NATC 2013 - Digital Enterprise Solutions - Redefining the Future of Enterprises by V Srinivasa Rao, Tech Mahindra

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NASSCOM Annual Technology Conference 2013 …

NASSCOM Annual Technology Conference 2013

Digital Enterprise Solutions - Redefining the Future of Enterprises by V Srinivasa Rao, Tech Mahindra

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  • 1. V. SRINIVASA RAO (VSR) Global Head, Digital Enterprise Solutions Tech Mahindra , 13th Dec 2013 @vsr111 Redefining the Future of Enterprises Digital Enterprises & Digital Apps Copyright © 2013 Tech Mahindra. All rights reserved. 1
  • 2. HYPER CONNECTED What happens online in Every 60 seconds ? Source: Qmee.com 2
  • 3. 3
  • 4. Trend/ Shift in IT Decision & Buying Behavior 40+ MB/Sec Wireless Bandwidth 343 Trillion Trillion Trillion IP Addresses Billions of Things connected into Internet The Hyper Connected World Adoption of Digital Life Style (new behavior/ new needs) Billions of Mobile Subscribers Billions of People on Social Media People to People People to Things Tiny Sensors at an affordable cost Copyright © 2013 Tech Mahindra. All rights reserved. Things to Things Life to Non Living Things (Low human intervention) 4
  • 5. Generation 5 Digital 2010 -Generation 4 Internet 2000s Generation 3 Client/ Server 1990s Generation 2 Minicomputer 1970s We are now in the 5th Generation Digital Technologies which support HYPER CONNECTED WORLD Generation 1 Mainframe 1960s Copyright © 2013 Tech Mahindra. All rights reserved. 5
  • 6. Birth of Digital Enterprises Anytime, Anywhere , Any device Collective Intelligence Predictable Engagement & Superior Experience Digitally Intelligent Products/Services Gen Y Aligned Copyright © 2013 Tech Mahindra. All rights reserved. 6
  • 7. Derailment of trains can be predicted weeks before they are likely to occur 7
  • 8. Saves millions of miles, Tons of CO2, Gallons of Gas in a year through digital parking meters solution 8
  • 9. Waiting time at train stations has become shopping time in South Korea 9
  • 10. Every Package is Tracked for Current Location Accurate Temperature Light Exposure Relative Humidity Barometric Pressure HUMAN ORGANS ARE ALSO NOW GETTING COURIED (PILOTING DONE) 10
  • 11. 11
  • 12. Digitized Branch Banking http://www.wipro.com/Documents/the-global-retail-banking-digitalmarketing-report-2013.pdf 12
  • 13. Virtual Digital Showroom 13
  • 14. Knows how your baby feels 14
  • 15. 50% of the existing IT applications may fail to meet the needs of HYPER CONNECTED WORLD Copyright © 2013 Tech Mahindra. All rights reserved. 15
  • 16. Next wave of Applications ILLUSTRATIVE APPLICATIONS Today 5+ YEARS SYSTEMS OF RECORDS (Process focused) 95% 40% SYSTEMS OF ENGAGEMENT (People focused) 3% 30% SYSTEMS OF OPERATIONS (Machines, things focused) 2% 30% Copyright © 2013 Tech Mahindra. All rights reserved. 16
  • 17. Emergence of Digital Apps Innovation is in the INTERSECTION to deliver enhanced business value Mobile Social Analytics NETWORKS CLOUD SECURITY Copyright © 2013 Tech Mahindra. All rights reserved. SENSORS 17
  • 18. Building Digital Apps Mobile-Social Apps Mobile-Analytics Apps Mobile-AnalyticsSocial Apps Social-Analytics Apps Additional Wrappers Digitize Exiting Applications or Build New Digital Apps IT Applications Packaged Applications or Home grown applications Develop additional Wrappers to IT applications using Convergence of Technologies- NMACS N Networks M Mobile A Analytics s C Cloud Security Social Sensors SAP , Oracle, Microsoft , BI Apps, JAVA, .Net , BI Technologies, etc.. Copyright © 2013 Tech Mahindra. All rights reserved. 18
  • 19. Digital Apps Key Characteristics Explodes Data Supports structured, unstructured, semi structure data Built on integrated middleware Enable seamless travel of data over wired, wireless, M2M networks Uses Elastic Networks to provide elastic bandwidth Uses Elastic Super Storage & Computing Power Can be accessed through mobile, tablets, phablets, TV etc. Uses new user interfaces (moods, gestures etc.) Copyright © 2013 Tech Mahindra. All rights reserved. 19
  • 20. Moving from Applications Economy to Apps Economy APPLICATIONS APPS Production Release Month Twice in a day / week Testing Cycles 1 – 2 weeks Less than Half a day Project Idea to Production 6+ months Weeks Copyright © 2013 Tech Mahindra. All rights reserved. 20 20
  • 21. Raise of APIs in Apps Economy Registrations in Programmable Web have more than doubled this year. At that pace we could see more than 100,000 APIs registered by 2016. By 2014, Gartner predicts that 75% of Fortune 1000 companies will expose some form of APIs Source: IBM New Apps Marketplaces Copyright © 2013 Tech Mahindra. All rights reserved. 21
  • 22. New Digital Technology Architecture Copyright © 2013 Tech Mahindra. All rights reserved. 22
  • 23. New Roles, New behaviors, New skills Digital Technology Architect Digital Applications Consultant Omni Channel & User Experience Consultant DES Testing Consultant Unified Data Consultant • • Digital Applications Integration Consultant Digital Infrastructure Consultant Digital Developer – Networks Digital Developer - Cloud Digital Developer - Mobile Digital Developer - Social New Behaviors in Connected world • Career Progression Path for each role & role based learning • Digital Learning (m-learning, s-Learning, Digital Developer - Security Digital Developer - Analytics New Roles, New Skills Digital Developer: Internet of Things (IOT) Copyright © 2013 Tech Mahindra. All rights reserved. Gamification, Predictive Learning, Individual focused learning) 23
  • 24. Re-imagining next wave of Global Delivery Model to align with Apps economy  AGILE METHODS  SOCIAL CODE          API ECONOMY DEVOPS ANYWHERE, ANYTIME, ANY DEVICE GEN Y POLICIES SLIM DELIVERY PROCESSES EMBRACING AGILE AS A CULTURE HYPER AUTOMATION NEW ROLES, TALENT, BEHAVIORS COOWNERSHIP (NO BLAME GAME) INTELLIGENT WORK DIVISION Copyright © 2013 Tech Mahindra. All rights reserved. 24 24
  • 25. Illustrative Case Studies Digital Remote Patient Monitoring System for a medical device manufacturer in the USA Digital Intelligent Application Infrastructure Solution for a Leading Networking Company in the US Sports on Smart Devices for a leading Media Group for Sports in the US Digital Emergency Management for a nationwide service provider in India Copyright © 2013 Tech Mahindra. All rights reserved. 25
  • 26. Digital Technology Platform Solution  A new comprehensive platform solution which blends network intelligence, Machine intelligence and application intelligence Analytics Cloud Mobile Network Convergence of Technology Forces  Digital Integration and management of various machines and devices.  Lead overall IAI Middleware Solution Security Sensors Copyright © 2013 Tech Mahindra. All rights reserved. 26
  • 27. Digital Remote Patient Monitoring  Monitoring Patients Cardiac status for arrhythmias through a wearable device ELR (External loop recorder)  One of the 1st remote monitoring centers in the world on a turnkey end-end basis Analytics Mobile Cloud  Market Expansion with model for Global implementation  Number of arrhythmias in patient population and interventions Convergence of Technology Forces Security Network Sensors Copyright © 2013 Tech Mahindra. All rights reserved. 27
  • 28. Sports on Smart Devices Access Live Sports feed from multiple broadcast channels  Improving Fan’s experience by providing best-in-class digital experience in Sports  Increased customer base, revenue generation and cost optimization. Analytics Mobile Convergence of Technology Forces Network Social Copyright © 2013 Tech Mahindra. All rights reserved. Cloud  Integrated sports content from multiple feeds through Convergence of technologies  Integrated Analytics, Social Content and Automatic alert notification 28
  • 29. Digital Emergency Management  Reach any emergency and deliver care within the Golden Hour to save lives  Moving to the next level in providing integrated Healthcare solution with convergence of technologies Analytics Mobile Convergence of Technology Forces Network Cloud  Total area covered : 1,327,117 sq. km/ 618,597sq. Miles (different types of terrain) Security Copyright © 2013 Tech Mahindra. All rights reserved. 29
  • 30. SUMMARY Hyper Connected World Emergence of Digital Apps Moving from Applications to Apps Economy New Roles, New Skills, New Behaviors Adoption of Agile & DevOps Next Wave of GDM Copyright © 2013 Tech Mahindra. All rights reserved. 30
  • 31. THANK YOU Copyright © 2013 Tech Mahindra. All rights reserved. 31