NASSCOM ILF 2014: The Digital Enterprise and the Changing Role of IT  - How is IT Dealing With Consumerization?
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NASSCOM ILF 2014: The Digital Enterprise and the Changing Role of IT - How is IT Dealing With Consumerization?

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NASSCOM ILF 2014: The Digital Enterprise and the Changing Role of IT  - How is IT Dealing With Consumerization? NASSCOM ILF 2014: The Digital Enterprise and the Changing Role of IT - How is IT Dealing With Consumerization? Presentation Transcript

  • The Digital Enterprise and the Changing Role of IT -How is IT Dealing With Consumerization? Helen Huntley, Gartner Udo Murek, Bayer MaterialScience AG Francois Pereira, Carrefour Dolly Wagner-Wilkins, Sabre © 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its af filiates. This publication may not be reproduced or distributed in any form without Gartner's prior written permission. If you are authorized to access this publication, your use of it is subject to the Usage Guidelines for Gartner Services posted on gartner.com. The information contained in this publication has been obtained from sources believed to be reliable. Gartner di sclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner's research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity."
  • 2005 Consumerization © 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Graphic Source: EDSA, Ms. Katy Hallgren, Senior Associate 2014+
  • Then
  • 9 68 Can you respond to my email? 11 8 Did you get my text? 12 23 44 Now Incoming call
  • COSMO-CIO THE RISE OF CONSUMERIZATION How to Be Relevant to the Business, Staff and Customers HOW TO PLEASE YOUR BOARD Is Social Collaboration the Secret to Your Career Success? What Do You Know About Consumerization — It's Not Just BYOD Take Our Survey Tech Fashion for 2013 — Device & Identity Mgmt.
  • © 2013 Gartner, Inc. and/or its affiliates. All rights reserved. IT Viewed as a Dinosaur
  • What Do Your Employees Do When… © 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
  • What Do Your Employees Do When … Disk Full Email server is full can’t send or receive © 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Help desk can’t help with technical issue Media Server is too small for the project.
  • • Consumerization is more than a buzzword. It requires sourcing strategies that center around the end user, your customers and your BOD expectations • Increasing demand for additional productivity -application services that are mobile enabled • How are you coping with Consumerization and the changing role of IT? © 2013 Gartner, Inc. and/or its affiliates. All rights reserved.