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3.11 Julie Berkley
 

3.11 Julie Berkley

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  • Introduce yourself, your position, your passion and how you came to be here Project Hope and mission WDEP Mention focus on Dudley neighborhood in Boston
  • Programming at Project Hope has been developed based on the needs of our families and the community Starting with the family shelter and then developing educational programming, child care services, housing assistance, and employment assistance has made Project Hope unique by having coordinated integrated programming giving quick access to services that meets the needs of our families where they are at when they arrive and progressing with them to reach the goal moving up and out of poverty
  • Describe mission What makes us unique
  • Case management is critical to the overall success of the program and success of the employees. One on one relationships with program participants during program and for full year post employment. Briefly describe role, importance in retention.
  • The Collaborative Shelter Program represents how PH addresses the unique needs of homeless and families at risk of homelessness. CS serves anyone who is in shelter or is in the process of being evicted - priority of services goes to our families referred by our 7 shelter partners Participants are referred to Phope and they complete an intake and assessment focused on their education, training, employment goals and barriers An action plan is developed with the Case Manager & the participant is supported in enrolling into internal PH training, external training, internal education, external education. They are also provided with Case Management services for 1 year to ensure success in reaching their goals.
  • Describe how you quantify your success Each number represents a person with their own story, a Tanya… Every year would like to help more participants reach employment goals, and help more employers meet their staffing needs
  • Describe evolution: Program started with contract with Partners; Was able to grow with additional support from Project Hope; Is looking for additional growth in multi-year corporate and foundation grants to enable us to work with individuals who are less skilled and will take more investment before they are qualified for a job. At same time will continue to grow employer partner base. Make sure you can say how you believe this is attainable
  • We respond to the needs of the community, and have seen the need for our services growing, especially in the less skilled and experienced population. Make sure you say HOW you plan to achieve these goals…
  • We respond to the needs of the community, and have seen the need for our services growing, especially in the less skilled and experienced population. Make sure you say HOW you plan to achieve these goals…
  • … and has transformed not only her life, but the lives of her children. Tell story of Tanya’s transformation after coming to Project Hope.

3.11 Julie Berkley 3.11 Julie Berkley Presentation Transcript

  • Promoting Economic Security Through Job Skills Training and Employer Partnerships July 14, 2011
  • Project Hope’s Mission
    • Project Hope works in partnership with families so they can move up and out of poverty. We do this by:
    • Being a catalyst for change in the lives of families & systems that keep them poor;
    • Developing and providing family support solutions for homelessness & poverty;
    • Advocating for just public policies which strengthen families.
    • Project Hope’s programs focus on strengthening the family and building economic empowerment and
    • independence.
  • What Does Our Community Look Like?
    • Unemployment rate (10.1%) in our immediate neighborhood is twice rate for Boston
    • Almost one-third of residents 25+ do not have HS/GED, compared to 16.7% for rest of city
    • < 8% of residents 25+ have BA, compared 23% rest of city
    • 60% of Dudley area families (83% single parent families) unable to pay basic necessities from income
    • Average rent 2 bdrm apt in Dorchester $1,200-1,300/mo
    • Waiting list of nearly 15,000 seeking Sec 8 vouchers
    • Average wait for public housing is 8 years
    • Nearly 40% of families in shelter in MA from Dorchester, Roxbury, and Mattapan, w/ high concentration of these
    • families in the Dudley neighborhood
  •  
  • Family Child Care Housing Services Children’s Center Workforce Development & Employer Partnerships Adult Educational Services Family Shelter Project Hope Programs - a holistic approach
  • What Does Project Hope’s Families Look Like?
    • Serve about 1,000-1,100 participants a year
    • Primary focus is on Roxbury and Dorchester neighborhoods of Boston (~ 70%)
    • Serve low-income women and their families
    • Particular focus on homeless or at-risk of homelessness
    • Predominately African-American or Latino
    • About 65% have high school diploma/GED but varies greatly by program
    • Average monthly family income $889.25 (2009)
    • Most receive some form of public assistance
  • The Workforce Development & Employer Partnerships Mission: To break the cycle of joblessness by providing training, career coaching, job readiness services and employment support to low income residents.
  • Workforce Development & Employer Partnerships: Case Management
  • Project Hope’s Training Continuum Workforce Development & Employer Partnerships Collaborative Shelter /Project 90 Partnership Professional Readiness Employment Program (PREP) Community Partners In Health Professions (CPHP) Partners in Career & Workforce Development (PCWD) Food service Retail various Entry level Health care General service Entry level Insurance call centers Office work General entry/ intermediate Health care Office administrative intermediate Au Bon Pan Project Place Enterprises & partners External employers Brigham & Women’s Hospital Maloney Properties External employers Brigham & Women’s Hospital Tufts Health Plan Partners Health Care Partners Health Care Brigham & Women’s Hospital $8.50/hr & up $10-12/hr $12-14/hr $13-17/hr Assistant Property Manager Training (coming) Property management Office administrative intermediate Maloney Properties & External employers $14 & up
  • Project Hope Collaborative Shelter Program Project Hope Participants Referred to Project Hope Intake & Assessment Action Plan created by Case Manager & Participant Internal WDEP Training Program External Training Program Internal Educational Program External Educational Program Shelter Partners Case Management Support Case Management Support
  • Shelter Collaborative Program
    • Program completely reorganized spring 2010
    • Come from PH’s open houses and/or shelters, with about 1/3 coming from partner shelters
    • Last fiscal year, served 128 homeless or at-risk of homelessness families, including over 200 children
    • About 49% participated in educ or training & <20% have gained employment since started program
    • Outcomes still in progress:
          • engagement period is 1 year
          • Undercounting outcomes b/c data entry
  • Project Hope’s Training Continuum Workforce Development & Employer Partnerships Collaborative Shelter /Project 90 Partnership Professional Readiness Employment Program (PREP) Community Partners In Health Professions (CPHP) Partners in Career & Workforce Development (PCWD) Food service Retail various Entry level Health care General service Entry level Insurance call centers Office work General entry/ intermediate Health care Office administrative intermediate Au Bon Pan Project Place Enterprises & partners External employers Brigham & Women’s Hospital Maloney Properties External employers Brigham & Women’s Hospital Tufts Health Plan Partners Health Care Partners Health Care Brigham & Women’s Hospital $8.50/hr & up $10-12/hr $12-14/hr $13-17/hr Assistant Property Manager Training (coming) Property management Office administrative intermediate Maloney Properties & External employers $14 & up
  • Project Hope Training By Sectors Health Care & Office Work CPHP & PCWD Program Partners: Partners HealthCare, Brigham & Women’s & Tufts Health Plan Food Service & Retail PREP Program & Project 90 Partner: Au Bon Pain Property Management CPHP Program & Maloney Partnership Partner: Maloney Properties
  • Workforce Development Continuum Professional Readiness Employment Program (PREP) Community Partners in Health Professions (CPHP) Partners in Career & Workforce Development (PCWD)
  • Many Participants Benefit from our Program…
      • Just under 60% placements FT
      • 90 day retention rate @ 90%
      • 1 year retention rate @ 75%
    2010 Participants enrolling in all tracks 140 Participants graduating all tracks 112 Participants placed into employment 83 % of graduates placed into employment 74%
  • Workforce Development & Employer Partnerships Program has diversified funding
  • Best Practices
    • Employer Partnerships/Dual Customer Approach
    • Providing continuum of training & employment
    • Case management & holistic approach to participants
    • Leveraging relationships
    • Coordinated collaboration
    • Flexible Funds & Early Interventions
  • Challenges
    • More families seeking services as result of economy
    • Our residents younger than compared to city as whole
    • MA redesign of its state homeless system from shelter-centric to housing first model
    • Funding
    • Individual life & job history barriers – CORI, low education levels, etc. & employers’ ever increasing demand for HS /GED even for most entry-level jobs
    • Expanding our continuum to better provide training and job opportunities for those w/out HS/GED and/or very limited work histories
  • Tanya has traveled this path…
    • PROJECT HOPE
    • www.prohope.org
    • 550 Dudley Street
    • Roxbury, MA 02119
    • 617-442-1880
    • [email_address]