NATC 2013 - Retail Technology on Cloud by Savita Singh, Target

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Retail Technology on Cloud by Savita Singh, Target

Retail Technology on Cloud by Savita Singh, Target

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  • 1. Savita Singh Director, Target Technology Services @Iamsavvysingh Savita Singh
  • 2. About Target Stores • 1,921 stores – 1,797 in the United States and 124 in Canada • 26 Distribution Centers & 4 Import Warehouses Revenues & Global Presence Virtual Presence Worldwide Team • Over $73 Billion in sales in 2013 • Fortune magazine ranked Target No.22 on its 2012 list of ‘World's Most Admired Companies’ www.target.com • Over 360,000 team members worldwide
  • 3. About Target India • Operates as the Second Headquarters • Part of a fully integrated, talented, global team • 2800 team members in Bangalore • Business areas - Technology, Enterprise Business Intelligence, Merchandising, Finance Retail Operations, Marketing, Human Resources, Finance, Property Development and Legal
  • 4. Guests Interact With Us in Different Ways
  • 5. Digital is Changing Guest Expectations • Consistent and seamless experience across channels • Personalization and relevancy • Group buying and influencing brands through their networks • Convenience factor
  • 6. Technologies Shaping the Future of Retail • Analytics and Business Intelligence • Mobile and Location Technologies • Social and Collaborative Technologies • Cloud Computing, Open Source and API’s
  • 7. Retail IT Transformation is About ... The Shift is from being an ‘Enabler’ Being a Business ‘Growth Driver’
  • 8. Transformations to be Managed Speed: Multi-pace IT • Keep the Lights-on vs. Differentiation vs. Innovation • Outsource (rent / buy / build) • Agile delivery, small chunks of value but early • Multi-tiered, Modular Architecture, Services build-up • Refresh versus Co-Existence DifferentiationAgile delivery Innovationvalue Multi-tiered Outsource small chunks Co-Existence Outsource modular architecture
  • 9. Transformations to be Managed Nimble, Empowered and Adaptable Teams • Hire for learning agility and problem solving • UX and Data skills • Delayering: Getting engineers in FRONT of the problem ‘QUICKER’ problem solving learning agility Data skills value Nimble Empoweredproblem solving Empowered Teams engineers
  • 10. Transformations to be Managed Tools and Process Modernization • From Software Factory to Polyglot Programmer • Aggressive Automation, Continuous Delivery • Journey from Project to Product • Privacy and Security Process modernization Tools Aggressive security automation continuous polyglot programmerJourney