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Growing	
  Businesses…Through	
  People	
   	
  
For	
  more	
  information,	
  contact	
  NarejoHR	
  at:	
  
info@narejohr.com,	
  (021)3530-­‐1060/61	
  
	
  
Narejo	
  Human	
  Resources	
  
• Participants will receive a toolkit of practical templates and forms to take back to the office and use
on investigations.
• A post-training, online certification exam is administered within 3 weeks of workshop completion.
	
  
Conducting Effective
Workplace
Investigations
"This program has been submitted to
the HR Certification Institute for review.”
Rs.	
  25,000	
  per	
  participant	
  
Group	
  Discount	
  10%	
  for	
  2+	
  nominations	
  	
  
Full	
  refund	
  for	
  nominations	
  withdrawn	
  3	
  working	
  days	
  
before	
  the	
  workshop,	
  thereafter,	
  full	
  fee	
  is	
  payable.	
  
Replacement	
  nomination	
  accepted	
  at	
  any	
  time.	
  
Who Will Benefit:
• Senior HR Professionals
• HR Analysts
• HR Mangers & Directors
• HR Personnel
• Managers & Supervisors
• Employee Relations Professionals
• Line Managers
• Employment
Managers/Specialists
• HR Coordinators/Business Partners
Key Take-Aways:
• How to effectively take a
complaint.
• How to choose the right
investigator.
• How to develop a successful
road map before you start the
investigation.
• Compiling and Analyzing Physical
and documentary evidence
• Do’s and don’ts in conducting an
effective investigation
• Drafting an Investigation Report
2-day Certification
Workshop
September 9-10, 2013
Karachi Marriott
	
  
When you receive an allegation of workplace
harassment or discrimination or believe your
organization has become a victim of fraud or
theft - taking prompt action is your legal
responsibility.
But let's face it: most HR professionals or business
owners have never had formal training in how
to conduct investigations. And without having
the proper skills in how to handle allegations in
the workplace — and investigate them
effectively — employees may feel their
complaints are not taken seriously internally.
Therefore, this course is a must-attend for those
individuals that are responsible for employee
relations. After all, is the time to learn how to do
an investigation when you are suddenly faced
with having to do one?
Of course not. That's where our training can
help!
This in-depth certification workshop will teach
you how to conduct a legally and
psychologically effective workplace probe. Our
expert will explain how to evaluate the scope
of your internal investigation, how to document
the steps you’ve taken along the way, and how
to insulate your organization from a subsequent
lawsuit.
From fact finding to writing reports, this
workshop will cover the do's and don'ts of
conducting workplace investigations so you
can gain the confidence to be an effective
investigator.
	
  
Growing	
  Businesses…Through	
  People	
   	
  
For	
  more	
  information,	
  contact	
  NarejoHR	
  at:	
  
info@narejohr.com,	
  (021)3530-­‐1060/61	
  
	
  
Narejo	
  Human	
  Resources	
  
Day	
  1:	
  Investigation	
  Basics	
  
1	
  Workplace	
  Investigations:	
  An	
  Overview	
  
The	
  Benefits	
  of	
  an	
  Effective	
  Investigation	
  
Ten	
  Steps	
  to	
  a	
  Successful	
  Investigation	
  
Common	
  Investigation	
  Mistakes—and	
  How	
  to	
  Avoid	
  Them	
  
	
  
2	
  Getting	
  Started	
  
Discovering	
  Workplace	
  Problems	
  
Decide	
  Whether	
  to	
  Investigate	
  
Take	
  Immediate	
  Action,	
  If	
  Necessary	
  
Choose	
  the	
  Investigator	
  
Plan	
  the	
  Investigation	
  
	
  
3	
  Gather	
  Information	
  
Get	
  Started	
  Right	
  Away	
  
Conducting	
  Interviews	
  
Gathering	
  Other	
  Evidence	
  
Follow-­‐Up	
  Interviews	
  
	
  
4	
  Make	
  and	
  Document	
  Your	
  Decision	
  
Evaluate	
  the	
  Evidence	
  
Decide	
  Whether	
  Misconduct	
  Occurred	
  
Take	
  Action	
  
Document	
  Your	
  Decision/Follow	
  Up	
  
	
  
Day	
  2:	
  Investigating	
  Common	
  Workplace	
  Problems	
  
Scenario-­‐based	
  Practicum	
  
5	
  Investigating	
  Discrimination	
  
What	
  Is	
  Discrimination?	
  (Appraisal,	
  Promotion,	
  Selection...)	
  
Ten	
  Steps	
  to	
  an	
  Effective	
  Discrimination	
  Investigation	
  	
  	
  
6	
  Investigating	
  Harassment	
  
What	
  Is	
  Harassment?	
  
Ten	
  Steps	
  to	
  a	
  Successful	
  Harassment	
  Investigation	
  
	
  
7	
  Investigating	
  Workplace	
  Theft	
  
How	
  Employees	
  Steal	
  
Ten	
  Steps	
  to	
  a	
  Successful	
  Theft	
  Investigation	
  
	
  
8	
  Investigating	
  Threats	
  and	
  Violence	
  
Threats	
  and	
  Violence	
  in	
  the	
  Workplace	
  
Ten	
  Steps	
  to	
  a	
  Successful	
  Investigation	
  of	
  Violence	
  	
  
Investigation	
  
Toolkit	
  	
  
	
  
All	
  participants	
  receive:	
  
	
  
Workplace	
  Policies	
  
Complaint	
  Policy	
  	
  
Open-­‐Door	
  Policy	
  
Anti-­‐harassment	
  Policy	
  
Antiviolence	
  Policy	
  
	
  
Forms	
  and	
  Checklists	
  
Complaint	
  Reporting	
  Form	
  
Investigation	
  Notice	
  Form	
  
Investigation	
  Report	
  Form	
  
Adverse	
  Action	
  Notice	
  Form	
  
Checklist:	
  Ten	
  Steps	
  to	
  a	
  
Successful	
  Investigation	
  
Checklist:	
  Avoiding	
  Common	
  
Investigation	
  Mistakes	
  
Document	
  Checklist	
  
Credibility	
  Checklist	
  
Discipline	
  Checklist	
  
Investigation	
  Report	
  
Checklist	
  
	
  
Sample	
  Investigation	
  
Documents	
  
Complaint	
  Reporting	
  Form	
  
Interview	
  Template	
  
Investigation	
  Report	
  
Written	
  Warning	
  
Investigation	
  File	
  
Facilitator	
  
	
  
Rahila Narejo
With over 15 years of experience,
Rahila is a Behavioural Science
graduate from the University of
California, Los Angeles, Rahila is a
Psychometrician, certified by the
British Psychological Society. She is
also certified by Palladium Kaplan-
Norton as a Balanced Scorecard
Certified Professional. Since 2006,
she has been writing DAWN
Newspaper’s widely read weekly
advice column called Workplace
Sanity.

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Conducting Effective Workplace Investigation Workshop

  • 1. Growing  Businesses…Through  People     For  more  information,  contact  NarejoHR  at:   info@narejohr.com,  (021)3530-­‐1060/61     Narejo  Human  Resources   • Participants will receive a toolkit of practical templates and forms to take back to the office and use on investigations. • A post-training, online certification exam is administered within 3 weeks of workshop completion.   Conducting Effective Workplace Investigations "This program has been submitted to the HR Certification Institute for review.” Rs.  25,000  per  participant   Group  Discount  10%  for  2+  nominations     Full  refund  for  nominations  withdrawn  3  working  days   before  the  workshop,  thereafter,  full  fee  is  payable.   Replacement  nomination  accepted  at  any  time.   Who Will Benefit: • Senior HR Professionals • HR Analysts • HR Mangers & Directors • HR Personnel • Managers & Supervisors • Employee Relations Professionals • Line Managers • Employment Managers/Specialists • HR Coordinators/Business Partners Key Take-Aways: • How to effectively take a complaint. • How to choose the right investigator. • How to develop a successful road map before you start the investigation. • Compiling and Analyzing Physical and documentary evidence • Do’s and don’ts in conducting an effective investigation • Drafting an Investigation Report 2-day Certification Workshop September 9-10, 2013 Karachi Marriott   When you receive an allegation of workplace harassment or discrimination or believe your organization has become a victim of fraud or theft - taking prompt action is your legal responsibility. But let's face it: most HR professionals or business owners have never had formal training in how to conduct investigations. And without having the proper skills in how to handle allegations in the workplace — and investigate them effectively — employees may feel their complaints are not taken seriously internally. Therefore, this course is a must-attend for those individuals that are responsible for employee relations. After all, is the time to learn how to do an investigation when you are suddenly faced with having to do one? Of course not. That's where our training can help! This in-depth certification workshop will teach you how to conduct a legally and psychologically effective workplace probe. Our expert will explain how to evaluate the scope of your internal investigation, how to document the steps you’ve taken along the way, and how to insulate your organization from a subsequent lawsuit. From fact finding to writing reports, this workshop will cover the do's and don'ts of conducting workplace investigations so you can gain the confidence to be an effective investigator.  
  • 2. Growing  Businesses…Through  People     For  more  information,  contact  NarejoHR  at:   info@narejohr.com,  (021)3530-­‐1060/61     Narejo  Human  Resources   Day  1:  Investigation  Basics   1  Workplace  Investigations:  An  Overview   The  Benefits  of  an  Effective  Investigation   Ten  Steps  to  a  Successful  Investigation   Common  Investigation  Mistakes—and  How  to  Avoid  Them     2  Getting  Started   Discovering  Workplace  Problems   Decide  Whether  to  Investigate   Take  Immediate  Action,  If  Necessary   Choose  the  Investigator   Plan  the  Investigation     3  Gather  Information   Get  Started  Right  Away   Conducting  Interviews   Gathering  Other  Evidence   Follow-­‐Up  Interviews     4  Make  and  Document  Your  Decision   Evaluate  the  Evidence   Decide  Whether  Misconduct  Occurred   Take  Action   Document  Your  Decision/Follow  Up     Day  2:  Investigating  Common  Workplace  Problems   Scenario-­‐based  Practicum   5  Investigating  Discrimination   What  Is  Discrimination?  (Appraisal,  Promotion,  Selection...)   Ten  Steps  to  an  Effective  Discrimination  Investigation       6  Investigating  Harassment   What  Is  Harassment?   Ten  Steps  to  a  Successful  Harassment  Investigation     7  Investigating  Workplace  Theft   How  Employees  Steal   Ten  Steps  to  a  Successful  Theft  Investigation     8  Investigating  Threats  and  Violence   Threats  and  Violence  in  the  Workplace   Ten  Steps  to  a  Successful  Investigation  of  Violence     Investigation   Toolkit       All  participants  receive:     Workplace  Policies   Complaint  Policy     Open-­‐Door  Policy   Anti-­‐harassment  Policy   Antiviolence  Policy     Forms  and  Checklists   Complaint  Reporting  Form   Investigation  Notice  Form   Investigation  Report  Form   Adverse  Action  Notice  Form   Checklist:  Ten  Steps  to  a   Successful  Investigation   Checklist:  Avoiding  Common   Investigation  Mistakes   Document  Checklist   Credibility  Checklist   Discipline  Checklist   Investigation  Report   Checklist     Sample  Investigation   Documents   Complaint  Reporting  Form   Interview  Template   Investigation  Report   Written  Warning   Investigation  File   Facilitator     Rahila Narejo With over 15 years of experience, Rahila is a Behavioural Science graduate from the University of California, Los Angeles, Rahila is a Psychometrician, certified by the British Psychological Society. She is also certified by Palladium Kaplan- Norton as a Balanced Scorecard Certified Professional. Since 2006, she has been writing DAWN Newspaper’s widely read weekly advice column called Workplace Sanity.