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  • 1. Table of Contents 1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Crisis/Emergency Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4ServicesAboriginal Services and Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Addiction Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 • General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 • Recovery and Harm Reduction Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 • Withdrawal Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Bedbugs and Pest Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Clothing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Drop-ins (TDIN brochure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Employment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Extreme Weather Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Financial Assistance/Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • Canada Child Tax Benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • Canada Pension Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • Employment Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 • GST/HST Credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Guaranteed Income Supplement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Old Age Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Ontario Child Benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Ontario Disability Support Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 • Ontario Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 2010 Guide to services for people who are homeless
  • 2. 2 Table of Contents • General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 • Assistive Devices and Special Diet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 • Community Health Centres and Medical Centres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 • Specialty Health Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 • Sexual Health Clinics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 • Hospitals with Emergency Rooms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 • Sherbourne Health Centre, Health Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Housing and Housing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Meals (see also Toronto Drop-in Network brochure) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Mental Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 • General Information and Referral Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 • Case Management and Suppport Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Out Of The Cold Site Schedule 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Services for People with Disabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Sex Trade Worker Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Shelters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Street Outreach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Trans Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Voice Mail and E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Youth Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 • Drop-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 • Employment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 • Housing Help and Other Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 2010 Guide to services for people who are homeless
  • 3. Introduction 3Welcome to Shelter, Support and Housing Administration Division’s 2010 Guide to Services. In it you willfind listings for many of the services that assist people experiencing homelessness.You are welcome todownload the guide from our website www.toronto.ca/housing.Services supporting tenants can be found in our Welcome Home guide which is also on our website.If the information you are looking for is not in either guide, please contact 311 for City services or 211for community-based services.If you have questions or comments about either of our guides, please contact us at ssha@toronto.caor 416-397-4328.Important noteAlthough all efforts are made to ensure the information in this guide is accurate, please call ahead to verifytimes of operation and other important details. www.toronto.ca/housing 2010 Guide to services for people who are homeless
  • 4. 4 Crisis/Emergency Information Dial 9-1-1 for all emergencies (police, fire, ambulance) Crisis Lines Anishnawbe Health Mental Health Crisis Line 416-891-8606 (Aboriginal clients) Assaulted Womens Helpline 416-863-0511; Toll Free: 1-866-863-0511 Centre for Addiction and Mental Health 416-535-8501 ext. 6885 Distress Centres of Toronto 416-408-HELP (4357) Gerstein Crisis Centre 416-929-5200 Kids Help Phone Toll Free: 1-800-668-6868 Toronto Rape Crisis Centre 416-597-8808 Emergency Shelter Assessment and Referral Centre 416-338-4766; Toll Free 1-877-338-3398 (single adults, youth and couples) Central Family Intake 416-397-5637 (families) Quick Reference 211 Community Information • Dial 2-1-1 for information on community, social, health and government services or go online at www.211toronto.ca 311 Toronto Outside city limits: 416-392-CITY (2489); TTY: 416-338-0TTY (0889) www.toronto.ca/311 • Dial 3-1-1 for non-emergency City services, programs and information. Government of Ontario General Inquiry: 416-326-1234; Toll Free: 1-800-267-8097 TTY: 416-325-3408; TTY Toll Free: 1-800-268-7095 www.ontario.ca • Information on provincial services, including health services and income assistance. Service Canada Toll Free: 1-800-622-6232; TTY Toll Free: 1-800-926-9105 www.servicecanada.gc.ca • Information on Government of Canada services. Telehealth Ontario Toll Free: 1-866-797-0000; TTY: 1-866-797-0007 24 hours a day, 7 days a week. • A free, confidential telephone service for general health information or advice from a registered nurse. • Callers do not need a health card. 2010 Guide to services for people who are homeless
  • 5. Quick Reference 5Toronto Employment and Social ServicesClient Services and Information Unit: 416-392-2956; Toll Free: 1-888-465-4478www.toronto.ca/socialservices • Toronto Employment and Social Services delivers the Ontario Works program and provides employment training.Toronto Police ServicesNon-emergency number: 416-808-2222www.torontopolice.on.caToronto Transit Commission (TTC)416-393-4636www.toronto.ca/ttc • Information on bus and subway fares, routes and schedules.WheeltransTrip Reservations: 416-393-4222RideLine Automated Touch Tone Service: 416-397-8000Priority Line: 416-393-4311, TTY Service: 416-393-4555 • Customer Service and Wheel-Trans Registration, weekdays from 8:00 a.m.-4:00 p.m., call 416-393-4111 or email wheeltrans.customerservice@ttc.caAboriginal Services and HousingAboriginal ServicesAboriginal Legal Services Toronto416-408-3967415 Yonge Street, Suite 803Anishnawbe Health Toronto416-360-0486225 Queen Street East • Primary health services416-920-2605179 Gerrard Street East • Mental health and traditional healing416-657-037922 Vaughan Road • Mental health and addiction servicesAnduhyaun (Native Womens Shelter)416-920-14921296 Weston Road (mailing address) 2010 Guide to services for people who are homeless
  • 6. 6 Aboriginal Services and Housing Council Fire Native Cultural Centre Aboriginal Housing 416-360-4350 439 Dundas Street East Aboriginal Housing Support Centre – Scarborough North Metis Nation of Ontario 416-281-2057 – Toronto Regional Office 20 Sewells Road 416-977-9881 75 Sherbourne Street, Ste 222 Akwa Honsta Non-Profit Aboriginal Homes Miziwe Biik Aboriginal Employment 416-413-1300 and Training 136 Kingston Road 416-591-2310 167 Gerrard Street East Amik – Frontiers Foundation 416-778-0822 Native Canadian Centre of Toronto 419 Coxwell Ave. 416-964-9087 16 Spadina Road Gabriel Dumont Non-Profit Homes 416-286-5277 Native Child & Family Services 4201 Kingston Road, Unit 114A 416-969-8510 30 College Street Nekenaan (Second Stage Housing) 416-243-7669 Native Mens Residence (Na-Me-Res) 1296 Weston Road 416-652-0334 14 Vaughan Road Nishnawbe Homes Inc. 416-975-5451 Native Mens Residence (Na-Me-Res) 244 Church Street Sagatay 416-651-6750 Wigwamen Inc. (Native Housing Main Office) 26 Vaughan Road 416-481-4451 25 Imperial Street, Suite 310 Native Mens Residence (Na-Me-Res) Outreach Services Wigwamen Terrace (Seniors Housing) 416-653-4794 416-925-9165 20A Vaughan Road 14 Spadina Road Native Womens Resource Centre Wigwamen Waabnong 416-963-9963 416-481-4451 191 Gerrard Street East 20 Sewells Road 2 Spirited People of the First Nations 416-944-9300 593 Yonge Street, Ste 202 2010 Guide to services for people who are homeless
  • 7. Addiction Services 7General information and referral • Counselling and support for women involved with drugs or alcohol and pregnant or have children 6 yearsCentre for Addiction and Mental Health and under.416-535-850133 Russell Street and 1001 Queen Street West Cocaine Anonymouswww.camh.net 416-927-7858; Toll Free: 1-866-622-4636 • Specialized treatment and prevention related to www.ca-on.org alcohol and other drug abuse. • 12-step recovery program. Call or visit • Outpatient and day programs. website for a list of open meetings. • Information and referral. Gamblers AnonymousDrug and Alcohol Treatment Infoline 416-366-7613Toll Free: 1-800-565-8603 www.gamblersanonymous.orgwww.dart.on.ca • 12-step recovery program. Call or visit • Information about treatment services. website for a list of open meetings. • Confidential. Narcotics AnonymousMetro Addiction Assessment Referral Service 416-236-8956416-599-1448 www.torontona.org175 College Street • 12-step recovery program. Call or visit websitewww.camh.net for a list of meetings. • Information sessions on addiction treatment options and in-person assessment. Overeaters Anonymous 416-588-6134; Toll Free: 1-888-221-5061 www.oaontario.org • 12-step recovery program. Call or visit websiteRecovery and harm reduction for a list of open meetings.programs Shout ClinicAnishnawbe Health Central Toronto Community Health Centres416-657-0379 416-927-855322 Vaughan Road 467 Jarvis Streetwww.aht.ca • Offers a harm reduction program for homeless • Mental health and addiction program for and street involved youth under 25 Aboriginal clients. The WorksAlcoholics Anonymous 416-392-0520 (collect calls accepted)416-487-5591; TTY: 416-487-5062 277 Victoria Street, Main Floor234 Eglinton Avenue East www.toronto.ca/health/sexualhealth/sh_the_works.htmwww.aatoronto.org Office hours: Monday-Friday 10:00 a.m.-5:00 p.m. • 12-step recovery program. Call or visit website Van hours: Monday-Saturday 6:30 p.m.-11:30 p.m. for a list of open meetings. • Needle exchange program run by Toronto Public Health.Breaking the Cycle • Services include distribution of condoms, needles416-364-7373 and other materials, methadone maintenance,761 Queen Street West, Suite 107 testing for hepatitis A, B and C, HIV, and syphilis.www.breakingthecycle.ca • Client support and referral. 2010 Guide to services for people who are homeless
  • 8. 8 Addiction Services Withdrawal Management St. Michael’s Hospital Withdrawal Management Services at Maxwell Central Access Meighen Centre Toll Free: 1-866-366-9513 Information: 416-864-5078; Central Access Toll • For admission to a detox or withdrawal Free: 1-866-366-9513 management program, call Central Access. 135 Sherbourne Street, 3rd Floor • Residential withdrawal management, Toronto East General Hospital assessment and referral. Information: 416-461-2010; Central Access • Day-tox (outpatient) withdrawal management. Toll Free: 1-866-366-9513 985 Danforth Avenue Centre for Addiction and Mental Health • Residential withdrawal management, 416-535-8501 ext. 7296 or 7297 assessment and referral. 501 Queen Street West, Main Floor • Day-tox (outpatient) withdrawal management. • Medical and psychosocial withdrawal management services. Toronto Western Hospital Ossington Withdrawal Management Centre Information: 416-533-7945; Central Access Toll Free: 1-866-366-9513 16 Ossington Avenue • Residential non-medical alcohol and drug withdrawal management for men over 16. Toronto Western Hospital Woman’s Own Withdrawal Management Centre Information: 416-603-1462; Central Access Toll Free: 1-866-366-9513 892 Dundas Street West • Residential non-medical alcohol and drug withdrawal management for women over 16. St. Joseph’s Health Centre Information: 416-530-6400; Central Access Toll Free: 1-866-366-9513 30 The Queensway • Residential alcohol and drug withdrawal management, assessment and referral. 2010 Guide to services for people who are homeless
  • 9. Bed Bugs and Pest Control 9What are Bed bugs? If you are living on the street…Bed bugs are small, oval insects that feed on human • Some drop-ins have showers and washers andblood. They can be found almost anywhere—in dryers you can use free of charge. (For morecrevices of floors and walls, bedding, and uphol- information, please see the Toronto Drop-instered furniture. Bed bugs do not spread disease, Network brochure listed on pages 13-28.)but the bites can be very itchy. • If you do go to a drop-in let staff know so they can help you.Bed bugs can happen to anyone. The important • Try not to scratch.thing is to get help quickly. • If the bites become infected or your skin is very itchy, see a doctor or nurse.What to look for: • If you need help, but don’t know where to get • Bites on the skin (raised bumps like the bites it, call the Assessment and Referral Centre: of mosquitoes or fleas, or raised welts). 416-338-4766; Toll Free: 1-877-338-3398. • Waste matter (reddish brown spots or black spots on sleeping areas, or furniture). If you are concerned or want more information, • Bloodstains or spots on bedding. please contact Toronto Health Connection: • Eggs or eggshells (about the size of a grain of rice). 416-338-7600; TTY 416-392-0658. • A sickly sweet smell. Monday - Friday 8:30 a.m.- 4:30 p.m. • Translation services available.What to do if you think youmay have bed bugs:If you are living in a shelter… • Notify shelter staff immediately. (They can make sure beds, bedframes, walls, and floors are properly treated.) • Some shelters ask everyone to wash their clothes and have a shower when admitted to help control the spread of bed bugs. • Wash and dry your clothes and bed linens at hot temperatures. (The heat will kill the bed bugs.) • Try not to scratch. • If the bites become infected, or your skin is very itchy, see a doctor or nurse. 2010 Guide to services for people who are homeless
  • 10. 10 Clothing Clothing banks often rely on donations and have Sanctuary limited storage space. If possible, call ahead to avoid 416-922-0628 disappointment. (Clothing banks are also listed in 25 Charles St E the Toronto Drop-in Network brochure on Tuesday 3:30p.m.-7:30 p.m. (women only), pages 13-28) Wednesday 10:30 a.m.-3:00p.m., Thursday 4:30 p.m.-9:00 p.m. 416 Community Support for Women 416-928-3334 Scott Mission 416 Dundas St E 416-923-3916 502 Spadina Ave 519 Drop-in Monday, Tuesday, Thursday, Friday 9:30 a.m.-11:15 416-392-6874 a.m., 1:30 p.m.-3:15 p.m. 519 Church Street • The clothing bank is temporarily closed due Sistering to construction. Phone for details. 416-926-9762 962 Bloor St W Covenant House (Youth aged 16-24) Tuesday 1:30 p.m.-4:00 p.m., 416-598-4898 or 416-204-7037 Saturday 10:00 a.m.-11:30 a.m. 20 Gerrard Street East Tuesday 1:30 p.m.-3:00 p.m. and 4:00 p.m.-6:30 p.m. West Hill Community Services, Family Resource Centre Fred Victor Drop-in 416-282-4538 416-369-1199 ext. 354 4110 Lawrence Ave E 145 Queen Street East Monday and Tuesday 9:30 a.m.-11:30 a.m. • The clothing bank is temporarily closed due to construction. Phone for details. Metropolitan United Church 416-363-0331 ext. 41 or 43 56 Queen Street East Monday, Wednesday, Friday 10:00 a.m.-2:00 p.m. Salvation Army, Gateway 416-368-0324 107 Jarvis Street Monday, Thursday 5:30 p.m.-6:30 p.m. • Must sign up at 3:00 p.m. • Serves only the first 25 people on the list. 2010 Guide to services for people who are homeless
  • 11. Dental 11The following sites offer free or low-cost dental treat- Scarboroughment. For more information call the number listed orsee the Toronto Public Health website at Scarborough Hospital, Urban Dental Clinicwww.toronto.ca/health/dental/index.htm 416-438-3872 3000 Lawrence Avenue East, Building A, 2nd FloorInstitutions offering low-cost • For youth and low-income adults.dental treatment • Free emergency dental care.Toronto/East YorkFaculty of Dentistry, University of Toronto The following provide hygiene416-979-4927 (adults) services only101 Elm Street • Open September-June. North YorkGeorge Brown College, Casa Loma Campus Toronto College of Hygiene416-415-4547 416-423-3099175 Kendal Avenue 300 Steep Rock Drive • Low-cost cleanings, small fillings and dentures. • No fixed schedule, appointment to be booked with studentQueen West Community Health Centre416-703-8481168 Bathurst Street Scarborough • All Toronto residents, reduced prices. Oxford College of Arts and BusinessRegent Park Community Health Centre 416-439-8668416-364-2261 ext. 7019 670 Progress Avenue465 Dundas Street East • All Toronto residents. Toronto/East YorkShout, Dental Treatment Clinic416-927-8553 Canadian Business College Dental Hygiene Clinic467 Jarvis Street 416-925-6594 • Free services for youth 16-25. 2 Bloor Street West, Upper Cumberland TerraceYonge St. Mission, Evergreen Centre Regency Dental Hygiene Academy416-977-7259 416-341-0100381 Yonge Street 481 University Avenue • Free dental services for street youth • Anyone is eligible under 25. Yorkville College 416-929-0121 94 Cumberland Street 2010 Guide to services for people who are homeless
  • 12. 12 Dental Toronto Public Health Dental Clinics The provincial program, Children in Need of Toronto/East York Treatment, now provides emergency dental care to children up to 18 through Toronto Public Health 416-392-0907 Dental Clinics. These clinics also provide free basic 2398 Yonge Street dental services to eligible low-income children, high school students and seniors. 416-392-6683 791 Queen Street East Etobicoke 416-392-0934 416-338-1790 235 Danforth Avenue 8 Taber Road 416-392-6680 416-338-8399 277 Victoria Street, 2nd Floor 399 The West Mall 416-392-1410 416-252-6471 340 College Street, Suite 370 185 Fifth Street 416-392-0988 2340 Dundas Street West North York 416-392-1777 416-338-8399 95 Lavinia Avenue 5100 Yonge Street, Ground Floor 416-338-2025 12 Flemington Road 416-338-1224 1651 Keele Street Scarborough 416-338-7442 160 Borough Drive 2010 Guide to services for people who are homeless
  • 13. TORONTO DROP-IN NETWORK MEMBER SERVICE INFO BROCHURE FALL 2009/WINTER 2010 Drop-ins2010 Guide to services for people who are homeless The Toronto Drop-In Network (TDIN) is an active coalition of 45+ drop-in centres working with people who are homeless, marginally housed or socially isolated in Toronto. Our Network includes drop-ins of all sizes and diverse philosophies serving men, women, youth, seniors and families. Member agencies are located throughout the City of Toronto. TDIN works to increase the capacity of Toronto’s drop-in centres to serve their clients through training, communication, coordination, advocacy and engagement with other member agencies, related service providers and government. Funding for this project is provided by the Government of Canada’s Homelessness Partnership Initiative, administered by the City of Toronto. Brochure Layout and Map Renderings created by Rich Yuzon 13
  • 14. TDIN EASTYonge Street to Bellamy RoadSheppard Avenue East to Lake Shore Boulevard East Serves Career Housing Health Income Food # Name & Address Hours Laundry Shower Meals Other Help: Only Help Help Care Referral Bank Mon.11:30am- phone; computer Mon:9-4pm (ACSA); 1pm, ACSA; access; harm Thu: 9-4pm (ACSA) Tue 11:30am- reduction Tue: 9-11:30am 1pm, Knox supplies; lockers; Agincourt Community Services Presbyterian mail service; Association (ACSA) Sat & Sun: 2nd Thu. Foot Church 4156 street outreach; 4155 Sheppard Ave. East | 10am-4pm Nurse – 01 NO YES YES NO Yes Sheppard Ave E. Yes nutrition 416-321-6912 St. Tim’s ^Extended (Sept-June 30); workshops; www.agincourtcommunityservices. 11:30am-1pm Holiday Hours: 11:30am-1pm, settlement com 10am-4pm St Timothy’s worker: Thu (closed Christmas Anglican Church afternoons; - Day - Dec. 25, 09) 4125 Sheppard multi service Ave E. agency Hot Lunch Program Knox Tue: same as at ACSA at ACSA at ACSA services 02 United Church 11:30am-1:30pm NO YES NO Lunch ACSA offices offices offices at ACSA offices 2569 Midland Avenue Wed: 10:30am- 2:30pm Mustard Seed (women only) 791 Queen Street East | Fri: 12:30pm-3pm foot care by 03 Adults (no lunch) NO NO NO NO NO NO Lunch noon NO 416-465-6069 appt; computers www.csj-to.ca Sat: 10am-3pm (Sat drop-in open: Oct.17-May15) harm reduction Red Cross Drop-In – Mon-Thu: Foot / General worker & Scarborough Tue: referred to 04 10am-3:30pm NO Nurse every NO NO Noon NO supplies; I. D. 700 Kennedy Road |416-267-0115 1pm-3pm ACSA Fri: 10am-3:30 pm other Thu pm replacement & www.redcross.ca clothing Wed–Fri: 9am-4pm Sat:11am-2pm ^Extended Lunch: Wed-Noon Holiday Hours: job training; Thu & Fri: Noon Dec. 25, 26 & 27 Nurse visits: group activities; St. John the Compassionate (Families with only every other pastoral 155 Broadview Avenue | children ONLY 05 YES Appt. Only Thursday NO NO NO counseling & 416-466-1357 Out Of The Cold: 5:30pm) Noon-1pm Staff speak www.stjohnsmission.org Breakfast Prog: Sat:11am-1pm Spanish, French, (Dec.1st-Mar26: Italian, Greek Mon-Fri:7am-9am) Winter Nights Prog. (Dec4th-Mar21st Fri-Sun: 5pm-9pm
  • 15. Serves Career Housing Health Income Food# Name & Address Hours Laundry Shower Meals Other Help: Only Help Help Care Referral Bank Free education & employment counseling; Medical clinic support – Second Base Youth Shelter medical Drop-In - Scarborough Mon-Fri: Assistance counseling 702 Kennedy Road | Youth 9am-3:30pm Mon:06 YES YES with YES YES Lunch: 12-1pm NO through testing 416-261-2733 Ext. 9 16-21 psychiatrist* OW/ODSP & care; Youth www.secondbaseyouthshelter.org workshops & legal services*; computers; GED program; cooking apprenticeship Variety of Touchstone Youth Centre Mon-Wed: recreational Drop-In Lunch: Youth 9am-5pm; Yes - up activities daily07 1076 Pape Avenue | YES NO YES YES NO Noon - noon; YES* 16 – 24 Thu: noon-8pm to 30yrs (i.e. pool, 416-696-6932 Dinner: 5pm Fri: 9am-5pm internet, gym www.touchstoneyc.org room, etc.) Warden Woods Community Centre: Teesdale Centre Drop-In Application Lunch:08 Wed: 10am-4pm NO Nurse* NO NO 40 Teesdale Place, 1st Floor | Only noon 416-694-1138 www.wardenwoods.com multi service agency Woodgreen Community Counseling; Services Drop-In referral to Harm 835 Queen Street East | Mon, Wed, Friday shelters; harm Reduction Brown bag 416-469-5211 Lounge open reduction; Rent Bank, Workers; lunches: daily. www.woodgreen.org phones, I.D. & Tue, Thu: Housing CAMH Shared YES09 Please note - Woodgreen Referrals NO NO Hot lunch: YES legal clinics, 8:30am-11am Help Care Team on OW/ODSP Community Services Drop-In will Tues, Thu& Fri: social & Centre site; Nurse; be moving to: 11am–1 pm recreational Case worker; 650 Queen Street East in January activities, guitar Doctor 2010 (Just West of Broadview on workshop; info the North side) & referral desk open daily: 9:30am – noon * Service is closed to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  • 16. TDIN EASTYonge Street to Bellamy RoadSheppard Avenue East to Lake ShoreBoulevard East Agincourt Community Services Association (ACSA) 01 4155 Sheppard Ave. East | 416 321-6912 www.agincourtcommunityservices.com Hot Lunch Program Knox United 02 Church 2569 Midland Avenue Mustard Seed 791 Queen Street East | 03 416 465-6069 www.csj-to.ca Red Cross Drop-In – Scarborough 700 Kennedy Road | 416 267-0115 04 www.redcross.ca St. John the Compassionate 155 Broadview Avenue | 05 416 466-1357 www.stjohnsmission.org Second Base Youth Shelter Drop-In - Scarborough 06 702 Kennedy Road | 416 261-2733 www.secondbaseyouthshelter.org Touchstone Youth Centre Drop-In 1076 Pape Avenue | 416 696-6932 07 www.touchstoneyc.org Warden Woods Community Centre: Teesdale Centre Drop-In 40 Teesdale Place, 1st Floor | 08 416 694-1138 www.wardenwoods.com Woodgreen Community Services Drop-In 09 835 Queen Street East | 416 469-0825 www.woodgreen.org
  • 17. TDIN WESTKipling Road to Yonge StreetWilson Avenue to Lake Shore Boulevard West Serves Hours of Career Housing Health Income Food # Name & Address Laundry Showers Meals Other Help: Only Operation Help Help Care Referral Bank Mon-Thu:10am-5pm Sat & Sun: Christie-Ossington Neighborhood 11am-4pm Peer nutrition; Centre Lunch noon- Single workshops; arts; 10 854 Bloor Street West | ^Extended YES* YES* NO YES YES YES 1pm Parents haircuts; computer & ESL 416-534-8941 Holiday Hours: support www.conccommunity.org 11am-4pm (closed Christmas Day - Dec. 25, 09) Multi-service agency; Davenport-Perth Neighborhood Community dining: Centre Mon & Thu: 11 YES* YES NO YES NO NO Snacks only NO (Nov-Apr: Mon & Wed 1900 Davenport Road |416-656-8025 1pm-4pm Dinner: 5pm www.dpnc.ca Lunch: Fri only Noon) Davenport-Perth Neighborhood Centre (Part-Time Site) Wed only 12 NO NO NO NO NO NO Snack only 61 Pulham Park Gardens | 1pm-3pm 416-656-8025 Houselink Drop-In Centre Mon, Tue, Thu: community kitchens; 805 Bloor Street West | 416-539-0690 13 Members 9am-4pm YES YES NO YES NO NO YES* NO social rec. activities & www.houselink.on.ca Sat, Sun: 12-5pm supportive housing Multi–Service Community Health Centre, includes: LAMP Community Health Centre Breakfast:8am information & referral, 185 Fifth Street | 416-252-6471 Mon & Wed: 14 Adults YES YES YES YES Lunch: noon housing help centre, www.lampchc.org 8am-2:30pm settlement services, computer access, in- house health services New Hope Drop-In: St. Christopher House, group activities; Harm c/o Parkdale Community Health Wed-Thu: 15 Adults NO NO YES* YES YES YES NO Reduction services & Center 5:15pm-8:45pm equipment ±1499 Queen Street West | 416 891-3396 * Service is closed to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  • 18. Serves Hours of Career Housing Health Income Food# Name & Address Laundry Showers Meals Other Help: Only Operation Help Help Care Referral Bank Mon-Thu: 9am-1pm Fri: 12:30-4:30pm Parkdale Activity & Recreation Nurse Centre Sat & Sun: 9:30am, group activities; legal (Mon-Fri16 1499 Queen Street West | Adults 11am-3pm YES YES YES YES YES 12:30pm YES services & supportive 10am- 416-537-2591 Sat: noon housing ^Extended 1pm) www.parc.on.ca Holiday Hours: 11am-3pm Mon: Mon, Wed, 11:30am-3pm Thu, Sat & Sun Tue: 9:30am-5pm 9:30am- Wed & Thu: 11:30am Group activities; staff 9:30am-3pm & Sistering, A Womens Place speak Spanish, Fri: 9:30am-5pm noon-2:45pm17 962 Bloor Street West | 416-926-1946 Women YES YES YES* YES YES YES NO Mandarin, Cantonese; www.sistering.org Sat & Sun: settlement worker Tue & Fri 9:30am-3pm 9:30am-11:30am 9:30am- ^Extended 11:30am Holiday Hours: & 9:30am-3pm noon-4:45pm Sistering Parkdale Drop-In c/o Masaryk/Cowan Community Mon-Fri: 9:30am group activities & health18 Women NO YES YES* YES NO YES NO Centre 9am-1:30pm & noon workshops 220 Cowan Avenue | 416-588-3939 Breakfast: Mon, Tue, Thu & Fri: legal services; gardening; The Stop: Community Food Prenatal 9am – 10am healthy beginnings Centre Mon, Tue, Thu, Fri: & Family19 YES* YES NO NO NO YES* (Wed); ID Clinic & 1884 Davenport Road | 416-652-7867 9am-3pm Support Lunch: settlement worker www.thestop.org Workers Mon & Thu (only) noon-1PM Mon-Fri: 10am-2pm Breakfast: Syme-Wooler Neighbourhood & Sat. & Sun. 10am - 11am Family Centre Harm Appoint 10am-2pm Lunch: movies; cooking programs20 2468 Eglinton Avenue West | YES YES Reduction NO NO ment noon-1pm sewing group 416-766-4634 ^Extended Worker Only* Dinner: www.symewoolner.org Holiday Hours: 6pm - 7pm 11am-4pm Wychwood Open Door 729 St. Clair Avenue West | Mon, Wed, Fri: Soup: 12:30pm harm reduction worker;21 No Yes* No No No 416-652-0857 9am-3pm Lunch:1pm Wed:noon-2pm www.wychwoodopendoor.org* Service is restricted to certain groups of people, or happens every so often. Please call the location for details.^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  • 19. TDIN WESTKipling Road to Yonge StreetWilson Avenue to Lake ShoreBoulevard West Christie-Ossington Neighborhood10 Centre 854 Bloor Street West | 416 534-8941 www.conccommunity.org Davenport-Perth Neighborhood Centre11 1900 Davenport Road | 416 656-8025 www.dpnc.ca Davenport-Perth Neighborhood12 Centre (Part-Time Site) 1307 Bloor Street West | 416 656-8025 Houselink Drop-In Centre13 805 Bloor Street West | 416 539-0690 www.houselink.on.ca Lakeshore Area Multi-Service Project14 185 Fifth Street | 416 252-6471 www.lampchc.org New Hope Drop-In: St. Christopher House, c/o Parkdale Community15 Health Centre ±1499 Queen Street West | 416 891-3396 Parkdale Activity & Recreation Centre16 1499 Queen Street West | 416 537-2591 www.parc.on.ca Sistering, A Womens Place17 962 Bloor Street West | 416 926-1946 www.sistering.org Sistering Parkdale Drop-In c/o Masaryk/Cowan Community18 Centre 220 Cowan Avenue | 416 588-3939 The Stop: Community Food Centre19 1884 Davenport Road | 416 652-7867 www.thestop.org Syme-Wooler Neighbourhood & Family Centre20 2468 Eglinton Avenue West | 416 766-4634 www.symewoolner.org Wychwood Open Door 729 St. Clair Avenue West | ± Please note: New Hope Drop-In has moved to 1499 Queen Street West.21 416 652-0857 www.wychwoodopendoor.org
  • 20. TDIN NORTHWeston Road to Yonge StreetSteeles Avenue West to Lawrence Avenue West Serves Career Housing Health Income Food # Name & Address Hours of Operation Laundry Showers Meals Other Help: Only Help Help Care Referral Bank Mon: 1-6pm Tue, Thu: 1-4pm COSTI North York Drop-In Wed: Rent Bank; workshops*; sewing 1700 Wilson Avenue #114 | 10am-12:30pm (men only) Winter & Share group; computer 22 YES NO YES NO NO NO NO 416-244-0480 1-6pm (women only) the Warmth classes & www.costi.org Fri: Funds settlement workers 10am-12:30pm (men only) 1-4pm (women only) Mon: 10am-2pm; Mon: Tue: 3-7pm; Breakfast & harm reduction Thu: 10am-2pm Lunch; information and (women only) supplies; sewing Weston-King Neighborhood Centre Tues: Emergency group (1st Thu); 24 2017 Weston Road | 416-241-9898 Adults No Yes Yes Yes 5:30pm Food Sat: 10am-1pm replacement ID www.wknc.ca Thu, Fri: Cupboard (4th Fri) & ^Extended Holiday Community volunteer Hours: Dinner opportunities 10am-1pm * Service is restricted to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  • 21. TDIN NORTHWeston Road to Yonge StreetSteeles Avenue West toLawrence Avenue West COSTI North York Drop-In22 1700 Wilson Avenue #114 | 416-244-0480 www.costi.org +No Drop-In facility at this23 location Weston-King Neighborhood Centre24 2017 Weston Road | 416-241-9898 www.wknc.ca +Please note: there is no Drop-In facility at icon #23
  • 22. TDIN CENTRAL (1 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard Serves Hours of Career Housing Health Income Food# Name & Address Laundry Showers Meals Other Help: Only Operation Help Help Care Referral Bank Street literacy skills; Adelaide Resource Centre for Nurse*; Haven computer Women 67 Adelaide Street East| Mon-Fri: Doctor*;25 Women Learning Pending Pending YES NO Noon NO access; 416-392-9243 10am-3pm Podiatrist*; Centre support groups www.toronto.ca/housing/index.htm Psychiatrist* On Site & art (In partnership with the Adelaide Resource Centre for Women) Harm reduction Fred Victor Women’s Day information and Mon-Fri:`` Program Women YES YES YES* YES YES YES 10am NO supplies; group 10am-3pm 67 Adelaide Street East | programs; 416-392-9245 workshops www.fredvictor.org/womens.html All Saints Drop-In Centre Mon, Wed, Thu, ID Clinic* & 315 Dundas Street East | Fri:27 16 + NO YES Nurse* NO NO NO NO needle 416-368-7768 8am-4pm exchange www.allsaintstoronto.com Tue:10:30am-4pm Church of the Redeemer Clothing bank*; 162 Bloor Street West | haircuts* &28 Mon-Fri: 9am-noon No Yes* Yes* Yes* No No 9am&10:30am YES* 416-922-4948 pastoral www.theredeemer.ca counseling Addiction Mon: 1-3pm services; The Corner Drop-In (women’s drop-in) Nurse: 4days/wk housing 260 Augusta Avenue | Mon-Fri: Psychiatrist; placement; 7:30am-11:30am 7:30am &29 416-964-8747 Yes Yes Concurrent Yes Yes Yes No money 10:45am www.ststephenshouse.com/dropin.s Sun: Disorders management; html 8:30am-noon, plus Clinician trustee & afternoon movie mental health case mgmt Covenant House Community Mon, Tue & Thu: Support Services Youth 1:15pm-6:45pm other services30 20 Gerrard Street East | YES YES Nurse & Doctors NO YES YES* YES* 16-25 Wed: 1:15-7:45pm available* 416-204-7037 Fri: 1:15-4:45pm www.covenanthouse.on.ca Nurse: Tue&Fri Mon-Fri: AA, Wed. 7:30, Mon-Fri: 10am-11:30am Sun. 2:30; & NA 9am-12:30pm 10:30am Evangel Hall Doctor:Mon&Tue noon daily; 552 Adelaide Street West | Sat:10am-4pm 9am-Noon Trustee Lunch: Sat & community32 Adults Yes* Yes YES YES Extended NO 416-504-3563 ^Extended Hygienist: Program dinner: every www.evangelhall.ca call for times Hours: 2nd & 3rd Thu; Holiday Hours: Dentist: (Nov-Apr: & every 10am–4pm call for times 12:30pm) Sun:5:30pm
  • 23. TDIN CENTRAL (2 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard Serves Hours of Career Housing Health Income Food # Name & Address Laundry Showers Meals Other Help: Only Operation Help Help Care Referral Bank ID Clinic; legal; Yonge Street Missions pre-natal; Evergreen Centre for Street Daily Doctor, For Baby Youth Mon-Fri: Ontario Lunch:1pm addictions; 33 Youth YES YES Dentist & much YES YES Needs 16-24 12-6pm Works Help Dinner: 5pm HIV/AIDS 381 Yonge Street | 416-977-7259 more* only* awareness; art www.ysm.on.ca Sun: 8am-5:30pm (will be open 10am-3pm 519 Church Street Community on Sunday after clothing bank* Centre Easter weekend) 34 NO NO Health Bus* NO NO noon & 4pm NO & 519 Church Street | 416-392-6878 ^Extended ID Clinic* www.the519.org Holiday Hours: Good Friday(ONLY) April 2: 9am-5pm Transgender 519 Church Street Community clothing bank*; / Mondays: `` Centre NO YES* NO NO NO NO NO legal Clinic* & Transsexual 6pm* 519 Church Street | 416 392-6878 peer support* People ID clinic; Mental Health and Justice Workers; harm Fred Victor Centre Open House reduction Drop-In * YES Snacks, information and Mon-Fri: 35 145 Queen Street East | Adults YES YES* YES* Bank NO NO Coffee, Tea: NO supplies; phone; 2-4pm 416-364-8228 Assistance 2pm emergency www.fredvictor.org clothing; voluntary trusteeship; groups; outings; workshops Mon, Wed, Thurs, clothing room: Gateway Drop-In Nurse Sat & Sun Yes Mon & Thu: (Salvation Army) Adults (3 days / wk) & 36 1-8:30pm No No (sign up No No No No 5:30pm 107 Jarvis Street | 416-368-0324 21 + Doctor (Winter hours: required) (sign up any www.thegateway.ca (1 day / wk) Dec. 14th–Mar31st) time after 3:30). * Service is restricted to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  • 24. TDIN CENTRAL (3 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard Serves Career Housing Health Income Food # Name & Address Hours of Operation Laundry Showers Meals Other Help: Only Help Help Care Referral Bank Breakfast: Meals/clothing, (Open 7 days) 8:15am-9am friendly visits, 8am-5pm barber, volunteer Good Neighbours’ Club Men Nurse: Lunch:37 NO YES YES YES NO opp’s, foot care, 170 Jarvis Street | 416-366-5377 Over 50 ^Extended Holiday Monday Morning Noon1:30pm library & Hours: Snack: counseling/crisis 8am-5pm 3-3:30pm support Clothing Room: Nurse* Good Shepherd Drop-In Mon-Fri: 9am-11am; (Open 7 days) Podiatrist* Mon–Fri: (7 days)38 412 Queen Street East | 416-869-3619 All NO YES YES NO NO income tax clinic*; 9am-11am Mental Health 9am11am 2pm-4pm www.goodshepherd.ca pre & post addiction Nurse support Mon – Fri: 11:30am-4pm Evening hours: The Meeting Place: (Dec.15th-Mar31): St. Christopher House Mon-Fri: community kitchen; Adults Mental Health Trustee39 588 Queen Street West | 416-504-4275 4:00pm-8:30pm YES YES YES YES NO NO harm reduction & Over 19 Nurse Program* www.stchrishouse.org/adults/meeting- ^Extended Holiday group activities place Hours (Nov.7th-Apr.30th): Sat & Sun: 11:30 am-4 pm Anishnaabeg Youth Centre Native, formally known as - Native Child and street outreach; life Métis and Mon-Fri: Until40 Family Services of Toronto-Youth Drop In YES YES NO YES NO YES NO skills & cultural Inuit 8am-5pm 5:30pm ± 1 Wood Street | 416-850-6110 activities ages:16-24 www.nativechild.org Neighbourhood Information Post Mon-Fri: Rent41 169 Gerrard Street, East, 2nd Floor 10am-4:30pm YES NO NO NO NO NO Bank www.nipost.com | 416-924-2543 Wed: 1-4:30pm* Red Cross-Downtown A 41 Earl Street| Mon: 8:30-10am 8:30am Hygiene supplies42 NO YES Foot Care NO NO NO NO 647-883-7133 www.redcross.ca Wed: 5:30-7:30pm & 5:30pm (Monday Mornings) Red Cross-Downtown B Sat: 12:30-2:30pm Sherbourne43 54 Hayden Street | 647-883-7133 NO NO NO NO NO YES NO (Nov-Apr) Health Bus www.redcross.ca * Service is restricted to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  • 25. TDIN CENTRAL (4 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard Serves Career Housing Health Income Food # Name & Address Hours of Operation Laundry Showers Meals Other Help: Only Help Help Care Referral Bank Regent Park Community Health Mon: 9am-6pm Centre Tue: 12-7:30pm ID Clinic* & 44 465 Dundas Street East | Wed: Thu: 9am- NO YES YES NO YES YES NO NO trustee program* 416-364-2261 7:30pm www.regentparkchc.org Fri: 9am-5pm Clothing; personal & grooming Mon-Fri: supplies; limited St. Felix Centre 7am-6pm take home-food; 45 25 Augusta Avenue | 416-203-1624 YES* YES* NO YES NO NO 11am NO Monday movie www.stfelixcentre.ca Mentoring program: afternoons; Sat counseling; children & youth group programs* Sanctuary Tue 3:30pm-7:30pm 25 Charles Street East | (women only) Doctor & 12:30pm & 46 Informal Informal NO YES NO AA 416-922-0628 Wed: 10:30am-3pm Nurse* 6pm www.sanctuarytoronto.ca Thu: 4:30-9pm Mon–Fri Mon-Sun: emergency 8am-11:45am assistance/ Any closures will be programming Scott Mission posted 10:30am & 2pm- 5pm 47 502 Spadina Avenue|416-923-8872 Men Informal Informal NO YES YES YES 11:30am Overnight www.scottmission.com ^Extended Holiday program; group Hours: activities; bible 8am-11:45am study; ID clinic*; counseling Arts workshops, SKETCH: Working Arts for exhibition & art Street Involved and Homeless Youth sale opportunities, 48 Youth Tues-Thu:2pm-6pm YES* NO NO NO NO NO YES NO 15-29 community garden 580 King Street West, 2nd Floor | programming, and 416-516-5889 www.sketch.ca music recording Housing Toronto Christian Resource Breakfast: connections: Centre 415 Gerrard Street | 9am-10am Mon-Wed: 50 Adults Mon-Fri: 9am-1:30pm YES YES NO YES NO NO NO 416-364-1997 www.tcrc.ca Lunch: 9am-11am, Tues **Location not as indicated on map Noon-1pm & Thu:1pm-3pm; workers co-op * Service is restricted to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2 nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  • 26. TDIN CENTRAL (5 of 5)Bathurst Street to Parliament StreetBloor Street to Lake Shore Boulevard Housi Serves Career Health Income # Name & Address Hours of Operation ng Laundry Showers Meals Food Bank Other Help: Only Help Care Referral Help harm reduction info & supplies; legal & YouthLink Inner City Mon, Wed, Thu: employment 7 Vanauley Street | Youth 9am-noon,1pm-4pm; Tues, Thu services; mental 51 YES YES YES YES All Day NO 416-703-3361 16-25 Tue: 9am-1pm; 9am-noon health worker; ID www.youthlink.ca Fri: 9am-noon, 1-3 pm Clinic* & HIV /AIDS support; housing support services Mon-Thu: 8:30am-4pm Toronto Council Fire-Drop-In Fri: 9am-2pm Program Breakfast:6am Sat & Sun: addiction & legal 52 439 Dundas Street East | YES Health Bus* YES* YES* Lunch: noon YES* 9am-4pm services* 416-360-4350 Dinner: 5pm www.councilfire.ca/Dropin.htm ^Extended Holiday Hours: 10am-3pm Bloor-Bathurst Gathering social and Supper $2.00 Spot 188 Lowther Avenue Tue: recreational prgms, 53 Adults NO NO NO NO NO NO or pay what NO Walmer Road Baptist Church 4-10 pm counselling geared you can 416 924-5883 x 5 (voice mail) toward referral Brunch: crisis intervention & Metropolitan United Church 11am Food supportive Nurse: 56 Queen Street East Mon, Wed, Fri: Lunch: 11am Cupboard to counselling, 54 Adults YES YES Mon, Wed, YES NO NO 416 363-0331 10am to 1pm (Tue & Thu supplement clothing, computer Fri www.metunited.org November to food banks access, telephone, End of March) art program Mon–Fri Every 45 min. 6am-5pm Diabetes clinic 6:30am- Thu, men’s group: Tue: 10:45am daily Toronto Friendship Centre 5pm-8pm 11am-1pm social & recreational 323 Dundas Street East, Community Sat & Sun: Nurse programs, 55 416-368-8179 Adults NO YES YES YES kitchen: NO 7am–11am Wed: counselling geared www.thetorontofriendshipcentre.co ^Extended Noon-2pm Mon-Wed & toward referral m Holiday Hours: Thu: Fri: 6am-11am 11am-2pm 2:30pm- (not Christmas Day) 4.30pm * Service is restricted to certain groups of people, or happens every so often. Please call the location for details. ^Extended Holiday Hours: 2009: Christmas Day – Fri. Dec. 25th; Boxing Day – Sat. Dec. 26th 2010: Family Day – Mon. Feb 15th; Good Friday – Apr. 2nd; Easter Monday – Apr. 5th; Victoria Day – Mon. May 24th; Canada Day – Thurs. July 1st; Civic Holiday – Mon. Aug. 2nd; Labour Day – Mon. Sept. 6th; Thanksgiving – Mon. Oct. 11th; Remembrance Day – Thurs. Nov. 11th
  • 27. TDIN CENTRALBathurst Street to Parliament Street - Bloor Street to Lake Shore Boulevard The Meeting Place: Bloor-Bathurst Gathering Spot Adelaide Resource Centre for Women St. Christopher House Walmer Road Baptist Church 25 67 Adelaide Street East | 416-392-9243 39 53 588 Queen Street West|416 504-4275 188 Lowther Avenue www.toronto.ca/housing/index.htm www.stchrishouse.org/adults/meeting-place 416 924-5883 x 5 (voice mail only) (In partnership with the Adelaide Anishnaabeg Youth Centre Metropolitan United Church Resource Centre for Women) formally known as - Native Child and Family 56 Queen Street East Fred Victor Women’s Day Program 40 Services of Toronto – 54 416 363-0331 67 Adelaide Street East |416-392-9245 Youth Drop In www.nativechild.org www.metunited.org www.fredvictor.org/womens.html ± 1 Wood Street | 416-850-6110 Toronto Friendship Centre All Saints Drop-In Centre Neighbourhood Information Post 323 Dundas Street East, 27 315 Dundas Street East | 416 368-7768 41 169 Gerrard Street, East, 2nd Floor 55 416-368-8179 www.allsaintstoronto.com www.nipost.com www.thetorontofriendshipcentre.com Church of the Redeemer 162 Bloor Street West | 416 922-4948 Red Cross-Downtown A 28 42 www.theredeemer.ca 41 Earl Street www.redcross.ca The Corner Drop-In 260 Augusta Street | 416 964-8747 Red Cross-Downtown B 29 43 www.ststephenshouse.com/dropin.shtml 54 Hayden Street www.redcross.ca Covenant House Community Support Regent Park Community Services www.covenanthouse.on.ca Health Centre 30 44 20 Gerrard Street East | 416 204-7037 465 Dundas Street East | 416 364-2261 www.regentparkchc.org St. Felix Community Centre Evangel Hall www.evangelhall.ca 32 45 25 Augusta Avenue | 416 203-1624 552 Adelaide Street West | 416 504-3563 www.stfelixcentre.ca Yonge Street Missions Evergreen Centre for Street Youth www.ysm.on.ca Sanctuary www.sanctuarytoronto.ca 33 46 381 Yonge Street | 416 977-7259 25 Charles Street East | 416 922-0628 519 Church Street Community Centre www.the519.org Scott Mission www.scottmission.com 34 47 519 Church Street | 416 392-6878 502 Spadina Ave | 416 923-8872 SKETCH: Working Arts for 519 Church Street Community Centre Street Involved & Homeless Youth 48 – Trans 519 Church Street | 416 392-6878 580 King Street West, 2nd Flr, www.sketch.ca Fred Victor Centre Open House Drop-In 416 364-8228 ++ There is no Drop-In facility located at 35 49 145 Queen Street East | this location. Gateway Drop-In (Salvation Army) ** Toronto Christian Resource Centre 36 www.thegateway.ca | 416 368-0324 50 415 Gerrard Street 416 364-1997 | tcrc.ca 107 Jarvis Street ** Location not as indicated on map Good Neighbours Club YouthLink Inner City | youthlink.ca 37 51 170 Jarvis Street | 416 366-5377 7 Vanauley Street | 416 703-3361 Good Shepherd Drop-In Council Fire-Drop-In Program 38 412 Queen Street East |416 869-3619 52 439 Dundas Street East|416-360-4350 www.goodshepherd.ca www councilfire.ca/Dropin.htm.
  • 28. TDIN CENTRALTDIN CENTRALBathurst Street to Parliament StreetBathurst Street to Par lia ment StreetBloor Street to Lake Shore BoulevardBloor Street to Lake Shore Boule vard ± Please note: Anishnaabeg Youth Centre formally known as - Native Child and Family Services of Toronto - Youth Drop In has moved to 1 Wood Street Please not e: Anishnaabeg Youth Centre formally known as Native C hild and Family Ser vices of Toro nto Yo ut h Drop In has m oved Wood Str eet ++ Please note: there is no drop-in facility at icon #49. Pleas e not e: t her e is drop-i n facility at icon # 49. ** Toronto Christian Resource Centre has temporarily moved to: 415 Gerrard Street (icon #50) Toro nto Christian Reso urce C entr e has tem porarily mo ved to: Gerr ard Str eet (icon e
  • 29. Employment 29The following community-based programs provide 1139 College Streethelp finding work. Employment Resource Centres are www.skillsforchange.orgalso located in each of the Toronto Employment and • Employment programs and training forSocial Services offices listed on page 32. For a more immigrants and refugees.comprehensive listing of employment programs, visitwww.toronto.ca/socialservices or www.211toronto.ca. St. Christopher House, Employment and Education ServicesCosti Employment Counselling Centre 416-848-7980416-588-2240 1033 King Street WestDufferin Mall, 900 Dufferin Street, Suite 1 www.stchrishouse.orgwww.costi.org • Employment preparation including help looking for a job, counselling and assessment.Dixon Hall, Labourlink416-860-9991 St. Stephen’s Community House7 Labatt Avenue, Suite 203 Employment Resource Centrewww.dixonhall.org/labourlink 416-531-4631 • Program finds casual or temporary work for 1415 Bathurst Street, Main Floor homeless or marginally housed individuals. www.ststephenshouse.com • For youth 16-29.Dixon Hall, Career Steps • Monday and Thursday, 9:15 a.m.-7:30 p.m.416-864-1511 Tuesday, Wednesday and Saturday, 9:15 a.m.-58 Sumach Street 4:30 p.m. Friday, 9:15 a.m.-1:00 p.m.www.dixonhall.org/CE&D.html#CareerSteps • Computer training, workshops and job Times Change Women’s Employment placement services for sole support mothers Service and women on social assistance. 416-927-1900 365 Bloor Street East, Suite 1704Fred Victor Centre, www.timeschange.orgEmployment Resource Centre • Workshops and resource centre for women.416-364-8986 • Monday – Thursday 9:00 a.m.-5:00 p.m.248 Queen Street East Friday 9:00 a.m.-2:30 p.m.www.fredvictor.org • Tuesday – Thursday 11:00 a.m.-8:00 p.m., WoodGreen Community Services Friday and Saturday 11:00 a.m.-5:00 p.m. East York Employment Centre • Walk-in job search centre with access to 416-615-1515 computers, Internet, phone and fax. 1450 OConnor Drive, Building 1, Unit 4 www.woodgreen.orgLearning Enrichment Foundation,Action Centre for Employment WoodGreen Community Services416-769-0830 East Toronto Employment Resource116 Industry Street Centrewww.lefca.org 416-462-3110 ext. 2316 • Current job postings available at www.lefjobs.com. 1080 Queen Street East www.woodgreen.orgMiziwe Biik Aboriginal • Monday – Thursday 9:00 a.m.-4:30 p.m.Employment and Training Friday and Saturday 9:00 a.m.-12:30 p.m.416-591-2310; Toll Free: 1-877-980-6961167 Gerrard Street East Yonge Street Mission, Evergreen Centre forwww.miziwebiik.com Youth • Employment counselling and assistance. 416-977-7259 381 Yonge Street, BasementSkills for Change www.ysm.on.caEmployment Resource Centre • Employment resource centre for street-416-572-0790 involved youth under 25. 2010 Guide to services for people who are homeless
  • 30. 30 Extreme Weather Plans Many of the services assisting people who are Hot Weather Plan homeless and at risk operate year round, including Hot weather can be especially dangerous for the drop-ins, shelters, street outreach and overnight elderly, infants, people with chronic illness and respite at the Assessment and Referral Centre. those taking medications. A list of air conditioned If you need emergency shelter public buildings, including drop-ins, is available on • Call 311. Or contact one of the following the City of Toronto’s Public Health website, directly as appropriate: www.toronto.ca/health/heatalerts/index.htm. Heat • Adults and youth should call 416-338-4766, or and Extreme Heat Alerts trigger additional services: 1-877-338-3398 toll free from any pay phone, • Canadian Red Cross Heat Information Line both 24 hours. 416-480-2616. • Families should call Central Family Intake • Cooling centres are opened. 416- 397-5637, 24 hours. • Tokens in several drop-ins for travel. Cold Weather Plan Cooling Centres in Toronto during an No one needs to stay outside, especially not when Extreme Heat Alert the cold weather can make it dangerous. The Out Metro Hall is open 24 hours during an Extreme Heat of the Cold program provides 120 beds per night Alert. All other locations are open 11:00 am to 7:00 on average from mid-November to mid-April. pm, seven days a week during an Extreme Heat Alert: Extreme Cold Weather Alerts trigger additional • Metro Hall 55 John Street services: • North York Civic Centre 5100 Yonge Street • 168 additional shelter beds. • East York Civic Centre 850 Coxwell Avenue • Tokens in several drop-ins for travel to shelter. • Etobicoke Olympium 590 Rathburn Road • Relaxing of shelter curfews and service • McGregor Community Centre 2231 restrictions. Lawrence Avenue East • Additional overnight street outreach. • Driftwood Community Centre 4401 Jane Street. • Centennial Park Community Centre 1967 Ellesmere Road Financial Assistance/Income Canada Child Tax Benefit Employment Insurance (EI) Toll Free: 1-800-387-1193 Frequently Asked Questions: Toll Free: www.cra-arc.gc.ca 1-800-206-7218; TTY Toll Free: 1-800-529-3742 • A tax-free monthly payment made to eligible www.servicecanada.gc.ca families to help them with the cost of raising • Regular Benefits children under 18. • Maternity and Parental Benefits • Sickness Benefits Canada Pension Plan (CPP) • Compassionate Care Benefits Frequently Asked Questions: Toll Free: 1-800-277- • Fishing Benefits 9914; TTY Toll Free: 1-800-255-4786 • Workers and/or Residents Outside Canada www.servicecanada.gc.ca • Family Supplement • Retirement Pension • Disability Benefits • Death Benefit • Childrens Benefits • Survivors Pension 2010 Guide to services for people who are homeless
  • 31. Financial Assistance/Income 31GST Credit The Ontario DisabilityToll Free: 1-800-959-1953 Support Program (ODSP)www.cra-arc.gc.ca Toll Free: 1-800-808-2268 • The GST/HST Credit program issues www.mcss.gov.on.ca payments to Canadians with low and modest • ODSP is designed to meet the needs of incomes to help offset all or part of the people with disabilities who are in financial GST/HST they pay on the purchase of goods need, or who want and are able to work and and services. The Canada Revenue Agency need support. Web site provides information on application procedures, eligibility, payment of the ODSP Offices: GST/HST credit and procedures to follow in case of overpayment. North York General Inquiry: 416-325-5900; TTY: 416-325-5846Guaranteed Income Supplement (GIS) 1870 Wilson AvenueToll Free: 1-800-277-9914; TTYToll Free: 1-800-926-9105www.servicecanada.gc.ca Scarborough • Provides additional money, on top of the Old General Inquiry: 416-325-0123; Age Security pension, to low-income seniors TTY: 416-326-7290 living in Canada. 770 Birchmount Road, Unit #30Old Age Security (OAS) Toronto/East YorkFrequently Asked Questions: Toll Free: 1-800-277- General Inquiry: 416-314-6514;9914; TTY Toll Free: 1-800-255-4786 TTY: 416-314-6521www.servicecanada.gc.ca 47 Sheppard Avenue East, 6th Floor • Old Age Security Pension • Allowance Program • Allowance for the Survivor Downtown • Guaranteed Income Supplement General Inquiry: 416-314-5700; • Old Age Security Identification Card TTY: 416-314-3393 385 Yonge Street, 2nd FloorOntario Child BenefitToll Free: 1-866-821-7770;TTY Toll Free: 1-800-387-5559 Ontario Works (OW)www.gov.on.ca/children Toronto Employment and Social Services Client • Eligibility is based on the number of children Services and Information Unit: 416-392-2956 under age 18 in your family and your family’s www.toronto.ca/socialservices net income. • Toronto Employment and Social Services delivers the OW program for youth and adults in financial need. • Applications can be made in person, by phone or online.You will need to attend an in-person follow-up interview. • Use the online eligibility estimator to find out if you qualify for OW or ODSP. 2010 Guide to services for people who are homeless
  • 32. 32 Financial Assistance/Income Toronto Employment and Social Services Offices Office Address Service Area by Postal Code Scarborough West 1225 Kennedy Rd, Unit 1, Toronto M1P 2L4 M1K M1L M1M Social Services General Inquiries: 416-392-2800 M1N M1P M1R Intake: 416-392-2725 Scarborough North 5639 Finch Ave E, Toronto M1B 5L1 M1B M1C M1E Social Services General Inquiries: 416-397-1000 M1G M1H M1J Intake: 416-397-1010 M1S M1T M1V M1W M1X North York East 20 Lesmill Rd, Toronto M3B 2T5 M2H M2J M2K Social Services General Inquiries: 416-392-2850 M2L M2M M2N Intake: 416-392-2811 M2P M2R M3A M3B M4N M5M North York West 1860 Wilson Ave, Toronto M9M 3A7 M3L M3N M9L Social Services General Inquiries: 416-392-6500 M9M M9N Intake: 416-397-0185 North York Central 1117 Finch Ave W, Toronto M3J 2P7 M3H M3J M3K Social Services General Inquiries: 416-397-9450 M3M M6A M6L Intake: 416-397-9451 East York 1450 O’Connor Dr, Bldg 1 Unit 33 M3C M4A M4B Social Services Toronto M4B 2T8 M4C M4G M4H General Inquiries: 416-392-3400 M4J M4K Intake: 416-392-3421 East Toronto 1631 Queen St E, Toronto M4L 1G4 M4E M4L M4M Social Services General Inquiries: 416-392-3200 Intake: 416-392-3213 t Central Toronto 150 Eglinton Ave E, Suite 900, Toronto M4P 3E2 M4P M4R M4S Social Services General Inquiries: 416-397-1800 M4T M4V M5N M5P Intake: 416-397-5100 M5R M6B M6C M6E Downtown Toronto 111 Wellesley St E, Toronto M4Y 3A7 M4W M4X M4Y Social Services General Inquiries: 416-392-5300 M5A Intake: 416-392-5100 High Park / Parkdale 1900 Dundas St W, Toronto M6R 3B6 M6J M6K M6R Social Services General Inquiries: 416-397-7800 Intake: 416-397-7900 Metro Hall 214 Wellington St W, Toronto M5V 3C6 M5B M5C M5E M5G Social Services General Inquiries: 416-392-2600 M5H M5J M5K M5L Intake: 416-392-2635 M5S M5T M5V M5W M5X M6G Etobicoke North 220 Attwell Dr, Unit 4, Toronto M9W 6T9 M9R M9V M9W Social Services General Inquiries: 416-392-6400 Intake: 416-392-6405 York/Humber 605 Rogers Rd, Toronto M6M 1B9 M6H M6M M6N Social Services General Inquiries: 416-392-6200 Intake: 416-392-6242 Etobicoke South 779 The Queensway, Toronto M8Z 1N4 M6P M6S M8V M8W Social Services General Inquiries: 416-392-6550 M8X M8Y M8Z M9A Intake: 416-397-0330 M9B M9C M9P
  • 33. Financial Assistance/Income 33Employment and Social Services Information in Other LanguagesTo get information on Ontario Works in a language other than English, please refer to the numbers listedbelow for service in various languages. Staff will provide general information about the Employment andSocial Services Division and details on where to apply. Written requests for information can also be sent to:Toronto Employment and Social ServicesClient Services and Information Unit55 John Street, 12th FloorMetro Hall Station 1123Toronto OntarioM5V 3C6Language LinesEnglish 416-392-8623Chinese 416-397-7383Farsi/Persian 416-392-2987French 416-397-7385Polish 416-392-4225Portuguese 416-397-7381Russian 416-397-0123Somali 416-397-7384Spanish 416-397-7382Vietnamese 416-397-1787TTY 416-392-2594 or 416-392-2823HealthFor emergencies please dial 9-1-1.General InformationCollege of Physicians andSurgeons of OntarioGeneral Inquiries: 416-967-2603;Toll Free: 1-800-268-7096 ext. 603To find a new doctor: 416-967-2626;www.cpso.on.ca • Online search tool has a list of doctors accepting new patients.Community Care Resources416-506-9888; Toll Free: 1-866-243-0061www.toronto.communitycareresources.ca • An access point to health and personal support services in the community. 2010 Guide to services for people who are homeless
  • 34. 34 Health Healthy Ontario Assistive Devices and Special Diet www.healthyontario.com • General health information. Ontario Ministry of Health and • Includes listings of doctors, medical providers Long-Term Care and a database with information on Assistive Devices Program prescription and over-the-counter drugs. 416-327-8804 or 416-327-4282; TTY Toll Free: 1-800-268-6021 MedVisit Doctors Housecall Service www.health.gov.on.ca/english/public/pub/pub_menu 416-631-3000 s/pub_adp.html www.medvisit.ca • Ontario residents with long-term physical • Doctors make house calls for non-emergency disabilities and valid health cards can apply for situations. help in paying for medical equipment and • All charges covered by Ontario Health devices. Insurance. • Program covers eye glasses, hearing aids, diabetes supplies, prosthetic devices and Ontario Ministry of Health mobility devices. INFOline Toll Free: 1-800-664-8988; TTY Toll Free: 1-800-387-5559 Toronto Employment and Social Services Special Services Items Telehealth Ontario General Inquiry: 416-392-8623 Toll Free: 1-866-797-0000; TTY www.toronto.ca/socialservices Toll Free: 1-866-797-0007 • OW clients with special needs should contact • A free, confidential telephone service for their caseworker. general health information or advice from a • Items covered include prescription drugs, Registered Nurse. diabetes supplies, dentures, wheelchairs, • Callers do not need a health card. scooters, prosthesis, and respiratory supplies. • 24 hours a day, 7 days a week. Toronto Employment and Social Services Toronto Public Health Special Needs Items for Persons Not in Receipt of Toronto Health Connection Information Line: Social Assistance (Hardship Fund) 416-338-7600; TTY: 416-392-0658 General Inquiry: 416-392-8623 www.toronto.ca/health/thc_index.htm www.toronto.ca/socialservices • Information and access to all Toronto Public • Toronto Employment and Social Services Health programs and services. administers the Hardship Fund, which is • Free, confidential information and advice meant to help residents purchase medical from a public health professional. supplies they otherwise could not afford. • Items covered include eyeglasses, prescription drugs, dentures and dental services. Toronto Employment and Social Services Special Diet General Inquiry: 416-392-8623 www.toronto.ca/socialservices • If you are receiving Ontario Works and have a medical condition that requires a special diet, you may be eligible for added benefits. • Condition must be confirmed by an approved health professional such as a doctor, nurse or dietician. 2010 Guide to services for people who are homeless
  • 35. Health 35Community Health Centres Loblaws Superstore, 825 Don Mills Road • After hours available – call first.and Medical Centres North York Family PhysiciansEtobicoke/York After Hours Clinic 416-491-6338Albion Thistledown Medical Centre Bayview Village Shopping Centre, Loblaws Complex416-740-7272 2901 Bayview Avenue, Main Floor900 Albion Road Saturday, Sunday 10:00 a.m.-4:00 p.m.Etobicoke Medical Clinic416-621-2220400 The East Mall Scarborough Boniface Park Medical CentreThe Four Villages Community Health 416-264-3443Centre 700 Markham Road, Unit 8416-604-33611700 Bloor Street West One Stop Medical Centrewww.4villageschc.ca 416-431-0736 3585 Lawrence Avenue East, Suite 1AKingsway Walk-In Clinic416-207-98182939 Bloor Street West Toronto/East YorkLakeshore Area Multi-Service Project Danforth Main Street Clinic(LAMP) 416-699-3619416-252-6471 2494 Danforth Avenue, Ste 203185 Fifth Streetwww.lampchc.org Davenport-Perth Neighbourhood Centre 416-656-8025Westway Medical Centre 1900 Davenport Road416-244-8404 www.dpnc.ca1723 Kipling Avenue, Unit 4A • Walk-in for adults and children by appointment. East End Community Health Centre 416-778-5858York Community Services 1619 Queen Street East416-653-54001651 Keele Street Fairlawn Medical Centrewww.ycservices.com 416-322-9933 2401 Yonge Street, Ste 209North YorkAvenue Medical Clinic416-482-2111190 Wilson AvenueDon Mills Walk-in Centre416-383-1251 2010 Guide to services for people who are homeless
  • 36. 36 Health Flemingdon Health Centre Anishnawbe Health Toronto 416-429-4991 416-360-0486 10 Gateway Boulevard 225 Queen Street East www.fhc-chc.com www.aht.ca • Provides Traditional Healing within a multi- New Heights Community disciplinary health care model to improve the Health Centre health and well being of Aboriginal people. 416-787-1661 12 Flemington Road The Anne Johnston Health Station www.newheightshealth.org 416-486-8666 2398 Yonge Street Parkdale Community Health Centre www.ajhs.ca 416-537-2455 • A wide range of programs and services 1229 Queen Street West promote the health and well-being of seniors, www.parkdalehealth.ca youth, and people with physical disabilities • General medical services, mental health and requiring an accessible, barrier-free environment. addiction programs. • No Ontario Health Insurance required for Centre Francophone de Toronto general services. www.centrefranco.org • French-speaking physicians, nurse Sherbourne Health Centre practitioners and registered nurses provide 416-324-4180 primary health care and counselling. 333 Sherbourne Street • If you have trouble in English, you can obtain www.sherbourne.on.ca medical interpretation services through the Tuesdays 12:30 p.m., Fridays 8:30 a.m. Centre Francophone. • Unscheduled care clinics for homeless and underhoused people. Locations: • No appointment required. 416-922-2672 22 College Street, Main Floor St. Lawrence Community Health Centre 416-864-6000 416-203-1220 140 The Esplanade, Unit 3, 1st Floor 20 Lower Spadina Road www.stmichaelshospital.com 416-492-2672 5 Fairview Mall Drive, Ste 280 Specialty Health Street Health Service Providers 416-921-8668 338 Dundas Street East Access Alliance Multicultural Health and www.streethealth.ca Community Services • Nurses at clinics assess health complaints and 416-324-8677 make referrals to doctors, dentists and social 340 College Street, Ste 500 services. www.accessalliance.ca • If needed, nurses can provide some over-the- • A community health team of social workers, counter medications, as well as supplies such recreationists, dieticians, community workers as socks, vitamins, hygiene supplies, and and peer outreach workers strives to be clothes. accessible to immigrants and refugees. 2010 Guide to services for people who are homeless
  • 37. Health 37• Nurses will accompany clients to medical Planned Parenthood of Toronto appointments when necessary. Community Health Centre 416-961-0113 Street Health Clinics: 36B Prince Arthur Avenue The Good Neighbours Club www.ppt.on.ca (drop-in for men over 50) • Testing for sexually transmitted infections, 170 Jarvis Street counselling and sexual education services. Monday 10:00 a.m.-11:00 a.m. • For adults in their reproductive years and youth age 13-29. All Saints Church 315 Dundas Street East Tuesday noon-2:00 p.m. Hospitals with Emergency Rooms Toronto Friendship Centre 323 Dundas Street East Etobicoke Thursday 11:00 a.m.-1:00 p.m. William Osler Health Centre, Etobicoke General HospitalSexual Health Clinics 416-747-3528 ext. 1 101 Humber College Boulevard (Highway 27-FinchAids and Sexual Health Information Line Avenue West)Toronto Public Health416-392-2437; Toll Free: 1-800-668-2437 North York • Call to speak to a counsellor or to locate a nearby sexual health clinic. Humber River Regional Hospital, • Anonymous. Finch Avenue Site 416-747-3833Hassle Free Clinic 2111 Finch Avenue West (at Highway 400)Men: 416-922-0603Women: 416-922-0566 North York General Hospital66 Gerrard Street East, 2nd Floor 416-756-6000www.hasslefreeclinic.org 4001 Leslie Street (at Sheppard Avenue East)Men: Monday, Wednesday 4:00 p.m.-8:00 p.m.;Tuesday, Thursday 10:00 a.m.-3:00 p.m.; Sunnybrook Health Sciences CentreFriday 4:00 p.m.-7:00 p.m.; 416-480-4207 ext. 0Saturday 10:00 a.m.-2:00 p.m. 2075 Bayview Avenue (at Lawrence Avenue East)Women: Monday,Wednesday, Friday 10:00 a.m.-3:00 p.m.;Tuesday, Thursday 4:00 p.m.-8:00 p.m. • Counselling and medical services for birth Scarborough control and sexually transmitted diseases. • Confidential, no Ontario Health Insurance required. Scarborough Hospital, General Campus • Free condoms, needle exchange. 416-431-8181 ext. 0 3050 Lawrence Avenue East (at McCowan Road) Scarborough Hospital, Birchmount Campus 416-495-2550 ext. 0 3030 Birchmount Road (at Finch Avenue East) 2010 Guide to services for people who are homeless
  • 38. 38 Health Toronto/East York Hospital for Sick Children (up to age 17) Toronto East General Hospital 416-813-1500 416-469-6435 555 University Avenue (at Gerrard Street West) 825 Coxwell Avenue (at Mortimer Avenue) Mount Sinai Hospital Toronto General Hospital 416-586-5054 416-340-3947 600 University Avenue (at College Street) 200 Elizabeth Street (University Avenue-Gerrard Street West) St. Joseph’s Health Centre 416-530-6003 Toronto Western Hospital 30 The Queensway (at Roncesvalles Avenue) 416-603-5190 399 Bathurst Street (at Dundas Street West) St. Michael’s Hospital 416-864-5094 30 Bond Street (Church Street-Queen Street East) Sherbourne Health Centre, Health Bus Office: 416-324-4170 Mobile: 416-881-3300 www.sherbourne.on.ca/programs/programs • Delivers mobile on-the-spot nursing care to homeless and underhoused individuals in southeast Toronto. • The Health Bus makes regular stops during days and evenings at a number of community locations. • Confidential, no Health Card required. • For more details, or a weekly schedule, see their website. Housing and Housing Help Housing Connections 416-981-6111 • To fill out or update an application, visit 176 Elm Street, Main Floor Housing Connections online or go to their office. www.housingconnections.ca • Help with filling out an application is available Monday, Wednesday, Thursday and Friday from Housing Connections or from Housing 8:30 a.m.-4:30 p.m.; Tuesday 10:00 a.m.-6:00 p.m. Help Centres. • Housing Connections manages the centralized waiting list for rent-geared-to-income (RGI) units. • People who need rent-geared-to-income housing must apply through Housing Connections and keep their information up-to-date. 2010 Guide to services for people who are homeless
  • 39. Housing and Housing Help 39Housing Help Centres ScarboroughHousing help workers have information aboutavailable housing and can help fill out applications. Scarborough Housing Help CentreThey can also help talk to landlords or give advice 416-285-8070on housing issues, income support programs and 2500 Lawrence Avenue East, Unit 205eviction prevention. www.shhc.ca Monday-Thursday 8:30 a.m.-4:30 p.m.Etobicoke/York Friday 8:30 a.m.-2:00 p.m.Albion-North Etobicoke416-741-1553 Toronto/East York1530 Albion Road, Suite 205Monday-Friday 9:30 a.m.-5:00 p.m. East York Housing Help Centre (East York East Toronto Family Resources Organization)West Toronto Housing Help Services, West 416-698-9306Toronto Community Legal Services 71 Gough Avenue416-531-0841 www.eastyorkhousinghelp.ca672 Dupont Street, Suite 315 (Note: Mobile Unit) Monday-Friday 9:00 a.m.-4:30 p.m.Monday, Wednesday, Thursday 9:00 a.m.-5:00 p.m.; • By appointment.Tuesday, Friday 9:00 a.m.-1:00 p.m. Flemingdon Neighbourhood ServicesSouth Etobicoke 416-424-2900416-252-6471 10 Gateway Boulevard, Suite 104185 Fifth Street www.fnservices.orgMonday-Friday 9:30 a.m.-5:00 p.m. Monday-Friday 9:00 a.m.-5:00 p.m.York Community Services WoodGreen Community Centre416-653-5400 416-469-52111651 Keele Street 835 Queen Street EastMonday, Friday 9:00 a.m.-5:00 p.m.; www.woodgreen.orgTuesday – Thursday 9:00 a.m.-8:00 p.m. Monday 9:00 a.m.-1:00 p.m. drop-in • Please call for an appointment Thursday 1:00 p.m.-4:30 p.m. drop-in Friday closed.North York Housing Help in Shelters Most shelters have housing help workers who canCOSTI - North York Housing Help Centre help clients search for housing, assist with filling out416-244-0480 applications and accompany them on appointments.North York Sheridan Mall1700 Wilson Avenue, Suite 114 Streets to Homeswww.costi.org 416-392-0090Monday, Wednesday, Friday 10:00 a.m.-12:30 p.m. 112 Elizabeth StreetWomen and families: Monday – Friday 1:00 p.m.-4:00 p.m. Monday-Friday 9:00 a.m.-noon (walk-in service) Arrive by 11:30 a.m. for last intake appointment. • Assistance to find and keep housing for people who are street involved. 2010 Guide to services for people who are homeless
  • 40. 40 Identification Service Canada Service Ontario Toll Free: 1-800-622-6232; TTY Toll Free: 1-800- Toll Free: 1-800-268-8758 926-9106 • Health Card renewal and replacement as well www.servicecanada.gc.ca as general information and referral for • For general information on getting or government programs and services. replacing a passport, Social Insurance Number or Permanent Resident Card. Service Ontario Centres: 1-800-267-8097 Etobicoke/York 777 Bay Street Toronto Rogers Road 3737 Chesswood Drive 605 Rogers Road • Scheduled outreach site. See website for details Health card (OHIP) offices: 1-888-376-5197 3300 Bloor Street West, Unit 142 North York 4400 Dufferin Street North, Unit 4A Toronto Flemington Park 2063 Lawrence Avenue East 29 St. Dennis Drive 47 Sheppard Avenue East, Unit 417 • Scheduled outreach site. See website for details Street Health, I.D. Replacement Toronto Lawrence Square 416-921-8668 for information on ID clinics. 700 Lawrence Avenue West • Street Heath can help clients get birth certificates, Social Insurance cards, Ontario Toronto Willowdale Health Cards, landed immigration documents, 4900 Yonge Street and other documents. Street Health, I.D. Safe Toronto/East York 416-925-0043 Toronto Canada Quay 338 Dundas Street East 235 Queen’s Quay West Mon.,Wed.,Thurs., Fri. 9:00 a.m.-5 p.m.;Tues. 11 a.m. - 5 p.m. • Street Health’s I.D. Safe is secure place to Toronto Cecil Street Community Centre store identification and related documents. 58 Cecil Street • Scheduled outreach site. See website for details Toronto Centre 25 St. Clair Avenue East Toronto City Hall 100 Queen Street West Toronto Gerrard Square 1000 Gerrard Street East Toronto Dufferin Mall 900 Dufferin Street 2010 Guide to services for people who are homeless
  • 41. Libraries 41Toronto Public Librariess Eatonville416-393-7131; TTY: 416-393-7030 416-394-5270www.torontopubliclibrary.ca 430 Burnhamthorpe Road Wheelchair Accessible/WifiLibrary materials and Internet access are availablefor free at ALL Toronto Public Library locations. Elmbrook ParkThey also have all sorts of interesting seminars, 416-394-5290workshops and events. Check out their online 2 Elmbrook Crescentcalendar. If you want to use the Internet, a library Wheelchair Accessible/Wificard provides unlimited access. A temporary IDnumber can be issued for single use. Evelyn Gregory 416-394-1006Newly housed tenants who want a library card can 120 Trowell Avenuepresent a current bill, invoice, government cheque Wifior any current legal document with their name andaddress on it. If none of these options are available Humber Bayplease speak to your local library staff about 416-394-5300additional options. 200 Park Lawn Road Wheelchair AccessibleEtobicoke/York Humberwood 416-394-5210Albion 850 Humberwood Boulevard416-394-5170 Wheelchair Accessible/Wifi1515 Albion RoadWheelchair Accessible/Wifi Humber Summit 416-395-5840Alderwood 2990 Islington Avenue416-394-5310 Wheelchair Accessible/Wifi2 Orianna DriveWheelchair Accessible Jane/Dundas 416-394-1014Brentwood 620 Jane Street416-394-5240 Wheelchair Accessible/Wifi36 Brentwood Road NorthWifi Long Branch 416-394-5320Centennial 3500 Lake Shore Boulevard West416-395-5490 Wheelchair Accessible/Wifi578 Finch Avenue WestWheelchair Accessible/Wifi Maria A. Shchuka 416-394-1000Downsview 1745 Eglinton Avenue West416-395-5720 Wheelchair Accessible/Wifi2793 Keele StreetWheelchair Accessible/Wifi Mimico Centennial 416-394-5330 47 Station Road Wifi 2010 Guide to services for people who are homeless
  • 42. 42 Libraries Mount Dennis Armour Heights 416-394-1008 416-395-5430 1123 Weston Road 2140 Avenue Road Wheelchair Accessible/Wifi Wheelchair Accessible/Wifi New Toronto Barbara Frum 416-394-5350 416-395-5440 110 Eleventh Street 20 Covington Road Wheelchair Accessible/Wifi Wheelchair Accessible/Wifi Northern Elms Bayview Village Shopping Centre 416-394-5230 416-395-5460 123B Rexdale Boulevard, Unit 5 2901 Bayview Avenue Wheelchair Accessible/Wifi Wheelchair Accessible/Wifi Oakwood Village Library and Arts Centre Black Creek 416-394-1040 416-395-5470 341 Oakwood Avenue Wheelchair Accessible/Wifi North York Sheridan Mall 1700 Wilson Avenue Rexdale Wheelchair Accessible/Wifi 416-394-5200 2243 Kipling Avenue Brookbanks Wheelchair Accessible 416-395-5480 210 Brookbanks Drive Richview Wheelchair Accessible/Wifi 416-394-5120 1806 Islington Avenue Don Mills Wheelchair Accessible/Wifi 416-395-5710 888 Lawrence Avenue East Runnymede Wheelchair Accessible/Wifi 416-393-7697 2178 Bloor Street West Fairview Wheelchair Accessible/Wifi 416-395-5750 35 Fairview Mall Drive Weston Wheelchair Accessible/Wifi 416-394-1016 2 King Street Flemingdon Park Wheelchair Accessible/Wifi 416-395-5820 29 St. Dennis Drive Wheelchair Accessible/Wifi North York Hillcrest Amesbury Park 416-395-5830 416-395-5420 5801 Leslie Street 1565 Lawrence Avenue West Wheelchair Accessible/Wifi Wheelchair Accessible/Wifi 2010 Guide to services for people who are homeless
  • 43. Libraries 43Jane/Sheppard Bendale416-395-5966 416-396-89101906 Sheppard Avenue West 1515 Danforth RoadWheelchair Accessible/Wifi Wheelchair Accessible/WifiNorth York Central Library Bridlewood416-395-5535 416-396-89605120 Yonge Street Bridlewood MallWheelchair Accessible/Wifi 2900 Warden Avenue Wheelchair Accessible/WifiPleasant View416-395-5940 Burrows Hall575 Van Horne Avenue 416-396-8740Wheelchair Accessible/Wifi 1081 Progress Avenue Wheelchair Accessible/WifiVictoria Village416-395-5950 Cedarbrae184 Sloane Avenue 416-396-8850Wheelchair Accessible/Wifi 545 Markham Road Wheelchair AccessibleWoodview Park • Closed for renovation416-395-596016 Bradstock Road CliffcrestWheelchair Accessible/Wifi 416-396-8916 3017 Kingston RoadYorkville Wheelchair Accessible/Wifi416-393-766022 Yorkville Avenue Eglinton SquareWheelchair Accessible/Wifi 416-396-8920 Eglinton Square MallYork Woods 1 Eglinton Square, Unit 126416-395-5980 Wheelchair Accessible/Wifi1785 Finch Avenue WestWheelchair Accessible/Wifi Goldhawk Park 416-396-8964 295 Alton Towers CircleScarborough Wheelchair Accessible/WifiAgincourt Guildwood416-396-8943; TTY: 416-396-8953 416-396-8872155 Bonis Avenue Guildwood PlazaWheelchair Accessible/Wifi 123 Guildwood Parkway Wheelchair Accessible/WifiAlbert Campbell416-396-8890496 Birchmount RoadWifi 2010 Guide to services for people who are homeless
  • 44. 44 Libraries Highland Creek Woodside Square 416-396-8876 416-396-8979 3550 Ellesmere Road Woodside Square Mall Wheelchair Accessible/Wifi 1571 Sandhurst Circle Wheelchair Accessible/Wifi Kennedy/Eglinton 416-396-8924 Liberty Square Shopping Plaza Toronto/East York 2380 Eglinton Avenue East Wheelchair Accessible/Wifi Annette Street 416-393-7692 Malvern 145 Annette Street 416-396-8969 Wheelchair Accessible 30 Sewells Road Wheelchair Accessible/Wifi Beaches 416-393-7703 Maryvale 2161 Queen Street East 416-396-8931 Wheelchair Accessible/Wifi Parkway Mall 85 Ellesmere Road Bloor/Gladstone Wheelchair Accessible/Wifi 416-393-7674 1101 Bloor Street West McGregor Park Wheelchair Accessible/Wifi 416-396-8935 2219 Lawrence Avenue East City Hall Wheelchair Accessible/Wifi 416-393-7650 Nathan Phillips Square Morningside 100 Queen Street West 416-396-8881 Wheelchair Accessible/Wifi 4279 Lawrence Avenue East Wheelchair Accessible/Wifi College/Shaw 416-393-7668 Port Union 766 College Street 416-396-8885 Wheelchair Accessible 5450 Lawrence Avenue East Wheelchair Accessible/Wifi Danforth/Coxwell 416-393-7783 Steeles 1675 Danforth Avenue 416-396-8975 Wheelchair Accessible/Wifi Bamburgh Gardens Plaza 375 Bamburgh Circle Davenport Wheelchair Accessible/Wifi 416-393-7732 1246 Shaw Street Taylor Memorial Wheelchair Accessible 416-396-8939 1440 Kingston Road Wheelchair Accessible/Wifi 2010 Guide to services for people who are homeless
  • 45. Libraries 45Dawes Road Locke416-396-3820 416-393-7730416 Dawes Road 3083 Yonge StreetWheelchair Accessible/Wifi Wheelchair Accessible/WifiDeer Park Main Street416-393-7657 416-393-770040 St. Clair Avenue East 137 Main StreetWheelchair Accessible/Wifi Wheelchair Accessible/WifiDufferin Mount Pleasant416-393-7712 416-393-77371625 Dufferin Street 599 Mt. Pleasant RoadWheelchair Accessible/Wifi Wheelchair AccessibleForest Hill Northern District416-393-7706 416-393-7610700 Eglinton Avenue West 40 Orchard View BoulevardWheelchair Accessible/Wifi Wheelchair Accessible/WifiGerrard/Ashdale Palmerston416-393-7717 416-393-76801432 Gerrard Street East 560 Palmerston AvenueWheelchair Accessible/Wifi Wheelchair Accessible/WifiHigh Park Pape/Danforth416-393-7671 416-393-7727228 Roncesvalles Avenue 701 Pape AvenueWheelchair Accessible/Wifi Wheelchair Accessible/WifiJones Parkdale416-393-7715 416-393-7686118 Jones Avenue 1303 Queen Street WestWheelchair Accessible/Wifi Wheelchair Accessible/WifiLeaside Parliament416-396-3835 416-393-7663165 McRae Drive 269 Gerrard Street EastWheelchair Accessible/Wifi Wheelchair Accessible/WifiLillian H. Smith Perth/Dupont416-393-7746 416-393-7677239 College Street 1589 Dupont StreetWheelchair Accessible/Wifi Wheelchair Accessible 2010 Guide to services for people who are homeless
  • 46. 46 Libraries Queen/Saulter Thorncliffe 416-393-7723 416-396-3865 765 Queen Street East 48 Thorncliffe Park Drive Wheelchair Accessible Wheelchair Accessible • Closed for renovation Riverdale 416-393-7720 Todmorden Room 370 Broadview Avenue 416-396-3875 Wheelchair Accessible/Wifi 1081 1/2 Pape Avenue Wheelchair Accessible S. Walter Stewart 416-396-3975 Toronto Reference Library 170 Memorial Park Avenue 416-395-5577 Wheelchair Accessible/Wifi 789 Yonge Street Wheelchair Accessible/Wifi Sanderson 416-393-7653 Urban Affairs 327 Bathurst Street 416-397-7241 Wheelchair Accessible/Wifi Metro Hall 55 John Street Spadina Road Wheelchair Accessible/Wifi 416-393-7666 10 Spadina Road Wychwood Wheelchair Accessible 416-393-7683 1431 Bathurst Street St. Clair/Silverthorn Wheelchair Accessible 416-393-7709 1748 St. Clair Avenue West St. James Town 416-393-7744 495 Sherbourne Street Wheelchair Accessible /Wifi St. Lawrence 416-393-7655 171 Front Street East Wheelchair Accessible Swansea Memorial 416-393-7695 95 Lavinia Avenue Wheelchair Accessible 2010 Guide to services for people who are homeless
  • 47. Meals 47Free or Low Cost MealsName Address & intersection Phone Hours Meals and Cost416 Community 416 Dundas St E 416-928-3334 Mon-Sun 8 am-4 pm Free breakfast 8 am-10am,Support for Women (Parliament St-Dundas St E) and open statutory Free lunch 12 pm-2pm(416 Drop-in Centre) holidays519 Church Street 519 Church St 416-392-6874 Sun 9 am-4 pm Free coffee and pastryCommunity Centre (Church St-Wellesley St) Free hot meal noonAIDS Committee of St. Peters Anglican Church 416-340-2437 Fri noon Free hot meal – mustToronto 188 Carlton St register with agency (Carlton-Bleeker StsBloor-Bathurst Inter- Walmer Road Baptist Church 416-924-5883 Tue 6:30 meal served $2 full course meal withchurch Gathering Spot 188 Lowther Ave ext. 5 Meal preparation at shared preparation and (Bloor St-Spadina Rd) 4 pm clean upCanadian Red Cross Our Lady of Lourdes Church 416-480-0195 Mon 8:30 am-10 am Mon breakfast 41 Earl St ext. 2206 Wed 5:30 pm-7 pm Wed dinner (Sherbourne St-Wellesley St)Calvin Presbyterian 26 Delisle Ave 416-923-9030 2nd and last Sat of Free communityChurch (Yonge St-St Clair Ave W) each month, breakfast 8:30 -9:45 amCapuchin Outreach 1322 Queen St W 416-532-4172 Tue-Fri & Sun $1 nutritious meal,St. Francis Table (West of Dufferin St) noon-1 pm offering two entrees for Mon-Fri 4:30-6 pm dinner and many lunchesCaribbean Canadian 867 College St 416-534-1145 Wed 9-12 pm Soup kitchen, bag ofCatholic Centre (Ossington Ave-College St) groceries available to anyoneChristie Ossington 854 Bloor St W 416-534-8941 Noon-1 pm Free year-round lunch,Neighbourhood Centre (Ossington Ave-Bloor St W) ext. 301 Food bank for sole parents on Wed 1:30-3:30 pmChurch of Redeemer 162 Bloor St 416-922-4948 Mon-Fri 9 am-noon Free mealCommunity Action 1900 Davenport Rd, 416-656-8025 Wed 5pm Community dining –Resource Centre (Lansdowne Ave- Fri noon $1 donation welcome Davenport Rd) but not necessaryCornerstone Urban 170 Jarvis St. 416-203-7117 Sat 5-7 pm Free year-round dinnerChurch (Good neighbours Club)Covenant House 20 Gerrard St. E 416-598-4898 Mon-Fri 1:15-3 pm Free lunch(youth 16-24) (Yonge-Gerrard) 5-7 pm Free dinner 2010 Guide to services for people who are homeless
  • 48. 48 Meals Name Address & intersection Phone Hours Meals and Cost Davenport Perth 1900 Davenport Rd 416-656-8025 Mon, Wed 5-6:30 pm $1 or pay what you can Neighbourhood Centre (Lansdowne Ave- Fri noon-1:30 pm Davenport Rd) Doorsteps Chalkfarm Community 416-241-6384 Thu noon-2 pm Healthy Heart Lunch Neighbourhood Services Centre 180 Chalkfarm Dr (Jane St-Wilson Ave) Evergreen Youth Centre 381 Yonge St, 416-977-7259 Mon-Fri 1-3pm Free lunch (youth 16-24) 5-6pm Free dinner Fred Victor Centre 145 Queen St E 416-364-8228 Mon-Fri 10 am-noon $1.50 brunch Friends Restaurant (Jarvis St-Queen St E) Mon-Sun 4-5:30 pm $2.50 dinner *credit available Fort York Food Bank 797 Dundas St 416-203-3011 Tue-Sat noon-2 pm Free community (Dundas St-Palmerstone Ave) meals/snack Good Neighbours Club 170 Jarvis St 416-366-5377 Mon-Fri 11:15 am-12:30 pm Lunch $0.25 (men only) (men over 50) (Jarvis St-Queen St E) Wed-Fri 3:00-4:30 pm Dinner $0.25 Sun 11:15am-12:30 pm Free Sunday lunch Good Shepherd Centre 412 Queen St E 416-869-3619 Mon-Sun 2-4 pm Free (Parliament St-Queen St E) LAMP Community 185 Fifth St 416-252-6471 Mon, Wed noon Free Health Centre (Islington Ave-Lake Shore Blvd W) Lawyers Feed the Hungry Osgoode Hall 416-947-3412 Wed, Fri 5-6 pm Free dinner 130 Queen St W Thu 6:45-7:30 am Free breakfast (University Ave-Queen St W) Sun 9-11am *bagged lunches with the meal when available Metropolitan United 56 Queen St E 416-363-0331 Tue,Thu Free hot brunch Church (Church St-Queen St E) 11:30 am-2pm Free dinner Mon 6-7:30 pm Mid-Toronto Community 192 Carlton St 416-962-9449 Fri 10 am-1 pm Meet and eat lunch for Services (Sherbourne St-Carlton St) persons living with HIV/AIDS Native Canadian Centre 16 Spadina Rd 416-964-9087 Mon-Fri noon-12:30 pm $2 if employed of Toronto (Spadina Rd-Bloor St W) $1 if unemployed/student Neighbourhood Link Secord CC 416-691-7407 Thu 5-6 pm Free Support Services 91 Barrington Av (Barrington Ave-Doncaster Ave) 2010 Guide to services for people who are homeless
  • 49. Meals 49Name Address & intersection Phone Hours Meals and CostParkdale Activity 1499 Queen St W 416-537-2262 Mon-Fri 9:30 am Free breakfastRecreation Centre (Lansdowne Ave-Queen St W) Mon-Thu 11:30 am Free lunch Fri-Sun 1 pm Free lunchSalvation Army 789 Dovercourt Rd 416-532-4511 Thu 11 am-4 pm Free lunchBloor Central (Dovercourt Rd-Bloor St W) Thu 6-8 pm Free dinnerSalvation Army 107 Jarvis St 416-368-0324 Mon, Wed, Thu, Sat, Sun Free dinnerGateway 4:30-5:30 pm (tickets must be picked up between 1-4 pm)Salvation Army 135 Sherbourne St 416-366-2733 Mon, Wed, Thu, Fri, Sat Free. Pick up ticket byMaxwell Meighen Centre (Sherbourne St-Queen St E) 12:30 pm 11:30 am for free lunchSanctuary 25 Charles St. E 416-922-0628 Wed 12:30 pm Free lunch Thu 6:30 pm Free dinnerScott Mission 502 Spadina Ave 416-923-8872 Mon-Sun 10:30 & 11:30 am Free hot meal (Spadina Ave-College St) Mon-Fri 4 pm Free bag mealSeventh Day Adventist 235 Poplar Rd 416-284-9475 Thu 3 pm Not a sit down meal.Church (Galloway Rd-Kingston Rd) Bring your own containerSistering 962 Bloor St. W 416-926-1946 Mon, Wed, Thu,Sat, Sun Free breakfast(women only) 9:30-11:30 am Free lunch Tue, Fri (women only) 9:30-11:30, noon-4:45St. Bartholomews Church 509 Dundas St E 416-368-9180 Thu 6-8:00 am Free breakfast, all ages (Parliament St-Dundas St E)St. Felix Centre 25 Augusta Ave, Rear Building 416-203-1624 Mon-Fri 11 am-12:30 pm Free lunch (Spadina Ave-Queen St W) Closed last 2 weeks in AugustSt. James Cathedral 65 Church St 416-364-7865 Tue 1:30-4:30 pm Soup and snack in (Church St-King St E) cathedralSt. John the Compassionate 155 Broadview Ave 416-466-1357 Mon-Fri 7 am-9 am Free breakfast (Dec-Mar) (Queen-Broadview) Wed,Thu, Fri noon Free lunchSt. Simons Shelter 525 Bloor St 416-925-7475 Wed 6:30 pm Free community dinner& St. Simon the Apostle (Sherbourne St-Bloor St)Anglican ChurchSt. Stephens Corner 260 Augusta Ave 416-964-8747 Mon-Fri 7:30-11:30 am Free breakfastDrop-in (Spadina-College) Sun 8:30-11:30 am 2010 Guide to services for people who are homeless
  • 50. 50 Meals Name Address & intersection Phone Hours Meals and Cost Syme-Wooner 2468 Eglinton Ave W 416-766-4634 Mon-Fri 10 am Free breakfast Neighbourhood & (Caledonia Rd-Eglinton Ave) ext. 232 Mon-Fri noon Free lunch Family Centre Sat-Sun 1:30 pm Taiwanese and 53 Cummer Ave 416-229-5454 Wed 11 am Free lunch Newtonbrook (Yonge St-Cummer Ave) United Church The Stop Community 1884 Davenport Rd 416-652-7867 Mon, Tue, Thu,Fri Free breakfast Food Centre (Davenport-Symington) 9-10 am Free lunch Mon, Thu noon-1 pm Toronto Christian 415 Gerrard St. 416-364-1997 Mon-Fri 9-10 am Free breakfast Resource Centre noon-1 pm Free lunch Toronto Council Fire 439 Dundas St E 416-360-4350 Mon-Sun noon-12:30 pm Free lunch Native Cultural Centre (Parliament St-Dundas St E) Mon-Thu 3:45-4:15 pm Free dinner Toronto Friendship 323 Dundas St E 416-368-8179 Mon-Sun 6:30-10:45 am Free breakfast Centre (Sherbourne St-Dundas St E) Warden Woods Teesdale Centre 416-694-1138 Mon, Wed noon-1:30 pm Free lunch Community Centre 40 Teesdale Place Thu noon Bag lunch (Pharmacy Ave-Victoria Park Ave) Warehouse Mission 47 Rose Ave 647-228-3472 Sat 9-11 am Free breakfast (Wellesley - Parliament) Wed noon-2pm Free lunch (women only) Thu 4:50 pm Free dinner Wychwood Open Door St Matthews United Church 416-652-0857 Mon, Wed, Fri Free breakfast 729 St Clair Ave W, Basement 9:30 am-10:30am Free hot lunch (Christie St-St Clair Ave W) 12:30-1 pm Yonge Street Mission 270 Gerrard St E 416-929-9614 Tue 12:30-3 pm $2 Seniors’ Club & lunch Christian Community (Parliament St-Gerrard St E) Thu 12:15-1:30 pm Free seniors lunch Centre 2010 Guide to services for people who are homeless
  • 51. Mental Health Services 51General Information and ConnexOntario Health Services Informa- tion Mental Health Service OntarioReferral Services: Toll Free: 1-866-531-2600 (access to interpreters for over 140 languages)There are many small agencies that provide www.connexontario.caspecialized mental health services. To locate an • Information and referral service providingagency that provides service in your language or detailed information on mental healthneighbourhood contact one of the organizations services and supports ranging from hospital-listed below. based to community and self-help groups. • Confidential and anonymous.Canadian Mental Health Association,Toronto Branch Consumer/Survivor InformationIntake, Information and Referral Services: Resource Centre of Toronto416-289-6285 x 243 (East of Yonge Street) 416-595-2882416-789-6880 (West of Yonge Street) 1001 Queen Street Westwww.toronto.cmha.ca www.csinfo.ca • Information, intake and referral. • Walk-in resource centre has free literature • Case management related to mental health and addictions; • Employment services. books and videos related to mental health • Peer support drop in. and addictions for use at the centre. • Information about and referral to mentalCentre for Addiction and Mental Health, health and addictions services, over theMcLaughlin Information Centre phone or in person.416-595-6111; Toll Free 1-800-463-6273www.camh.net. • Information related to mental health, drugs or alcoholat high risk. Case Management and Support ServicesCommunity Care Resources,Toronto Central Community Care AccessCentre Across Boundaries,416-506-9888; Toll Free 866-243-0061. an Ethnoracial Mental Health Centrewww.toronto.communitycareresources.ca 416-787-3007 • Call or visit the website to connect to local 51 Clarkson Avenue health care service providers. www.acrossboundaries.ca • Individual and community support (caseCommunity Resource Connections of management).Toronto (CRCT) • Support groups for consumers/survivors and416-482-4103 initiatives to address economic and socialwww.crct.org barriers. • Community-based mental health support • Alternative models of support and services, services, information and mental health art therapy, drop-in, life skills, and community promotion. kitchen. • Website has searchable database of mental health services and supports. • Also provides case management an outreach services. 2010 Guide to services for people who are homeless
  • 52. 52 Mental Health Services Alternatives: East York Mental Health Hong Fook Counselling Services Agency 416-493-4242 416-285-7996 260 Spadina Avenue, Suite 408 2034 Danforth Avenue and www.alternativestoronto.org 416-493-4242 • Case management/community support. 3320 Midland Avenue, Suite 201 • Supportive counselling. www.hongfook.ca • Information and referral. • Case management and on site programs in various Asian languages. Community Resource Connections of Toronto (CRCT) Reconnect Mental Health Services 416-482-4103 416-248-2050 366 Adelaide Street East, Suite 230 2150 Islington Avenue, Suite 202 www.crct.org www.reconnect.on.ca • Community-based mental health support • Rehabilitation and support services. services, information and mental health • Case management/community support. promotion. • Service provided in over 20 languages. • Outreach and case management. Sound Times COTA Health 416 979-1700 416-785-9230; Toll Free 1-888-785-2779 280 Parliament Street 2901 Dufferin Street (head office) www.soundtimes.com www.cotahealth.ca • Consumer/survivor run. • Case management, supportive housing, • Provides peer support, recreation, service short-term residential beds, day program, coordination and referral. court and justice related services. • Outreach to individuals who are homeless or Woodgreen Community Centre of living in shelters. Toronto 416-469-5211 Friends and Advocates Centre Etobicoke 835 Queen Street East 416 234-9245 www.woodgreen.org 2340 Dundas Street West • Case management. www.friendsandadvocates.org • Supportive counseling. • Member run consumer/survivor programs. • Housing program. • Drop in and social activities. • Social and recreational groups. Gerstein Crisis Centre 416 929-0149 100 Charles Street East www.gersteincentre.org/ • Telephone and short stay support for people with a mental health crisis who do not require hospitalization. 2010 Guide to services for people who are homeless
  • 53. 54 Out Of The Cold Site Schedule 2010 53 Out of the Cold is a volunteer initiative by synagogues, churches and faith communities to serve as host sites that offer shelter, hospitality and refuge to people who are homeless in the City of Toronto. Out of the Cold host sites reach out to marginalized individuals and extend a warm invitation to enjoy food, shelter and hospitality. This is made possible through the dedication and support of the many volunteer groups that offer their time,energy and perseverance. Out of the Cold Resource and Support Services provided by Dixon Hall are funded by the City of Toronto. NEED HELP? Call the Assessment and Referral Centre free from and pay phone 1 877 338 3398 Dixon Hall Resource and Support Services for Out of the Cold Phone 416 699-OOTC (6682) Fax 416 691-0024 www.ootc.ca SUNDAY * Programs not serviced by Dixon Hall: St Patrick’s St. Matthew Our Lady University Settlement 139 McCaul St. Peace House (at Dundas) 3962 Bloor St. W 23 Grange Rd. 75 Guests (at Kipling) (McCaul N of Queen) Nov 22 - Apr 4 25 (Men only) 75 Guests 4:00 pm to 7:00am Nov 15 - Mar 28 5:30pm – 6:30am 5:00pm - 7:30am MONDAY Lakeshore at St. Brigid’s Annex Beth Emeth St. Aidan’s St. Margaret’s Church 1099 Danforth Ave. 100 Elder St. 70 Silver Birch Ave. 156 6th St. (at Greenwood) (Wilmington/Sheppard) (Queen E/Silver Birch) (Islington/Birmingham) 60 Guests 30 Guests 16 Guests 20 (Men only) Nov 16 - Apr 12 Jan 11 - Mar 1 Nov 9 - Mar 29 Nov 23 - Apr 6 3:30pm - 8:00am 6:30pm - 7:00am 4:00pm - 8:00am 6:00pm - 8:00am TUESDAY Evangel Hall Beth Sholom 552 Adelaide St. W 1445 Eglinton Ave. W (E of Bathurst) (at Allen Expressway) 25 Guests 30 Guests Nov 3 - Mar 30 Jan 5 - Mar 25 5:00pm - 7:00am 5:00pm - 7:00am 2010 Guide to services for people who are homeless
  • 54. 54 Out Of The Cold Site Schedule 2010 55 WEDNESDAY Yorkminster Park Evangel Hall Baptist 552 Adelaide St. 1585 Yonge St. (E of Bathurst) (N of St. Clair) 25 Guests 60 Guests Nov 4 - Mar 31 Nov 4 - Apr 8 5:00pm - 7:00am 7:00pm - 8:00am THURSDAY Holy Blossom First Interfaith at Chinese Gospel Temple St. Matthew’s 450 Dundas St. W 1950 Bathurst St. 729 St. Clair Ave. W (E of Spadina) (S of Eglinton) (W of Christie) 15 (Men only) 47 Guests 45 Guests Jan 7 - Mar 25 Nov 5 - Mar 25 Nov. 5 - Mar 25 6:00pm - 7:30am 6:30pm - 6:45am 4:00 pm - 8:00am FRIDAY Eastminster United All Saints Knox United 310 Danforth Ave. Kingsway Anglican 2569 Midland Ave. (W of Chester) 2850 Bloor St. W (at Sheppard) 45 Guests (at Royal York) 20 Guests Nov 6 - Mar 28 20 Men Only Nov 6 - Mar 26 6:00pm - 8:00am Nov 20 - Apr 2 6:30pm - 8:00am 6:00pm - 8:00am * Programs not serviced by Dixon Hall: University Settlement St. Michael’s Cathedral Mosaic Interfaith House 66 Bond St. York Region 23 Grange Rd. (Shuter/Victoria) Wed-Fri (McCaul N of Queen) Starts Nov 6 Times and dates vary. 75 Guests Call 416-948-6682 6:30pm – 6:30am SATURDAY * Programs not serviced by Dixon Hall: Blythwood Rd. Baptist University Settlement 80 Blythwood Rd. House (N of Yonge/Eglinton) 23 Grange Rd. 55 Guests (McCaul N of Queen) Nov 7 - Mar 27 75 Guests 6:00pm - 8:00am 5:30pm – 6:30am 2010 Guide to services for people who are homeless
  • 55. 56 Services for People with Disabilities 55 The following agencies provide supports to people • Advocates for and provides wide range of with physical and other disabilities. See also Health supports and services to children, youth and and Mental Health sections. For a list of wheelchair adults with developmental disabilities. accessible libraries, see pages 41-46. A more comprehensive listing of services can be found at Jewish Family and Child www.211toronto.ca. 416-638-7800 www.jfandcs.com The Anne Johnston Health Station 4600 Bathurst Street, 6th Floor (at Sheppard Ave W) 416-486-8666; TTY: 416-486-6759 Monday-Thursday 9:00 a.m.-5:00 p.m.; 2398 Yonge Street Friday 9:00 a.m.-4:00 p.m. www.ajhs.ca • Fully accessible: main entrance and • Programs and services for seniors, youth, and washroom, Braille elevator with lowered people with physical disabilities. buttons, designated parking. • Range of services for persons with social and Canadian Hearing Society emotional problems. 416-928 2504; TTY: 416-964 0023 271 Spadina Road Jewish Family and Child – www.chs.ca Gordon S. Wolfe Branch • General support services including help filling 416-961-9344 out forms 750 Spadina Avenue, 1st Floor • Counselling Monday-Thursday 9:00 a.m.-5:00 p.m.; • Literacy and basic skills Friday 9:00 a.m.-4:00 p.m. • Fully accessible: call for details. CNIB – Toronto Region • Range of services for persons with social and Tel: 416-486-2500; Toll-Free: 1-800-563-2642; emotional problems. TTY: 416-480-8645 1929 Bayview Avenue Ontario March of Dimes www.cnib.ca 416-425-3463 or 416-425-DIME; Monday-Friday 9:00 a.m.-5:00 p.m. Toll Free: 1-800-263-3463 • Provides a range of specialized services for www.marchofdimes.ca people living with vision loss 10 Overlea Boulevard Monday-Friday 9:00 a.m.-4:30pm Centre for Independent Living in Toronto • Fully accessible: main entrance and wash 365 Bloor Street East, Suite 902 rooms for children and adults with physical 416-599-2458; TTY: 416-599-5077 disabilities. www.cilt.ca • Provides a variety of services including • Information and referral on issues pertaining recreation programs – call for details. to disabilities including housing information, attendant services options, transportation St Christopher House and employment 416-532-4828 www.stchrishouse.org Community Living Toronto • Can provide some support services to home- 416-968-0650; Intake: 647-426-3220 less disabled people – call for details. www.communitylivingtoronto.ca 20 Spadina Road Monday-Friday 9:00 a.m.-4:30 p.m. • Fully accessible: main entrance and washroom in building. 2010 Guide to services for people who are homeless
  • 56. 56 Sex Trade Worker Supports 57 Loft Community Services, Streetlight Support Services Street Outreach Services 416-534-5740; Toll Free: 1-877-300-9997 416-926-0744 674 Markham Street 622 Yonge Street, 2nd Floor • Provides alternatives for those wishing to Monday, Tuesday 10:00 a.m.-1:00 p.m., leave the sex trade. 2:00 p.m.-6:00 p.m.; Wednesday noon-4:00 p.m., 5:00 p.m.-8:00 p.m.; Thursday 10:00 a.m.-1:00 p.m., Toronto Police Service, Bad Date Hotline 2:00 p.m.-4:00 p.m.; Friday 10:00 a.m.-1:00 p.m., 416-808-0000 2:00 p.m.-6:00 p.m. • Anonymous hotline for sex trade workers to • Youth under 25 involved in the sex trade, or report abuse or violence. at high risk. • Information, counselling and assistance. • Medical, legal, housing and employment services. Maggie’s, Toronto Prostitutes’ Community Service Project 416-964-0150 298 Gerrard Street East, 2nd Floor www.maggiestoronto.com • Peer resource centre. • Promotion of safer sex practices and materials. • Referrals to legal and other community services. • Call for appointment. Parkdale Community Health Centre, Street Health Program 416-537-2455 1229 Queen Street West • Health care and outreach services for street involved adults including sex trade workers. 2010 Guide to services for people who are homeless
  • 57. 58 Shelters 57 For admission to a shelter, please call one of the following numbers: Assessment and Referral Centre Central Family Intake (single adults, youth and couples) (families) 416-338-4766; Toll Free: 1-877-338-3398 416-397-5637 Shelter List Name Phone Address Family Beatrice House 416-652-0077 177 Caledonia Road Birkdale Residence 416-392-5650 1229 Ellesmere Road Family Residence 416-397-1318 4222 Kingston Road Robertson House 416-392-5662 291 Sherbourne Street Sojourn House 416-864-0515 101 Ontario Street Toronto Community Hostel 416-925-4431 191 Spadina Road Woodgreen Red Door Queen Shelter 416-469-3457 875 Queen Street East Christie Refugee Welcome Centre 416-588-9277 43 Christie Street (formerly World Vision Reception Centre) Mixed Adult COSTI Reception Centre 416-922-6688 100 Lippincott Street Dixon Hall Heyworth House 416-691-0012 2714 Danforth Avenue Fife House 416-205-9888 confidential address Fred Victor Bethlehem United Shelter 416-644-1734 1161 Caledonia Road Homes First Society - Strachan House 416-395-0928 805 A Wellington Street West Homes First Society - 3576 St. Clair Avenue East 416-269-1717 3576 St. Clair Avenue East University Settlement Part-time Shelter 416-598-3444 23 Grange Road Single Men Christie-Ossington Neighbourhood 416-534-8941 973 Lansdowne Avenue Centre Mens Shelter Cornerstone Place 416-658-5224 833 St. Clair Avenue West Dixon Hall Schoolhouse 416-960-9240 349 George Street Good Shepherd Centre 416-869-3619 412 Queen Street East Native Men’s Residence 416-652-0334 14 Vaughan Road Sagatay 416-651-6750 26 Vaughan Road Salvation Army - Gateway 416-368-0324 107 Jarvis Street Salvation Army - Hope Shelter 416-979-7058 167 College Street Salvation Army - Maxwell Meighen Centre 416-366-2733 135 Sherbourne Street 2010 Guide to services for people who are homeless
  • 58. 58 Shelters 59 Single Men continued Scott Mission Overnight Shelter 416-923-8872 502 Spadina Avenue Seaton House Main Site 416-392-5522 339 George Street Seaton House - Birchmount Residence 416-392-6164 1673 Kingston Road Seaton House - Downsview Dells 416-392-5452 1651 Sheppard Ave. West Seaton House - Fort York 416-338-8800 38 Bathurst Street St. Simon’s Shelter 416-925-7475 525 Bloor Street East Single Women Fred Victor Centre Womens Hostel 416-368-2642 86 Lombard Street, Homes First Society - Savard’s 416-395-0932 1322 Bloor Street West Nellie’s 416-461-1084 confidential address Salvation Army - Evangeline Residence 416-762-9636 2808 Dundas Street West Salvation Army - Florence Booth 416-603-9800 723 Queen Street West St.Vincent De Paul - Amelie House 416-465-0475 126 Pape Avenue St.Vincent De Paul - Elisa House 416-259-2528 60 Newcastle Street St.Vincent De Paul - Mary’s Home 416-595-1578 70 Gerrard Street East St.Vincent De Paul - St. Clares Residence 416-225-3466 3410 Bayview Avenue Street Haven at the Crossroads 416-967-6060 87 Pembroke Street Women’s Residence Main Site 416-392-5500 674 Dundas Street West Womens Residence - Bellwoods House 416-392-5791 63 Bellwoods Avenue YWCA First Stop Woodlawn 416-923-8454 80 Woodlawn Avenue East Youth Covenant House 416-598-4898 20 Gerrard Street East Eva’s Phoenix 416-364-4716 11 Ordnance Street Eva’s Place 416-441-1414 360 Lesmill Road Eva’s Satellite 416-229-1874 25 Canterbury Place Horizons for Youth 416-781-9898 422 Gilbert Avenue Native Child & Family Service Transition House 416-323-1840 558 Bathurst Street Second Base Youth Shelter 416-261-2733 702 Kennedy Road Touchstone Youth Centre 416-696-6932 1076 Pape Avenue Turning Point Emergency Shelter 416-925-9250 95 Wellesley Street East YMCA House 416-504-9700 485 Queen Street West Youth Without Shelter 416-748-0110 6 Warrendale Court YWCA First Stop Woodlawn 416-922-3271 80 Woodlawn Avenue East Shelters that do not have direct admission are not on the list. 2010 Guide to services for people who are homeless
  • 59. 60 Street Outreach 59 Street outreach services in Toronto are available Client Service Centre/Referrals: 416-785-8797 throughout the year. 700 Lawrence Avenue West, Suite 362 Streets to Homes, which is funded by all orders of Community Resource Connections government, coordinates mobile street outreach of Toronto services in the downtown core and in other parts Hostel Outreach Program (women) of the city. The following alpha list also includes 416-482-4103 street outreach services funded through the provin- 366 Adelaide Street East, Suite 230 cial Ministry of Health and Long-term Services. Anyone who needs emergency shelter should call Loft Community Services one of the following numbers: Street Outreach Service (youth under 25) 416-926-0744; Street cell phone: 416-473-8936 Assessment and Referral Centre 622 Yonge Street, 2nd Floor (Single adults, youth and couples) Monday-Saturday 8:00 p.m.-midnight 416-338-4766; Toll Free: 1-877-338-3398 67 Adelaide Street East (temporary location) Street Health 8:30 p.m.-7:30 a.m. daily 416-921-8668 • For street respite and referrals 338 Dundas Street East Monday-Friday 9:00 a.m.-5:00 p.m. Central Family Intake (families) 416-397-5637 Streets to Homes 416-392-0090 For street outreach service after hours: call 311 Outreach programs or dial directly: 647-837-0508 112 Elizabeth Street Street outreach services in Toronto are available Monday-Friday 9:00 a.m.--noon (walk-in service). 365 days a year. Toronto North Support Services Anishnawbe Health Office: 416-499-5969 ext. 223; Mobile phone for 8- (Aboriginal clients) 4 shift: 416-990-3317; Mobile phone for 11-7 shift: 416-920-2605; Mental Health Crisis Line 416-990-4114 (24 hour): 416-891-8606 132 Railside Road, Suite 2, 179 Gerrard Street East Monday-Friday, 8:00 a.m.-4:00 p.m.; Monday- Monday, Wednesday 9:00 a.m.-8:00 p.m.; Thursday 11:00 a.m.-7:00 p.m. Tuesday, Thursday, Friday 9:00 a.m.-5:00 p.m. Cota Health Hostel Outreach Program General Information 416-785-9230; 2010 Guide to services for people who are homeless
  • 60. 60 Trans Resources 61 The following list of organizations provide a variety 2-Spirit People of the First Nations of services such as health care, trans programs, 416-944-9300 individual counseling, workshops, groups, youth 593 Yonge Street, Ste 202 (north of Wellesley Ave) programs and community activities to transgen- www.2spirits.com dered, transsexual, gay, lesbian, bisexual, two-spirit, Monday-Thursday 9:00 a.m.-4:00 p.m. and intersex people as well as those who work in the sex-trade. Rainbow Services at CAMH 416-535-8501 ext. 6781; Sherbourne Health Centre Toll Free: 1-800-463-2338 ext. 6781 416-324-4180 60 White Squirrel Way, 4th Floor 333 Sherbourne Street (at CAMHs Queen Street Site) www.sherbourne.on.ca www.camh.net/rainbow_services/ Monday 12:30 p.m.; Friday 8:30 a.m. Monday-Friday 9:00 a.m.-5:00 p.m. (first come, first served) • Evening group sessions available. 519 Church Street Community Centre Maggie’s, The Toronto Prostitutes’ 416-355-6778 Community Service Project mealtran@the519.org 416-964-0150 Weekly drop-in: Monday 6:00 p.m.-9:30 p.m. 298 Gerrard Street East, 2nd Floor Trans youth drop-in: Wednesday 5:00 p.m.-9:00 p.m. www.maggiestoronto.ca • Informal counselling and support. • Legal advocacy. • HIV and STI education and materials. Voice Mail and E-mail Free computer and Internet access is available at all Community Action Resource Centre Toronto Public Libraries. See pages 41-46 for details. 416-652-2273 1652 Keele Street Metro Voicemail Project • Persons without telephones can receive a Queen West Community Health Centre voicemail number to retrieve messages from 416-703-8482 ext. 100 any touch-tone phone. 168 Bathurst Street • $10 for three months. Monday, Friday 1:30 – 3:00 p.m. Sign up locations: Wireless Toronto Agincourt Community Services 647-722-3567 416-321-6912 contact@wirelesstoronto.ca 4155 Sheppard Avenue East, Suite 100 http://wirelesstoronto.ca • Provides free wireless Internet at various Central Neighbourhood House hotspots across the city. 416-928-4363 ext. 103 • The network username is wirelesstoronto. 349 Ontario Street Monday, Wednesday 12:30 p.m.- 3:30 p.m. 2010 Guide to services for people who are homeless
  • 61. 62 Youth Services 61 For youth shelters, please see the complete shelter Housing Help and Other Supports listings on pages 53-54. Humewood House Drop-ins 416-651-5657 (See Toronto Drop-in Network brochure on pages 40 Humewood Drive 13-28 for more detail) www.humewoodhouse,com • Residence, education and counselling for Evergreen (Yonge Street Mission) pregnant teens and mothers age 13-21. 416-977-7259 381 Yonge Street June Callwood Centre for Women and www.ysm.on.ca/evergreen Families 416-365-1888 Sketch 205 Parliament Street 416-516-1559 www.junecallwoodcentre.org 580 King Street West, 2nd Floor • Support for pregnant young women and www.sketch.ca young mothers and fathers, 18 years and under and their children. Youthlink Inner City Native Child and Family Services 416-703-3361 416-969-8510 7 Vanauley Street 30 College Street www.youthlink.ca www.nativechild.org • Provides counselling and other programs for children and families in the Toronto Native Employment and Training Community. • Informal drop-in for Aboriginal street youth. Horizons for Youth, Career Horizons 416-781-9898 Oolagen Community Services 422 Gilbert Avenue 416-395-0660 www.horizonsforyouth.org 65 Wellesley Street East www.oolagen.org Youthlink, • Children’s mental health centre with Street Involved Youth Program (SIYP) programs for youth age 13-18 and their families. 416-703-3361 7 Vanauley Street Eva’s Initiatives, Family Reconnect Program www.youthlink.ca 416-441-1414 • 10-week program combining life skills with 360 Lesmill Road training in computer repair for youth 16-24. www.evasinitiatives.com • Counselling and support for youth and Youth Employment Services (YES), families to reconnect. Streets to Jobs 416-504-5516 Sherbourne Health Centre, 555 Richmond Street West, Suite 711 Supporting Our Young (SOY) www.yes.on.ca 333 Sherbourne Street • Employment services include job postings, 416-324-5077 counselling, assessment and assistance getting www.sherbourne.on.ca work experience. • Provides lesbian, gay, bisexual, transsexual and transgendered youth with mentoring, supportive housing programs, skill building and employment supports. 2010 Guide to services for people who are homeless
  • 62. www.toronto.ca/housing