Enterprise Architecture Program Management Challenges
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Enterprise Architecture Program Management Challenges

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Presented at the 2009 South African Government GITO Council Techni-Click.

Presented at the 2009 South African Government GITO Council Techni-Click.

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Enterprise Architecture Program Management Challenges Enterprise Architecture Program Management Challenges Presentation Transcript

  • Nashreen Hofmeester
    12 September 2009
    EA Project Management
    Programme
    understanding risk and managing failure
  • Agenda
    1
    Project management vs. Programme management
    2
    Understanding your stakeholders
    3
    Common challenges and issues
    4
    Managing risk
    5
    EA project deliverables
    6
    TOGAFTM ADM and project management
    7
    Conclusion
  • Definitions
    Programme
    ‘A group of related projects managed in a co-ordinated way to obtain benefits and control not available from managing them individually.’
    Project Management Institute (PMI)
    Project
    ‘A project is a unique process consisting of a set of co-ordinated and controlled activities with start and finish dates, undertaken to achieve an objective conforming to specific requirements including the constraints of time, cost and resources.’
    International Organisation for Standards (ISO)
  • Project vs. Programme
    Programme
    Project
    • Narrow scope , specific deliverables, time-frame, budget.
    • Success measured by budget, on-time , outcome delivered according to scope.
    • Minimise scope variation.
    • Detailed project plan.
    • Focused on delivery.
    • Wide scope; may have to change over time.
    • Success measured by benefits delivered, new capabilities established, etc.
    • High-level plan providing guidance to projects.
    • Co-ordinated management across portfolio’s.
  • EA as programme
    Ongoing iterative effort:
    Plan, develop, realise, maintain
    Top-down planning of architecture projects
    Balanced and consistent manner
    Facilitate alignment to enterprise strategy
    Facilitate compliance management
    Manage interdependencies between enterprise projects
  • Agenda
    1
    Project management vs. Programme management
    2
    Understanding your stakeholders
    3
    Common challenges and issues
    4
    Managing risk
    5
    EA project deliverables
    6
    TOGAFTM ADM and project management
    7
    Conclusion
  • Understanding your stakeholders
    ‘An individual or group with an interest in the success of an organization in delivering intended results and maintaining the viability of the organizations products and services.’
    Balanced Scorecard Organization.
    Why
    Identify people and groups with interest
    Know who you are dealing with
    Who decides, who gains / lose, who controls resources, who influence,?
    Identify their concerns
    Focus your effort
    Produce ‘fit-for-purpose’ architecture
  • Categories of stakeholders
    Source: TOGAF 9TM, 2009
  • Sample Stakeholder Category Interests
    Source: pp 286-292, TOGAF 9TM, 2009
  • Stakeholder analysis
    Identify and classify stakeholders
    • Identify people and groups with interest in the EA programme
    • Identify who will be impacted by current iteration
    • Review and verify stakeholders and their concerns
    • Select appropriate views and viewpoints
    Confirm
    Stakeholder
    concerns
    Identify
    concerns
    Map
    stakeholders
    Tailor views
    and viewpoints
    • Understand concerns and issues per stakeholder
    • Create stakeholder matrix
    • Determine management approach
  • Sample stakeholder matrix
  • Sample stakeholder power grid
  • Agenda
    1
    Project management vs. Programme management
    2
    Understanding your stakeholders
    3
    Common challenges and issues
    4
    Managing risk
    5
    EA project deliverables
    6
    TOGAFTM ADM and project management
    7
    Conclusion
  • Common challenges and issues
    Poor executive buy-in
    Un-cooperative business owners
    Analysis ‘fatigue’
    Business uncertainty (change, etc.)
    Mal-aligned expectations
    Lack of governance practice
    Operations focus vs. Strategic focus
  • Common challenges and issues
    No clearly defined objectives for EA
    No up-front success metrics
    Lack of ‘shared reality’ between business and ICT organisation
    Lack of project / programme management and practice
    Lack of skills or immature EA skills
    Historical ‘baggage’
    Unsuccessful previous attempts
  • Agenda
    1
    Project management vs. Programme management
    2
    Understanding your stakeholders
    3
    Common challenges and issues
    4
    Managing risk
    5
    EA project deliverables
    6
    TOGAFTM ADM and project management
    7
    Conclusion
  • What is risk
    ‘The possibility of incurring misfortune or loss’
    Collins Dictionary
    ‘..the project risks are events or uncertain conditions that, in case they happen, they provoke a positive or negative effect in the project objectives.’
    Project Management Body of Knowledge (PMBoK)
  • Nature of risk
    Inherent:
    Nature of project objectives or scope
    Acquired:
    Results from selected organisation, approach / technology
    Contextual:
    Results from events, circumstances outside project
  • Risk management process
    Identify and define risks
    • Use collaborative approach
    • Identify overall risks for project
    • Revisit at start of each new phase
    • Maintain risk register
    • Assign ownership
    • Monitor and manage
    • Prioritise according to impact
    • Assess in terms of level of acceptability
    Define,
    implement
    response
    Evaluate
    risks
    Analyse
    risks
    Monitor and
    manage
    • Determine cause
    • Estimate probability
    • Estimate consequence
    • Define formal risk reporting mechanism
    • Formulate response to decrease, contain and control
  • Common risks encountered
    Lack of organisational readiness
    Lack of EA capability maturity
    Failure in scope definition and management
    Failure in governance
    Failure in schedule
    Failure in risk management
    Failure in communications management
    Resource constraints
    Political change
  • Effective risk management
    Commitment at all levels
    Communication and consultation
    Effective project management
    Risk ownership
    Partnership approach
    Continuous risk management (mitigating)
  • Mapping Risk
  • Agenda
    1
    Project management vs. Programme management
    2
    Understanding your stakeholders
    3
    Common challenges and issues
    4
    Managing risk
    5
    EA project deliverables
    6
    TOGAFTM ADM and project management
    7
    Conclusion
  • Architectural artefact vs. deliverable
    Artefact:
    More granular work product
    Describes architecture from specific viewpoint
    Catalogues
    Matrices
    Diagrams
    Deliverable:
    Contractually specified work product
    Formally reviewed, agreed to and signed off
    Snapshot of architecture landscape
    Source: TOGAF 9TM, 2009
  • TOGAF 9TM deliverables
  • GWEA V1.2 deliverables
  • Agenda
    1
    Project management vs. Programme management
    2
    Understanding your stakeholders
    3
    Common Challenges and issues
    4
    Managing risk
    5
    EA project deliverables
    6
    TOGAFTM ADM and project management
    7
    Conclusion
  • TOGAFTM ADM and project management
    • Conduct ADM cycles within project management framework of enterprise.
    • Frame implementation and migration plan within enterprise project delivery methodology
    Source: TOGAF 9TM, 2009
  • Project management methodologies
    Prince2
  • Project management methodologies
    PMBoK
  • ADM and project management phases
  • Agenda
    1
    Project management vs. Programme management
    2
    Understanding your stakeholders
    3
    Common Challenges and issues
    4
    Managing risk
    5
    EA project deliverables
    6
    TOGAFTM ADM and project management
    7
    Conclusion
  • Successful EA programmes
  • ?
    ?
    ?
    Questions