1.12 Examining Community-Wide Housing First Systems for Families (Baker)

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This workshop will examine the steps communities have undertaken to create a homelessness system that rapidly re-houses most families experiencing homelessness. Speakers will discuss the use of a centralized intake process, diversion, assessment and targeting, and the delivery of rapid re-housing services. Organizational change will also be discussed.

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  • City’s 10-Year plan finalized in 2005
  • Add flow chart?
  • We do all levels of case management depending on the families’ needs
  • Family Preserv. Funding and PSSF funding are the only two that have remained consistent.
  • Similar shelter rules for all shelters Philosophy re: transitional housing, housing focused based case management, shelter case management Length of time in shelters Rapid Re-housing philosophy
  • 1.12 Examining Community-Wide Housing First Systems for Families (Baker)

    1. 1. Norfolk’s Central Intake and Progress in Building a Seamless System for Homeless Families Jill Baker July 12, 2010 NAEH Presentation
    2. 2. Presentation Overview <ul><li>Background </li></ul><ul><li>Review of Current System </li></ul><ul><li>Highlights of Achievements </li></ul><ul><li>Summary of Recent Policy and Research Advances </li></ul><ul><li>Lessons Learned </li></ul><ul><li>Challenges for the Future </li></ul>
    3. 3. Background <ul><li>Series of Strategic Meeting in 2006 </li></ul><ul><ul><li>Studied Hennepin County Model </li></ul></ul><ul><ul><li>Experts from Hennepin invited to Norfolk </li></ul></ul><ul><ul><li>Workgroup formed to establish MOA unique to the needs of Norfolk </li></ul></ul><ul><li>Central Intake launched in January 2007 </li></ul><ul><ul><li>Official Press release happened in April 2007 </li></ul></ul><ul><ul><li>NDHS was the designated agency to conduct all intake and assessments. </li></ul></ul>
    4. 4. Components of Norfolk’s CI System <ul><li>Homeless Hotline- Information and referral </li></ul><ul><li>Intake & Assessment/ Crisis Management </li></ul><ul><li>Prevention- Financial Assistance </li></ul><ul><li>Shelter Partnership/ Diversionary Placement (family members/friends) </li></ul><ul><li>Housing Broker Team (Aug. 2007) </li></ul><ul><li>On Going- In Home Case Management (Sept. 2007) </li></ul>
    5. 5. How it all Connects
    6. 6. Rapid Exit Client Flow
    7. 7. Financial Assistance Funding 2007 <ul><li>Comprehensive Services Act- Foster Care Prevention funding source from state </li></ul><ul><li>Community Development Block Grant </li></ul><ul><li>HOME </li></ul><ul><li>Family Preservation </li></ul><ul><li>Promoting Safe and Stable Families </li></ul><ul><li>TANF/VIEW </li></ul><ul><li>Total of $1,157,408 </li></ul>
    8. 8. Other Funding 2007 <ul><li>Intake Assessment- Positions realigned at Department of Human Services </li></ul><ul><li>Housing Specialist- Local foundation & Human Services Grant (HSG) </li></ul><ul><li>Ongoing Case Management – Human Services Grant (HSG) </li></ul>
    9. 9. Achievements To Date <ul><li>Central Intake, Prevention and Rapid Re-housing launched January 2007 to establish a continuum of services for homeless families. </li></ul><ul><li>Over 1,600 Hotline Calls received monthly in 2009 </li></ul><ul><li>233 families seek assistance /month Most receive counseling and case management services </li></ul><ul><li>541 families received financial help/ 122 received additional ongoing case management in 2009 </li></ul><ul><li>A Housing Broker Team helps to locate housing and serve as liaison to property owners and managers. </li></ul>
    10. 10. Intake and Assessment Fiscal Year Walk-Ins Intakes 2008 3044 1746 2009 2947 1864 2010 2411 1551
    11. 11. Hotline Data Calendar Year Calls 2007 12345 2008 13628 2009 19498
    12. 12. Shelter Fiscal Year Waiting List Placements 2008 378 150 2009 465 126 2010 407 117
    13. 13. Households Assisted Financially *It should be noted that this represents Family households as well as Single adult households with no children *2010 does not include those house holds provided assistance through HPRP funding stream Fiscal Year Households Served 2007 945 2008 537 2009 541 2010 308
    14. 14. Program Expenditures Fiscal Year Direct Financial Assistance 2007 $1,157,409 2008 $695,812 2009 $663,991
    15. 15. Ongoing Case Management Fiscal Year Referrals from HART 2008 109 2009 122 2010 189
    16. 16. 2011 Prevention Funding <ul><li>Family Preservation </li></ul><ul><li>Promoting Safe and Stable Families </li></ul><ul><li>VIEW- 37% reduction in funding </li></ul><ul><li>HOME- 89% reduction in funding </li></ul><ul><li>CDBG- 100% reduction in funding </li></ul><ul><li>CSA- 100% reduction in funding </li></ul><ul><li>HPRP- No allocated funding for CI (funding can be accessed by 6 agencies within and outside of central intake) </li></ul>
    17. 17. Other Funding Cuts in <ul><li>Funding for 2 Intake Social Workers lost </li></ul><ul><li>Funding for 1 Housing Specialist lost </li></ul>
    18. 18. Lesson’s Learned <ul><li>If you build it, they will come! Be ready! </li></ul><ul><li>Target your services and population </li></ul><ul><li>Engage all family members—no one lives in a vacuum and they want to help. </li></ul><ul><li>Leverage funding and look for flexible funding sources </li></ul><ul><li>Buy in from all partners re: philosophy </li></ul>
    19. 19. Lessons Learned Con’ted <ul><li>Annual assessment and reassessment of system. </li></ul><ul><li>Flexibility in folding new funding streams into an existing system </li></ul><ul><li>Everyone at the table to make any system changes and decisions. Being clear of roles and responsibilities. </li></ul>
    20. 20. Something to Consider <ul><li>Housing cost in Norfolk are greater than other Rapid Exit communities throughout the nation. </li></ul>Columbus Hennepin Norfolk Apt. Size FMR Housing Wage FMR Housing Wage FMR Housing Wage 0 $508 $9.67 $549 $11.73 $747 $14.40 1 $585 $11.25 $641 $13.83 $820 $15.02 2 $740 $14.23 $786 $16.79 $946 $17.38 3 $931 $17.90 $1028 $21.98 $1243 $23.77
    21. 21. Challenges for the Future <ul><li>Political will has changed </li></ul><ul><li>HPRP stimulus money </li></ul><ul><li>Increased unemployment rate </li></ul><ul><li>Rising housing cost </li></ul><ul><li>Landlord resistance </li></ul><ul><li>Changes with HEARTH Act </li></ul>

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