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Pre-Conference Session: Advanced Employment Strategies (Rio)

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Ending homelessness through employment and housing requires a focused effort aimed at building linkages with the mainstream workforce system, using innovative, proven strategies and advocating for the …

Ending homelessness through employment and housing requires a focused effort aimed at building linkages with the mainstream workforce system, using innovative, proven strategies and advocating for the necessary resources and supports. Homeless jobseekers with barriers to employment are disadvantaged in the best of times. In the current economy, agencies need better tools and skilled practice. In this pre-conference session, we will help participants make use of new the Community Employment Pathway guidebook provided by the Department of Housing and Urban Development (HUD) to create training and job opportunities, explore how hopeFound has combined a Housing First, work first program using motivational interviewing as a cornerstone practice. Speakers also addressed the need for local and national advocacy for financial resources, employment encouraging policies, and access to mainstream services.

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  • Increase meaningful and sustainable employment for people experiencing or most at risk of homelessness Collaborate with economic recovery & jobs programs Review federal programs policies, procedures & regulations Disseminate best practices Improve coordination & integration of employment programs Increase opportunities for work and support recovery for Veterans THESE ARE NOT PARTICULARLY NEW VISIONS. WE NEED NEW STRATEGIES AND RESOURCES TO ACHIEVE THESE. WHAT DO PEOPLE THINK US DOL NEEDS TO DO? WHAT DOES HUD NEED TO DO? WHAT DO WE NEED TO DO?
  • This slide shows that chronically homeless individuals when given the opportunity and support can enter employment at rates comparable to other populations. A lthough these are not directly comparable because of the differences in interventions, numbers, timeframes, duration, population, etc., they do give you some idea of how our initiative's efforts stack up in contrast to these other programs. It would be inaccurate to publicly say or lay claim that we are doing better or worse in this array of programs, because these were not all research studies using a similar rigorous protocols. Nonetheless, it seems reasonable to say that these different programs claim these results for these special needs populations entering employment. To the best of my knowledge, we do not have any comparative research or evaluation on rates of entry to employment for chronically homeless individuals ODEP reported results in the 2004 US DOL report at http://dol.gov/_sec/media/reports/annual2004/SG1.htm “ The number of people served nearly tripled (from 2391 to 6397) and the entered employment rate at pilot sites rose to 19.2%. Baselines were established for the retention rate and for effective practices identified. ” ACCESS - Access to Community Care and Effective Services and Supports – SAMHSA research project looking at effects of integrated services for homeless people with serious mental illnesses. Cook, J.A., Pickett-Schenk, S.A., Grey D., Banghart, B.S., Rosenheck, R. and Randolph, F. (2001). Vocational Outcomes Among Formerly Homeless Persons With Severe Mental Illness in the ACCESS Program. Psychiatric Services 52:1075-1080, August. The researchers do not provide an entered employment rate. They report on that 22% percent of participants who reported work within the past 30 days at the 12 month benchmark. Conceivably, other may have worked but were not employed within this time frame. JTHDP - Trutko, J. (1998). Final Report: Job Training for the Homeless Demonstration Program. Washington, D.C.: U.S. Department of Labor. ECH - Rio Report as of 6/30/05 EIDP - Cook, J. Employment Intervention Demonstration Project; Sponsored by SAMHSA; 8 sites using several different intervention strategies. Bond, G., Becker, D.R., Drake, R.E., Rapp, C.A., Meisler, N. Lehaman, A.F., Bell, M.D. and Blyer, C.R. (201). Implementing Supported Employmentas an Evidence-Based Practice. Psychiatric Services, 52:3. HVRP – Homeless Veterans Reintegration Program, As reported in the US DOL annual report, 2004. Another retrospective evaluation of employment services in an Illinois ACT team after ten years of program operation, found 184 clients participated in the ACT program 34 percent remained for one to four years 33 percent remained for longer than four years 64% of the clients who stayed in the program a year or longer attained employment 33% WAS THE AVERAGED EMPLOYMENT RATE FOR THIS COHORT OF 184
  • Trutko, J, Kaiser, J. and Eyster, L.(2004). An Assessment of the Community Audit Demonstration Program. Final Report to the U.S. Department of Labor’s Employment and Training Administration. The guidebook on employment pathways for the homeless is intended for Continuum of Care (CoC) lead agencies, CoC working groups, homeless assistances providers, state and local Workforce Investment Boards (WIBs), and One-Stop Career Center operators and partners. The purpose of this guidebook is to provide practical advice to communities seeking to create more effective means of helping people who are homeless obtain and maintain employment. It aims to help communities link the various service systems required for improved employment outcomes. http://www.hudhre.info/documents/CEPGuidebook.pdf
  • Establish Oversight Leadership Possesses the authority to launch project Sets Pathways Project goals Develops strategic activities Engages local leaders Secures project funding & resources Contracts with expert consultant Manages the project thru regular communications Involve Decision Makers Public acknowledgement – jobs are important to end homelessness Local decisionmakers in government, key nonprofits & foundations Representing workforce, economic development, social services, TANF, mental health, & substance abuse Prepare them to identify funding Keep people informed – no surprises
  • Incentivize desired results.
  • Individuals - What it Means : Innovation to identify career paths in competitive employment to meet the workforce needs of employers by aligning and facilitating access to services; using proven practices; and interagency collaboration for homeless families and singles. Organizations - What it Means : Creative investments to sustain, improve and grow services that increase employment of homeless people. Communities - What it Means : CEP can have direct programmatic impact as well as provide a means to advance learning and “best practices” across the workforce and homeless assistance systems
  • Chicago PM Career Ladder
  • Note the initiative also propelled the oversight group to make employment related suggestions to the State ICH regarding the preparation of their Plan to end homelessness
  • Transcript

    • 1. Creating Community Employment Pathways A Strategy to Improve Employment Outcomes for Homeless Job Seekers in the Mainstream Workforce Development System A New HUD Guidebook:
    • 2.   “ To raise new questions, new possibilities, to regard old problems from a new angle requires creative imagination and marks real advances in science.” -Albert Einstein
    • 3. Challenges to Making Work a Priority
      • People Have Complex Problems
      • Practitioner Beliefs & Skills
      • Linear Service Approaches
      • Structure of Entitlements
      • Funders Uncertainty About Whether or Not There Is a Compelling Argument
    • 4. 2010 Federal Strategic Plan – key objectives
      • #5 Increase meaningful and sustainable employment for people experiencing or most at risk of homelessness
      • #6 Improve access to mainstream programs and services to reduce people’s financial vulnerability to homelessness
    • 5. Adequacy of 10 year plans Put DOES terminals and staff in Resource Centers, shelters. Need to assess for employment and track employment in system. Could also do over time after program exit; requires follow-up survey Prevention, interim housing, permanent supportive housing Partners: Dept of Employment Services (DOES), employment assistance providers % of families & individuals who increase income from employment between program entry and exit 3. Increase income from employment Comments Relevant Components/ Partners Measure Goal
    • 6. Will your plan increase homeless employment?
      • “ Collaboration and cooperation between mainstream agencies for services. Similar to housing production, it will be important that many District agencies work collaboratively. For example, Department of Employment Services efforts will be vital to helping people who are homeless to find jobs and increase their income.”
    • 7. What Homeless Job Seekers Want?
      • To Be Met By Us Where They Are At (Welcomed)
      • Assistance to prepare for and secure satisfying work
      • Access to jobs that offer growth, a living wage and that are available in their community
      • Timely, respectful work support services at the right intensity (counseling, transportation, etc.)
    • 8. How Are We Doing? Entered Employment Population Program 22% Homeless Mentally Ill Access to Community Care & Effective Services and Supports (ACCESS) 61% Homeless Veterans Homeless Veterans Reintegration Program (HVRP) 58% Mentally Ill, Not Homeless Supported Employment 55% Serious Mental Illness 3% Homeless Employment Intervention Demo Project (EIDP) 47% Chronic Homeless Ending Chronic Homelessness (ECH) 36% Broad Spectrum of Homeless Job Training for the Homeless Demo Program (JTHDP)
    • 9. How Well Has Our Community Done?
      • Are your plans substantive and offer a detailed strategy
      • Do programs target or engage homeless job seekers
      • What is the % of homeless people entering and maintaining employment
      • How much is spent for employment assistance to those who are homeless
      Inclusive focus Plans + Engagement + Outcomes + Money
    • 10. Community Employment Pathway
      • A means by which key stakeholders in local workforce development and homeless assistance agencies can better understand business and labor force trends and, on that basis, develop informed strategies to respond to worker and business needs.
      • A strategic planning and ‘strategic research’ approach to taking a close look at the needs of their community
    • 11. Community Employment Pathway
      • Modeled after the US DOL Community Audit Initiative
      • A Guidebook produced by ICF and AHP for U.S. HUD
      • Projects initiated in Washington State, the District of Columbia, Chicago and Detroit
    • 12. Access, Training & Support Improve Outcomes
    • 13. What might happen as a result of CEP?
      • Collaboration between workforce and homeless agencies
      • A detailed blueprint of specific strategies and services to increase the employability of individuals experiencing homelessness
      • Reach consensus employment service financing options
      • Improve access to workforce services and improve employment supports
      • Increase the labor market participation of people experiencing homelessness
      • Increased understanding of the needs of homeless job seekers as well as employers
    • 14. Preparing for Change
      • Setting The Climate for Change
      • Structures Supporting and Inhibiting Change
      • Making Decisions to Support Pathways
      • Influencing the Planning Process
      A New HUD Guidebook to Make Work A Priority
    • 15. Researching
      • Opportunities in the Labor Market
      • Mapping Services and Supports
      • Determining Job Seeker Interests, Experiences and Needs
      • Funding
      • Community Models
      A New HUD Guidebook to Make Work A Priority
    • 16. Establish Task Groups
      • Demand Siders – Labor market & employers
      • Supply Siders – Job seekers & training programs
      • Support Siders – Supportive services, treatment, & housing
      • Program Design – Best practices & implementation issues
    • 17. Developing the CEP Plan
      • Drafting the Formal Report
      • Low-hanging Fruit and Long Term Options
      • Mobilizing Support for the Plan
      • Secure Funding and Resources
      • Government Partnerships
      A New HUD Guidebook to Make Work A Priority
    • 18. Implementing Career Paths
      • Moving Forward with Employers
      • Developing Staff Capacities
      • Barriers to Effective Implementation
      • Addressing Barriers
      A New HUD Guidebook to Make Work A Priority
    • 19. Monitoring Progress & Evaluation
      • Career Path Progress in Targeted Occupations
      • Percent of Workers Advancing
      • Satisfaction of Workers and Employers
      A New HUD Guidebook to Make Work A Priority
    • 20. Impacts of CEP Individuals Organizations & Services Communities
    • 21. Property Management Partnerships
      • Targets the Affordable Housing Industry
      • Chicago and Bridgeport
      • Community College Based Curriculum
      • Recognized Certification
      • Educational Coaching & Support
    • 22. Property Management in Affordable Housing Certified Property Manager Assistant Property Manager Leasing Specialist Property Management Clerk I & II
    • 23. Seattle & King County, WA
      • Launched Pathways Employment Initiative
      • Engaged 60+ stakeholders to own Pathways
      • Identified 11 early victory action opportunities
      • Identified additional long-term strategy opportunities
      • Researched employer needs in key industries
    • 24. Research Says…
      • Cook - Programs that work with homeless mentally ill persons may better serve their clients by placing as great an emphasis on providing employment services as on providing housing and clinical treatment.
      • Drake - Integration of approaches, disciplines, and interventions at the level of service delivery produces better outcomes.
      • Trutko – DOL grants substantially helped build and intensify partnerships among those involved – and grantees indicated that these collaborations likely would be sustained in the future.
    • 25. CEP Resources
      • http://www.hudhre.info/documents/CEPGuidebook.pdf
      • http://www.doleta.gov/usworkforce/communityaudits/docs/finalreport/finalreport.pdf
      • http://www.seattle.gov/housing/homeless/employmentreport.pdf