Table of Contents                                                                                                         ...
2   Table of Contents          • General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Introduction                                                                                                     3Welcome ...
4   Crisis/Emergency Information    Dial 9-1-1 for all emergencies (police, fire, ambulance)    Crisis Lines    Anishnawbe...
Quick Reference                                                                                5Toronto Employment and Soc...
6   Aboriginal Services and Housing    Council Fire Native Cultural Centre                  Aboriginal Housing    416-360-...
Addiction Services                                                                                                        ...
8   Addiction Services    Withdrawal Management                                  St. Michael’s Hospital                   ...
Bed Bugs and Pest Control                                                                                            9What...
10   Clothing     Clothing banks often rely on donations and have             Sanctuary     limited storage space. If poss...
Dental                                                                                                            11The fo...
12   Dental     Toronto Public Health     Dental Clinics     The provincial program, Children in Need of              Toro...
TORONTO DROP-IN NETWORK                                                     MEMBER SERVICE INFO BROCHURE FALL 2009/WINTER ...
TDIN EASTYonge Street to Bellamy RoadSheppard Avenue East to Lake Shore Boulevard East                                    ...
Serves                              Career       Housing          Health       Income                                     ...
TDIN EASTYonge Street to Bellamy RoadSheppard Avenue East to Lake ShoreBoulevard East      Agincourt Community Services   ...
TDIN WESTKipling Road to Yonge StreetWilson Avenue to Lake Shore Boulevard West                                           ...
Serves            Hours of          Career     Housing       Health      Income                                           ...
TDIN WESTKipling Road to Yonge StreetWilson Avenue to Lake ShoreBoulevard West     Christie-Ossington Neighborhood10   Cen...
TDIN NORTHWeston Road to Yonge StreetSteeles Avenue West to Lawrence Avenue West                                          ...
TDIN NORTHWeston Road to Yonge StreetSteeles Avenue West toLawrence Avenue West     COSTI North York Drop-In22   1700 Wils...
TDIN CENTRAL (1 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard                             ...
TDIN CENTRAL (2 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard                             ...
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Transcript of "Guide to Services"

  1. 1. Table of Contents 1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Crisis/Emergency Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4ServicesAboriginal Services and Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Addiction Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 • General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 • Recovery and Harm Reduction Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 • Withdrawal Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Bedbugs and Pest Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Clothing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Drop-ins (TDIN brochure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Employment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Extreme Weather Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Financial Assistance/Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • Canada Child Tax Benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • Canada Pension Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • Employment Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • GST/HST Credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Guaranteed Income Supplement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Old Age Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Ontario Child Benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Ontario Disability Support Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Ontario Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 2010 Guide to services for people who are homeless
  2. 2. 2 Table of Contents • General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 • Assistive Devices and Special Diet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 • Community Health Centres and Medical Centres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 • Specialty Health Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 • Sexual Health Clinics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 • Hospitals with Emergency Rooms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 • Sherbourne Health Centre, Health Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Housing and Housing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Meals (see also Toronto Drop-in Network brochure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Mental Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 • General Information and Referral Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 • Case Management and Suppport Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Out Of The Cold Site Schedule 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Services for People with Disabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Sex Trade Worker Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Shelters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Street Outreach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Trans Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Voice Mail and E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Youth Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 • Drop-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 • Employment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 • Housing Help and Other Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 2010 Guide to services for people who are homeless
  3. 3. Introduction 3Welcome to Shelter, Support and Housing Administration Division’s 2010 Guide to Services. In it you willfind listings for many of the services that assist people experiencing homelessness.You are welcome todownload the guide from our website www.toronto.ca/housing.Services supporting tenants can be found in our Welcome Home guide which is also on our website.If the information you are looking for is not in either guide, please contact 311 for City services or 211for community-based services.If you have questions or comments about either of our guides, please contact us at ssha@toronto.caor 416-397-4328.Important noteAlthough all efforts are made to ensure the information in this guide is accurate, please call ahead to verifytimes of operation and other important details. www.toronto.ca/housing 2010 Guide to services for people who are homeless
  4. 4. 4 Crisis/Emergency Information Dial 9-1-1 for all emergencies (police, fire, ambulance) Crisis Lines Anishnawbe Health Mental Health Crisis Line 416-891-8606 (Aboriginal clients) Assaulted Womens Helpline 416-863-0511; Toll Free: 1-866-863-0511 Centre for Addiction and Mental Health 416-535-8501 ext. 6885 Distress Centres of Toronto 416-408-HELP (4357) Gerstein Crisis Centre 416-929-5200 Kids Help Phone Toll Free: 1-800-668-6868 Toronto Rape Crisis Centre 416-597-8808 Emergency Shelter Assessment and Referral Centre 416-338-4766; Toll Free 1-877-338-3398 (single adults, youth and couples) Central Family Intake 416-397-5637 (families) Quick Reference 211 Community Information • Dial 2-1-1 for information on community, social, health and government services or go online at www.211toronto.ca 311 Toronto Outside city limits: 416-392-CITY (2489); TTY: 416-338-0TTY (0889) www.toronto.ca/311 • Dial 3-1-1 for non-emergency City services, programs and information. Government of Ontario General Inquiry: 416-326-1234; Toll Free: 1-800-267-8097 TTY: 416-325-3408; TTY Toll Free: 1-800-268-7095 www.ontario.ca • Information on provincial services, including health services and income assistance. Service Canada Toll Free: 1-800-622-6232; TTY Toll Free: 1-800-926-9105 www.servicecanada.gc.ca • Information on Government of Canada services. Telehealth Ontario Toll Free: 1-866-797-0000; TTY: 1-866-797-0007 24 hours a day, 7 days a week. • A free, confidential telephone service for general health information or advice from a registered nurse. • Callers do not need a health card. 2010 Guide to services for people who are homeless
  5. 5. Quick Reference 5Toronto Employment and Social ServicesClient Services and Information Unit: 416-392-2956; Toll Free: 1-888-465-4478www.toronto.ca/socialservices • Toronto Employment and Social Services delivers the Ontario Works program and provides employment training.Toronto Police ServicesNon-emergency number: 416-808-2222www.torontopolice.on.caToronto Transit Commission (TTC)416-393-4636www.toronto.ca/ttc • Information on bus and subway fares, routes and schedules.WheeltransTrip Reservations: 416-393-4222RideLine Automated Touch Tone Service: 416-397-8000Priority Line: 416-393-4311, TTY Service: 416-393-4555 • Customer Service and Wheel-Trans Registration, weekdays from 8:00 a.m.-4:00 p.m., call 416-393-4111 or email wheeltrans.customerservice@ttc.caAboriginal Services and HousingAboriginal ServicesAboriginal Legal Services Toronto416-408-3967415 Yonge Street, Suite 803Anishnawbe Health Toronto416-360-0486225 Queen Street East • Primary health services416-920-2605179 Gerrard Street East • Mental health and traditional healing416-657-037922 Vaughan Road • Mental health and addiction servicesAnduhyaun (Native Womens Shelter)416-920-14921296 Weston Road (mailing address) 2010 Guide to services for people who are homeless
  6. 6. 6 Aboriginal Services and Housing Council Fire Native Cultural Centre Aboriginal Housing 416-360-4350 439 Dundas Street East Aboriginal Housing Support Centre – Scarborough North Metis Nation of Ontario 416-281-2057 – Toronto Regional Office 20 Sewells Road 416-977-9881 75 Sherbourne Street, Ste 222 Akwa Honsta Non-Profit Aboriginal Homes Miziwe Biik Aboriginal Employment 416-413-1300 and Training 136 Kingston Road 416-591-2310 167 Gerrard Street East Amik – Frontiers Foundation 416-778-0822 Native Canadian Centre of Toronto 419 Coxwell Ave. 416-964-9087 16 Spadina Road Gabriel Dumont Non-Profit Homes 416-286-5277 Native Child & Family Services 4201 Kingston Road, Unit 114A 416-969-8510 30 College Street Nekenaan (Second Stage Housing) 416-243-7669 Native Mens Residence (Na-Me-Res) 1296 Weston Road 416-652-0334 14 Vaughan Road Nishnawbe Homes Inc. 416-975-5451 Native Mens Residence (Na-Me-Res) 244 Church Street Sagatay 416-651-6750 Wigwamen Inc. (Native Housing Main Office) 26 Vaughan Road 416-481-4451 25 Imperial Street, Suite 310 Native Mens Residence (Na-Me-Res) Outreach Services Wigwamen Terrace (Seniors Housing) 416-653-4794 416-925-9165 20A Vaughan Road 14 Spadina Road Native Womens Resource Centre Wigwamen Waabnong 416-963-9963 416-481-4451 191 Gerrard Street East 20 Sewells Road 2 Spirited People of the First Nations 416-944-9300 593 Yonge Street, Ste 202 2010 Guide to services for people who are homeless
  7. 7. Addiction Services 7General information and referral • Counselling and support for women involved with drugs or alcohol and pregnant or have children 6 yearsCentre for Addiction and Mental Health and under.416-535-850133 Russell Street and 1001 Queen Street West Cocaine Anonymouswww.camh.net 416-927-7858; Toll Free: 1-866-622-4636 • Specialized treatment and prevention related to www.ca-on.org alcohol and other drug abuse. • 12-step recovery program. Call or visit • Outpatient and day programs. website for a list of open meetings. • Information and referral. Gamblers AnonymousDrug and Alcohol Treatment Infoline 416-366-7613Toll Free: 1-800-565-8603 www.gamblersanonymous.orgwww.dart.on.ca • 12-step recovery program. Call or visit • Information about treatment services. website for a list of open meetings. • Confidential. Narcotics AnonymousMetro Addiction Assessment Referral Service 416-236-8956416-599-1448 www.torontona.org175 College Street • 12-step recovery program. Call or visit websitewww.camh.net for a list of meetings. • Information sessions on addiction treatment options and in-person assessment. Overeaters Anonymous 416-588-6134; Toll Free: 1-888-221-5061 www.oaontario.org • 12-step recovery program. Call or visit websiteRecovery and harm reduction for a list of open meetings.programs Shout ClinicAnishnawbe Health Central Toronto Community Health Centres416-657-0379 416-927-855322 Vaughan Road 467 Jarvis Streetwww.aht.ca • Offers a harm reduction program for homeless • Mental health and addiction program for and street involved youth under 25 Aboriginal clients. The WorksAlcoholics Anonymous 416-392-0520 (collect calls accepted)416-487-5591; TTY: 416-487-5062 277 Victoria Street, Main Floor234 Eglinton Avenue East www.toronto.ca/health/sexualhealth/sh_the_works.htmwww.aatoronto.org Office hours: Monday-Friday 10:00 a.m.-5:00 p.m. • 12-step recovery program. Call or visit website Van hours: Monday-Saturday 6:30 p.m.-11:30 p.m. for a list of open meetings. • Needle exchange program run by Toronto Public Health.Breaking the Cycle • Services include distribution of condoms, needles416-364-7373 and other materials, methadone maintenance,761 Queen Street West, Suite 107 testing for hepatitis A, B and C, HIV, and syphilis.www.breakingthecycle.ca • Client support and referral. 2010 Guide to services for people who are homeless
  8. 8. 8 Addiction Services Withdrawal Management St. Michael’s Hospital Withdrawal Management Services at Maxwell Central Access Meighen Centre Toll Free: 1-866-366-9513 Information: 416-864-5078; Central Access Toll • For admission to a detox or withdrawal Free: 1-866-366-9513 management program, call Central Access. 135 Sherbourne Street, 3rd Floor • Residential withdrawal management, Toronto East General Hospital assessment and referral. Information: 416-461-2010; Central Access • Day-tox (outpatient) withdrawal management. Toll Free: 1-866-366-9513 985 Danforth Avenue Centre for Addiction and Mental Health • Residential withdrawal management, 416-535-8501 ext. 7296 or 7297 assessment and referral. 501 Queen Street West, Main Floor • Day-tox (outpatient) withdrawal management. • Medical and psychosocial withdrawal management services. Toronto Western Hospital Ossington Withdrawal Management Centre Information: 416-533-7945; Central Access Toll Free: 1-866-366-9513 16 Ossington Avenue • Residential non-medical alcohol and drug withdrawal management for men over 16. Toronto Western Hospital Woman’s Own Withdrawal Management Centre Information: 416-603-1462; Central Access Toll Free: 1-866-366-9513 892 Dundas Street West • Residential non-medical alcohol and drug withdrawal management for women over 16. St. Joseph’s Health Centre Information: 416-530-6400; Central Access Toll Free: 1-866-366-9513 30 The Queensway • Residential alcohol and drug withdrawal management, assessment and referral. 2010 Guide to services for people who are homeless
  9. 9. Bed Bugs and Pest Control 9What are Bed bugs? If you are living on the street…Bed bugs are small, oval insects that feed on human • Some drop-ins have showers and washers andblood. They can be found almost anywhere—in dryers you can use free of charge. (For morecrevices of floors and walls, bedding, and uphol- information, please see the Toronto Drop-instered furniture. Bed bugs do not spread disease, Network brochure listed on pages 13-28.)but the bites can be very itchy. • If you do go to a drop-in let staff know so they can help you.Bed bugs can happen to anyone. The important • Try not to scratch.thing is to get help quickly. • If the bites become infected or your skin is very itchy, see a doctor or nurse.What to look for: • If you need help, but don’t know where to get • Bites on the skin (raised bumps like the bites it, call the Assessment and Referral Centre: of mosquitoes or fleas, or raised welts). 416-338-4766; Toll Free: 1-877-338-3398. • Waste matter (reddish brown spots or black spots on sleeping areas, or furniture). If you are concerned or want more information, • Bloodstains or spots on bedding. please contact Toronto Health Connection: • Eggs or eggshells (about the size of a grain of rice). 416-338-7600; TTY 416-392-0658. • A sickly sweet smell. Monday - Friday 8:30 a.m.- 4:30 p.m. • Translation services available.What to do if you think youmay have bed bugs:If you are living in a shelter… • Notify shelter staff immediately. (They can make sure beds, bedframes, walls, and floors are properly treated.) • Some shelters ask everyone to wash their clothes and have a shower when admitted to help control the spread of bed bugs. • Wash and dry your clothes and bed linens at hot temperatures. (The heat will kill the bed bugs.) • Try not to scratch. • If the bites become infected, or your skin is very itchy, see a doctor or nurse. 2010 Guide to services for people who are homeless
  10. 10. 10 Clothing Clothing banks often rely on donations and have Sanctuary limited storage space. If possible, call ahead to avoid 416-922-0628 disappointment. (Clothing banks are also listed in 25 Charles St E the Toronto Drop-in Network brochure on Tuesday 3:30p.m.-7:30 p.m. (women only), pages 13-28) Wednesday 10:30 a.m.-3:00p.m., Thursday 4:30 p.m.-9:00 p.m. 416 Community Support for Women 416-928-3334 Scott Mission 416 Dundas St E 416-923-3916 502 Spadina Ave 519 Drop-in Monday, Tuesday, Thursday, Friday 9:30 a.m.-11:15 416-392-6874 a.m., 1:30 p.m.-3:15 p.m. 519 Church Street • The clothing bank is temporarily closed due Sistering to construction. Phone for details. 416-926-9762 962 Bloor St W Covenant House (Youth aged 16-24) Tuesday 1:30 p.m.-4:00 p.m., 416-598-4898 or 416-204-7037 Saturday 10:00 a.m.-11:30 a.m. 20 Gerrard Street East Tuesday 1:30 p.m.-3:00 p.m. and 4:00 p.m.-6:30 p.m. West Hill Community Services, Family Resource Centre Fred Victor Drop-in 416-282-4538 416-369-1199 ext. 354 4110 Lawrence Ave E 145 Queen Street East Monday and Tuesday 9:30 a.m.-11:30 a.m. • The clothing bank is temporarily closed due to construction. Phone for details. Metropolitan United Church 416-363-0331 ext. 41 or 43 56 Queen Street East Monday, Wednesday, Friday 10:00 a.m.-2:00 p.m. Salvation Army, Gateway 416-368-0324 107 Jarvis Street Monday, Thursday 5:30 p.m.-6:30 p.m. • Must sign up at 3:00 p.m. • Serves only the first 25 people on the list. 2010 Guide to services for people who are homeless
  11. 11. Dental 11The following sites offer free or low-cost dental treat- Scarboroughment. For more information call the number listed orsee the Toronto Public Health website at Scarborough Hospital, Urban Dental Clinicwww.toronto.ca/health/dental/index.htm 416-438-3872 3000 Lawrence Avenue East, Building A, 2nd FloorInstitutions offering low-cost • For youth and low-income adults.dental treatment • Free emergency dental care.Toronto/East YorkFaculty of Dentistry, University of Toronto The following provide hygiene416-979-4927 (adults) services only101 Elm Street • Open September-June. North YorkGeorge Brown College, Casa Loma Campus Toronto College of Hygiene416-415-4547 416-423-3099175 Kendal Avenue 300 Steep Rock Drive • Low-cost cleanings, small fillings and dentures. • No fixed schedule, appointment to be booked with studentQueen West Community Health Centre416-703-8481168 Bathurst Street Scarborough • All Toronto residents, reduced prices. Oxford College of Arts and BusinessRegent Park Community Health Centre 416-439-8668416-364-2261 ext. 7019 670 Progress Avenue465 Dundas Street East • All Toronto residents. Toronto/East YorkShout, Dental Treatment Clinic416-927-8553 Canadian Business College Dental Hygiene Clinic467 Jarvis Street 416-925-6594 • Free services for youth 16-25. 2 Bloor Street West, Upper Cumberland TerraceYonge St. Mission, Evergreen Centre Regency Dental Hygiene Academy416-977-7259 416-341-0100381 Yonge Street 481 University Avenue • Free dental services for street youth • Anyone is eligible under 25. Yorkville College 416-929-0121 94 Cumberland Street 2010 Guide to services for people who are homeless
  12. 12. 12 Dental Toronto Public Health Dental Clinics The provincial program, Children in Need of Toronto/East York Treatment, now provides emergency dental care to children up to 18 through Toronto Public Health 416-392-0907 Dental Clinics. These clinics also provide free basic 2398 Yonge Street dental services to eligible low-income children, high school students and seniors. 416-392-6683 791 Queen Street East Etobicoke 416-392-0934 416-338-1790 235 Danforth Avenue 8 Taber Road 416-392-6680 416-338-8399 277 Victoria Street, 2nd Floor 399 The West Mall 416-392-1410 416-252-6471 340 College Street, Suite 370 185 Fifth Street 416-392-0988 2340 Dundas Street West North York 416-392-1777 416-338-8399 95 Lavinia Avenue 5100 Yonge Street, Ground Floor 416-338-2025 12 Flemington Road 416-338-1224 1651 Keele Street Scarborough 416-338-7442 160 Borough Drive 2010 Guide to services for people who are homeless
  13. 13. TORONTO DROP-IN NETWORK MEMBER SERVICE INFO BROCHURE FALL 2009/WINTER 2010 Drop-ins2010 Guide to services for people who are homeless The Toronto Drop-In Network (TDIN) is an active coalition of 45+ drop-in centres working with people who are homeless, marginally housed or socially isolated in Toronto. Our Network includes drop-ins of all sizes and diverse philosophies serving men, women, youth, seniors and families. Member agencies are located throughout the City of Toronto. TDIN works to increase the capacity of Toronto’s drop-in centres to serve their clients through training, communication, coordination, advocacy and engagement with other member agencies, related service providers and government. Funding for this project is provided by the Government of Canada’s Homelessness Partnership Initiative, administered by the City of Toronto. Brochure Layout and Map Renderings created by Rich Yuzon 13
  14. 14. TDIN EASTYonge Street to Bellamy RoadSheppard Avenue East to Lake Shore Boulevard East Serves Career Housing Health Income Food # Name & Address Hours Laundry Shower Meals Other Help: Only Help Help Care Referral Bank Mon.11:30am- phone; computer Mon:9-4pm (ACSA); 1pm, ACSA; access; harm Thu: 9-4pm (ACSA) Tue 11:30am- reduction Tue: 9-11:30am 1pm, Knox supplies; lockers; Agincourt Community Services Presbyterian mail service; Association (ACSA) Sat & Sun: 2nd Thu. Foot Church 4156 street outreach; 4155 Sheppard Ave. East | 10am-4pm Nurse – 01 NO YES YES NO Yes Sheppard Ave E. Yes nutrition 416-321-6912 St. Tim’s ^Extended (Sept-June 30); workshops; www.agincourtcommunityservices. 11:30am-1pm Holiday Hours: 11:30am-1pm, settlement com 10am-4pm St Timothy’s worker: Thu (closed Christmas Anglican Church afternoons; - Day - Dec. 25, 09) 4125 Sheppard multi service Ave E. agency Hot Lunch Program Knox Tue: same as at ACSA at ACSA at ACSA services 02 United Church 11:30am-1:30pm NO YES NO Lunch ACSA offices offices offices at ACSA offices 2569 Midland Avenue Wed: 10:30am- 2:30pm Mustard Seed (women only) 791 Queen Street East | Fri: 12:30pm-3pm foot care by 03 Adults (no lunch) NO NO NO NO NO NO Lunch noon NO 416-465-6069 appt; computers www.csj-to.ca Sat: 10am-3pm (Sat drop-in open: Oct.17-May15) harm reduction Red Cross Drop-In – Mon-Thu: Foot / General worker & Scarborough Tue: referred to 04 10am-3:30pm NO Nurse every NO NO Noon NO supplies; I. D. 700 Kennedy Road |416-267-0115 1pm-3pm ACSA Fri: 10am-3:30 pm other Thu pm replacement & www.redcross.ca clothing Wed–Fri: 9am-4pm Sat:11am-2pm ^Extended Lunch: Wed-Noon Holiday Hours: job training; Thu & Fri: Noon Dec. 25, 26 & 27 Nurse visits: group activities; St. John the Compassionate (Families with only every other pastoral 155 Broadview Avenue | children ONLY 05 YES Appt. Only Thursday NO NO NO counseling & 416-466-1357 Out Of The Cold: 5:30pm) Noon-1pm Staff speak www.stjohnsmission.org Breakfast Prog: Sat:11am-1pm Spanish, French, (Dec.1st-Mar26: Italian, Greek Mon-Fri:7am-9am) Winter Nights Prog. (Dec4th-Mar21st Fri-Sun: 5pm-9pm
  15. 15. Serves Career Housing Health Income Food# Name & Address Hours Laundry Shower Meals Other Help: Only Help Help Care Referral Bank Free education & employment counseling; Medical clinic support – Second Base Youth Shelter medical Drop-In - Scarborough Mon-Fri: Assistance counseling 702 Kennedy Road | Youth 9am-3:30pm Mon:06 YES YES with YES YES Lunch: 12-1pm NO through testing 416-261-2733 Ext. 9 16-21 psychiatrist* OW/ODSP & care; Youth www.secondbaseyouthshelter.org workshops & legal services*; computers; GED program; cooking apprenticeship Variety of Touchstone Youth Centre Mon-Wed: recreational Drop-In Lunch: Youth 9am-5pm; Yes - up activities daily07 1076 Pape Avenue | YES NO YES YES NO Noon - noon; YES* 16 – 24 Thu: noon-8pm to 30yrs (i.e. pool, 416-696-6932 Dinner: 5pm Fri: 9am-5pm internet, gym www.touchstoneyc.org room, etc.) Warden Woods Community Centre: Teesdale Centre Drop-In Application Lunch:08 Wed: 10am-4pm NO Nurse* NO NO 40 Teesdale Place, 1st Floor | Only noon 416-694-1138 www.wardenwoods.com multi service agency Woodgreen Community Counseling; Services Drop-In referral to Harm 835 Queen Street East | Mon, Wed, Friday shelters; harm Reduction Brown bag 416-469-5211 Lounge open reduction; Rent Bank, Workers; lunches: daily. www.woodgreen.org phones, I.D. & Tue, Thu: Housing CAMH Shared YES09 Please note - Woodgreen Referrals NO NO Hot lunch: YES legal clinics, 8:30am-11am Help Care Team on OW/ODSP Community Services Drop-In will Tues, Thu& Fri: social & Centre site; Nurse; be moving to: 11am–1 pm recreational Case worker; 650 Queen Street East in January activities, guitar Doctor 2010 (Just West of Broadview on workshop; info the North side) & referral desk open daily: 9:30am – noon * Service is closed to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  16. 16. TDIN EASTYonge Street to Bellamy RoadSheppard Avenue East to Lake ShoreBoulevard East Agincourt Community Services Association (ACSA) 01 4155 Sheppard Ave. East | 416 321-6912 www.agincourtcommunityservices.com Hot Lunch Program Knox United 02 Church 2569 Midland Avenue Mustard Seed 791 Queen Street East | 03 416 465-6069 www.csj-to.ca Red Cross Drop-In – Scarborough 700 Kennedy Road | 416 267-0115 04 www.redcross.ca St. John the Compassionate 155 Broadview Avenue | 05 416 466-1357 www.stjohnsmission.org Second Base Youth Shelter Drop-In - Scarborough 06 702 Kennedy Road | 416 261-2733 www.secondbaseyouthshelter.org Touchstone Youth Centre Drop-In 1076 Pape Avenue | 416 696-6932 07 www.touchstoneyc.org Warden Woods Community Centre: Teesdale Centre Drop-In 40 Teesdale Place, 1st Floor | 08 416 694-1138 www.wardenwoods.com Woodgreen Community Services Drop-In 09 835 Queen Street East | 416 469-0825 www.woodgreen.org
  17. 17. TDIN WESTKipling Road to Yonge StreetWilson Avenue to Lake Shore Boulevard West Serves Hours of Career Housing Health Income Food # Name & Address Laundry Showers Meals Other Help: Only Operation Help Help Care Referral Bank Mon-Thu:10am-5pm Sat & Sun: Christie-Ossington Neighborhood 11am-4pm Peer nutrition; Centre Lunch noon- Single workshops; arts; 10 854 Bloor Street West | ^Extended YES* YES* NO YES YES YES 1pm Parents haircuts; computer & ESL 416-534-8941 Holiday Hours: support www.conccommunity.org 11am-4pm (closed Christmas Day - Dec. 25, 09) Multi-service agency; Davenport-Perth Neighborhood Community dining: Centre Mon & Thu: 11 YES* YES NO YES NO NO Snacks only NO (Nov-Apr: Mon & Wed 1900 Davenport Road |416-656-8025 1pm-4pm Dinner: 5pm www.dpnc.ca Lunch: Fri only Noon) Davenport-Perth Neighborhood Centre (Part-Time Site) Wed only 12 NO NO NO NO NO NO Snack only 61 Pulham Park Gardens | 1pm-3pm 416-656-8025 Houselink Drop-In Centre Mon, Tue, Thu: community kitchens; 805 Bloor Street West | 416-539-0690 13 Members 9am-4pm YES YES NO YES NO NO YES* NO social rec. activities & www.houselink.on.ca Sat, Sun: 12-5pm supportive housing Multi–Service Community Health Centre, includes: LAMP Community Health Centre Breakfast:8am information & referral, 185 Fifth Street | 416-252-6471 Mon & Wed: 14 Adults YES YES YES YES Lunch: noon housing help centre, www.lampchc.org 8am-2:30pm settlement services, computer access, in- house health services New Hope Drop-In: St. Christopher House, group activities; Harm c/o Parkdale Community Health Wed-Thu: 15 Adults NO NO YES* YES YES YES NO Reduction services & Center 5:15pm-8:45pm equipment ±1499 Queen Street West | 416 891-3396 * Service is closed to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  18. 18. Serves Hours of Career Housing Health Income Food# Name & Address Laundry Showers Meals Other Help: Only Operation Help Help Care Referral Bank Mon-Thu: 9am-1pm Fri: 12:30-4:30pm Parkdale Activity & Recreation Nurse Centre Sat & Sun: 9:30am, group activities; legal (Mon-Fri16 1499 Queen Street West | Adults 11am-3pm YES YES YES YES YES 12:30pm YES services & supportive 10am- 416-537-2591 Sat: noon housing ^Extended 1pm) www.parc.on.ca Holiday Hours: 11am-3pm Mon: Mon, Wed, 11:30am-3pm Thu, Sat & Sun Tue: 9:30am-5pm 9:30am- Wed & Thu: 11:30am Group activities; staff 9:30am-3pm & Sistering, A Womens Place speak Spanish, Fri: 9:30am-5pm noon-2:45pm17 962 Bloor Street West | 416-926-1946 Women YES YES YES* YES YES YES NO Mandarin, Cantonese; www.sistering.org Sat & Sun: settlement worker Tue & Fri 9:30am-3pm 9:30am-11:30am 9:30am- ^Extended 11:30am Holiday Hours: & 9:30am-3pm noon-4:45pm Sistering Parkdale Drop-In c/o Masaryk/Cowan Community Mon-Fri: 9:30am group activities & health18 Women NO YES YES* YES NO YES NO Centre 9am-1:30pm & noon workshops 220 Cowan Avenue | 416-588-3939 Breakfast: Mon, Tue, Thu & Fri: legal services; gardening; The Stop: Community Food Prenatal 9am – 10am healthy beginnings Centre Mon, Tue, Thu, Fri: & Family19 YES* YES NO NO NO YES* (Wed); ID Clinic & 1884 Davenport Road | 416-652-7867 9am-3pm Support Lunch: settlement worker www.thestop.org Workers Mon & Thu (only) noon-1PM Mon-Fri: 10am-2pm Breakfast: Syme-Wooler Neighbourhood & Sat. & Sun. 10am - 11am Family Centre Harm Appoint 10am-2pm Lunch: movies; cooking programs20 2468 Eglinton Avenue West | YES YES Reduction NO NO ment noon-1pm sewing group 416-766-4634 ^Extended Worker Only* Dinner: www.symewoolner.org Holiday Hours: 6pm - 7pm 11am-4pm Wychwood Open Door 729 St. Clair Avenue West | Mon, Wed, Fri: Soup: 12:30pm harm reduction worker;21 No Yes* No No No 416-652-0857 9am-3pm Lunch:1pm Wed:noon-2pm www.wychwoodopendoor.org* Service is restricted to certain groups of people, or happens every so often. Please call the location for details.^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  19. 19. TDIN WESTKipling Road to Yonge StreetWilson Avenue to Lake ShoreBoulevard West Christie-Ossington Neighborhood10 Centre 854 Bloor Street West | 416 534-8941 www.conccommunity.org Davenport-Perth Neighborhood Centre11 1900 Davenport Road | 416 656-8025 www.dpnc.ca Davenport-Perth Neighborhood12 Centre (Part-Time Site) 1307 Bloor Street West | 416 656-8025 Houselink Drop-In Centre13 805 Bloor Street West | 416 539-0690 www.houselink.on.ca Lakeshore Area Multi-Service Project14 185 Fifth Street | 416 252-6471 www.lampchc.org New Hope Drop-In: St. Christopher House, c/o Parkdale Community15 Health Centre ±1499 Queen Street West | 416 891-3396 Parkdale Activity & Recreation Centre16 1499 Queen Street West | 416 537-2591 www.parc.on.ca Sistering, A Womens Place17 962 Bloor Street West | 416 926-1946 www.sistering.org Sistering Parkdale Drop-In c/o Masaryk/Cowan Community18 Centre 220 Cowan Avenue | 416 588-3939 The Stop: Community Food Centre19 1884 Davenport Road | 416 652-7867 www.thestop.org Syme-Wooler Neighbourhood & Family Centre20 2468 Eglinton Avenue West | 416 766-4634 www.symewoolner.org Wychwood Open Door 729 St. Clair Avenue West | ± Please note: New Hope Drop-In has moved to 1499 Queen Street West.21 416 652-0857 www.wychwoodopendoor.org
  20. 20. TDIN NORTHWeston Road to Yonge StreetSteeles Avenue West to Lawrence Avenue West Serves Career Housing Health Income Food # Name & Address Hours of Operation Laundry Showers Meals Other Help: Only Help Help Care Referral Bank Mon: 1-6pm Tue, Thu: 1-4pm COSTI North York Drop-In Wed: Rent Bank; workshops*; sewing 1700 Wilson Avenue #114 | 10am-12:30pm (men only) Winter & Share group; computer 22 YES NO YES NO NO NO NO 416-244-0480 1-6pm (women only) the Warmth classes & www.costi.org Fri: Funds settlement workers 10am-12:30pm (men only) 1-4pm (women only) Mon: 10am-2pm; Mon: Tue: 3-7pm; Breakfast & harm reduction Thu: 10am-2pm Lunch; information and (women only) supplies; sewing Weston-King Neighborhood Centre Tues: Emergency group (1st Thu); 24 2017 Weston Road | 416-241-9898 Adults No Yes Yes Yes 5:30pm Food Sat: 10am-1pm replacement ID www.wknc.ca Thu, Fri: Cupboard (4th Fri) & ^Extended Holiday Community volunteer Hours: Dinner opportunities 10am-1pm * Service is restricted to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  21. 21. TDIN NORTHWeston Road to Yonge StreetSteeles Avenue West toLawrence Avenue West COSTI North York Drop-In22 1700 Wilson Avenue #114 | 416-244-0480 www.costi.org +No Drop-In facility at this23 location Weston-King Neighborhood Centre24 2017 Weston Road | 416-241-9898 www.wknc.ca +Please note: there is no Drop-In facility at icon #23
  22. 22. TDIN CENTRAL (1 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard Serves Hours of Career Housing Health Income Food# Name & Address Laundry Showers Meals Other Help: Only Operation Help Help Care Referral Bank Street literacy skills; Adelaide Resource Centre for Nurse*; Haven computer Women 67 Adelaide Street East| Mon-Fri: Doctor*;25 Women Learning Pending Pending YES NO Noon NO access; 416-392-9243 10am-3pm Podiatrist*; Centre support groups www.toronto.ca/housing/index.htm Psychiatrist* On Site & art (In partnership with the Adelaide Resource Centre for Women) Harm reduction Fred Victor Women’s Day information and Mon-Fri:`` Program Women YES YES YES* YES YES YES 10am NO supplies; group 10am-3pm 67 Adelaide Street East | programs; 416-392-9245 workshops www.fredvictor.org/womens.html All Saints Drop-In Centre Mon, Wed, Thu, ID Clinic* & 315 Dundas Street East | Fri:27 16 + NO YES Nurse* NO NO NO NO needle 416-368-7768 8am-4pm exchange www.allsaintstoronto.com Tue:10:30am-4pm Church of the Redeemer Clothing bank*; 162 Bloor Street West | haircuts* &28 Mon-Fri: 9am-noon No Yes* Yes* Yes* No No 9am&10:30am YES* 416-922-4948 pastoral www.theredeemer.ca counseling Addiction Mon: 1-3pm services; The Corner Drop-In (women’s drop-in) Nurse: 4days/wk housing 260 Augusta Avenue | Mon-Fri: Psychiatrist; placement; 7:30am-11:30am 7:30am &29 416-964-8747 Yes Yes Concurrent Yes Yes Yes No money 10:45am www.ststephenshouse.com/dropin.s Sun: Disorders management; html 8:30am-noon, plus Clinician trustee & afternoon movie mental health case mgmt Covenant House Community Mon, Tue & Thu: Support Services Youth 1:15pm-6:45pm other services30 20 Gerrard Street East | YES YES Nurse & Doctors NO YES YES* YES* 16-25 Wed: 1:15-7:45pm available* 416-204-7037 Fri: 1:15-4:45pm www.covenanthouse.on.ca Nurse: Tue&Fri Mon-Fri: AA, Wed. 7:30, Mon-Fri: 10am-11:30am Sun. 2:30; & NA 9am-12:30pm 10:30am Evangel Hall Doctor:Mon&Tue noon daily; 552 Adelaide Street West | Sat:10am-4pm 9am-Noon Trustee Lunch: Sat & community32 Adults Yes* Yes YES YES Extended NO 416-504-3563 ^Extended Hygienist: Program dinner: every www.evangelhall.ca call for times Hours: 2nd & 3rd Thu; Holiday Hours: Dentist: (Nov-Apr: & every 10am–4pm call for times 12:30pm) Sun:5:30pm
  23. 23. TDIN CENTRAL (2 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard Serves Hours of Career Housing Health Income Food # Name & Address Laundry Showers Meals Other Help: Only Operation Help Help Care Referral Bank ID Clinic; legal; Yonge Street Missions pre-natal; Evergreen Centre for Street Daily Doctor, For Baby Youth Mon-Fri: Ontario Lunch:1pm addictions; 33 Youth YES YES Dentist & much YES YES Needs 16-24 12-6pm Works Help Dinner: 5pm HIV/AIDS 381 Yonge Street | 416-977-7259 more* only* awareness; art www.ysm.on.ca Sun: 8am-5:30pm (will be open 10am-3pm 519 Church Street Community on Sunday after clothing bank* Centre Easter weekend) 34 NO NO Health Bus* NO NO noon & 4pm NO & 519 Church Street | 416-392-6878 ^Extended ID Clinic* www.the519.org Holiday Hours: Good Friday(ONLY) April 2: 9am-5pm Transgender 519 Church Street Community clothing bank*; / Mondays: `` Centre NO YES* NO NO NO NO NO legal Clinic* & Transsexual 6pm* 519 Church Street | 416 392-6878 peer support* People ID clinic; Mental Health and Justice Workers; harm Fred Victor Centre Open House reduction Drop-In * YES Snacks, information and Mon-Fri: 35 145 Queen Street East | Adults YES YES* YES* Bank NO NO Coffee, Tea: NO supplies; phone; 2-4pm 416-364-8228 Assistance 2pm emergency www.fredvictor.org clothing; voluntary trusteeship; groups; outings; workshops Mon, Wed, Thurs, clothing room: Gateway Drop-In Nurse Sat & Sun Yes Mon & Thu: (Salvation Army) Adults (3 days / wk) & 36 1-8:30pm No No (sign up No No No No 5:30pm 107 Jarvis Street | 416-368-0324 21 + Doctor (Winter hours: required) (sign up any www.thegateway.ca (1 day / wk) Dec. 14th–Mar31st) time after 3:30). * Service is restricted to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th

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