. To the Profession 6. To Society • Supports: – cultural competence/social diversity – Respect for colleagues – Fighting discrimination as professionals and through social action
  • 19 Perceived Dilemmas and Ethics • Sexuality • Reproduction • Marriage • Education • Government role • Morality • Religion/spirituality • Charity • Science • Describe the ethical issues for the terms on the left using the following: – Client self determination – Responsibility of – Role of – More information – Social justice – Social action
  • Ethics to Practice • While you may be versed in ethics, it doesn’t do you any good until you practice it • One of the foundation values in ethics is relationship • To be an ethical and effective social worker you must be able to form a relationship with your client 20
  • Forming A Relationship with Client • Developing a relationship with the client is key to social work practice • When the client trusts you through the working relationship, behaviors can change • Trust is based on ethical behaviors and beliefs such confidentiality, respect and confidence 21
  • Are these trust building ethical behaviors? • Giving personal information to client such as personal email, phone number, address, social networking site (Facebook etc) • Hugging and embracing • Availability by phone for as long as client needs it (work or home) • Visits to client as much as client needs them (scheduled and unscheduled) 22
  • Are these trust building ethical behaviors? • Having dinner or going to movies with client. Treating the client. • Helping the client with own money • Having a drink with the client • Inviting client to celebrate birthdays and holidays with worker’s family • Sharing successes and problems in worker’s personal life 23
  • Are these trust building ethical behaviors? • Sharing one’s own personal life story when client has a similar life experience • Bending or breaking agency rules to help client • Telling the client how to bend or break rules 24
  • Harming by Helping • Unethical behaviors misconstrued as helping or trust building can be harmful • Can you identify any in yourself? • “When social workers have not clearly identified and/or managed their emotional issues and baggage that they brought into the profession, the scope and nature of client/worker relationships can become quite blurry.” Rose M. Handon, BSW, MSA, LSW 25
  • Conflict and Dilemma • High percentage of ethical dilemmas result of conflict between organizational demands and professional values 26
  • Conflicts • Organizational Policies • Statutory and regulatory requirements • Ethical codes • Personal values • Moral authority • Loneliness and Isolation 27 What conflicts have you had or seen? What happened?
  • Stress Results • Anxiety, depression, stress related disorders • Relationship problems, physical and mental illness • Lack of confidence in decision making, changes in work performance, uncertainty about the profession, prejudice against clients, demotion or loss of employment 28
  • Coping • Not following agency rules and procedures • Passive aggressive • Low and decreasing tolerance • Denial or “brush off” • Afraid to write reports or to speak up • Withdrawal, burnout • Substance abuse 29
  • In Child Welfare • Supervisors play a vital role in modeling, coaching, and engaging in frequent discussions with workers on topical issues of client engagement, rapport-building, and assurance of proper boundaries in the worker/client relationship. • Impacts could be increased or diminished depending on supervisory and social support networks within the organization 30
  • Coping • Fitness or exercise • Become task focused • Seeking new knowledge • Seeking new supervisors, co-workers, mentors 31
  • Cynical Realization • About money, power and politics • Not about serving people • Some turn to social justice and activism • Some leave their jobs or the field 32
  • Exercise • Vignette – 19 year old drug addicted single mom abused and neglected 1 month old baby, gave baby drugs – Child in foster care for 6 months now, mom was referred to drug treatment and parenting classes – Mom attended a few classes but dropped out – Mom promises to do better 33
  • Ethical Values • Who is the client • How can the client be helped? • How can those around the client be helped? • Can the system help? • If not, what can be done? • Is there a conflict with the system? • Can the social worker help? 34
  • More Ethical Issues • Take a minute to reflect on your personal values regarding: – Abortion – Immigration – Lesbian, Gay, Bisexual, Transsexual • Do they differ from the ethical perspective? How? 35
  • 36 Vignette #1 You work at a private agency that provides counseling to pregnant teens. Your 16 year old client is 1 month pregnant and wishes an abortion. Your agency has a new director and he has issued a new policy. Before any abortion is performed, 48 hours must elapse after a parent or guardian is noticed. The notification may be waived upon a request to a court.
  • 37 Vignette # 2 You receive a referral of children in a drug bust. You find out there is an undocumented 14 year old with a record and has committed crime. Some community groups are lobbying for policies that would require you to report your client to both law enforcement and immigration.
  • 38 Vignette #3 You work for a private adoption agency that works only with married couples. A gay couple has come to your agency to adopt a child and you find out they recently married. Your director is opposed to gay marriage and gay adoptions.
  • 39 Wrap Up • Did the issues in this workshop make you uncomfortable? • Were you concerned about the implications of the exercises in your practice as a social worker? • Did you feel you could not consider some ethical perspectives due to your beliefs? • Are there some practice areas that you feel you cannot work in?
  • 40 Summary • All social workers are faced with ethical dilemmas everyday • Ethics are not laws or scriptures • Ethics provides a means to discuss and consider different perspectives • Ethics provide a guide but the decision is still up to the social worker • A social worker must determine if they are competent to provide services to certain populations in certain settings
  • 41 Resources • Belcher, J.R. D. Fandetti and D. Cole (2004). Is Christian Religious Conservatism Compatible with the Liberal Social Welfare State?, Social Work, 49, 269- 276 • Garland, Diana R. (February 17, 2006). Religiously Affiliated Organizations and the Opportunities and Challenges of “Faith Based Social Initiatives. Invitational Address Council on Social Work Education, Chicago IL. Retrieved from http://www.baylor.edu/content/services/document.php /24345.doc • Hodge, D.R. (2002). Does Social Work Oppress Evangelical Christians,? A “New Class” Analysis of Society and Social Work, Social Work, 47, 410-414.
  • 42 Resources • Markkula Center for Applied Ethics http://www.scu.edu/ethics/ • NASW Code of Ethics – www.socialworkers.org • Reamer, F.G.,(2006). Ethical Standards in Social Work, Washington, DC NASW Press • Social Work Speaks (2005), Washington, DC, NASW Press • Summers, A.B., S.J. Brannen, (October 28, 2006), Bridging the Gap Between Social Work Educators and Conservative Religious Students, Workshop Presented at the Baccalaureate Program Directors Annual Conference, Los Angeles, CA
  • References • McAuliffe, Donna, (2005), “I’m Still Standing: Impacts and Consequences of Ethical Dilemmas for Social Workers in Direct Practice, Journal of Social Work Values and Ethics • Handon, Rose, (2005), Client Relationships and Ethical Boundaries for Social Workers in Child Welfare The New Social Worker Online Magazine 43