0
.

By
T. Narendra Reddy
BHM
 What

Is Hospitality Industry ?

The hospitality industry is a broad category of
fields within the service industry that...
 What


is Tourism Industry ?

Tourism is travel for recreational, leisure, or
business purposes. The World Tourism
Orga...
Emerging Trends in Travel &
Tourism in India
 Recent Trends In Indian

Tourism: The tourist numbers and



activities in...
Percentage Change in Monthly
International Tourist Arrivals and
Revenue- India
Trend in Domestic Tourist
Arrivals in India
Indian Nationals Going Abroad
Quest For New Tourism Products






India‟s Tourism Policy (2002) has accorded great
importance for tourism product de...
Rural Tourism


India is a country of
villages and
showcasing the rich
rural life, art, culture
and heritage in
villages ...
Golf Tourism



Golf is considered to be a
game of rich and is quite
popular in advanced
countries. A potentially
viable ...
Adventure Tourism




The urge for adventure is
there in every humanbeing. Perhaps due to this
innate nature of man that...
Camping Sites


Promotion of Camping
sites has been encouraged
with adequate
acknowledgement of its
adverse effects on
en...
Medical Tourism


Medical tourism or
health tourism is
often described as
rapidly growing
segment in the
country. India i...
Cont…,




By now, India has been able to establish as a
favorite destination for many complex
surgeries like cosmetic s...
Wellness Tourism


The core of wellness
tourism in India is the
ancient medical system of
Ayurveda combined with
the syst...
Ecotourism


India is often termed as
hotspot of bio-diversity and
this rich natural heritage is
unparallel in many ways....
Highway Tourism




Highways are like veins in the symbolic body
of a country. Even in the most ancient times,
the kings...
Rail tourism:




Indian Railway Catering and Tourism Corporation
(IRCTC), a public sector enterprise under Indian Railw...
Heliport tourism

Spiritual Tourism
Globally people are increasingly mentally
disturbed and looking for solace in spiritual
reading, meditat...
Sustainable Tourism


The concept of
sustainability means
that mankind must live
within the capacity of
the environment t...
MICE Tourism
Top Trends in Airlines, travel & tourism

Low

cost

In 2012 low cost operators were
responsible for 23% of all US air tr...
The death of distance
How about lunch in Paris or dinner in New York? This
isn‟t as crazy as you might think (even if you ...
Luxury travel


As low cost services spread across the world, so too
does the appeal of the opposite: high-cost, high
tou...
Planned spontaneity


Travellers are taking advantage of the
plethora of no-frills airlines, affordable
hotels (also book...
Just relax


The more life speeds
up, the more people will
want to step off for a
while. Hence the growth
in spa
experien...
Experiential travel


According to the World Tourism Organisation, cultural
holidays are the fastest growing sector of th...
Mobile: Paper Tickets Will
Become Passé


One of the most underrated
elements of Apple‟s iOS6 launch
last fall was the de...
Transportation: You Will Share
a Ride
To the delight of kindergarten teachers
around the globe, travelers will
embrace the...
Cont…,
By

Car: The hourly car rental gets even more

convenient with Car2go, which lets you locate and drive
a nearby ve...
Tech: You Will Stay Connected
at 35,000 Feet
In-flight Wi-Fi


pioneer Gogo is now
available on 1,500 planes
flown by nin...
Six Technology Trends
Revolutionizing The Hospitality
Industry
Cloud / Software as a Service (SaaS)
 Mobility
 Social
 ...
Top Hospitality Industry Trends
for 2013









Increase in Travel's Personal Value
Expect More International Vi...
Thank U
Emerging trends in Tourism and Hospitality
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Emerging trends in Tourism and Hospitality

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Transcript of "Emerging trends in Tourism and Hospitality "

  1. 1. . By T. Narendra Reddy BHM
  2. 2.  What Is Hospitality Industry ? The hospitality industry is a broad category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry.
  3. 3.  What  is Tourism Industry ? Tourism is travel for recreational, leisure, or business purposes. The World Tourism Organization defines tourists as people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes".
  4. 4. Emerging Trends in Travel & Tourism in India  Recent Trends In Indian Tourism: The tourist numbers and  activities in India seem to suggest more of an optimistic scenario. The gloomy phase of 200809 has been mediated successfully with focused policy interventions and industry initiatives that in turn added momentum to the growth process Another pertinent dimension worth noticing is the relationship between the growth in tourist arrivals and the earnings during this period. For instance, in rupee terms, the annual increase in earnings has been much faster to that of
  5. 5. Percentage Change in Monthly International Tourist Arrivals and Revenue- India
  6. 6. Trend in Domestic Tourist Arrivals in India
  7. 7. Indian Nationals Going Abroad
  8. 8. Quest For New Tourism Products    India‟s Tourism Policy (2002) has accorded great importance for tourism product development and diversification to increase the numbers of domestic and international tourists. It goes without saying that India‟s ancient civilization, cultural diversity, unmatched heritage sites and other cultural manifestations have allured the tourists through ages and would continue to be its prime USP. But, the tourist motivation and purpose of holidaying areundergoing fast changes and that makes it imperative to create new tourism product offerings to satisfy the new tourist class.
  9. 9. Rural Tourism  India is a country of villages and showcasing the rich rural life, art, culture and heritage in villages in responsible manner would be mutually beneficial since tourism and conservation complement each other.
  10. 10. Golf Tourism  Golf is considered to be a game of rich and is quite popular in advanced countries. A potentially viable market segment is also emerging in the country. Recognizing the potential to develop golf as a niche tourism product for attracting both international and domestic tourism, Ministry of Tourism took many bold initiatives to identify and strengthen the development. Recently, it organized a workshop (January 2011) in New Delhi on “Promotion of Golf Tourism” to evolve a
  11. 11. Adventure Tourism   The urge for adventure is there in every humanbeing. Perhaps due to this innate nature of man that adventure tourism is one of the most popular niche segments of tourism industry Owing to India‟s enormous geo-physical diversity, it has taken a big shape over the years. Adventure tourism is very much a part of India‟s tourism policy and almost ever State has definite programme to identify and promote its
  12. 12. Camping Sites  Promotion of Camping sites has been encouraged with adequate acknowledgement of its adverse effects on environment. Besides providing unique rewarding experiences, responsible conduct of camping can be a major source for both additional economic opportunities in remote areas as well as an instrument of conservation.
  13. 13. Medical Tourism  Medical tourism or health tourism is often described as rapidly growing segment in the country. India is adequately equipped with state-of-the-art hospital infrastructure and facilities to treat many critical illnesses.
  14. 14. Cont…,   By now, India has been able to establish as a favorite destination for many complex surgeries like cosmetic surgery, joint replacement surgery, cardiac surgery and like at very low cost in comparison to the developed countries. This indeed gives great momentum for the hospitals in particular and tourism in general. Many specialized hospitals and tour operators have already come up to promote themedical tourism.
  15. 15. Wellness Tourism  The core of wellness tourism in India is the ancient medical system of Ayurveda combined with the system of Yoga. Indeed, many states in the country have already taken great strides to promote wellness as a tourist product. Wellness tourism may be described as travelling for the purpose of revitalizing one‟s health and spiritual well-being especially through alternative healing practices.
  16. 16. Ecotourism  India is often termed as hotspot of bio-diversity and this rich natural heritage is unparallel in many ways. Such valuable resource base gives impetus for the practice of variety of alternate tourism forms and many of which are already in existence. The national parks, wildlife sanctuaries, biosphere reserves and a multitude of other natural settings are indeed avenues for not only learning and experiencing the natures‟ splendidly and life systems but also a major source for great variety of adventure offerings
  17. 17. Highway Tourism   Highways are like veins in the symbolic body of a country. Even in the most ancient times, the kings have well envisaged the importance of highways and constructed numerous inns and wells to facilitate the travelers. In modern times too, initiatives has been taken to develop tourism infrastructure along the highways so that it caters the travelers and provides income and employment opportunities along the hinterland. Haryana has been pioneering this concept in successful fashion.
  18. 18. Rail tourism:   Indian Railway Catering and Tourism Corporation (IRCTC), a public sector enterprise under Indian Railway, promotes rail tourism in India. From luxury trains to steam locomotive trains, hill charters and Char Dham trains; it offers the tourists with attractive options and at the reasonable costs. Maharaja Express, Mahaparinirvan Express (Buddhist circuits), Bharat Darshan and Bharat Tirth are some of its famous train journeys. It also has provisions for charters and exclusive tour packages. Besides IRCTC initiatives, state-level corporations and private operators also operate tourist trains. Indeed, the world famous Palace on Wheels and Deccan Odyssey are part of successful rail tourism initiatives in theworld.
  19. 19. Heliport tourism 
  20. 20. Spiritual Tourism Globally people are increasingly mentally disturbed and looking for solace in spiritual reading, meditation and moments of divine ecstasy. Our country has been known as the seat of spiritualism and India‟s cosmopolitan nature is best reflected in its pilgrim centers.  Thus India has been respected as a destination for spiritual tourism for domestic and international tourists. Spiritual tourism is also termed as religious heritage tourism. 
  21. 21. Sustainable Tourism  The concept of sustainability means that mankind must live within the capacity of the environment that supports. Sustainable development has been defined briefly as “that which meets the needs of the present without compromising the ability of future generations to meet their own needs”.
  22. 22. MICE Tourism
  23. 23. Top Trends in Airlines, travel & tourism Low cost In 2012 low cost operators were responsible for 23% of all US air traffic. However, discount carriers are now finding that they are having to compete on more than just price as customers are demanding higher levels of comfort and entertainment. This has led to the „discount diva‟ — a customer who has sophisticated tastes in relation to airport and in-flight services, but expects bargain basement prices too.
  24. 24. The death of distance How about lunch in Paris or dinner in New York? This isn‟t as crazy as you might think (even if you live in London) because people are getting used to going further. What was once exotic is now considered ordinary, which means that travellers are constantly seeking out new and further flung destinations like Latin America and Asia. Part of the reason for this is the growth of low cost carriers pushing routes further out.  US carriers like Jet Blue, Spirit and AirTran are all adding destinations like Jamaica, Costa Rica and the Dominican Republic to their schedules. It‟s also got something to do with people having more money to spend and airlines making the experience more comfortable. One could even argue that it‟s to do with security post 9/11. If you‟ve got to get to an airport 2 or 3 hours before your flight you might as well make the journey worthwhile by going somewhere far away. 
  25. 25. Luxury travel  As low cost services spread across the world, so too does the appeal of the opposite: high-cost, high touch exclusivity and personal pampering. For some, low cost fares leave extra cash to splash out on expensive hotels, while for others business and first class cabins are the new hotels. And, of course, the more travellers get used to luxury, the more of it they want, which leaves them with something of a dilemma. How to set yourself apart from everyone else when almost everyone else seems to have exactly the same idea?
  26. 26. Planned spontaneity  Travellers are taking advantage of the plethora of no-frills airlines, affordable hotels (also booked at the last moment) and last-minute/find-and-seek websites to increasingly act on a whim. Thus making spontaneous decisions to go somewhere is becoming the norm, especially for the Internet generation who do everything at Internet speed.
  27. 27. Just relax  The more life speeds up, the more people will want to step off for a while. Hence the growth in spa experiences, personal indulgences and stress relief holidays. This trend is even influencing domestic architecture and interior design with bathrooms turning into spa heavens and whole houses turning into tiny resorts of sorts.
  28. 28. Experiential travel  According to the World Tourism Organisation, cultural holidays are the fastest growing sector of the tourism market. This segment includes everything from backpackers looking for „real‟ experiences half way up the Amazon, to flocks of retirees booking cultural tours through SAGA or the British Museum. As a result towns and cities are increasingly marketing themselves using whatever nature and history have given them. This dovetails with an increased interest in unusual but „safe‟ destinations. Examples would include former Soviet bloc countries such as Bulgaria and Balkan countries, especially Croatia. Another emerging segment that is part of this cultural voyeurism is what‟s been called religious tourism.
  29. 29. Mobile: Paper Tickets Will Become Passé  One of the most underrated elements of Apple‟s iOS6 launch last fall was the debut of its new Passbook app. An “electronic wallet,” it manages everything from hotel and flight reservations to loyalty and gift cards, and makes it easy to access related electronic documents (boarding passes; tickets; coupons). Passbook has already been embraced by airlines including United, American, and Lufthansa and hotel groups such as Starwood. Given Apple‟s extraordinary reach, it won‟t be long before other companies join in, transforming the way we travel.
  30. 30. Transportation: You Will Share a Ride To the delight of kindergarten teachers around the globe, travelers will embrace the idea of sharing this year—at least when it comes to getting around.  By Bike: Ten thousand short-term rental bikes will hit New York City this March—joining 477 other bike-share programs from Seattle to Seoul. 
  31. 31. Cont…, By Car: The hourly car rental gets even more convenient with Car2go, which lets you locate and drive a nearby vehicle without a reservation—and park it in any legal space of your choosing. The service is available in 17 cities worldwide. By Taxi: New apps, from Chicago‟s Taxi Share to Boston‟s GobiCab and New York‟s Cab Corner are making it easier than ever to split fares. By Private Plane: Offering a new twist on fractional jet ownership, Share-a-Jet Exchange lets members hitch a ride on someone else‟s jet—potentially halving the cost of a private flight.
  32. 32. Tech: You Will Stay Connected at 35,000 Feet In-flight Wi-Fi  pioneer Gogo is now available on 1,500 planes flown by nine North American carriers, while Singapore is the latest international carrier to begin a fleet-wide rollout using OnAir technology. Up next: faster connectivity, led by JetBlue, which is launching free service early this year—a refreshing change, now that some domestic carriers charge as much as $40 per flight. And there are more innovations in the works, as American, Delta, and a handful of other airlines adopt video-
  33. 33. Six Technology Trends Revolutionizing The Hospitality Industry Cloud / Software as a Service (SaaS)  Mobility  Social  Personalised systems  Integration  Globalisation 
  34. 34. Top Hospitality Industry Trends for 2013         Increase in Travel's Personal Value Expect More International Visitors Social Media and Mobile Will Be Inseparable Photo-Sharing Will Dominate More Unrehearsed Marketing Videos Content Marketing Will Replace Traditional Advertising Guests Will Crave Food, Not Celebrity Chefs More Meeting Planners via Social Networks
  35. 35. Thank U
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