4.1 Running on All Cylinders: Homeless Systems Measurement

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4.1 Running on All Cylinders: Homeless Systems Measurement

Speakers:
Katherine Gale
Megan Schatz

All parts of the homeless system engine should be working together. How well are your collective responses working? Is your community experiencing system-wide reductions in homelessness? Are individual’s and family’s length of homeless episodes decreasing? This workshop will discuss ways to measure your homeless assistance system and will help your community answer these questions to stay on the path toward ending homelessness.

Published in: Health & Medicine
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4.1 Running on All Cylinders: Homeless Systems Measurement

  1. 1. Measuring Performance with Purpose:Working toward a Right-Sized Housing Crisis SystemMegan Kurteff Schatz & Katharine GaleFebruary 10, 2012www.focusstrategies.net 1
  2. 2. Works with communities to:• Assess and improve the quality of local homeless data for informing change• Analyze system outcomes and costs• Synthesize data from multiple systems of care (homeless, mental health, human services, etc.) to identify client overlap and service utilization patterns• Identify how system resources are currently invested & recommend how they can be repurposed to be more effective 2
  3. 3. OverviewReorienting as a SystemPresenting findings from sample communities:•Review of Success – exits to permanent housing•Look at cost per person served & cost per success•Returns to homelessness•Cost for “success that sticks”•Current resource allocation compared with populationdistribution and need•Distribution of resources to maximize success that sticks 3
  4. 4. Homeless Program Coordination Out- RR reach PrevTH PSH SSOObjectives:• Maximize and keep HUD CoC funding in Continuum• Keep shelters open and operating as needed• Coordinate and increase resources• Maintain high standards for serving people in programs 4
  5. 5. Moving to a System• A system is a set of components and relationships that form a whole.• All of a system’s resources are directed toward its common purpose & outcomes. 5
  6. 6. Housing Crisis Resolution System Objectives: •Permanent housing fast and make sure housing sticks •Least expensive resource to each household to resolve their homelessness •Measure what is working, do right amount of that •Measure what is not working, do better and/or less of that 6
  7. 7. System Components• Prevention• Outreach• Emergency shelter• Transitional housing• Support services• Rapid rehousing• Permanent supportive housing 7
  8. 8. Greasing the Wheels• Coordinated entry• Assessment & assignment of right resource• Buy-in to common outcomes• Measuring outcomes & responding to findings 8
  9. 9. Does the current set of components fit the need? 9
  10. 10. Population Distribution &System Capacity – Community A 10
  11. 11. Population Distribution &System Capacity – Community A Sample Community A Adults Only Household (N=1,727) 2011 PIT CountUnsheltered Homeless Sheltered Homeless Homeless in TH 930 287 510 11
  12. 12. Population Distribution &System Capacity – Community B 12
  13. 13. Population Distribution &System Capacity – Community B 13
  14. 14. Program Use & Implications – Community A 14
  15. 15. Program Use & Implications – Community A 15
  16. 16. Program Use & Implications – Community B 16
  17. 17. Program Use & Implications – Community B 17
  18. 18. Engineering SuccessEach System Component:•Leads to success – exits to permanent housing (PH)•Right-sized allocation of system dollars to maximize PH exits 18
  19. 19. Success: Exits to PH 19
  20. 20. Success: Exits to PH 20
  21. 21. Success: Exits to PH 21
  22. 22. Success: Exits to PH 22
  23. 23. Cost of Success by Program Type 23
  24. 24. Cost of Success by Program Type 24
  25. 25. Success that Sticks Success that sticks meansleaving homelessness for permanent housing & NOT returning to homelessness. 25
  26. 26. Returns to Homelessness 26
  27. 27. Returns to Homelessness 27
  28. 28. Cost of Success that Sticks 28
  29. 29. Cost of Success that Sticks 29
  30. 30. Maximizing Success Lowest cost of Successthat Sticks Greatest Number HousedMaximumResources 30
  31. 31. Where are resources invested in Community A now? 31
  32. 32. What would happen, if…?Program Rate of PH Exits Program Rate of PH Exits Increase %ES 26% of PH exits ES 50%12001000 1091800 531 new PH Exits!600 561400200 0 Emergency Shelter 32
  33. 33. What would happen, if…?Program LOS Shorten Program LOSTH 300 days LOS TH 150 days700600 605500 302 new PH Exits!400300 303200100 0 Transitional Housing 33
  34. 34. What would happen, if…?Program Current $ Program New $TH $6,415,004 Swap TH $4,415,004 $2 milRR $2,052,760 RR $4,052,760 Exits to PH that Stick 1,600 1,400 592 new PH1,391 1,200 exits! 1,000 800 600 704 400 200 303 208 0 Transitional Housing that Stick Current PH Exits Rapid Re-Housing PH Exits that Stick New 34
  35. 35. All Together Now 1,330 new PH Exits!
  36. 36. Maximizing Success that Sticks Includes: •Right-sizing investments by program type, and •Assessing program performance and making funding decisions accordingly 36
  37. 37. Q&A 37

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