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  • 1. Retooling the Crisis Response System
    Katie Kitchin
    Consultant
    Memphis, TN
  • 2. Overview and Disclaimer
    Two topics: 1) sample calculation for recommending capacity by type, and 2) important key system components to decrease homelessness by retooling
    Many approaches to calculating need
    Significant local differences in capacity and conditions
    Type doesn’t necessarily = usage/program delivery
    Best fit interventions include significant assumptions
    Targets may change over time
  • 3. Essential Elements
    Four elements in the continuum:
    intake/assessment
    crisis housing/shelter
    transitional housing
    permanent supportive housing
    Step one: Map the resources in your continuum; what capacity do you have in each of the four elements?
  • 4. Mapping the resources
  • 5. Step Two: Design Strategies - Calculations
    How does your current capacity impact behavior?
    Can/should you use national benchmark data vs. local data about length of stay and matched interventions?
    The least expensive intervention should be used with the largest number of people, as long as it is effective and appropriate.
    The most expensive intervention should be used with the smallest number of people, as long as it is effective and appropriate.
  • 6. Step Three: Projecting what the map SHOULD look like
    Using Culhane typology and assumptions about best fit interventions
    Chronically homeless individuals are best served in permanent supportive housing
    Transitional Housing units should not be entirely eliminated but should be deemphasized and better matched to higher need individuals/families
    Prevention and Rapid Rehousing are available and effective alternatives to transitional housing for families
    Emergency shelter is an effective first response and gatekeeper to other/more expensive interventions
  • 7. Reconciling local difference in Typology
  • 8. One Year Capacity Calculation
    Assumes 28/45 ES stay and 9 month TH stay
  • 9. Understanding the Dynamics Between Programs
    Turnover in PSH
    Length of stay that you have now vs. what should be
    How do you factor your unsheltered population – one day versus over the year?
  • 10. Dynamic Analysis for PSH
  • 11. Essential Elements for the System
    Central Intake for families, questionable about singles
    Prevention and Rapid Rehousing
    Variety of settings should be available; abstinence vs. harm reduction, site-based vs. scattered site, etc.
    Evidence-based practices are important and outcome based practices are required