0
McDonald’s – The Hula Burger

New Coke
Top Features by usage
30000
20000
10000
0

Most Discussed Features in social platforms





TimeKeeper
Absence Manager
...
ERS
Blogs

HCL @
Facebook

#HCLERS

HCL ERS in
LinkedIn

HCL
TechTube
NASSCOM Engineering Summit 2013: Customer voice to customer experience - G H Rao, HCL Technologies Ltd.
NASSCOM Engineering Summit 2013: Customer voice to customer experience - G H Rao, HCL Technologies Ltd.
NASSCOM Engineering Summit 2013: Customer voice to customer experience - G H Rao, HCL Technologies Ltd.
NASSCOM Engineering Summit 2013: Customer voice to customer experience - G H Rao, HCL Technologies Ltd.
Upcoming SlideShare
Loading in...5
×

NASSCOM Engineering Summit 2013: Customer voice to customer experience - G H Rao, HCL Technologies Ltd.

386

Published on

Customer voice to customer experience

GH Rao, President – Engineering and R&D Services (ERS), HCL

Published in: Technology, Business, Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
386
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
37
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "NASSCOM Engineering Summit 2013: Customer voice to customer experience - G H Rao, HCL Technologies Ltd."

  1. 1. McDonald’s – The Hula Burger New Coke
  2. 2. Top Features by usage 30000 20000 10000 0 Most Discussed Features in social platforms    TimeKeeper Absence Manager Workforce Scheduler Workforce Central 7 Top Features vs Errors 60 40 20 0 Critical Major Most liked/disliked Features 50 40 30 20 10 0 Liked Disli…
  3. 3. ERS Blogs HCL @ Facebook #HCLERS HCL ERS in LinkedIn HCL TechTube
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×