Body LanguageBody Language
By- N.G.PalitBy- N.G.Palit
Body LanguageBody Language
Julius Fast was the first author whoJulius Fast was the first author who
published a book onpub...
How does body speak?How does body speak?
Like any spoken languageLike any spoken language
body language hasbody language h...
How body speaks?How body speaks?
In a normal conversation onlyIn a normal conversation only
7% of the message is7% of the ...
What is Body Language?What is Body Language?
Body Language is a formBody Language is a form
of non-verbal communicationof ...
Body LanguageBody Language
””Language shapes theLanguage shapes the
way we think, andway we think, and
determines what we ...
Body LanguageBody Language
Body Language is the firstBody Language is the first
language which we uselanguage which we use...
Body LanguageBody Language
Body acts as a realBody acts as a real
’’truth talker’truth talker’
It speaks much louderIt spe...
What is your body speaking?What is your body speaking?
Why Body Language isWhy Body Language is
important?important?
Non-Verbal CommunicationNon-Verbal Communication
Non-verbal
communication
Ways of
talking
Sounds Posture
Head
movements
Sp...
How does body speak?How does body speak?
In normal conversation,In normal conversation,
less thanless than 15%15% of theof...
Components of Body LanguageComponents of Body Language
GesturesGestures
StanceStance
Facial expressionsFacial expressions
What is a Gesture?What is a Gesture?
AA ’gesture’gesture’’ is using youris using your
arms or hands toarms or hands to
con...
The Ring or ’Ok’ GestureThe Ring or ’Ok’ Gesture
TheThe ’OK’ signal’OK’ signal means:means:
* ”* ”FineFine” or” or ” All c...
O.K.GestureO.K.Gesture
The ’Thumb –Up’ GestureThe ’Thumb –Up’ Gesture
In Britain, Australia andIn Britain, Australia and
New Zealand the thumb-up...
It is an OK signal normally, but,
when it is jerked sharply
upwards it becomes an insult
signal
StopStop
Pointing FingerPointing Finger
This hand gesture is anThis hand gesture is an
indication of a dominantindication of a domi...
That’s EnoughThat’s Enough
Standard Arm Cross GestureStandard Arm Cross Gesture
The Standard Arm CrossThe Standard Arm Cross
Gesture:Gesture:
This is...
Standard Arms CrossStandard Arms Cross
Defensive
Or
negative
attitude
GesturesGestures
All gestures should beAll gestures should be
considered in the contextconsidered in the context
in which ...
Shoulder shrugShoulder shrug
Shows that a personShows that a person
does not know, ordoes not know, or
understand what you...
I am Running Out of TimeI am Running Out of Time
Common Gesture ClustersCommon Gesture Clusters
The following gesturesThe following gestures
indicate openness andindicate ...
Palm positionsPalm positions
Dominant palmDominant palm
positionposition
Submissive palmSubmissive palm
positionposition
What is Stance?What is Stance?
’’StanceStance’ is how we’ is how we
stand in front of ourstand in front of our
audience, w...
Examples of StanceExamples of Stance
The Arm Cross:The Arm Cross:
Standard ’Leg-cross’ PositionStandard ’Leg-cross’ Position
Shows nervous,Shows nervous,
reserved or defensivereserved or d...
The 4 ’Leg-lock’ PositionThe 4 ’Leg-lock’ Position
Sign of ’tough-minded’,Sign of ’tough-minded’,
stubborn personstubborn ...
How to use our StanceHow to use our Stance
effectively?effectively?
PosturePosture
Posture can conveyPosture can convey
self-confidence, status andself-confidence, status and
interest.intere...
PosturePosture
Relax your shouldersRelax your shoulders
Space & Distance - ProximixSpace & Distance - Proximix
Understanding each person’sUnderstanding each person’s
borders is a...
Edwin T Hall’s Zones of SpaceEdwin T Hall’s Zones of Space
Space & DistanceSpace & Distance
Every person has a natural territory thatEvery person has a natural territory that
he / s...
Space & DistanceSpace & Distance
Intimate DistanceIntimate Distance
actual touching toactual touching to
6 – 18 inches6 – ...
Space & DistanSpace & Distancece
Personal DistancePersonal Distance::
18 inches to 4 feet .18 inches to 4 feet .
This incl...
Space & DistanceSpace & Distance
Social DistanceSocial Distance::
4 to 12 feet4 to 12 feet
Conversation DistanceConversati...
Space & DistanceSpace & Distance
Public DistancePublic Distance::
12 to 25 fee12 to 25 feett
TerritoryTerritory
IntimateIntimate
– TouchingTouching
– 6-18”6-18”
PersonalPersonal
– Close -1½ to 2½Close -1½ to 2½
feet...
Body language differs fromBody language differs from
culture to cultureculture to culture
Different CulturesDifferent Cultures
A crowdedA crowded
cultureculture
What is yourWhat is your
private space?private spac...
Don’t stand too closeDon’t stand too close
Remember, everybodyRemember, everybody
gets worried by a closegets worried by a...
When people invade personal spaceWhen people invade personal space
Reaction to an invasionReaction to an invasion
of perso...
How to use space to yourHow to use space to your
advantage?advantage?
Don’t be afraid to takeDon’t be afraid to take
up so...
Let us examine How BodyLet us examine How Body
Communicates from head to toesCommunicates from head to toes
HeadHead
Nodding the headNodding the head
* ”Yes” in most societies* ”Yes” in most societies
* ”No” in some parts of Greec...
Nodding HeadNodding Head
Nod when others areNod when others are
talking.talking.
Nod once in a whileNod once in a while
to...
FaceFace
FaceFace
Your face is watchedYour face is watched
whenever you speak.whenever you speak.
Face communicatesFace communicate...
FaceFace
Face and eyes convey the most expressiveFace and eyes convey the most expressive
types of body language,types of ...
Facial ExpressionFacial Expression
’Content’’Content’
Facial ExpressionFacial Expression
Delighted,Delighted, pleasedpleased
or glador glad
Facial ExpressionFacial Expression
FrustratedFrustrated
Facial ExpressionFacial Expression
SuspeciousSuspecious
Facial ExpressionFacial Expression
FearFear
The feeling ofThe feeling of
being afraid.being afraid.
Emotion showingEmotion...
Facial ExpressionFacial Expression
FrownFrown
To contract brow - showingTo contract brow - showing
unhappiness or anger.un...
Facial ExperienceFacial Experience
Biting the lips:Biting the lips:
It is aIt is a nervous habitnervous habit
A sign ofA s...
Facial ExpressionFacial Expression
SMILES:SMILES:
It shows happinessIt shows happiness
& welcome communication& welcome co...
Smile & LaughSmile & Laugh
Mouth GuardMouth Guard
Suppress theSuppress the
deceitful words.deceitful words.
The mouth guardThe mouth guard
is one of ...
Facial ExpressionFacial Expression
Telling a lieTelling a lie
If a five year old chilIf a five year old childd
tells a lie...
Facial ExpressionFacial Expression
Telling a lie:Telling a lie:
When a teenager tells aWhen a teenager tells a
lie, the ha...
Facial ExpressionFacial Expression
Telling a lie:Telling a lie:
When an adult tellsWhen an adult tells
a lie, -a lie, - ’a...
Telling a lieTelling a lie
Look at the cluster ofLook at the cluster of
gestures to indicategestures to indicate’deceipt’’...
Hands (gesticulation)Hands (gesticulation)
’’Gesticulation’Gesticulation’ means tomeans to
show something by hands.show so...
Use of hands while talkingUse of hands while talking
Use your hands moreUse your hands more
confidentconfidentlyly
Use you...
HandsHands
A fist supporting the headA fist supporting the head
is a sign ofis a sign of
’’Boredom’Boredom’
HandsHands
Repeated gesturesRepeated gestures
such assuch as ’Thumbs twidling’Thumbs twidling’’
indicateindicate ’boredom’...
HandsHands
Hair twirling isHair twirling is
another sign ofanother sign of
’’Boredom’Boredom’
HandsHands
The listener is feelingThe listener is feeling
’’Negative’.Negative’.
Hand under chin withHand under chin with
...
HandsHands
Rubbing the eye can meanRubbing the eye can mean
that you arethat you are ’lying’lying’ or feel’ or feel
that t...
HandsHands
Touching the nose isTouching the nose is
a signal lying.a signal lying.
It may occur once orIt may occur once o...
HandsHands
Rubbing your earRubbing your ear may meanmay mean
that you have enough ofthat you have enough of
someone’s lies...
Pulling collars (Hands)Pulling collars (Hands)
The Collar Pull GestureThe Collar Pull Gesture
When a person is feelingWhen...
HandsHands
Putting pen inPutting pen in youryour
mouthmouth shows that youshows that you
may be under pressuremay be under...
Crossing the armsCrossing the arms
Some times indicatesSome times indicates
”Thinking Hard””Thinking Hard”
””Pain in the neck” gesturePain in the neck” gesture
A person who usesA person who uses
this when lying,this when lying,
u...
Folding ArmsFolding Arms
It is interpreted asIt is interpreted as
’’I am taking a defensiveI am taking a defensive
posture...
HandshakeHandshake
Handshaking is a formHandshaking is a form
of greeting in mostof greeting in most
western cultures.west...
HandshakeHandshake
EqualEqual
HandshakeHandshake
Giving ControlGiving Control
Submissive HandshakeSubmissive Handshake
Taking ControlTaking Control
Domi...
Glove HandshakeGlove Handshake
It is also called aIt is also called a
’’Politician’s Handshake’Politician’s Handshake’
He ...
HandshakesHandshakes
Double HanderDouble Hander
It may produceIt may produce
discomfort indiscomfort in
unfamiliar recipie...
HandshakesHandshakes
Handshakes that invade personalHandshakes that invade personal
space of the recipient.space of the re...
HandshakesHandshakes
Handshakes that produce discomfortHandshakes that produce discomfort
in recipient.in recipient.
GreetingsGreetings
Rubbing HandsRubbing Hands
Positive ExpectationPositive Expectation
The ’Shrug’The ’Shrug’
TheThe ’Shrug’’Shrug’ may be amay be a
conscious effort toconscious effort to
’’deceive’.deceive’.
Powerful & intimidatingPowerful & intimidating
Don’t approach me !Don’t approach me !
Ready to fightReady to fight
TroublesTroubles
Conflict withConflict with
peerspeers
BoredomBoredom
Steepling HandsSteepling Hands
Lowered SteepleLowered Steeple
This position is normallyThis position is normally
used by s...
Steepling HandSteepling Hand
Raised SteepleRaised Steeple
This position is normallyThis position is normally
taken when th...
Clenched HandsClenched Hands
High clenched handsHigh clenched hands
indicate people whoindicate people who
are difficult t...
Gripping HandsGripping Hands
Confidence Frustration
Closed Attitude & Open AttitudeClosed Attitude & Open Attitude
Dominant or aggressiveDominant or aggressive
Dominant or aggressive
Partial Arm-cross BarrierPartial Arm-cross Barrier
GestureGesture
Lacking inLacking in
Self-confidenceSelf-confidence
EvaluationEvaluation
Genuine InterestGenuine Interest
Real interest isReal interest is
shown when theshown when the
hand is on the cheekhand is...
Chin-stroking GestureChin-stroking Gesture
Shows genuine interestShows genuine interest
Thumb DisplaysThumb Displays
Dominant MaleDominant Male
Arms folded with thumbsArms folded with thumbs
pointing upward dis...
””Arm gripping” GestureArm gripping” Gesture
It shows that the userIt shows that the user
isis ”cool””cool” and wants toan...
ReadynessReadyness
Readyness in theReadyness in the
right context isright context is
correct,correct,
but, thebut, the bas...
Use of Eye ContactUse of Eye Contact
Eye signalsEye signals
Eyes can give the mostEyes can give the most
revealing & accurate signalsrevealing & accurate signa...
Eye signalsEye signals
There is an old saying –There is an old saying –
””Look a person in his eyesLook a person in his ey...
EyeEye
To make people feelTo make people feel
good and show yourgood and show your
interest, maintaininterest, maintain
go...
EyeEye
People avoid eye contactPeople avoid eye contact
when an uncomfortablewhen an uncomfortable
question is asked.quest...
Eye ContactEye Contact
Have eye-contactHave eye-contact
but, don’t starebut, don’t stare
While talking toWhile talking to
...
Beady little eyesBeady little eyes
When someone getsWhen someone gets
excited, his pupils canexcited, his pupils can
dilat...
Beady little eyesBeady little eyes
An angry, negativeAn angry, negative
mood causes themood causes the
pupils to contract ...
Gaze BehaviourGaze Behaviour
It is only when you seeIt is only when you see
’’eye-to-eyeeye-to-eye’’ with anotherwith anot...
Business GazeBusiness Gaze
During any businessDuring any business
discussion imagine thatdiscussion imagine that
there is ...
EyeEye
Shocked &Shocked &
Surprised.Surprised.
AnAn ’Aura of power’Aura of power’’
The man leaning backThe man leaning back
in his chair with his feetin his chair with h...
Don’t cross your arms or legsDon’t cross your arms or legs
They make you seemThey make you seem
defensive or guarded.defen...
Don’t slouch, sit up straightDon’t slouch, sit up straight
Don’t slouch, sit upDon’t slouch, sit up
–– straightstraight..
...
Don’t touch your faceDon’t touch your face
It might make youIt might make you
seem nervous andseem nervous and
can be dist...
Keep your head upKeep your head up
Don’t keep your eyesDon’t keep your eyes
on the ground.on the ground.
It might make you...
While walkingWhile walking
Slow down a bit –Slow down a bit –
Walking slower makesWalking slower makes
you seem more calmy...
Keep a good attitudeKeep a good attitude
Keep a positive, openKeep a positive, open
and relaxed attitude.and relaxed attit...
Territorial GestureTerritorial Gesture
Indicates pride ofIndicates pride of
owenership.owenership.
Owenership GestureOwenership Gesture
Reflects easy-goingReflects easy-going,,
relaxed andrelaxed and
carefree attitudecare...
Can you decode their bodyCan you decode their body
language?language?
What are people saying?What are people saying?
Can you decode their bodyCan you decode their body
language?language?
ConclusionConclusion
The knowledge of body langauage helpsThe knowledge of body langauage helps
us to understand & control...
ConclusionConclusion
By using positive body language we canBy using positive body language we can
successfully ace any int...
ConclusionConclusion
We should also closely observe other’sWe should also closely observe other’s
body language when they ...
Any QuestionAny Question
Thank youThank you
By – N.G.PalitBy – N.G.Palit
The EndThe End
Please feel free to send your valuablePlease feel free to send your valuable
feedback to me at :-feedback t...
Body Language  by  N.G.Palit. Body Language is the language which our body speaks. Many times we try to lie or bluff, but ...
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Body Language by N.G.Palit. Body Language is the language which our body speaks. Many times we try to lie or bluff, but our body gives out the truth even without our knowledge. Using correct body language which is in congruence with what we say, makes o

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Body Language is the language which our bodies speak, many times even without our conscious knowledge. But, when we speak, our body language must be in congruence with our oral words. People tend to believe our body language more than what we speak, whenever there is any variance between the two. Body language is a truth teller. We must improve our body language if we want to be a more effective communicator. Observing other's body language also helps us to understand what others want to actually convey. So, closely observing body language can greatly improve our interpersonal skills, and help us to maintain cordial relationship with every body.

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Body Language by N.G.Palit. Body Language is the language which our body speaks. Many times we try to lie or bluff, but our body gives out the truth even without our knowledge. Using correct body language which is in congruence with what we say, makes o

  1. 1. Body LanguageBody Language By- N.G.PalitBy- N.G.Palit
  2. 2. Body LanguageBody Language Julius Fast was the first author whoJulius Fast was the first author who published a book onpublished a book on ’Body Language’’Body Language’ in 1971.in 1971. Scientific study onScientific study on ’how the body’how the body speaksspeaks’ has been lebelled as’ has been lebelled as KINESICSKINESICS
  3. 3. How does body speak?How does body speak? Like any spoken languageLike any spoken language body language hasbody language has words, sentences, andwords, sentences, and punctuation.punctuation. Each gesture is like aEach gesture is like a single word and onesingle word and one word may have severalword may have several different meanings.different meanings.
  4. 4. How body speaks?How body speaks? In a normal conversation onlyIn a normal conversation only 7% of the message is7% of the message is conveyed through words andconveyed through words and about 38% through vocalabout 38% through vocal variety like – tone, pitch,variety like – tone, pitch, modulation, pace of voice etc.modulation, pace of voice etc. The balance 55% is communicated throughThe balance 55% is communicated through body languagebody language, using facial expressions,, using facial expressions, gestures, postures etc.gestures, postures etc.
  5. 5. What is Body Language?What is Body Language? Body Language is a formBody Language is a form of non-verbal communicationof non-verbal communication which consists of bodywhich consists of body posture, gestures and facialposture, gestures and facial expressions, eyeexpressions, eye movements.movements. ** Body language shows howBody language shows how our bodies reveal our thoughts, attitudes andour bodies reveal our thoughts, attitudes and desires.desires.
  6. 6. Body LanguageBody Language ””Language shapes theLanguage shapes the way we think, andway we think, and determines what we candetermines what we can think about—.think about—.”” Body Language comes inBody Language comes in clusters of signals andclusters of signals and postures, depending on thepostures, depending on the internal emotions and mental states.internal emotions and mental states.
  7. 7. Body LanguageBody Language Body Language is the firstBody Language is the first language which we uselanguage which we use from our childhood.from our childhood. Some symbols we use toSome symbols we use to send messages withoutsend messages without speaking a single word.speaking a single word.
  8. 8. Body LanguageBody Language Body acts as a realBody acts as a real ’’truth talker’truth talker’ It speaks much louderIt speaks much louder than the wordsthan the words..
  9. 9. What is your body speaking?What is your body speaking?
  10. 10. Why Body Language isWhy Body Language is important?important?
  11. 11. Non-Verbal CommunicationNon-Verbal Communication Non-verbal communication Ways of talking Sounds Posture Head movements Space Body contact Appearan ce Hands movements Eye movements Facial expression
  12. 12. How does body speak?How does body speak? In normal conversation,In normal conversation, less thanless than 15%15% of theof the meaning is actuallymeaning is actually transmittedtransmitted by wordby words.s. So,So, atleastatleast 85%85% of itof it is conveyed throughis conveyed through bodybody or throughor through ((non-verbal channel)non-verbal channel)
  13. 13. Components of Body LanguageComponents of Body Language GesturesGestures StanceStance Facial expressionsFacial expressions
  14. 14. What is a Gesture?What is a Gesture? AA ’gesture’gesture’’ is using youris using your arms or hands toarms or hands to convey some meaningconvey some meaning to another person.to another person.
  15. 15. The Ring or ’Ok’ GestureThe Ring or ’Ok’ Gesture TheThe ’OK’ signal’OK’ signal means:means: * ”* ”FineFine” or” or ” All correct”” All correct” in most English-speakingin most English-speaking countries.countries. ** ”Zero””Zero” or ”or ”worthlessworthless” in” in some parts of Europe.some parts of Europe. • ””Money”Money” in Japanin Japan • ””An insultAn insult in Greece, Brazil, Italy, Russiain Greece, Brazil, Italy, Russia
  16. 16. O.K.GestureO.K.Gesture
  17. 17. The ’Thumb –Up’ GestureThe ’Thumb –Up’ Gesture In Britain, Australia andIn Britain, Australia and New Zealand the thumb-upNew Zealand the thumb-up gesture has three meanings.gesture has three meanings. 11. ”. ”O.K”, ”Fine”, or ”good job”O.K”, ”Fine”, or ”good job” 2. ”Five”2. ”Five” in Japan.in Japan. 33.. ”One”One” in Germany” in Germany 4. An insulting signal in some4. An insulting signal in some countries like, -Russia, Greece, Australia.countries like, -Russia, Greece, Australia.
  18. 18. It is an OK signal normally, but, when it is jerked sharply upwards it becomes an insult signal
  19. 19. StopStop
  20. 20. Pointing FingerPointing Finger This hand gesture is anThis hand gesture is an indication of a dominantindication of a dominant to –subordinateto –subordinate behaviourbehaviour An ’aggressive signal’,An ’aggressive signal’, not liked by many.not liked by many.
  21. 21. That’s EnoughThat’s Enough
  22. 22. Standard Arm Cross GestureStandard Arm Cross Gesture The Standard Arm CrossThe Standard Arm Cross Gesture:Gesture: This is a universal gestureThis is a universal gesture showing defensive orshowing defensive or negative attitude almostnegative attitude almost everywhere.everywhere.
  23. 23. Standard Arms CrossStandard Arms Cross Defensive Or negative attitude
  24. 24. GesturesGestures All gestures should beAll gestures should be considered in the contextconsidered in the context in which they occur.in which they occur. Where ever possible,Where ever possible, gesture clusters shouldgesture clusters should be considered.be considered. Open GestureOpen Gesture Shows franknesShows franknesss
  25. 25. Shoulder shrugShoulder shrug Shows that a personShows that a person does not know, ordoes not know, or understand what youunderstand what you are talking about.are talking about.
  26. 26. I am Running Out of TimeI am Running Out of Time
  27. 27. Common Gesture ClustersCommon Gesture Clusters The following gesturesThe following gestures indicate openness andindicate openness and sinceriety:sinceriety: Open handsOpen hands Unbottoned coat or collarUnbottoned coat or collar Leaning slightly forward inLeaning slightly forward in the chair.the chair. Uncrossing arms & legsUncrossing arms & legs Moving closerMoving closer
  28. 28. Palm positionsPalm positions Dominant palmDominant palm positionposition Submissive palmSubmissive palm positionposition
  29. 29. What is Stance?What is Stance? ’’StanceStance’ is how we’ is how we stand in front of ourstand in front of our audience, when weaudience, when we speak.speak.
  30. 30. Examples of StanceExamples of Stance The Arm Cross:The Arm Cross:
  31. 31. Standard ’Leg-cross’ PositionStandard ’Leg-cross’ Position Shows nervous,Shows nervous, reserved or defensivereserved or defensive attitude.attitude.
  32. 32. The 4 ’Leg-lock’ PositionThe 4 ’Leg-lock’ Position Sign of ’tough-minded’,Sign of ’tough-minded’, stubborn personstubborn person
  33. 33. How to use our StanceHow to use our Stance effectively?effectively?
  34. 34. PosturePosture Posture can conveyPosture can convey self-confidence, status andself-confidence, status and interest.interest. Confident people have aConfident people have a relaxed posture, yet standrelaxed posture, yet stand erect and walk witherect and walk with assurance.assurance. Walking with stooped shoulders projectsWalking with stooped shoulders projects lack of confidence.lack of confidence.
  35. 35. PosturePosture Relax your shouldersRelax your shoulders
  36. 36. Space & Distance - ProximixSpace & Distance - Proximix Understanding each person’sUnderstanding each person’s borders is an important partborders is an important part of communication.of communication.
  37. 37. Edwin T Hall’s Zones of SpaceEdwin T Hall’s Zones of Space
  38. 38. Space & DistanceSpace & Distance Every person has a natural territory thatEvery person has a natural territory that he / she carries around with him / her.he / she carries around with him / her. So, one should be careful about howSo, one should be careful about how one enters the space of another.one enters the space of another. Territory also includes the arrangementTerritory also includes the arrangement of our office or homeof our office or home
  39. 39. Space & DistanceSpace & Distance Intimate DistanceIntimate Distance actual touching toactual touching to 6 – 18 inches6 – 18 inches
  40. 40. Space & DistanSpace & Distancece Personal DistancePersonal Distance:: 18 inches to 4 feet .18 inches to 4 feet . This includes theThis includes the ””hidden dimension”hidden dimension” of yourof your ”personal”personal bubble”.bubble”.
  41. 41. Space & DistanceSpace & Distance Social DistanceSocial Distance:: 4 to 12 feet4 to 12 feet Conversation DistanceConversation Distance
  42. 42. Space & DistanceSpace & Distance Public DistancePublic Distance:: 12 to 25 fee12 to 25 feett
  43. 43. TerritoryTerritory IntimateIntimate – TouchingTouching – 6-18”6-18” PersonalPersonal – Close -1½ to 2½Close -1½ to 2½ feetfeet – Far - 2½ to 4 ½Far - 2½ to 4 ½ feetfeet SocialSocial – Close 4-7 feetClose 4-7 feet – Far - 7-12 feetFar - 7-12 feet PublicPublic – Close - 12-25 feetClose - 12-25 feet – Far - 25 feet orFar - 25 feet or greatergreater
  44. 44. Body language differs fromBody language differs from culture to cultureculture to culture
  45. 45. Different CulturesDifferent Cultures A crowdedA crowded cultureculture What is yourWhat is your private space?private space?
  46. 46. Don’t stand too closeDon’t stand too close Remember, everybodyRemember, everybody gets worried by a closegets worried by a close talker.talker. Let people have theirLet people have their personal space, don’tpersonal space, don’t invade it.invade it.
  47. 47. When people invade personal spaceWhen people invade personal space Reaction to an invasionReaction to an invasion of personal space:of personal space: Feel troubledFeel troubled Get defensiveGet defensive Become aggressivBecome aggressivee RetaliateRetaliate
  48. 48. How to use space to yourHow to use space to your advantage?advantage? Don’t be afraid to takeDon’t be afraid to take up some space.up some space. Taking up space forTaking up space for example, sitting orexample, sitting or standing with your legsstanding with your legs apart a bit,apart a bit, signalssignals self-confidenceself-confidence
  49. 49. Let us examine How BodyLet us examine How Body Communicates from head to toesCommunicates from head to toes
  50. 50. HeadHead Nodding the headNodding the head * ”Yes” in most societies* ”Yes” in most societies * ”No” in some parts of Greece, Bulgaria,* ”No” in some parts of Greece, Bulgaria, Turkey & Yugoslavia.Turkey & Yugoslavia. Tossing the head backTossing the head backwardward * ”* ”Yes”in Thailand, India, Laos,Yes”in Thailand, India, Laos, PhilippinsPhilippins Rocking the head slowly, back & forth:Rocking the head slowly, back & forth: * ”Yes, I am listening”* ”Yes, I am listening”
  51. 51. Nodding HeadNodding Head Nod when others areNod when others are talking.talking. Nod once in a whileNod once in a while to signal that you areto signal that you are listening.listening.
  52. 52. FaceFace
  53. 53. FaceFace Your face is watchedYour face is watched whenever you speak.whenever you speak. Face communicatesFace communicates your attitude, feelingsyour attitude, feelings and emotions, moreand emotions, more than any other part ofthan any other part of your body.your body.
  54. 54. FaceFace Face and eyes convey the most expressiveFace and eyes convey the most expressive types of body language,types of body language, including happiness,including happiness, surprise, fear, anger,surprise, fear, anger, interest and determinalioninterest and determinalion It is truely said thatIt is truely said that ”face”face is the index of mind”.is the index of mind”. This picture shows -This picture shows - ”Disgust””Disgust”
  55. 55. Facial ExpressionFacial Expression ’Content’’Content’
  56. 56. Facial ExpressionFacial Expression Delighted,Delighted, pleasedpleased or glador glad
  57. 57. Facial ExpressionFacial Expression FrustratedFrustrated
  58. 58. Facial ExpressionFacial Expression SuspeciousSuspecious
  59. 59. Facial ExpressionFacial Expression FearFear The feeling ofThe feeling of being afraid.being afraid. Emotion showingEmotion showing impending danger,impending danger, threat or evilthreat or evil
  60. 60. Facial ExpressionFacial Expression FrownFrown To contract brow - showingTo contract brow - showing unhappiness or anger.unhappiness or anger.
  61. 61. Facial ExperienceFacial Experience Biting the lips:Biting the lips: It is aIt is a nervous habitnervous habit A sign ofA sign of ’’inexperienced liar’inexperienced liar’
  62. 62. Facial ExpressionFacial Expression SMILES:SMILES: It shows happinessIt shows happiness & welcome communication& welcome communication
  63. 63. Smile & LaughSmile & Laugh
  64. 64. Mouth GuardMouth Guard Suppress theSuppress the deceitful words.deceitful words. The mouth guardThe mouth guard is one of the fewis one of the few adult gesturesadult gestures copied fromcopied from children.children.
  65. 65. Facial ExpressionFacial Expression Telling a lieTelling a lie If a five year old chilIf a five year old childd tells a lie to the parents,tells a lie to the parents, the mouth will bethe mouth will be deliberately covereddeliberately covered with one or both hands,with one or both hands, immediately afterwards.immediately afterwards.
  66. 66. Facial ExpressionFacial Expression Telling a lie:Telling a lie: When a teenager tells aWhen a teenager tells a lie, the hand is brought tolie, the hand is brought to the mouth, but instead ofthe mouth, but instead of hand slapping gesturehand slapping gesture over the mouth, theover the mouth, the fingures rub lightly around the mouth.fingures rub lightly around the mouth.
  67. 67. Facial ExpressionFacial Expression Telling a lie:Telling a lie: When an adult tellsWhen an adult tells a lie, -a lie, - ’a nose touch’’a nose touch’ gesture results.gesture results.
  68. 68. Telling a lieTelling a lie Look at the cluster ofLook at the cluster of gestures to indicategestures to indicate’deceipt’’deceipt’.. Such as finger guardingSuch as finger guarding (covering) the mouth.(covering) the mouth. Another formAnother form ofof ’mouthguard’’mouthguard’
  69. 69. Hands (gesticulation)Hands (gesticulation) ’’Gesticulation’Gesticulation’ means tomeans to show something by hands.show something by hands. Hand movement gives aHand movement gives a lot of information.lot of information. But, gesticulation shouldBut, gesticulation should be coherent with thebe coherent with the words.words.
  70. 70. Use of hands while talkingUse of hands while talking Use your hands moreUse your hands more confidentconfidentlyly Use your hands toUse your hands to describe something or todescribe something or to add weight to a point youadd weight to a point you are trying to make.are trying to make.
  71. 71. HandsHands A fist supporting the headA fist supporting the head is a sign ofis a sign of ’’Boredom’Boredom’
  72. 72. HandsHands Repeated gesturesRepeated gestures such assuch as ’Thumbs twidling’Thumbs twidling’’ indicateindicate ’boredom’.’boredom’.
  73. 73. HandsHands Hair twirling isHair twirling is another sign ofanother sign of ’’Boredom’Boredom’
  74. 74. HandsHands The listener is feelingThe listener is feeling ’’Negative’.Negative’. Hand under chin withHand under chin with index finger pointingindex finger pointing upwards & thumbupwards & thumb supporting the chin.supporting the chin.
  75. 75. HandsHands Rubbing the eye can meanRubbing the eye can mean that you arethat you are ’lying’lying’ or feel’ or feel that the other person isthat the other person is lyinglying..
  76. 76. HandsHands Touching the nose isTouching the nose is a signal lying.a signal lying. It may occur once orIt may occur once or several times duringseveral times during a conversation.a conversation.
  77. 77. HandsHands Rubbing your earRubbing your ear may meanmay mean that you have enough ofthat you have enough of someone’s lies.someone’s lies. ScratchingScratching neckneck meansmeans that you arethat you are not sure that younot sure that you agree.agree.
  78. 78. Pulling collars (Hands)Pulling collars (Hands) The Collar Pull GestureThe Collar Pull Gesture When a person is feelingWhen a person is feeling angry or frustrated, he needsangry or frustrated, he needs to pull the collar to allow coolto pull the collar to allow cool air to circulate around it.air to circulate around it. When you see some oneWhen you see some one doing this you can ask himdoing this you can ask him to clarify his point.to clarify his point.
  79. 79. HandsHands Putting pen inPutting pen in youryour mouthmouth shows that youshows that you may be under pressuremay be under pressure..
  80. 80. Crossing the armsCrossing the arms
  81. 81. Some times indicatesSome times indicates ”Thinking Hard””Thinking Hard”
  82. 82. ””Pain in the neck” gesturePain in the neck” gesture A person who usesA person who uses this when lying,this when lying, usually avoids yourusually avoids your gaze and looks down.gaze and looks down. This gesture is alsoThis gesture is also used as a signal ofused as a signal of frustration or anger.frustration or anger.
  83. 83. Folding ArmsFolding Arms It is interpreted asIt is interpreted as ’’I am taking a defensiveI am taking a defensive posture’,posture’, oror ’’I disagree with what II disagree with what I am hearing’.am hearing’.
  84. 84. HandshakeHandshake Handshaking is a formHandshaking is a form of greeting in mostof greeting in most western cultures.western cultures. A firm handshakeA firm handshake will give the impressionwill give the impression of assertiveness orof assertiveness or honesty.honesty.
  85. 85. HandshakeHandshake EqualEqual
  86. 86. HandshakeHandshake Giving ControlGiving Control Submissive HandshakeSubmissive Handshake Taking ControlTaking Control Dominant HandshakeDominant Handshake
  87. 87. Glove HandshakeGlove Handshake It is also called aIt is also called a ’’Politician’s Handshake’Politician’s Handshake’ He wants to give theHe wants to give the impression that he isimpression that he is trustworthy & honest.trustworthy & honest. But, the receiver feelsBut, the receiver feels suspicious.suspicious.
  88. 88. HandshakesHandshakes Double HanderDouble Hander It may produceIt may produce discomfort indiscomfort in unfamiliar recipientunfamiliar recipient
  89. 89. HandshakesHandshakes Handshakes that invade personalHandshakes that invade personal space of the recipient.space of the recipient.
  90. 90. HandshakesHandshakes Handshakes that produce discomfortHandshakes that produce discomfort in recipient.in recipient.
  91. 91. GreetingsGreetings
  92. 92. Rubbing HandsRubbing Hands Positive ExpectationPositive Expectation
  93. 93. The ’Shrug’The ’Shrug’ TheThe ’Shrug’’Shrug’ may be amay be a conscious effort toconscious effort to ’’deceive’.deceive’.
  94. 94. Powerful & intimidatingPowerful & intimidating
  95. 95. Don’t approach me !Don’t approach me !
  96. 96. Ready to fightReady to fight
  97. 97. TroublesTroubles Conflict withConflict with peerspeers
  98. 98. BoredomBoredom
  99. 99. Steepling HandsSteepling Hands Lowered SteepleLowered Steeple This position is normallyThis position is normally used by steepler whileused by steepler while listening rather thanlistening rather than speaking.speaking.
  100. 100. Steepling HandSteepling Hand Raised SteepleRaised Steeple This position is normallyThis position is normally taken when the person istaken when the person is giving his opinions orgiving his opinions or ideas and is doing theideas and is doing the talking.talking. Managers often use thisManagers often use this gesture whilegesture while instructing their subordinatesinstructing their subordinates..
  101. 101. Clenched HandsClenched Hands High clenched handsHigh clenched hands indicate people whoindicate people who are difficult to decipherare difficult to decipher..
  102. 102. Gripping HandsGripping Hands Confidence Frustration
  103. 103. Closed Attitude & Open AttitudeClosed Attitude & Open Attitude
  104. 104. Dominant or aggressiveDominant or aggressive Dominant or aggressive
  105. 105. Partial Arm-cross BarrierPartial Arm-cross Barrier GestureGesture Lacking inLacking in Self-confidenceSelf-confidence
  106. 106. EvaluationEvaluation
  107. 107. Genuine InterestGenuine Interest Real interest isReal interest is shown when theshown when the hand is on the cheekhand is on the cheek but, not used as abut, not used as a head support.head support.
  108. 108. Chin-stroking GestureChin-stroking Gesture Shows genuine interestShows genuine interest
  109. 109. Thumb DisplaysThumb Displays Dominant MaleDominant Male Arms folded with thumbsArms folded with thumbs pointing upward displayspointing upward displays superior attitude.superior attitude. Dominant FemaleDominant Female Dominant or aggressiveDominant or aggressive women also use thiswomen also use this gesture.gesture.
  110. 110. ””Arm gripping” GestureArm gripping” Gesture It shows that the userIt shows that the user isis ”cool””cool” and wants toand wants to make his superioritymake his superiority felt.felt.
  111. 111. ReadynessReadyness Readyness in theReadyness in the right context isright context is correct,correct, but, thebut, the basicbasic meaningmeaning isis ’aggression’.’aggression’.
  112. 112. Use of Eye ContactUse of Eye Contact
  113. 113. Eye signalsEye signals Eyes can give the mostEyes can give the most revealing & accurate signalsrevealing & accurate signals because they are the focalbecause they are the focal points of the body.points of the body. The pupils will dilate orThe pupils will dilate or contract as the person’s attitude & moodcontract as the person’s attitude & mood changes from positive to negative & vicechanges from positive to negative & vice versa.versa.
  114. 114. Eye signalsEye signals There is an old saying –There is an old saying – ””Look a person in his eyesLook a person in his eyes when you talk to him”.when you talk to him”. Because, pupils tell youBecause, pupils tell you their real feelings.their real feelings.
  115. 115. EyeEye To make people feelTo make people feel good and show yourgood and show your interest, maintaininterest, maintain good eye contact.good eye contact. Look at the person’sLook at the person’s whole face above the tipwhole face above the tip of their nose.of their nose.
  116. 116. EyeEye People avoid eye contactPeople avoid eye contact when an uncomfortablewhen an uncomfortable question is asked.question is asked. Raising one eye browRaising one eye brow shows disbelief and twoshows disbelief and two shows surpriseshows surprise
  117. 117. Eye ContactEye Contact Have eye-contactHave eye-contact but, don’t starebut, don’t stare While talking toWhile talking to people, give thempeople, give them all some eye-contactall some eye-contact to create a betterto create a better connection and see ifconnection and see if they are listeningthey are listening
  118. 118. Beady little eyesBeady little eyes When someone getsWhen someone gets excited, his pupils canexcited, his pupils can dilate upto four timesdilate upto four times their normal size.their normal size. Pupil watching was used by thePupil watching was used by the ancient Chinese gem traders, whoancient Chinese gem traders, who watched for the pupil dilation of theirwatched for the pupil dilation of their buyers when negotiating prices.buyers when negotiating prices.
  119. 119. Beady little eyesBeady little eyes An angry, negativeAn angry, negative mood causes themood causes the pupils to contract topupils to contract to ’’beady little eyes’beady little eyes’ or ’snake eyesor ’snake eyes’’
  120. 120. Gaze BehaviourGaze Behaviour It is only when you seeIt is only when you see ’’eye-to-eyeeye-to-eye’’ with anotherwith another person that an effectiveperson that an effective communication can becommunication can be established.established.
  121. 121. Business GazeBusiness Gaze During any businessDuring any business discussion imagine thatdiscussion imagine that there is a triangle on thethere is a triangle on the other person’s forehead.other person’s forehead. If you keep your gazeIf you keep your gaze directed at that area, youdirected at that area, you can create serious atmosphere andcan create serious atmosphere and the other person senses that youthe other person senses that you mean business.mean business.
  122. 122. EyeEye Shocked &Shocked & Surprised.Surprised.
  123. 123. AnAn ’Aura of power’Aura of power’’ The man leaning backThe man leaning back in his chair with his feetin his chair with his feet on the desk is showingon the desk is showing that he owns the territorythat he owns the territory around him.around him.
  124. 124. Don’t cross your arms or legsDon’t cross your arms or legs They make you seemThey make you seem defensive or guarded.defensive or guarded. Keep your arms andKeep your arms and legs open.legs open.
  125. 125. Don’t slouch, sit up straightDon’t slouch, sit up straight Don’t slouch, sit upDon’t slouch, sit up –– straightstraight.. But in a relaxed way,But in a relaxed way, way, not in too tenseway, not in too tense mannermanner
  126. 126. Don’t touch your faceDon’t touch your face It might make youIt might make you seem nervous andseem nervous and can be distractingcan be distracting to listeners, duringto listeners, during conversation.conversation.
  127. 127. Keep your head upKeep your head up Don’t keep your eyesDon’t keep your eyes on the ground.on the ground. It might make youIt might make you seem insecure andseem insecure and a bit lost.a bit lost.
  128. 128. While walkingWhile walking Slow down a bit –Slow down a bit – Walking slower makesWalking slower makes you seem more calmyou seem more calm and confident.and confident.
  129. 129. Keep a good attitudeKeep a good attitude Keep a positive, openKeep a positive, open and relaxed attitude.and relaxed attitude. How you feel, comesHow you feel, comes out clearly through yourout clearly through your body language.body language.
  130. 130. Territorial GestureTerritorial Gesture Indicates pride ofIndicates pride of owenership.owenership.
  131. 131. Owenership GestureOwenership Gesture Reflects easy-goingReflects easy-going,, relaxed andrelaxed and carefree attitudecarefree attitude
  132. 132. Can you decode their bodyCan you decode their body language?language?
  133. 133. What are people saying?What are people saying?
  134. 134. Can you decode their bodyCan you decode their body language?language?
  135. 135. ConclusionConclusion The knowledge of body langauage helpsThe knowledge of body langauage helps us to understand & control our own bodyus to understand & control our own body language better & helps us improve ourlanguage better & helps us improve our communication skills.communication skills. Words are used primarily to conveyWords are used primarily to convey information, while body langauge is usedinformation, while body langauge is used for negotiating interpersonal attitudes &for negotiating interpersonal attitudes & as a sustitute for verbal messageas a sustitute for verbal message..
  136. 136. ConclusionConclusion By using positive body language we canBy using positive body language we can successfully ace any interview, winsuccessfully ace any interview, win friends in the society, improvefriends in the society, improve interpersonal relationships and maintaininterpersonal relationships and maintain cordial relationship in family.cordial relationship in family.
  137. 137. ConclusionConclusion We should also closely observe other’sWe should also closely observe other’s body language when they are speaking,body language when they are speaking, to correctly interpret their messages.to correctly interpret their messages.
  138. 138. Any QuestionAny Question
  139. 139. Thank youThank you By – N.G.PalitBy – N.G.Palit
  140. 140. The EndThe End Please feel free to send your valuablePlease feel free to send your valuable feedback to me at :-feedback to me at :- nandapalit@yahoo.co.innandapalit@yahoo.co.in

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