Savita Singh
Director, Target Technology Services
@Iamsavvysingh

Savita Singh
About Target
Stores

• 1,921 stores – 1,797 in the United States and 124 in Canada
• 26 Distribution Centers & 4 Import Wa...
About Target India
• Operates as the Second Headquarters
• Part of a fully integrated, talented, global team
• 2800 team m...
Guests Interact With Us in Different Ways
Digital is Changing Guest Expectations
• Consistent and seamless experience across channels
• Personalization and relevanc...
Technologies Shaping the Future of Retail
• Analytics and Business Intelligence
• Mobile and Location Technologies
• Socia...
Retail IT Transformation is About ...

The Shift is from being an ‘Enabler’

Being a Business ‘Growth Driver’
Transformations to be Managed
Speed: Multi-pace IT
• Keep the Lights-on vs. Differentiation vs. Innovation

• Outsource (r...
Transformations to be Managed
Nimble, Empowered and Adaptable Teams
• Hire for learning agility and problem solving
• UX a...
Transformations to be Managed
Tools and Process Modernization
• From Software Factory to Polyglot Programmer
• Aggressive ...
NATC 2013 - Retail Technology on Cloud by Savita Singh, Target
NATC 2013 - Retail Technology on Cloud by Savita Singh, Target
NATC 2013 - Retail Technology on Cloud by Savita Singh, Target
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NATC 2013 - Retail Technology on Cloud by Savita Singh, Target

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Retail Technology on Cloud by Savita Singh, Target

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NATC 2013 - Retail Technology on Cloud by Savita Singh, Target

  1. 1. Savita Singh Director, Target Technology Services @Iamsavvysingh Savita Singh
  2. 2. About Target Stores • 1,921 stores – 1,797 in the United States and 124 in Canada • 26 Distribution Centers & 4 Import Warehouses Revenues & Global Presence Virtual Presence Worldwide Team • Over $73 Billion in sales in 2013 • Fortune magazine ranked Target No.22 on its 2012 list of ‘World's Most Admired Companies’ www.target.com • Over 360,000 team members worldwide
  3. 3. About Target India • Operates as the Second Headquarters • Part of a fully integrated, talented, global team • 2800 team members in Bangalore • Business areas - Technology, Enterprise Business Intelligence, Merchandising, Finance Retail Operations, Marketing, Human Resources, Finance, Property Development and Legal
  4. 4. Guests Interact With Us in Different Ways
  5. 5. Digital is Changing Guest Expectations • Consistent and seamless experience across channels • Personalization and relevancy • Group buying and influencing brands through their networks • Convenience factor
  6. 6. Technologies Shaping the Future of Retail • Analytics and Business Intelligence • Mobile and Location Technologies • Social and Collaborative Technologies • Cloud Computing, Open Source and API’s
  7. 7. Retail IT Transformation is About ... The Shift is from being an ‘Enabler’ Being a Business ‘Growth Driver’
  8. 8. Transformations to be Managed Speed: Multi-pace IT • Keep the Lights-on vs. Differentiation vs. Innovation • Outsource (rent / buy / build) • Agile delivery, small chunks of value but early • Multi-tiered, Modular Architecture, Services build-up • Refresh versus Co-Existence DifferentiationAgile delivery Innovationvalue Multi-tiered Outsource small chunks Co-Existence Outsource modular architecture
  9. 9. Transformations to be Managed Nimble, Empowered and Adaptable Teams • Hire for learning agility and problem solving • UX and Data skills • Delayering: Getting engineers in FRONT of the problem ‘QUICKER’ problem solving learning agility Data skills value Nimble Empoweredproblem solving Empowered Teams engineers
  10. 10. Transformations to be Managed Tools and Process Modernization • From Software Factory to Polyglot Programmer • Aggressive Automation, Continuous Delivery • Journey from Project to Product • Privacy and Security Process modernization Tools Aggressive security automation continuous polyglot programmerJourney

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