Nasscom Foundation, February 15, 2008 Jonathan Weinstein Global Head Products and Technology An Overview of Information Technology in Microfinance

Why is this Guy Standing Here?

Extending to the Customer: IT in Microfinance Today’s Solutions: Portfolio mgmt. to Commercial Banking Kredits Salesforce.com Banker’s Realm Mifos eMerge Etc. Loan Officer/ Branch/Agent Automation (POS, Handheld) Core System (“MIS”) Customer Self-service (Mobile Banking) Today’s Solutions: GPRS-enabled devices Sagem Monetel Etc. Today’s Solutions: Mobile banking systems GCash (Philippines) M-Pesa (var. Africa locations) A Little World (India) MChek (India) Etc.

Extending to the Customer: Challenges How do we improve local deployment and support? How should MicroFinance processes adapt to IT? How do we overcome regulatory hurdles?

How do we improve local deployment and support?

How should MicroFinance processes adapt to IT?

How do we overcome regulatory hurdles?

What Should I Be Thinking and Doing? Invest ahead of the immediate opportunity Establish practices now MFI business systems POS device automation Mobile solutions “Rural supply chain” Support, invest in Rural BPO

Invest ahead of the immediate opportunity

Establish practices now

MFI business systems

POS device automation

Mobile solutions

“Rural supply chain”

Support, invest in Rural BPO