Helpful Team Behaviour – Keeping the peace – Being a friend – Being enthusiastic – Giving opinions – Generating ideas – Initiating – Solving problems logically – Relieving tension with humour – Seeking approval – Encouraging others
Key factors to successful performance of a team – S.C.O.R.E Strategy Clear Roles and Responsibility Open Communication Rapid Response Effective Leadership
Key factors to successful performance of a team – S.C.O.R.E – Strategy: – Shared purpose – Clearly articulated values and ground rules – Understanding of risks and opportunities facing the team – Clear categorization of the overall responsibilities of the team – Clear Roles and Responsibilities: – Clear definition of roles and responsibilities – Responsibility shared by all members – Specific objectives to measure individual results
Key factors to successful performance of a team – S.C.O.R.E– Open communication:– Respect for individual differences– Open communication environment among team members– Rapid response:– Rapid response to the team’s problems– Effective management to change in the internal and external environment– Effective Leadership:– Team leader who is able to help members achieve the objective and build the team– Team leader who can draw out and free up the skills of all team members, develop individuals
Who is a Team Leader− Contact point for communication between team and management− Full-fledged team member− Assists the team by immediately implementing changes that are within the bounds of the team
SWOT – As A Leader − Strengths − Weakness − Opportunity − Threat
Personal Characteristics of Team Leader− Appearance − Intelligence− Self – confidence − Warmth− Communication − Sensitizing the Skills feedback− Alertness − Naturalness− Maturity − Ability to work with− Sense of Humour others
BUILDING THE TEAM Building the team is like recruitment. One needs to select the right people and motivate them.He understands the pressures and the soft points of people, and uses this knowledge to make them part of his team. Each one of his team members is treated as special, as being different.
SUPPORT THE TEAM MEMBERS Bhuvan backs his team members to the hilt, even when they make mistakes. It is indeed important in any team that the captain backsthe right person, at the right time, for the right job.
Leading A Team− Multiple Styles Find your own style− Lead – don’t be the whole team You can’t do everything yourself− Lead – don’t follow Don’t let the team members drive the team− Lead – don’t drive Don’t be a dictator
Characteristics of Good Team Leader− Build Trust− Train members for empowerment− Provide full information to team− Knows all team members− Develop team spirit− Encourage members to excel− Create an enthusiastic environment− Shares success with members
A fully functioning team can… − Work together successfully − Solve problems and reach decisions in a way that incorporates individual input − Reach decisions through consensus − Can adapt to change − Achieve or exceed desired results