INDIAN IT/ITES INDUSTRY : IMPACTING ECONOMY & SOCIETY Saurabh Srivastava Chairman – NASSCOM Foundation

Analyses direct & indirect contribution to: Economic growth Creating diversity in employment Human resource development Community through socially relevant initiatives NASSCOM – Deloitte Study

Analyses direct & indirect contribution to:

Economic growth

Creating diversity in employment

Human resource development

Community through socially relevant initiatives

Contribution to Economic Growth GDP share increased from 1.2% in FY98 to 5.2% in FY07 Export earnings in FY08 approx. USD 40 bn Largest employer in organised private sector Direct and Indirect employment approaching 10 million Low quality, low tech  world class technology services/products, competing globally and winning on quality 65% of companies worldwide with SEI-CMM Level 5 are from India Front runner in practicing good corporate governance Spurring first generation entrepreneurship Sharing wealth through ESOPs - creating salaried millionaires He lped create brand of “New India”

GDP share increased from 1.2% in FY98 to 5.2% in FY07

Export earnings in FY08 approx. USD 40 bn

Largest employer in organised private sector

Direct and Indirect employment approaching 10 million

Low quality, low tech  world class technology services/products, competing globally and winning on quality

65% of companies worldwide with SEI-CMM Level 5 are from India

Front runner in practicing good corporate governance

Spurring first generation entrepreneurship

Sharing wealth through ESOPs - creating salaried millionaires

He lped create brand of “New India”

Balanced regional development Large companies have 33 to 50% of their employees from non-metro/rural areas. Move to Tier II / III cities, creating huge employment opportunities & economic impact Case Study - Bhubaneshwar Software exports above Rs. 1,000 crores, CAGR above 150% All major companies and 300 SMEs (CAGR of 117%) Demand for IT professionals to reach 430,000 by 2011-12 45 engineering colleges, up from 10 in ‘02

Large companies have 33 to 50% of their employees from non-metro/rural areas.

Move to Tier II / III cities, creating huge employment opportunities & economic impact

Case Study - Bhubaneshwar

Software exports above Rs. 1,000 crores, CAGR above 150%

All major companies and 300 SMEs (CAGR of 117%)

Demand for IT professionals to reach 430,000 by 2011-12

45 engineering colleges, up from 10 in ‘02

Contribution to Diversity in Employment 64% of companies surveyed employ people with disabilities Executive development programs for people with disabilities Women employ ment set to increase to 45% by 2010 from the current 30% Largest employer of young people - average age 28.9 years in IT, lower in BPO

64% of companies surveyed employ people with disabilities

Executive development programs for people with disabilities

Women employ ment set to increase to 45% by 2010 from the current 30%

Largest employer of young people - average age 28.9 years in IT, lower in BPO

Human Resource Development Top 5 software companies alone investing approx USD 430mn 68% of companies offer scholarships for higher education Collaborating with Government / private educational institutes for bridging gap between training imparted and industry requirement Setting benchmarks for employee friendly work environments

Top 5 software companies alone investing approx USD 430mn

68% of companies offer scholarships for higher education

Collaborating with Government / private educational institutes for bridging gap between training imparted and industry requirement

Setting benchmarks for employee friendly work environments

Socially relevant initiatives 85% of companies surveyed participate in socially relevant initiatives In education alone top six companies impacted over 1,750,000 lives during 2006-07 68% companies focus on Access, Retention, Quality Computer based literacy programmes have helped over 90,000 illiterate people develop reading skills across 1400 centres NASSCOM Knowledge network now has 150 centres across 12 states & 75 districts creating enabling environment for underserved communities

85% of companies surveyed participate in socially relevant initiatives

In education alone top six companies impacted over 1,750,000 lives during 2006-07

68% companies focus on Access, Retention, Quality

Computer based literacy programmes have helped over 90,000 illiterate people develop reading skills across 1400 centres

NASSCOM Knowledge network now has 150 centres across 12 states & 75 districts creating enabling environment for underserved communities

Socially relevant initiatives Healthcare sector - infrastructure development, leveraging technology to enhance reach, building portals & applications, emergency medical services, health awareness Emergency medical services initiative has responded to 500,000 emergencies and saved 20,000 lives Rural BPO initiative has imparted over 150,000 person hours of quality training and produced over 500,000 person hours of world class delivery

Healthcare sector - infrastructure development, leveraging technology to enhance reach, building portals & applications, emergency medical services, health awareness

Emergency medical services initiative has responded to 500,000 emergencies and saved 20,000 lives

Rural BPO initiative has imparted over 150,000 person hours of quality training and produced over 500,000 person hours of world class delivery

Socially relevant initiatives Other initiatives Micro finance Hardware / software donations Tools / applications for visually impaired Upliftment of women and children Conservation of resources – energy, water, paper, etc. Livelihood opportunities for marginalised Tree plantations, awareness campaigns around environment

Other initiatives

Micro finance

Hardware / software donations

Tools / applications for visually impaired

Upliftment of women and children

Conservation of resources – energy, water, paper, etc.

Livelihood opportunities for marginalised

Tree plantations, awareness campaigns around environment

Focus of NASSCOM Foundation Contributing to Millennium Development Goals (MDGs) NF STEP (Sustainability through Education, Employability and Entrepreneurship) NASSCOM Knowledge Network over 30,000 impacted Building ICT @ the Grassroots (BiG) through training BiG Tech (www.bigtech.in) Helping SME’s undertake community initiatives: Info on best practises, investment opportunities Advice and support to improve impact/ effectiveness Initiating award / recognition systems to encourage more companies adopt socially relevant initiatives

Contributing to Millennium Development Goals (MDGs)

NF STEP (Sustainability through Education, Employability and Entrepreneurship)

NASSCOM Knowledge Network over 30,000 impacted

Building ICT @ the Grassroots (BiG) through training

BiG Tech (www.bigtech.in)

Helping SME’s undertake community initiatives:

Info on best practises, investment opportunities

Advice and support to improve impact/ effectiveness

Initiating award / recognition systems to encourage more companies adopt socially relevant initiatives

Industry Aspiration Indian IT / ITES industry displayed tremendous innovation and entrepreneurship in making its mark globally It is determined to leverage the same strengths to make a difference locally

Indian IT / ITES industry displayed tremendous innovation and entrepreneurship in making its mark globally

It is determined to leverage the same strengths to make a difference locally

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