PAYMENTS 2014 On Site Guide
Upcoming SlideShare
Loading in...5
×
 

Like this? Share it with your network

Share

PAYMENTS 2014 On Site Guide

on

  • 2,089 views

On Site Guide for NACHA's PAYMENTS 2014 Conference April 6-9 in Orlando, FL. Visit payments.nacha.org for more information.

On Site Guide for NACHA's PAYMENTS 2014 Conference April 6-9 in Orlando, FL. Visit payments.nacha.org for more information.

Statistics

Views

Total Views
2,089
Views on SlideShare
2,089
Embed Views
0

Actions

Likes
0
Downloads
20
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

PAYMENTS 2014 On Site Guide Document Transcript

  • 1. ORLANDO WORLD CENTER MARRIOTT Hosted by: Transform Imagination into Strategic Innovation ONSITE GUIDE Pay2014_Onsite_7B_PAY2012 3/11/14 10:03 AM Page 2
  • 2. BEIJING · BOSTON · BRUSSELS · CHICAGO · DALLAS · FRANKFURT · GENEVA · HONG KONG HOUSTON · LONDON · LOS ANGELES · NEW YORK · PALO ALTO · SAN FRANCISCO SHANGHAI · SINGAPORE · SYDNEY · TOKYO · WASHINGTON, D.C. Attorney Advertising - For purposes of compliance with New York State Bar rules, our headquarters are Sidley Austin LLP, 787 Seventh Avenue, New York, NY 10019, 212.839.5300; One South Dearborn, Chicago, IL 60603, 312.853.7000; and 1501 K Street, N.W., Washington, D.C. 20005, 202.736.8000. Sidley Austin refers to Sidley Austin LLP and affiliated partnerships as explained at www.sidley.com/disclaimer. Prior results do not guarantee a similar outcome. SETTING THE LEGAL STANDARD FOR THE GLOBAL PAYMENTS INDUSTRY Our strategic advice is informed by our extensive background in the payments industry. From bitcoin and virtual currency to mobile payments, prepaid and debit cards, and ACH, our team can assist you with your legal and business objectives. Washington, D.C. William S. Eckland +1.202.736.8267 Joel D. Feinberg +1.202.736.8473 James A. Huizinga +1.202.736.8681 Jeffrey S. Hydrick +1.202.736.8192 Gretchen E. Lamberg +1.202.736.8083 Patrick K. O’Keefe +1.202.736.8120 David E. Teitelbaum +1.202.736.8683 John K. Van De Weert +1.202.736.8094 London William RM Long +44.20.7360.2061 Rachpal K Thind +44.20.7360.3721 Singapore John M. Casanova +65.6230.3907 www.sidley.com Pay2014_Onsite_7B_PAY2012 3/7/14 2:36 PM Page 2
  • 3. https://payments.nacha.org I 1-800-487-9180 3 TABLE OF CONTENTS Thank you to Our Sponsors and Media Partners. . . . . . . . . . . . . . . . . . . . .4 Chairperson's Welcome Letter . . . . . . . . . . . . .5 Welcome to PAYMENTS 2014! . . . . . . . . . . . .6 Conference Highlights . . . . . . . . . . . . . . . . . . .7 Executive Forum . . . . . . . . . . . . . . . . . . . . . . .9 Orlando World Center Marriott Floor Plan . . .10 Conference Planning Committee . . . . . . . . . .38 Workshops, Sessions and Special Events Sunday . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Monday . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Tuesday . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Wednesday . . . . . . . . . . . . . . . . . . . . . . . . . .34 Sponsor/Exhibitor/PAYMENTS 3D Innovators Directory PAYMENTS 2014 Sponsors . . . . . . . . . . . . . .39 Floorplan . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Exhibitor List . . . . . . . . . . . . . . . . . . . . . . . . .45 Exhibitor Directory . . . . . . . . . . . . . . . . . . . .46 PAYMENTS 3D Innovators . . . . . . . . . . . . . .56 PAYMENTS 2014 Mobile App View Schedules. Explore sessions, access locations and speaker presentations. Create. Design your personal schedule and view interactive maps. Check-in. For sessions, keynotes, exhibitor booths and more. Update. Share photos, comments, your location and connect with other attendees. Earn Badges. Earn points and badges by simply using the App and enhance your chance to win! See page 11 for details. Download the App at http://doubledutch.me/download/payments-2014 Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 3
  • 4. 4 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 Thank You . . . ...TO OUR SPONSORS T E C H N O L O G I E S TM www.affirmativeusa.com . . . AND TO OUR MEDIA PARTNERS Monday Night Celebration Co-Sponsor Exhibit Hall Aisle Signs Monday Lunch in Exhibit Hall Industry Agenda & Education: Corporate Payments Solutions Track Spotlight Speaker Series Co-Sponsor Conference Pens PAYMENTS 3D Theater and Industry Agenda & Education: Card-Based Opportunities Track Wednesday Continental Breakfast Monday Night Celebration Co-Sponsor Solution Circles Monday Morning Refreshment Break Industry Agenda & Education: Risk, Compliance & Fraud Prevention Track Industry Agenda & Education: The ACH Network & the NACHA Operating Rules Track Monday Continental Breakfast Conference Lanyards AAP Sunday Evening Reception Chairperson's Leadership Reception 2014 NACHA Payments System Awards Luncheon Executive Forum Industry Agenda & Education: Mobile & Digital Payments Track Wireless Internet These logos are registered trademarks or are considered other intellectual property of their respective companies in the United States and other countries and are used under license and/or permissions. Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 4
  • 5. https://payments.nacha.org I 1-800-487-9180 5 Chairperson's Welcome Letter Colleagues: On behalf of NACHA — The Electronic Payments Association, I welcome you to PAYMENTS 2014. Representing organizations throughout the payments value chain, we gather in Orlando for our annual conference, to learn, engage and network with the best and brightest in the payments industry. Collectively, we are driving innovative solutions as well as their adoption, which is enabling businesses and consumers to securely and easily purchase and pay bills electronically. Regardless of your role in the payments field, NACHA’s annual conference offers you a comprehensive examination of the most pressing topics in the payments ecosystem that will inform and enrich your strategic outlook and execution. Take full advantage of the unrivaled educational experience and solution-rich exhibit hall to gain insights and actionable information from those who are driving change and moving the industry forward. Engage your colleagues, clients and business partners — and cultivate new relationships — while gaining industry-leading knowledge. The robust dialogue among attendees and incomparable networking opportunities provides an immediate linkage between new ideas and potential business opportunities. The NACHA team of industry volunteers and staff has worked tirelessly to deliver unmatched value at PAYMENTS 2014. Our goal is for you to leave Orlando armed with the new ideas, business connections and critical knowledge necessary to continue to strategically drive payments innovation for your organization and for the industry. We hope you enjoy the conference. Sincerely, Pat Thelen, CTP Executive Vice President UMB Bank n.a. NACHA Board Chairperson Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 5
  • 6. REGISTRATION & ADMISSION INFORMATION All PAYMENTS 2014 attendees must wear their conference credentials at all times. Individuals without credentials will not be admitted to any conference functions. Conference participants with green badge stock (exhibit hall only and guests) are not permitted to attend concurrent educational sessions, Solution Circles or the Tuesday Awards Luncheon. All attendees must wear their credentials in order to attend the Monday Night Celebration. All session attendees must be seated during presentations. Standing in the back of an education session is prohibited by the Fire Marshall. REGISTRATION HOURS Location: Palms Ballroom Foyer Sunday, April 6 11:00 a.m. – 1:00 p.m. (Pre-Conference Workshop Registrants Only) 1:00 p.m. – 6:30 p.m. (All Registrants) Monday, April 7 7:00 a.m. – 5:30 p.m. Tuesday, April 8 7:30 a.m. – 5:30 p.m. Wednesday, April 9 8:00 a.m. – 12:00 p.m. Conference Concludes at 12:00 p.m. EXHIBIT HALL HOURS Monday, April 7 10:30 a.m. – 2:45 p.m. 3:45 p.m. – 5:00 p.m. Tuesday, April 8 9:00 a.m. – 11:45 a.m. 1:00 p.m. – 7:00 p.m. Exhibit Hall Activities Conclude at 7:00 p.m. EDUCATION SESSION PRESENTATION MATERIALS Presentation materials will be available for download for up to 90 days after the conference via the PAYMENTS 2014 Mobile App and at https://www.nacha.org/pay-pres. SOCIAL MEDIA Follow all the activity on Twitter at @NACHA_PAYMENTS and use hashtag #PAYMENTS2014 along with the speaker handles located throughout this guide to join in the conversation during each session. Join us on LinkedIn at http://bit.ly/PAYMENTS2014 COMPLIMENTARY WIRELESS ACCESS Sponsored by Bring your laptop or mobile device and take advantage of complimentary wireless Internet access in the meeting space at the Marriott. For access to the complimentary WiFi service provided by Western Union, select the PAYMENTS2014 network and use the password of WesternUnion. FIRST TIMERS' ORIENTATION SOCIAL Sunday, April 6 10:45 a.m. - 12:00 p.m. Location: Crystal J1 Join us for an overview of all of the educational and networking opportunities the PAYMENTS conference has to offer. After this short presentation, enjoy a coffee break with select members of the Conference Planning Committee and NACHA staff who are there to answer your questions and help you make connections. 6 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 Welcome to ! Thank you for being a part of the most comprehensive payments event of the year. All events are held at the Orlando World Center Marriott unless otherwise noted. Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 6
  • 7. https://payments.nacha.org I 1-800-487-9180 7 Conference Highlights Back by popular demand, this exciting event brings together forward thinking, out-of-the-box disrupters from all over the world. PAYMENTS 3D offers a glimpse into the next wave of payments industry innovations and challenges, and you’ll get the chance to ask questions and talk directly to these new consumer and business solution providers. Held in the buzzing exhibit hall, PAYMENTS 3D offers fast-paced, interactive demonstrations of new technologies and concepts – up close and in person. NETWORKING LUNCHES PAYMENTS offers several opportunities for networking including a special lunch in the exhibit hall and the renowned Awards Luncheon where NACHA recognizes industry innovators. Networking Lunch in the Exhibit Hall Join us on Monday for an exciting and engaging lunch in the exhibit hall. This opportunity is open to all conference participants and is a great chance to network with exhibitors, sponsors, speakers, and other attendees. 2014 NACHA Payments System Awards Luncheon NACHA’s annual Payments System Awards recognize the highest degree of achievement in the development, implementation and advancement of electronic payments. These prestigious awards celebrate outstanding accomplishments and superior leadership. Join us for this entertaining luncheon on Tuesday as we unveil this year’s recipients. EVENING RECEPTIONS Monday Night Celebration Get ready for one of the most anticipated events of the conference—a fun-filled extravaganza that fills four different clubs and takes over the streets of Universal CityWalk® at Universal Orlando® Resort. Take a trip to New Orleans at Pat O’Brien’s® (hosted by ACI Worldwide) or explore the home of the king of reggae at Bob Marley–A Tribute to FreedomSM . Enjoy three themed rooms and a huge dance floor at the grooveSM and take the stage at CityWalk’s Rising Star (hosted by EastPay). It’s an entire evening of fun, food and celebration. This event is open to all conference attendees. Be there! Pat O’Brien’s, Hurricane Glass logo, Have Fun! and Iron Grill Design ® Pat O’Brien’s Bar, Inc. © 2014 Pat O’Brien’s Bar, Inc. All rights reserved. Universal elements and all related indicia TM & © 2014 Universal Studios. All rights reserved. Tuesday Evening Reception in the Exhibit Hall You won’t want to miss this opportunity to make those critical last-minute connections. Enjoy refreshments surrounded by cutting-edge technology providers, payment service experts and organizations poised to offer the solutions you’re looking for. Sponsored by Co-Sponsored by Sponsored by Sponsored by 33601_NACHA_Rev8:PAY2012 3/12/14 1:19 PM Page 7
  • 8. UNIQUE EDUCATION EVENTS Opening General Session Banking on Artificial Intelligence Day: Monday, April 7 Time: 8:00 a.m. – 9:00 a.m. Big data tells a story that links customer behavior with business opportunities. However, it is only as good as its speed to insight. In the payments industry, organizations will live and die by their ability to translate big data into decisive, actionable insights in the midst of an ever-increasing competitive landscape, regulatory uncertainty, evolving technology and constantly shifting consumer behavior. Kris Hammond, CTO of Narrative Science, challenges you to let your data tell your story, think about the data analysis model of today, and explore how you can leverage artificial intelligence to create business opportunities. Kris explains how the next step in the evolution of data analysis – Narrative Analytics – is already helping companies better understand their story, improving compliance processes, providing better insight to merchants and customers and generating revenue through new products. Kristian Hammond Chief Scientist, Professor, Artificial Intelligence Expert, Narrative Science Solution Circles Day: Monday, April 7 Time: 7:00 a.m. - 8:00 a.m. Start your day off right and join industry colleagues for breakfast, networking and thought-provoking conversations at these open forum roundtable discussions. Choose from multiple discussion topics and gain the insight and knowledge of current industry trends. Full conference participants only. Seating is limited. Get involved in the conversation. Use hashtag: #PAYMENTS14SC for the Solution Circles. Solution Circles topics include: • Monitoring ACH Risk: What Trends Matter Most • Steps to ACH Origination: What are the Benefits for Credit Unions? • The Rules & Originators: How Do We Keep it Simple, While Keeping Them Informed • Data Breaches & Security: What’s New and Different in Today’s Environment? • Payments System Improvements: What are the Industry’s Next Steps? • Virtual Currencies: Are They Here to Stay and Why Should I Care? Sponsored by Sponsored by Sponsored by Industry Agenda Gamifying Financial Services: The Millennials, Gen X & Institutions Day: Monday, April 7 Time: 2:45 p.m. – 3:45 p.m. Everything we know about the financial services industry is about to be turned upside down by the Millennial generation. They’re more concerned with the environment, cost and social impact of everything than ever before, but what they really want is fun and engagement. While we’ve been mining behavioral and econometric data and working hard to improve technology, now we need to consider how to get the customer of the future off their phones for long enough to care about finance and the future. The solution: gamification – a powerful new approach to driving loyalty and engagement that is changing the financial employee, customer and strategic landscape with extraordinary speed. Join author and designer Gabe Zichermann for this fast-paced session that will show you how, when and why gamification will revolutionize the top and bottom line, and everything in between. Spotlight Speaker Series New this year, the Spotlight Speaker Series focuses on the challenges and opportunities that will shape the payments space of tomorrow. Are Bank Innovations Meeting Salient Consumer Needs? Day: Tuesday, April 8 Time: 8:00 a.m. – 9:00 a.m. What’s Next for P2P: Today’s Lessons for the Future Day: Tuesday, April Time: 3:15 p.m. – 4:15 p.m. Payment System Priorities: What the Fed Has Learned Day: Wednesday, April 9 Time: 8:30 a.m. – 9:30 a.m. Invitation-only Events: CHAIRPERSON’S LEADERSHIP RECEPTION The NACHA leadership gathers for this invitation- only event to commemorate another year of progress in the payments industry. Location to be communicated via email invitation. AAP RECEPTION All Accredited ACH Professionals are invited to this lively reception where they can network with other AAPs and enjoy hors d’oeuvres and cocktails. AAPs only. Sponsored by 8 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 Sponsored by Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 8
  • 9. The Evolution of the U.S. Payments System Day: Monday, April 7 Time: 1:15 p.m. – 1:45 p.m. Room: Anaheim/Atlanta/Boston Track: Executive Forum Level: Advanced The next generation of the U.S. payments system requires new thinking and cooperation across the myriad players that make up today’s payments ecosystem. Some initiatives introduced over the last few years have been less successful due in part to a siloed approach. Change that can be sustained requires addressing the needs of joint business and consumer users. For solutions to be successful, they must be developed through open collaboration with consideration of the full ecosystem and benefit both payers and payees. Ather Williams, global head of payments and strategy for Bank of America Merrill Lynch Global Treasury Solution Division out- lines the current state of U.S. payments and presents some opportune areas that build a case for a good future. Ather Williams Managing Director, Bank of America Rethinking Payments Innovation Day: Monday, April 7 Time: 1:50 p.m. – 2:20 p.m. Room: Anaheim/Atlanta/Boston Track: Executive Forum Level: Advanced Financial institutions are constantly concerned with the changing pay- ments landscape and determining how best to face competition. The competition stems from both those within the traditional bank sector and non-banks infiltrating the marketplace. Financial institution executives are tasked with expanding their offerings to include new ways to advance payments systems and working with their existing clientele and stakehold- ers to innovate using limited capital, resources in the face of an evolving regulatory environment. Ebru Pakcan, global payments head from Citi shares her opinion on how her organization should prepare to shape the payments industry. Ebru Pakcan Managing Director & Head, Global Payments, Citibank N.A. Payment System Improvement: Implications for Financial Institutions Day: Monday, April 7 Time: 4:30 p.m. – 5:30 p.m. Room: Anaheim/Atlanta/Boston Track: Executive Forum Level: Advanced The questions posed in the Federal Reserve’s Payment System Improve- ment – Public Consultation Paper pointed to key perceived gaps and opportunities in the U.S. payment system, as well as desired outcomes to close these gaps and capture these opportunities. Responses received from a broad spectrum of stakeholders provide an array of perceptions that support or challenge this vision, offer potential paths to realize the expressed desti- nation, and highlight the practical realities of getting there. This session engages participants in dialogue with a Federal Reserve executive on the significance of this vision — and in light of responses received — to financial institutions and the products, services and platforms they support, the infrastructures in which they have invested, and the business model, macro-economic, and customer/societal considerations. Marie Gooding First Vice President & COO, Federal Reserve Bank of Atlanta How KeyBank is Using Data to Enhance Customer Relationships Day: Tuesday, April 8 Time: 10:00 a.m. – 11:00 a.m. Room: Anaheim/Atlanta/Boston Track: Executive Forum Level: Advanced Big Data and analytics have become popular buzzwords in banking, and dis- cussions about these topics frequently focus more on rhetoric than practice. However, at KeyBank, a push to become data-driven over the past year has successfully materialized. Data now drives improvements in decision-mak- ing as it relates to business development, marketing and risk. Participants in this session gain: an understanding of the key elements that made such a drastic transformation a reality; and about executive commitment, data centralization and changes in human resources that, beyond reflecting new decision-making processes and relationships with business leaders, increase their perceived importance in the organization. An overview of key lessons that KeyBank learned could help participants drive such change in their own organizations while assessing the quality of analytics at various finan- cial institutions. This is especially important as analytics become crucial for efficient marketing spend and account generation in a changing payments landscape. David Bonalle Executive Vice President, KeyBank Sponsored byExecutive ForumByInvitationOnly https://payments.nacha.org I 1-800-487-9180 9 Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 9
  • 10. Buses depart here for the Monday Night Celebration at CityWalk. REGISTRATION Floorplan 10 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 Special Events in Crystal J: First Timers’ Orientation Social Sunday, April 6 10:45 a.m. - 12:00 p.m. (J1) Solution Circles Monday, April 7 7:00 a.m. - 8:00 a.m. (J1) Spotlight Speaker Series Sessions Tuesday, April 8 & Wednesday, April 9 Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 10
  • 11. Attendee Entrance Attendee Entrance NIC E Actim ize Priority Paym ent Expre ssSyste m s Q2 EY CSG In te rn at io nal PAYMENTS 2014 Mobile App CHECK IN AND WIN! Users of the PAYMENTS 2014 Mobile App will have the chance to compete for prizes by earning badges and points. Earn these by checking in to sessions and exhibit booths, adding photos, rating items, commenting, adding friends, and other activities. Prizes of $250 each will be awarded to one of the top 10 users, as of the Tuesday Evening Reception, and to one of the top 10 users to check-in to the most exhibit booths during Tuesday exhibit hall hours. Winners will be announced in the NACHA booth during the Tuesday Evening Reception in the exhibit hall. You must be present to win. Download the App at http://doubledutch.me/ download/payments-2014 https://payments.nacha.org I 1-800-487-9180 11 General Sessions in the Palms Ballroom: Opening General Session Monday, April 7 8:15 a.m. - 9:15 a.m. Industry Agenda Monday, April 7 2:45 p.m. - 3:45 p.m. Awards Luncheon Tuesday, April 8 11:30 a.m. - 1:15 p.m. Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 11
  • 12. Sunday, April 6 Registration Open for Workshop Participants Only Time: 11:00 a.m. – 1:00 p.m. Location: Palms Ballroom Foyer Registration Open for All Conference Attendees Time: 1:00 p.m. – 6:30 p.m. Location: Palms Ballroom Foyer Pre-Conference Workshops Begin ACH 101 Time: 1:00 p.m. – 3:00 p.m. Room: Anaheim/Atlanta/Boston Track: Pre-Conference Workshops Level: Fundamental This workshop provides novices with an introduction to the ACH Network and the NACHA Operating Rules that they can build upon to maximize their educational experience. Participants gain a foundational knowledge of how the Network operates, its key attributes and the roles and responsibilities of those who utilize it. Debbie Barr, AAP, CTP Senior Director, ACH Network Rules Process, NACHA - The Electronic Payments Association Gina D. Carter, AAP AVP, Risk Management, EastPay, Inc. Understanding Payment Cards Time: 1:00 p.m. – 3:00 p.m. Room: Crystal AB Track: Pre-Conference Workshops Level: Fundamental Participants in this workshop gain a comprehensive understanding of card-based payments. The work- shop provides insights from the issuing and accept- ance perspectives on types of cards, applications, authorization requirements, and evolving regulatory and technological factors that impact business decisions. Paul Tomasofsky President, Two Sparrows Consulting, LLC Planning for Disaster Recovery Time: 1:00 p.m. – 3:00 p.m. Room: Crystal CD Track: Pre-Conference Workshops Level: Intermediate Are you confident in your financial institution’s business continuity plans? The FFIEC Guidance on business continuity focuses on IT, but there is more to disaster recovery and business continuity than technology infrastructure. Participants take away a checklist of items to better prepare for an unplanned disaster or business interruption. Gary Kindle VP, Operations, Elevations Credit Union Michael Spafford Disaster Recovery, Business Continuity, EPCOR @mikess1946 Building a Corporate Fraud Prevention Toolkit Time: 1:00 p.m. – 3:00 p.m. Room: Crystal EF Track: Pre-Conference Workshops Level: Intermediate This workshop provides corporate practitioners with specific tools and practices to identify and prevent fraud. Participants gain insight into liability exposure, requirements and responsibilities under UCC 4A and how to implement security measures internally and externally. Jay McLaughlin SVP & Chief Security Officer, Q2ebanking @jaymlaughlin Shirley A. Banks, AAP Electronic Banking Risk Analyst, Canandaigua National Bank & Trust The Legal Structure of Payments Time: 1:00 p.m. – 3:00 p.m. Room: Crystal KL Track: Pre-Conference Workshops Level: Fundamental The legal framework of payments is comprised of laws, regulations and private sector rules that work in concert to define obligations and protect parties to transactions. This workshop provides participants with an overview of how this framework applies across existing and emerging payment methods. Azba Habib Associate Counsel, Federal Reserve Bank of Atlanta Jeanette Hait Blanco Senior Product & Regulatory Counsel, PayPal, Inc. Richard M. Fraher VP & Counsel to the RPO, Federal Reserve Bank of Atlanta International Payments Primer Time: 1:00 p.m. – 3:00 p.m. Room: Crystal MN Track: Pre-Conference Workshops Level: Intermediate New to international payments? This workshop immerses participants in the world of global payments. Corporate and financial institution practitioners learn key concepts, terms, principles and regulatory requirements preparing them to support the business needs of their organizations and customers. Alan S. Koenigsberg Managing Director, Bank of America Merrill Lynch Jane Hennessy Global Banking Consultant Mobile & Digital Payments Ecosystem Time: 1:00 p.m. – 3:00 p.m. Room: Crystal PQ Track: Pre-Conference Workshops Level: Fundamental Mobile and digital payments offer financial institutions, businesses and solution innovators tremendous opportunity to engage, enable and transact with customers in new ways. As new technologies, risks and players are infused into the mix, business models are evolving and customer expectations and behavior are changing. Related business decisions are becoming even more consequential. Participants in this workshop delve into the burgeoning mobile and digital payments ecosystem and emerge with a solid understanding of the players, approaches and opportunities upon which to learn more. Stephen Mott Principal, BetterBuyDesign @stevemott ACH 201 Time: 3:30 p.m. – 5:30 p.m. Room: Anaheim/Atlanta/Boston Track: Pre-Conference Workshops Level: Intermediate This workshop builds on content addressed in ACH 101. Participants learn complex concepts and examine nuances of the NACHA Operating Rules as they apply to payment origination and receipt, risk management, rules compliance and enforcement, and exception processing. Kimberly W. Rector, AAP Senior Director, Education, MACHA - The Mid-Atlantic Payments Association Sean Carter, AAP VP, Risk & Compliance, NEACH @liftingemup Workshops, Sessions and Special Events 12 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 12
  • 13. Impact of Proposed Prepaid Access Rules Time: 3:30 p.m. – 5:30 p.m. Room: Crystal AB Track: Pre-Conference Workshops Level: Fundamental Rules proposed by the Financial Crimes Enforce- ment Network (FInCEN) seek to combat money laundering related to prepaid cards. Participants in this workshop gain an understanding of what FinCEN is proposing and the potential impact on issuing merchants and cardholders. Moderator: Terry Maher Partner, Baird Holm LLP Donald J. Mosher Partner, Schulte Roth & Zabel LLP Liz Nutting SVP, Strategic Partnerships & Network Relations, BofI Federal Bank ACH Security Procedures on Trial Time: 3:30 p.m. – 5:30 p.m. Room: Crystal CD Track: Pre-Conference Workshops Level: Intermediate Using real court cases and other case studies, this workshop puts security procedures on trial. Participants learn to analyze agreements, determine how they align with NACHA’s ACH Security Framework and how courts of law have defined commercially reasonable. Fred Laing, II, AAP, CCM President, Upper Midwest ACH Association Mary M. Gilmeister, AAP, NCP President, WACHA - The Premier Payments Resource Paul A. Carrubba Partner, Adams & Reese, LLP ACH Origination: Effective Due Diligence & Onboarding Time: 3:30 p.m. – 5:30 p.m. Room: Crystal EF Track: Pre-Conference Workshops Level: Intermediate ACH origination offers financial institutions lucra- tive opportunities to grow their business. Along with those opportunities lie the challenges of knowing your customer and your customer’s customer. Increased scrutiny and evolving threats demand con- stant reevaluation of onboarding of Originators and third parties. In this workshop, participants explore the due diligence process and obtain guidance to make informed decisions. John M. Curtis, AAP, NCP VP, Director of Education & Communications, Western Payments Alliance Melissa C. Blair, AAP, CTP VP & Senior Treasury Management Consultant, Umpqua Bank Product Innovation in a Changing World Time: 3:30 p.m. – 5:30 p.m. Room: Crystal KL Track: Pre-Conference Workshops Level: Fundamental How do you creatively rethink product innovation to succeed amidst regulatory, technological and cul- tural change? Participants in this workshop experi- ence hands-on training to drive product innovation informed by customer perspectives and preferences. Jeff Lauterer Manager, Product Operations, Digital Insight Kimberly Prieto Group Manager, Business Development, Digital Insight Become Fluent in the Language of IAT Time: 3:30 p.m. – 5:30 p.m. Room: Crystal MN Track: Pre-Conference Workshops Level: Fundamental Does your financial institution fully grasp the intri- cacies of supporting International ACH Transaction (IAT) Entries? Deciphering the NACHA Operating Rules and OFAC regulations is easier than you think. Participants in this workshop take away an in- depth understanding of the rules related to the receipt and origination of these ACH transactions. Priscilla C. Holland, AAP, CCM Senior Director, Healthcare Payments, NACHA - The Electronic Payments Association Harvesting Big Data for Positive Impact Time: 3:30 p.m. – 5:30 p.m. Room: Crystal PQ Track: Pre-Conference Workshops Level: Intermediate Many large organizations use Big Data to drive rev- enue, provide more personalized interactions with customers and mitigate fraud. This workshop explains what Big Data consists of, how to conduct experiments, starting points for usage and the emerg- ing role of data scientists to succeed. Nick Nadgauda Managing Director, Global Head, Payments, Receivables & Wholesale Cards Technology, Citibank N.A. Stacy Rosenthal Business Manager, SWIFT Workshops Conclude at 5:30 p.m. Enjoy your evening with friends and colleagues. Use the Mobile App to find and meet up with other attendees! Chairperson's Leadership Reception By invitation only. Time: 5:00 p.m. - 6:30 p.m. Location to be commuicated via invitation. AAP Reception By invitation only. Time: 6:30 p.m. - 7:30 p.m. Location to be communicated via invitation. Sunday, April 6 https://payments.nacha.org I 1-800-487-9180 13 SUNDAY Sponsored by Sponsored by Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 13
  • 14. Opening General Session Banking on Artificial Intelligence Location: Palms Ballroom Time: 8:15 a.m. – 9:15 a.m. Big data tells a story that links customer behavior with business opportunities. However, it is only as good as its speed to insight. In the payments indus- try, organizations will live and die by their ability to translate big data into decisive, actionable insights in the midst of an ever-increasing competitive land- scape, regulatory uncertainty, evolving technology and constantly shifting consumer behavior. Kris Hammond, CTO of Narrative Science, challenges you to let your data tell your story, think about the data analysis model of today, and explore how you can leverage artificial intelligence to create business opportunities. Kris explains how the next step in the evolution of data analysis – Narrative Analytics – is already helping companies better understand their story, improving compliance processes, providing better insight to merchants and customers and generating revenue through new products. Kristian Hammond Chief Scientist, Professor, Artificial Intelligence Expert, Narrative Science CONCURRENT SESSIONS BEGIN U.S. Smart Card Migration: Ready or Not, Here It Comes! Time: 9:30 a.m. – 10:30 a.m. Room: Crystal G Track: Card-Based Opportunities Level: Advanced U.S. debit, credit and prepaid cards are migrating from magnetic stripe to EMV smart chip technology. What is the impact on merchants, issuing banks and their card-holding customers? Participants hear from a diverse group of panelists on card issuance and adoption rates along with implications for stakeholders. Moderator: Claudia S. Swendseid Senior Vice President, Federal Reserve Bank of Minneapolis Margot Carter SVP & Senior Product Manager, Bank of America Merrill Lynch Randy Gibbons Manager, Payment Strategies, Southwest Airlines Rue A. Jenkins AVP, Treasury, Costco Wholesale Holistically Managing High-Risk Origination Time: 9:30 a.m. – 10:30 a.m. Room: Crystal H Track: Risk, Compliance & Fraud Prevention Level: Intermediate Financial institutions make business decisions to originate ACH transactions for clients, and it is incumbent on them to conduct appropriate due diligence and related risk management. With what could be considered to be high-risk activity, it is imperative that the institution implements a robust and holistic risk management program throughout the life cycle that has active involvement and com- mitment across the organization. Participants in this session learn from the experience of a financial insti- tution that has adopted a holistic approach. Hear what constitutes high risk and the types and magni- tude of transactions that give rise to such risks. Understand who needs to be involved and why, what process elements need to be considered, and what are potential client showstopper questions. Moderator: Marcie J. Haitema SVP, ACH & eCommerce Operations, PNC Bank Linda Hogan Vice President, PNC Bank Norman Harkleroad Senior Vice President, PNC Bank Real-Time, Rich-Data Payments: The Australian Experiment Time: 9:30 a.m. - 10:30a.m. Room: Crystal A-C Track: World Payments Viewpoint Level: Advanced The world over, four main pressures impact automated payment systems: user expectations for instant, flexible payments tailored and automated to their diverse needs; regulator expectations for competition and innovation as well as safety and efficiency; emerging challenges from alternative channels; and aging payments network infrastruc- ture. In Australia, a novel response is under con- struction: a “New Payments Platform” built by and for the payments community that is ubiquitous, yet promotes competition and diversity in payments networks and services. This session explores the rationale and implications of such a unique approach and why the Australian payments community hopes it will tick all the boxes. Christopher Hamilton Chief Executive Officer, Australian Payments Clearing Association Limited George Throckmorton Managing Director, Advanced Payments Solutions, NACHA - The Electronic Payments Association Monday, April 7 Registration Open Time: 7:00 a.m. – 5:30 p.m. Location: Palms Ballroom Foyer Continental Breakfast Time: 7:00 a.m. – 8:00 a.m. Location: Crystal Ballroom Atrium Solution Circles Time: 7:00 a.m. – 8:00 a.m. Location: Crystal J1 Start your day off right and join industry colleagues for breakfast, networking and thought-provoking conversations at these open forum roundtable discussions. Choose from multiple discussion topics and gain the insight and knowledge of current industry trends. Full conference participants only. Seating is limited. Get involved in the conversation. Use hashtag: #PAYMENTS14SC for the Solution Circles. Solution Circles topics include: • Monitoring ACH Risk: What Trends Matter Most • Steps to ACH Origination: What are the Benefits for Credit Unions? • The Rules & Originators: How Do We Keep it Simple, While Keeping Them Informed • Data Breaches & Security: What New and Different in Today’s Environment? • Payments System Improvements: What are the Industry's Next Steps? • Virtual Currencies: Are They Here to Stay and Why Should I Care? Sessions and Special Events 14 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 MONDAY Sponsored by Sponsored by Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 14
  • 15. Best Practices in Establishing Automated Origination & Tracking Time: 9:30 a.m. – 10:30 a.m. Room: Crystal D-F Track: Corporate Payments Solutions Level: Intermediate As corporates increasingly electronify payments from check to ACH, the importance of accurate, automated origination and tracking is vital to achieving straight-through processing (STP). Partic- ipants in this session learn how STP can be achieved through the integration of the proper level and type of payment tracking information, minimizing man- ual reconcilement of exceptions. Best practices for aligning payment reconcilement are shared, as well as insight on how ERP systems can provide best practices that formalize the payment lifecycle. David Repking Information Reporting Product Manager, J.P. Morgan Laurie White Project Manager, Enterprise Information Services Applications, Harris Corporation Serving the Financially Underserved: The Value Proposition Time: 9:30 a.m. – 10:30 a.m. Room: Crystal K-M Track: Payments Strategies Level: Intermediate Addressing the needs of the financially underserved holds great potential to benefit such consumers and the companies serving them. Developing successful, high-quality products depends upon deep consumer knowledge and innovative business models. Partici- pants in this session learn what consumer and indus- try research reveals about the financial behaviors and preferences of these consumers, as well as the size and state of the under-banked marketplace. A case study highlights opportunities, challenges and lessons learned by one of the largest banks and offers an overview of a comprehensive suite of under- banked products. Deborah Matthews Phillips, AAP Director, Payments Strategies, Jack Henry & Associates Eva Wolkowitz Analyst, Insights and Analytics, Center for Financial Services Innovation Timothy Thorson, AAP, CTP VP & Manager, ACH Operations, Regions Financial Corporation Monday, April 7 Risk Management for Mobile Remote Deposit Capture Time: 9:30 a.m. – 10:30 a.m. Room: Crystal N-Q Track: Mobile Banking & Payments Level: Intermediate Mobile Remote Deposit Capture is rapidly becoming a game changer for financial institutions. However, like with any other payments innovation, it also entails certain risks. Participants in this session learn about the chief areas of concern, applicable rules and regulations, and measures they can take to mitigate risk and reap the benefits. Moderator: Kevin Olsen, AAP, NCP, MCSE AVP, Education, IT Manager, EastPay, Inc. David Brock President & CEO, Community Credit Union Paul Phillips Attorney, Adams & Reese, LLP SEPA — The Buzz After Three Months Live Time: 9:30 a.m. – 10:30 a.m. Room: Grand 9-10 Track: World Payments Viewpoint Level: Fundamental Migration to the Single Euro Payments Area (SEPA), which replaces national schemes with an integrated and harmonized means of exchanging Euro credit transfers and direct debits has been a top priority in the European Union for that past decade. Three months after the deadline for full implemen- tation in February 2014, participants in this session hear about the initial impact, what remains to be accomplished and the significance of the schematic to financial institutions and their customers. Etienne Goosse Secretary General, European Payments Council (EPC) Michael Steinbach CEO & Chairman, Board of Directors, Equens SE Automating Healthcare Payments: Updates from an Evolving Industry Time: 9:30 a.m. – 10:30 a.m. Room: Grand 11-12 Track: The ACH Network & the NACHA Operating Rules Level: Intermediate The healthcare industry has experienced a transfor- mation as it transitions to electronic payments and complies with the Affordable Care Act (ACA). Against the backdrop of 1.3 billion claims, partici- pants in this session learn about the industry’s reac- tion to the ACA mandates, lingering barriers to adoption, and alternative payment methods used by the healthcare industry. A large healthcare provider shares its experiences and how it is collaborating with vendors and financial partners to ensure seam- less electronic payments and remittances. Erin Richter Weber CORE Senior Manager, CAQH Mona Reimers Director, Revenue Services, Ortho NorthEast Mobile ACH Payments: A Post-Durbin Opportunity Time: 9:30 a.m. – 10:30 a.m. Room: Grand 13-14 Track: Payments Strategies Level: Advanced As U.S. financial institutions seek to cultivate new revenue streams in the post-Durbin world, mobile payments offer an interesting value proposition. Consumer adoption is growing and merchant enablement is occurring. The ACH Network offers financial institutions the opportunity to remain cen- tral to these retail payments and cultivate new, unre- alized revenue. Participants in this session hear how financial institutions in the U.S. can apply lessons from abroad to make the ubiquitous and cost-effec- tive ACH system here an even greater source of value to consumers, merchants and their own bottom lines in a mobile world. Lanny Byers Managing Director, Consult Hyperion @lannybyers https://payments.nacha.org I 1-800-487-9180 15 MONDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 15
  • 16. Five Steps to Optimizing Payables & Growing Financial Returns Time: 9:30 a.m. – 10:30 a.m. Room: Canary 1-2 Track: Corporate Payments Solutions Level: Intermediate The benefits of payables automation are clear, yet only one in five organizations makes the majority of its B2B payments electronically. Deploying the right mix of payment methods, each with their own benefits, ensures maximum efficiency and financial gains. Learn how to develop a strategy for the best payables mix for your enterprise in five key steps. Miguel Rodriguez Regional Director, Paymode-X, Bottomline Technologies, Inc. Wayne Zeiler Director, Financial and Management Reporting, ITG @WayneZeiler Deposit Account Takeover: The Legal Landscape Time: 9:30 a.m. – 10:30 a.m. Room: Canary 3-4 Track: Risk, Compliance & Fraud Prevention Level: Advanced Over the past few years, there has been much litigation where businesses sue their financial institutions to recover losses caused by a hacker’s theft of the client’s online credentials, resulting in fraudulently originated wire transfers and ACH credits. Judicial opinions diverge. Participants in this session hear an examination of the legal theories, significance of judicial outcomes and measures to protect their institutions from litigation. Barkley Clark Partner, Stinson Leonard Street LLP Mark Hargrave Partner, Stinson Leonard Street LLP Refreshment Break and Exhibit Hall Grand Opening Time: 10:30 a.m. – 11:15 a.m. Educational Session in the Exhibit Hall Customized Relationship Solution Case Study: Fundtech & MetLife Time: 10:35 a.m. – 11:05 a.m. Room: PAYMENTS 3D Theater Track: Exhibit Hall Education Sessions Level: Intermediate MetLife Inc. is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. In 2009, MetLife’s Corporate Treasury and IT teams worked closely with Fundtech’s Service Bureau and its banks to evaluate the benefits of connecting to SWIFT. In this session hear directly from MetLife about how they worked with Fundtech to further improve their treasury operations. Participants in the session gain an understanding of why the collaboration was successful, how it enabled better customer service while allowing for significant cost savings, and how MetLife is now able to reach 2 percent of their banking counter parties. Robert Jackson Senior Banking Consultant, MetLife CONCURRENT SESSIONS BEGIN Monitoring for Abusive ACH Debit Practices Time: 11:15 a.m. – 12:15 p.m. Room: Crystal G Track: Risk, Compliance & Fraud Prevention Level: Advanced Historically, the focus on monitoring ACH transactions has been on the ODFI’s debit Originators. However, media and regulatory attention has redirected the spotlight to receiving banks and their obligations to protect customers from unauthorized or abusive payment practices. Participants in this session learn how RDFIs can help protect consumer and business account holders by monitoring received debit transactions, identify- ing trends and taking steps to minimize abusive practices. Recent and ongoing proposals and initia- tives to help RDFIs ensure the continued, positive reputation of the ACH Network are discussed. Alicia Treadway, AAP, CTP First Vice President, Treasury & Payment Solutions, SunTrust Bank Beth Anne Hastings Vice President, J.P. Morgan Recent Developments in Electronic Payments Law Time: 11:15 a.m. – 12:15 p.m. Room: Crystal H Track: The ACH Network & the NACHA Operating Rules Level: Intermediate Staying abreast of the numerous and often complex developments in the legal and regulatory framework surrounding payments can be daunting and under- standing the implications to an organization’s ACH activities is crucial. Participants in this session are provided with a review of significant legal issues raised by current developments in electronic payments law, including recent amendments to the NACHA Operating Rules. Jane E. Larimer EVP, ACH Network Administration, General Counsel, NACHA - The Electronic Payments Association Jane K. Winn Professor of Law, University of Washington Meeting Small Business Customer Needs with an Integrated Business Banking Solution Time: 11:15 a.m. – 12:15 p.m. Room: Crystal A-C Track: Corporate Payments Solutions Level: Intermediate Small business customers represent significant revenue generation and cross-sell opportunities to add fuel to grow your financial institution. Targeting the small business market with the right set of tools and capabilities gives financial institutions the ability to differentiate their message, pursue untapped markets and grow revenue as small business owners frequently turn to their financial institution for financial management needs. Participants in this session hear about the benefits of implementing integrated banking solutions designed to meet the needs of the small business market. Christine Barry Research Director, Aite Group John Balose Principal Market Manager, ACI Worldwide Meggin Nilssen Vice President, Treasury Management Sales, Bank of Blue Valley Monday, April 7 16 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 MONDAY Sponsored by Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 16
  • 17. A B2B Payments Success Story Time: 11:15 a.m. – 12:15 p.m. Room: Crystal D-F Track: Corporate Payments Solutions Level: Intermediate Is migration to electronic business-to-business (B2B) payments on your radar? These payments are rapidly growing in the ACH Network and many tools now exist to assist with conversion. Participants in this session hear how Cox Enterprises partnered with its bank and trading partners on a recent conversion and gain valuable insight from their experience that other companies could adopt to eventually tell their own success stories. Alan R. Dupree, AAP Retail Payments Director, Federal Reserve Bank of Atlanta @AlanDupreeFRB Anita S. Patterson, CTP Director, Treasury Services, Cox Enterprises, Inc. John A Fabrizio, CTP SVP, Treasury Management Sales Consultant, Wells Fargo @johnfabz Mash Up at the POS: Transforming the Retail Experience Time: 11:15 a.m. – 12:15 p.m. Room: Crystal K-M Track: Mobile Banking & Payments Level: Intermediate Retailers, advertisers, card networks and terminal manufacturers are investing heavily in changing the commerce experience, leveraging mobile technol- ogy, POS innovations, and big data based marketing and loyalty solutions. In this environment, financial institutions, processors and other traditional players need a deep understanding of the changing environ- ment and coherent strategies to compete. Partici- pants in this session gain a deeper understanding of the changing retail environment and insights to apply to their respective strategies. Margaret Weichert Principal, Financial Services, Ernst & Young Supply Chain Fraud Necessitates Authentication for Everyone Time: 11:15 a.m. – 12:15 p.m. Room: Crystal N-Q Track: Risk, Compliance & Fraud Prevention Level: Advanced A new fraud scheme targets business associates of financial institution customers. A fraudster com- promises the email account of a vendor and sends a legitimate-looking invoice to a company. The company initiates a payment through a channel that authenticates the payer, yet the outgoing payment is nonetheless the result of fraud. These transactions are difficult to identify as fraudulent until it’s too late. Participants in this session learn about the expanding need for authentication, usefulness of relatively low-tech factors to authenticate payment requests and use cases for implementing these factors. Devon Marsh SVP, Treasury Management & Internet Services Risk & Compliance, Wells Fargo Cross-Border P2P: Embracing Change Time: 11:15 a.m. – 12:15 p.m. Room: Grand 9-10 Track: World Payments Viewpoint Level: Advanced Many treasurers find cross-border payments confusing, inefficient and expensive, particularly with new regulatory compliance and associated costs. However, these payments carry great opportu- nity, and the key lies in innovation and cooperation among banks, mature networks and private markets. Learn how global networks can be leveraged in light of enhanced regulatory focus on consumer protec- tion and the critical importance of form factor for customer experience. Hear a unique perspective on how cross-border payments are being enabled downstream through correspondent banking relationships and corporate credit unions. Attendees are encouraged to share their experiences with cross-border payments. Jon Budd Senior Vice President, Sales, LendingTools.com Jorge Jimenez Director, Retail Payments Office, Federal Reserve Bank of Atlanta @JorgeJimenezUSA Sean Carter, AAP VP, Risk & Compliance, NEACH @liftingemup Customer Research: Small Business Owner Views on Payment Options Time: 11:15 a.m. – 12:15 p.m. Room: Grand 11-12 Track: Payments Strategies Level: Intermediate Understanding how small business clients view electronic payments is critical successfully engaging them and influencing their behavior. Get a glimpse into the minds of small business owners regarding their payment practices and how they view new electronic alternatives in this session. Participants gain insights from recently conducted in-depth focus groups on which payment methods small business owners use and when, emotional ties to paper checks, the top reasons they would use an e-Check option, and how they perceive the “anytime, anywhere” promise. Christopher Clausen Director, North American Payments & Transactional Solutions, Deluxe Corporation Benefits of Bank Co-Opetition Time: 11:15 a.m. – 12:15 p.m. Room: Grand 13-14 Track: Payments Strategies Level: Intermediate Collaboration is imperative in business, but its benefits do not stop at the individual level. Participants in this session gain a pragmatic view, drawn from real experience and hard facts, of how financial institution collaboration and co-opetition can deliver transformative value for the involved institutions and their clients. Hear how two financial institutions created a mutually beneficial business case by working together in a way that is distinct from sourcing solutions from traditional vendors, and how they continue to evolve the governance structure to exceed customer expectations. Bobby Carney Director, Citibank N.A. @bobcar68 Joyce O’Connor Vice President, State Street Corporation @jocpayments Monday, April 7 https://payments.nacha.org I 1-800-487-9180 17 MONDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 17
  • 18. Adapting Lessons from Retail Payment Security for Commercial Clients Time: 11:15 a.m. – 12:15 p.m. Room: Canary 1-2 Track: Risk, Compliance & Fraud Prevention Level: Intermediate Advancements in financial technology typically migrate from retail banking to commercial banking at a slow but steady pace. The continuing threat of account takeover and the potential for substantial associated losses have revealed that currently relied upon solutions are ineffective and that improvement is undoubtedly necessary. Participants in this session hear strategies that financial institutions can imple- ment to successfully transition different commercial client segments to modern payment security solutions, while controlling costs and maintaining strong customer satisfaction. Alphonse Pascual, CFE Senior Analyst, Security, Risk & Fraud, Javelin Strategy & Research Chuck Rogers Vice President, Greenwich Associates Developing an Open Standard to Protect Customer Account Information Time: 11:15 a.m. – 12:15 p.m. Room: Canary 3-4 Track: Mobile Banking & Payments Level: Intermediate In light of the growing threats of cyber attacks and data breaches, financial institutions and merchants strive to ensure sensitive account information is secured and consumer confidence maintained. As customers shift from physical plastic cards toward digital payments, new approaches are required to secure against new generations of cybercriminals. This session examines current industry efforts to detect and mitigate against advanced cyber threats and reviews technologies to protect sensitive consumer account data. Attendees learn about specific initiatives including the cybersecurity partnership and the Secure Token Exchange effort. David Fortney SVP, Product Development & Management, The Clearing House @davefortney John Carlson Executive Vice President, BITS, Financial Services Roundtable Networking Lunch in the Exhibit Hall Time: 12:15 p.m. – 1:30 p.m. Educational Session in the Exhibit Hall The Payments Map: A Profit Pools Model for the Payments Industry Time: 12:45 p.m. – 1:15 p.m. Room: PAYMENTS 3D Theater Track: Exhibit Hall Education Sessions Join experts from GCI, McKinsey’s payments intelligence group, as they lead a discussion around the latest trends in retail payments. This interactive session will draw on GCI’s proprietary market research, including the most recent Consumer Financial Life Survey and the Payments Map model. Taken together, they provide an unmatched comprehensive view of the payments industry, with details on specific consumer payment habits and data on volumes, flows, revenues, and costs across payment types. Participants will walk away with an understanding of how to use the Payments Map to evaluate strategic payments initiatives, benchmark industry volumes and profitability, understand market potential, and hold candid conversations about retail payments innovation based on the latest industry trends. Aaron Caraher Expert, McKinsey & Company Evan Long Senior Analyst, McKinsey & Company CONCURRENT SESSIONS BEGIN Keeping the Bank Account at the Center of Payments Time: 1:30 p.m. – 2:30 p.m. Room: Crystal G Track: World Payments Viewpoint Level: Intermediate Payment methods are evolving and prove challenging to financial institutions. As consumer behavior changes, new players enter the payments market, and new technologies arise, the payments industry as a whole is undergoing a dramatic shift. This shift threatens the financial institutions account’s hold at the center of payments. If financial institutions are not flexible enough to provide the innovative services that future generations require, bank accounts could lose their relevancy to con- sumers and businesses. Financial institutions need to understand the impact that payments convergence, alternative accounts, mobile payments, automated account switching, and real-time payments have on consumer and corporate expectations, and they will need to leverage these trends to keep the bank account central. Moderator: Samantha Carrier Senior Director, Advanced Payments Solutions, NACHA - The Electronic Payments Association Casey H. Wilcox SVP, Head of Payables & International Product Management, Capital One Dr. Leo J. Lipis Managing Director, Lipis & Lipis GmbH @llipis Mary Ann Francis Executive Advisor, Wipro, LTD Monday, April 7 18 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 MONDAY Sponsored by Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 18
  • 19. Strategic Perspectives on Serving the Unbanked & Underbanked Time: 1:30 p.m. – 2:30 p.m. Room: Crystal H Track: Payments Strategies Level: Advanced There are many theories as to why individuals use financial institutions versus pawnshops and payday lenders. The Office of Community Development of the Federal Reserve Bank of St. Louis, in conjunc- tion with the Social System Design Lab at Washing- ton University in St. Louis undertook a study to understand what decisions made St. Louis house- holds use or not use financial institutions. Partici- pants in this session hear what the study reveals of how financial institutions, community members and alternative financial services providers interact in ways that seem rational when considered separately, yet together create unintended consequences. Moderator: Ann-Marie Bartels, AAP Chief Executive Officer, EPCOR Paul Woodruff VP, Community Development, St. Louis Community Credit Union Suzanne Hough Community Development Officer, Carrollton Bank, Illinois Yvonne S Sparks AVP & Community Development Officer, Federal Reserve Bank of St. Louis Advancements in Mobile Payment Technologies & Authentication Time: 1:30 p.m. – 2:30 p.m. Room: Crystal A-C Track: Mobile Banking & Payments Level: Intermediate A myriad of technologies have emerged to support mobile payments including competing technologies such as NFC, QR codes and sound wave. Wide- spread adoption is highly dependent on ease of use by all stakeholders. Further complicating the choice is the imperative to support dynamic authentication as data security and fraud protection grow to para- mount importance for online transactions. Multi- factor authentication is endorsed by the FFIEC guidelines as best practices for risk mitigation. Yet, usability remains a key factor in determining which method of authentication to implement. Partici- pants in this session learn about the latest develop- ments in technologies supporting mobile payments and efforts to promote secure transactions using dynamic authentication. Moderator: Maria T. Arminio President & CEO, Avenue B Consulting, Inc. @marmiABC Peter Tapling President & CEO, Authentify, Inc Wade Edwards Senior Vice President, Sales, Mobile Authentication Corporation Virtual Identity, Anonymous Payments & the Shadow Internet Time: 1:30 p.m. – 2:30 p.m. Room: Crystal N-Q Track: Risk, Compliance & Fraud Prevention Level: Advanced Virtual identity, social media and ubiquitous connec- tivity are reshaping the world and a new paradigm of perceived anonymity has emerged. This phenome- non is disrupting the financial space globally by changing relationships and destroying risk models through the creation of mobile, alternative and often anonymous, payment systems. While fostering innovative and sometimes positive societal change, it can be used by criminal and extremist elements as exemplified by the international dismantling of Lib- erty Reserve. Participants in this session learn how the good and bad aspects of this new frontier are changing the payments business, and what it means to their organizations. Scott Dueweke Director, Identities & Payments, Agilex Smart Approaches to Reach Smart- Enabled Customers Time: 1:30 p.m. – 2:30 p.m. Room: Grand 9-10 Track: Mobile Banking & Payments Level: Intermediate With an average of 3.5 credit cards plus two other accounts, and increasingly equipped with smart mobile devices with numerous payment and com- merce apps, consumers are on the go an ready to transact. To get past the noise of the countless e- Mail offers and mobile alerts, new capabilities sup- ported by the latest versions of the Apple iPhone and Google Nexus enable merchants to couple Blue- tooth Low Energy with geo-targeting to cut through the noise and reach truly “mobile” customers with relevant, real-time deals. Participants in this session discover how these innovations can be leveraged to generate sales for their companies. Matthew A. Goldman Co-Founder & CEO, Wallaby Financial @magoldman Lessons in Disaster Recovery: A Corporate & Financial Institution Partnership Time: 1:30 p.m. – 2:30 p.m. Room: Crystal D-F Track: Risk, Compliance & Fraud Prevention Level: Intermediate Disaster recovery and business resiliency planning are critical to a company’s risk management strategy and require close cooperation and planning between a business and its financial institution in the area of payments. In 2012 alone, there were several natural disasters that affected numerous businesses and citi- zens in the U.S. and across the globe. Participants in this session hear how one organization planned and executed against its disaster recovery plan, learning how the pieces of the plan came together and how it was designed to ensure resiliency across internal and external clients and employees. Participants gain an understanding of how planning played out in the successful deployment of two organization’s business continuity plans. Adi Raviv EVP & CFO, Strategic Funding Source, Inc. Colleen J. Taylor, CCM EVP, Head of Treasury Management & Enterprise Payments, Capital One Beyond EMV: Security Through Analytics Time: 1:30 p.m. – 2:30 p.m. Room: Crystal K-M Track: Card-Based Opportunities Level: Intermediate By leveraging multiple sources of data including deposit activity, card activity and ATM transactions, high profile card issuers can efficiently and accu- rately pinpoint compromised accounts. Participants in this session learn how new analytics go beyond EMV to reveal a more comprehensive profile of con- sumer activity. The alternative security approach offers benefits to financial institutions, merchants and consumers. Robert Hill VP, Market Strategy, Early Warning Services, LLC Timothy A. Webb SVP & Director Everyday Banking Fraud Management, RBS Citizens Bank Monday, April 7 https://payments.nacha.org I 1-800-487-9180 19 MONDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 19
  • 20. Empowering Customers with Billing, Payment & Usage Alerts Time: 1:30 p.m. – 2:30 p.m. Room: Grand 11-12 Track: Corporate Payments Solutions Level: Intermediate Today’s customers demand actionable information at their fingertips. When billers empower and inform customers, they can increase customer loyalty and satisfaction and low-cost behavior. Participants in this session learn how to deliver relevant billing, payment and usage alerts to customers using the appropriate form of contact at just the right time. April Bingham Customer Service Manager, Billing, DC Water Phil Spradlin Product Marketing Manager, ACI Worldwide 2014: The Year to Clean Up Consumer Bill Payment Time: 1:30 p.m. – 2:30 p.m. Room: Grand 13-14 Track: The ACH Network & the NACHA Operating Rules Level: Intermediate Consumer bill payment exceptions (defined as a biller’s inability to properly apply a payment credit to a customer’s account) are bad for customer service and they cost the industry nearly $800 million per year according to a study commissioned by NACHA. Worse, both the volume and the rate of bill payment exceptions are increasing. The majority of these exception payments are originated by bank- ing and related third party channels. Over the years, banks and third parties have developed practices to help mitigate exceptions, but these typically require bilateral agreements between the originating and biller parties and are labor intensive. The purpose of this session is discuss the goals and status of a new proposal - the Bill Payment Exception (BPE) Convention - and the opportunity for implementing a standardized industry approach – leveraging the ACH Network – to mitigate bill payment exceptions. Moderator: Robert Unger, AAP Senior Director, E-Billing & Payments, NACHA - The Electronic Payments Association Brandee Bevan Director, Payment Services, Capital One Kathy Romano Executive Director, Bill Print, Payment & AR Operations, Verizon Steve Hooper, AAP, CTP SVP, Payment Strategy, iPay Solutions Walking the Fine Line of Innovation in Payments Time: 1:30 p.m. – 2:30 p.m. Room: Canary 1-2 Track: Payments Strategies Level: Intermediate The payments ecosystem continues to undergo dramatic change. Participants in this session hear how a solution provider and regional bank view the environment as they explore payment innovations that have been adopted as well as those on the horizon. Speakers juxtapose the technological possibilities of payment innovation against the operational realities. John Wilson, CTP Vice President, Retail & Commercial Payment Solutions, FIS Uma Wilson, AAP, CTP SVP & Director, Product Management & Development, UMB Bank, n.a. State Licensing Issues for ACH-Based Payment Products Time: 1:30 p.m. – 2:30 p.m. Room: Canary 3-4 Track: Risk, Compliance & Fraud Prevention Level: Intermediate Much of payments innovation is driven by collaborative relationships between technology providers and financial institutions. The mere involvement of a financial institution in a product is not sufficient to insulate technology providers from the impact of payments regulation, including state licensing. Care must be taken in structuring products and relationships so that all parties understand where regulatory lines are drawn. Participants in this session are provided with a review of various models for payments ventures and the implications these models have for regulatory oversight. David E. Teitelbaum Partner, Sidley Austin LLP INDUSTRY AGENDA Gamifying Financial Services: The Millennials, Gen X & Institutions Location: Palms Ballroom Time: 2:45 p.m. – 3:45 p.m. Everything we know about the financial services industry is about to be turned upside down by the Millennial generation. They’re more concerned with the environment, cost and social impact of everything than ever before, but what they really want is fun and engagement. While we’ve been mining behavioral and econometric data and working hard to improve technology, now we need to consider how to get the customer of the future off their phones for long enough to care about finance and the future. The solution: gamification - a powerful new approach to driving loyalty and engagement that is changing the financial employee, customer and strategic landscape with extraordinary speed. Join author and designer Gabe Zichermann for this fast-paced session that will show you how, when and why gamification will revolutionize the top and bottom line, and everything in between. Gabe Zichermann Chair, GSummit Refreshment Break in the Exhibit Hall Time: 3:45 p.m. – 4:30 p.m. Monday, April 7 Sponsored by 20 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 MONDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 20
  • 21. Educational Session in the Exhibit Hall How to Improve Your Organization’s Social Media Profile Time: 3:50 p.m. – 4:20 p.m. Room: PAYMENTS 3D Theater Track: Exhibit Hall Education Sessions Level: Intermediate Companies are turning to Twitter, Facebook, LinkedIn and other social marketing platforms to offer deals, promote products and services, and reach out to customers old and new. But, in the fast-mov- ing internet world can these platforms continue to serve over the long haul, and what will be the next platform? Participants in this sessions hear directly from a Social Media Strategist on how the next gen- eration of social media can help foster your organiza- tions profile. Shannon Paul VP, Social Media, Fifth Third Bank CONCURRENT SESSIONS BEGIN Data Monetization in the Payments Industry Time: 4:30 p.m. – 5:30 p.m. Room: Crystal G Track: Payments Strategies Level: Intermediate The payments industry continues to be ripe for dis- ruptive innovation. The ability to monetize data may be one of the major disruptors going forward and those who fail to capitalize on this opportunity may soon be at a disadvantage. Participants in this session learn about opportunities and challenges for various parties holding data, key drivers for success, critical considerations and the potential for monetiz- ing data into discreet revenue streams. Nathan Hilt Product Director, PwC (PricewaterhouseCoopers LLP Dimpsy Teckchandani Director, PwC (PricewaterhouseCoopers LLP)) Leveraging Mobile to Bring Financial Services to the Underbanked Time: 4:30 p.m. – 5:30 p.m. Room: Crystal D-F Track: Payments Strategies Level: Intermediate Nearly one-third of the American population relies on alternative financial services for check cashing, payday loans, money transfers and similar products. The impact on the consumer has been higher fees, limited access to funds and credit, all of which con- tribute to persistent poverty levels. Participants in this session learn how one credit union is using mobile banking and mobile deposit capabilities to provide access to high-quality financial products and services to underserved consumers and how mobile technology is combating poverty. Moderator: Andrew Tilbury Chief Marketing Officer, Bluepoint Solutions Richard Campbell Chief Financial Officer, HOPE Credit Union Scot Slay Vice President & Marketing & Communications Director, HOPE Credit Union Increasing Customer Engagement in Authentication Time: 4:30 p.m. – 5:30 p.m. Room: Crystal K-M Track: Card-Based Opportunities Level: Intermediate Customers’ desires have changed in terms of safety when using bank-issued credit or debit cards in virtual channels. Participants in this session explore how issuers can leverage rewards programs to engage customers in authentication in the post-EMV world. Bruce Poore Senior Vice President, Financial Institution Services, CardinalCommerce Corporation Michael A. Keresman III Chief Executive Officer, CardinalCommerce Corporation Monday, April 7 The Gatekeeper Paradigm Time: 4:30 p.m. – 5:30 p.m. Room: Crystal H Track: Risk, Compliance & Fraud Prevention Level: Advanced The payments system in the U.S. relies upon finan- cial institutions to serve as gatekeepers. Regulations and payment system rules require financial institu- tions to know their customers and third parties and warrant that the payments they introduce are authorized. Is this paradigm working? After some level setting of the current legal and regulatory regime that is designed to prevent misuse of the pay- ment system, participants in this session hear pan- elists discuss recent media events, regulatory actions and legislative proposals that suggest the gatekeeper paradigm may not be sufficient. Panelists share their views on whether the gatekeeper paradigm needs to be changed, and if so, how and what the business and policy implications of such changes would be. Moderator: Alaina Gimbert SVP & Associate General Counsel, The Clearing House Joe W. Hussey Executive Director, J.P. Morgan Monica Vaca Assistant Director, Division of Marketing Practices, Federal Trade Commission Paul K. Holbrook Associate General Counsel, HSBC Bank USA, N.A. Richard W. Burke, Jr., CCM EVP, Corporate Products & Services, TD Bank, N.A. Mobile Bill Payment & Presentment (MBPP) Insights for Billers Time: 4:30 p.m. – 5:30 p.m. Room: Crystal A-C Track: Corporate Payments Solutions Level: Intermediate Adoption of mobile bill payment doubled last year and yet only one-third of companies surveyed report having a mobile bill pay strategy. Many billers view mobile as an enabler of customer self-service, eBilling and bill payment via ACH. With this rapid growth in mobile transactions and dynamic techno- logical changes, it requires companies in all indus- tries to understand what consumers want and what leading firms are providing today and tomorrow. Participants in this session benefit from a discussion of the comprehensive findings from the Second Annual Mobile Bill Pay Benchmark Study and the Sixth Annual Consumer Household Survey, which feature key observations on consumer adoption and actionable insights for biller strategies and deployment. Edward Bachelder Director, Research, Blueflame Consulting, LLC @EdBtext Eric Leiserson Senior Research Analyst, Fiserv https://payments.nacha.org I 1-800-487-9180 21 MONDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 21
  • 22. The Case for Debit Card Remittance Time: 4:30 p.m. – 5:30 p.m. Room: Crystal N-Q Track: Card-Based Opportunities Level: Intermediate The Durbin Amendment has fundamentally changed the revenue model on interchange for financial institutions. The change also brings about opportunities to enhance customer payment chan- nels and capabilities. Participants in this session hear the case for accepting debit card remittance in the new Durbin world — the hurdles, key assumptions and ultimate outcomes for adding it as a payment option across all customer segments. Brandee Bevan Director, Payment Services, Capital One Brett Dickey Card Payment Analysis & Services, Capital One Ryan Cope Expert, McKinsey & Company The Changing Face of Cross Border Payments Time: 4:30 p.m. – 5:30 p.m. Room: Grand 9-10 Track: World Payments Viewpoint Level: Intermediate The traditional world of cross-border payments is rapidly evolving as regulatory change affects the landscape in various countries, regions and economic blocks and more consistent best practices are adopted globally. Participants in this session learn about the dynamics in cross-border payments today and their significance to financial institutions and their customers in our increasingly inter-connected world. Kunal Bist Cross Border Payments Product Manager, North America, Citibank N.A. The Apps Have It: Accelerating Cash Flow for Small Business Time: 4:30 p.m. – 5:30 p.m. Room: Grand 11-12 Track: Mobile Banking & Payments Level: Intermediate Getting paid and making payments keep small businesses going. Financial institutions that can make the process easier can keep payments revenue from small businesses in-house and out of the pockets of non-bank competitors. Participants in this session hear what research tells us about how small businesses want to interact with financial institutions and the tools and channels they are likely to use now and into the future. Learn how to keep payments bank-centric while speeding up settlement, leveraging loyalty programs and managing receivables and payables from anywhere, at any time. Brian Collins SVP, eBanking & Payments Services Director, Enterprise Bank Vicki O’Connor VP, Product Management Business Services, Fiserv Crystal Low SVP, Sales Manager, Treasury Management, Zions Bank Corporate Priorities for Payments Time: 4:30 p.m. – 5:30 p.m. Room: Grand 13-14 Track: Corporate Payments Solutions Level: Intermediate Financial institutions and other payment service providers need to understand what their customers want. Participants in this session hear panelists delve into the top priority issues to provide insights for improving existing services and identifying potentially new services of value to corporates. Learn what the results of recent surveys and other activities indicate about payment priorities from the corporate perspective. Gain deeper understanding as corporate practitioners share personal experiences with current treasury and related initiatives within their companies, and offer additional insights into how corporates prioritize their own time in managing the bank and vendor. Moderator: David C. Robertson Partner, Treasury Strategies, Inc. @globalbanking Anita S. Patterson, CTP Director, Treasury Services, Cox Enterprises, Inc. @globalbanking Daniel W. Ellecamp, AAP, CTP Treasury Consultant, AAA NCNU Rue A. Jenkins AVP, Treasury, Costco Wholesale Tips for Cutting Edge ePayments & eRemittance Solutions Time: 4:30 p.m. – 5:30 p.m. Room: Canary 1-2 Track: Corporate Payments Solutions Level: Intermediate Businesses that rely on checks are pleasantly surprised to learn how easy and beneficial it is to switch to electronic payments and remittance alternatives. Participants in this session hear first- hand from corporate practitioners about decisions that improved accounts payable systems, streamlined customer remittances, sped up incoming receipts and resulted in innovative disbursement practices. Case studies outline the actions businesses took and highlight the lessons they learned, while talking about cost and other benefits they realized. Efforts by the all-volunteer, grassroots Remittance Coalition to overcome barriers and educate B2B trading partners are discussed. Moderator: Claudia S. Swendseid Senior Vice President, Federal Reserve Bank of Minneapolis Carole M. Hunt Assistant Treasurer, Director, Ameren Services Center, Ameren Services Sandra Roth Manager, Trade Financial Management, Johnson & Johnson Leveraging the ACH Network for P2P Payments Time: 4:30 p.m. – 5:30 p.m. Room: Canary 3-4 Track: The ACH Network & the NACHA Operating Rules Level: Intermediate Person-to-person (P2P) payments offer financial institutions solutions that leverage the ACH Network, while expanding the portfolio of services they offer clients. Participants in this session learn the benefits of offering P2P services, how to mitigate risk management and security challenges and the WEB credit for ACH P2P payments rule. Moderator: Kathy Levin, AAP Senior Director, Advanced Payment Solutions, NACHA - The Electronic Payments Association Louise C. Clynes Group VP, Money Movement Products & Digital Channel Management, SunTrust Bank Terri P. Sands, AAP SVP, Payments Oversight & Fraud Management, State Bank & Trust Company Monday, April 7 22 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 MONDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:37 PM Page 22
  • 23. https://payments.nacha.org I 1-800-487-9180 23 MONDAY Co-Sponsored by Monday, April 7 Monday Night Celebration Time: 6:30 p.m. – 8:30 p.m. Buses depart in front of the World Center Marriott. Get ready for one of the most anticipated events of the conference—a fun-filled extravaganza that fills four different clubs and takes over the streets of Universal CityWalk® at Universal Orlando® Resort. Take a trip to New Orleans at Pat O’Brien’s® (hosted by ACI Worldwide) or explore the home of the king of reggae at Bob Marley–A Tribute to FreedomSM . Enjoy three themed rooms and a huge dance floor at the grooveSM and take the stage at CityWalk’s Rising Star (hosted by EastPay). It’s an entire evening of fun, food and celebration. This event is open to all conference attendees. Be there! Shuttles will depart from the Convention Center Entrance at the Marriott, directly across from Registration. Pat O’Brien’s, Hurricane Glass logo, Have Fun! and Iron Grill Design ® Pat O’Brien’s Bar, Inc. © 2014 Pat O’Brien’s Bar, Inc. All rights reserved. Universal elements and all related indicia TM & © 2014 Universal Studios. All rights reserved. Social Media Tips for PAYMENTS 2014 PAYMENTS2014 is social media friendly, allowing conference goers to connect with one another in person and online. Follow the event hashtag to gain additional insights from fellow attendees and to stay up to date on the latest conference happenings. And be sure to tweet your pictures, feedback and questions to the official PAYMENTS 2014 Twitter account: @NACHA_PAYMENTS Conference hashtag: #PAYMENTS2014 Conference Twitter account: @NACHA_PAYMENTS PAYMENTS 2014 LinkedIn group: http://bit.ly/PAYMENTS2014 Sample tweets: I’m heading to a session about ___________ at #PAYMENTS2014! I can’t wait to see ____________ speak about ________ today. #PAYMENTS2014 Was so glad to see ___________ at tonight’s #PAYMENTS2014 networking event. Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 23
  • 24. Tuesday, April 8 24 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 TUESDAY Registration Open Time: 7:30 a.m. – 5:30 p.m. Location: Palms Ballroom Foyer Continental Breakfast Time: 7:30 a.m. – 8:00 a.m. Location: Crystal Ballroom Atrium CONCURRENT SESSIONS BEGIN Are Bank Innovations Meeting Salient Consumer Needs? Time: 8:00 a.m. – 9:00 a.m. Room: Crystal J Track: Spotlight Speaker Series Level: Advanced In a candid conversation about retail banking innovation, this distinguished panel takes a critical look at changes in consumer payments habits, the evolution of electronic payments, and the strategic implications for banks. The discussion is based on insights from GCI’s latest survey research tracking consumer financial behavior and payment habits. The proprietary data goes beyond public informa- tion, is geographically and seasonally adjusted, and includes timely details on U.S. consumer bill pay- ment methods, economic circumstances, use of credit cards, and banking relationships. The latest trends and true drivers of changes in payment habits can be derived from this data, providing answers to such all-important strategic questions as: Are bank innovations meeting salient consumer needs? Are they leading to more profitable customer behavior? How can banks create value through self-service channels (mobile banking)? Moderator: David C. Stewart Senior Expert, McKinsey & Company Robert Steen Chief Executive Officer, Bridge Community Bank Dominic Venturo Chief Innovation Officer, Payment Services, U.S. Bank Using Artificial Intelligence to Improve Your Compliance Processes Time: 8:00 a.m. – 9:00 a.m. Room: Crystal H Track: Risk, Compliance & Fraud Prevention Level: Advanced Although financial institutions have had fraud and anti-money laundering (AML) control programs in place for quite some time, they are under enormous pressure to conform to strict regulatory requirements. Of growing concern, for example, is the sheer num- ber of Suspicious Activity Reports (SARs) that must be filed in a complete, sufficient and timely manner. This session explores how global financial institu- tions are using artificial intelligence to improve compliance processes, meet regulatory reporting requirements, and free up scarce resources to focus on strategic investigatory work. Participants hear case studies of how automated SAR reporting has helped a large global remittance company accelerate filing processes and reduce risk, in addition to how a corporate compliance team has been able to identify patterns of behavior and areas of risk driven by business rules and best practices, leading to improved employee and vendor fraud risk management. Kris Hammond Chief Scientist, Professor, Artificial Intelligence Expert, Narrative Science Case Study: Automating Renewals of ACH Origination Agreements Time: 8:00 a.m. – 9:00 a.m. Room: Crystal A-C Track: The ACH Network & the NACHA Operating Rules Level: Advanced Automating renewals of ACH origination agree- ments not only expedites the process significantly, it can result in an enhanced customer experience, error reduction and better internal and external audit reports. Participants in this session learn from the experience of a financial institution that has automated agreement renewals and is successfully meeting due diligence requirements to ensure that Originators and Third-Party Senders are able to ful- fill their obligations in compliance with the NACHA Operating Rules. Gain an understanding of the operational challenges of completing the due diligence process, the steps taken and the lessons learned in automating the ACH service renewal and the new customer setup process. Joseph Casali, AAP, NCP Vice President, NEACH @jcasali Ravi Vakacherla First Vice President, Treasury Management & Digital Channels, People’s United Bank Enterprise Risk Management in Today’s Global Business Landscape Time: 8:00 a.m. – 9:00 a.m. Room: Crystal D-F Track: Risk, Compliance & Fraud Prevention Level: Advanced In today’s world, global-level risk assessment is a concern for all major organizations – especially those involved in any form of money movement. A risk profile that serves as the framework for how key critical risks are identified and managed is critical. Participants in this session receive a holistic view of an enterprise risk management model and frame- work for global money movement and compliance; encompassing the development process to the iden- tification of risks from operational, legal and compli- ance, information technology, strategy and financial and reporting perspectives. Kristin S. Walle, AAP, CTP VP, Global Money Movement & Compliance, ADP, Inc. Whatever You Do, Wherever You Go Somebody is Watching You Time: 8:00 a.m. – 9:00 a.m. Room: Crystal K-M Track: Mobile Banking & Payments Level: Advanced Security for mobile retail payment models that use NFC, cloud, barcode and hybrid technologies is perhaps the least understood area of security among parties in the value chain. Examining the transac- tion lifecycle end-to-end offers a holistic way to understand the security concerns and measures one should consider. Participants in this session gain insight into the role that all of the parties play in the transaction as they are lead through various use cases to understand the threats and vulnerabilities throughout the transaction lifecycle, the probability of these vulnerabilities and potential mitigations. Moderator: Susan M. Pandy, Ph.D. Director, Payment Strategies, Federal Reserve Bank of Boston Javed Chaudry Director, Global Mobile Payments, Citibank N.A. Sarab Sokhey Executive Advisor, Verizon Wireless Sébastien Taveau Chief Evangelist, Synaptics, Inc. @frogtwitt Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 24
  • 25. Tuesday, April 8 https://payments.nacha.org I 1-800-487-9180 25 TUESDAY The Intersection Between Payment Risk Management & BSA/AML Compliance Time: 8:00 a.m. – 9:00 a.m. Room: Crystal N-Q Track: Risk, Compliance & Fraud Prevention Level: Advanced In many financial institutions, payment risk management and BSA/AML compliance responsi- bilities are located in different departments. Some of these responsibilities, such as KYC and reporting fraudulent transactions are often very similar. Recent actions taken by the OCC and the FDIC highlight why financial institutions need to integrate payment risk management and BSA/AML compliance func- tions. Attendees will learn how FIs can best coordi- nate these activities to reduce the risk of litigation and financial penalties. Moderator: Elliott C. McEntee President & CEO, Payment Advisory Service BJ Lewis, CPA, CRCM, CIA VP, Product Development, Laru Technologies Diane Blangsted SVP, BSA & Senior Compliance Officer, Independent Bankers Bank of Florida Case Study: Bringing Payment Processing Technology Full Circle Time: 8:00 a.m. – 9:00 a.m. Room: Grand 9-10 Track: Payments Strategies Level: Intermediate Managing multiple platforms to process different payment types can be challenging and costly. Common obstacles include fraud complexity, risk and compliance management, data storage redun- dancy, and cumbersome employee and customer training. In this session attendees hear how financial institution transcended siloes to enable the process- ing of all payment types through a single payment hub, and how this afforded it redundancy elimina- tion, improved customer service, and a more efficiency use of resources and expertise. Debbie Smart, CTP, NCP SVP, Product Management, Aptys Solutions Wendy Stanford, AAP Senior Vice President, Operations, Bankers' Bank Same Day ACH: Lessons & Perspectives from Other Geographies Time: 8:00 a.m. – 9:00 a.m. Room: Grand 11-12 Track: The ACH Network & the NACHA Operating Rules Level: Advanced Same-Day ACH continues to be debated amongst industry players in the U.S. as a must-have capabil- ity. As work continues here to make it a reality, experiences from payment systems in other geogra- phies offer lessons that could well serve the U.S. mindset. Participants in this session learn how and why other geographies addressed the underlying need, the hard decisions that were made, the impact on financial institutions and the national system, and perspectives of financial institution customers. Participants also hear reflections on what being a potentially distant follower means competitively for U.S. in the global payments arena. Liz Oakes Principal Advisor, Payments & Transaction Banking, KPMG Rene Pelegero President & Managing Director, RPGC Group LLC Adoption of ISO 20022 Standards in the Global Payments Markets: What is the U.S. Doing? Time: 8:00 a.m. – 9:00 a.m. Room: Grand 13-14 Track: The ACH Network & the NACHA Operating Rules Level: Advanced Key global markets are implementing ISO 20022 messaging standards in their payments market infra- structures. The U.S. has taken initial steps in using ISO 20022 — e.g., the NACHA International ACH Transaction (IAT) format and the Fedwire/ CHIPS Extended Remittance Information fields. In 2013, the Federal Reserve Banks, TCH, NACHA and ASC X9 funded a business case analysis to assess the potential adoption of ISO 20022. Hear the con- clusions of this assessment and provide your own view on the roadmap the U.S. community should develop when considering adoption of ISO 20022 message formats in the payments market. Richard Dzina Senior Vice President, Federal Reserve Bank of New York Roy C. DeCicco, CCM Managing Director, J.P. Morgan Russ Waterhouse EVP, Product Development & Strategy, The Clearing House Refreshment Break in the Exhibit Hall Time: 9:00 a.m. – 10:00 a.m. Time: 9:05 a.m. - 9:45 a.m. Visit the PAYMENTS 3D Theater and get introduced to the forward thinking, out-of-the-box disrupters who are changing our world. PAYMENTS 3D offers a glimpse into the next wave of payments industry innovations and challenges. See demos, ask questions and talk directly to these trailblazers. Ripple Labs Narrative Science Sonavation AXISKEY CONCURRENT SESSIONS BEGIN The Disruptors: Challenging the Banking Status Quo Time: 10:00 a.m. – 11:15 a.m. Room: Crystal G Track: Payments Strategies Level: Intermediate Financial institutions have more competition now than ever before as viable alternatives continue to emerge. New payments and non-bank players are building on top of financial institutions’ investments and are threatening to further disrupt the relation- ships financial institutions have with their customers or members. Participants in this session obtain a detailed picture of the disruptors in banking and pay- ments and the impact new entrants are having and hear why disruptive innovations are necessary and critical to advancing the digital banking status quo. Gary Greenwald Managing Director, Digital Money Services, Citibank N.A. Jacob Jegher Senior Analyst, Celent, LLC Yaron Samid Chief Executive Officer, BillGuard Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 25
  • 26. Legal & Regulatory Environment for the Electronic Payment Order (EPO) Time: 10:00 a.m. – 11:15 a.m. Room: Crystal H Track: Risk, Compliance & Fraud Prevention Level: Advanced A critical component of the ongoing industry debate of the potential role of the EPO in the payments ecosystem is anchored in the lack of legal and regulatory clarity. The existing framework of rules, laws and regulation that govern checks do not take into account the EPO and the applicability of the Electronic Funds Transfer ACT (EFTA) and Regulation E are uncertain. Participants in this session are provided with an examination of the legal and regulatory environment for the EPO, gaps and concerns in the current framework and prospects for change including legal workarounds. Moderator: Richard M. Fraher VP & Counsel to the RPO, Federal Reserve Bank of Atlanta Duncan Douglass Partner, Alston & Bird LLP Stephanie Martin Associate General Counsel, Board of Governors of the Federal Reserve System Thomas A. Fox Partner, Schwartz & Ballen LLP Payments Going Global: Insights into a Changing Landscape Time: 10:00 a.m. – 11:15 a.m. Room: Crystal A-C Track: World Payments Viewpoint Level: Advanced Changing global payment standards are impacting corporates around the world. Three industry innovators review global systems and how new payment standards influence innovation. Discussion topics include BitCoin, XML, SEPA, Global ACH and their rapid integration and dependence upon world economies. The growth of capabilities enabled by third-party Providers, such as PayPal and Square, along with banks, underscores the need to simplify a complex and changing set of challenges, which include faster settlement time, return item chal- lenges, unlimited right of reversal, and F/X. Participants gain insight into options for executing payments in the global economy, making them faster, better and cheaper. Lisa Hrabosky Global Core Payments, PayPal, Inc. Rene Pelegero President & Managing Director, RPGC Group LLC Steven E. Bernstein Executive Director, ACH/Global ACH Marketing/Product, J.P. Morgan The Road to eReceivables: From Outsourced Lockbox to Electronic Payments Time: 10:00 a.m. – 11:15 a.m. Room: Crystal D-F Track: Corporate Payments Solutions Level: Intermediate TF Cornerstone has made a bold move of bringing its lockbox in-house. Promoting its EBPP offering to increase check processing efficiency and has achieved a 50 percent adoption rate. Participants in this session learn from the speakers’ experience of implementing a streamlined strategy that success- fully pushes EBPP adoption, reduces costs and increases benefits for companies, their customers and financial institutions. Andrew Gerstein Senior Vice President & Treasurer, TF Cornerstone Laurette DelGuercio Chief Marketing Officer, Transactis, Inc. Laurie Olson Product Manager, Wells Fargo Building the 3D Global ACH Puzzle Time: 10:00 a.m. – 11:15 a.m. Room: Crystal K-M Track: World Payments Viewpoint Level: Intermediate As the payments landscape changes and becomes more global, companies and individuals expect easier, lower-cost and traceable ways to make payments across the globe. Participants in this session learn how assembling multidimensional pieces can help them overcome challenges and obstacles to achieve global ACH success. Processing models, evolving technologies and new entrants to the market that create winning opportunities are examined. Nancy Atkinson, CCM Senior Analyst, Aite Group @nancyaite Paula J. Rowe VP & Senior Product Manager, PNC Bank Rossana F. Salaris, AAP Director, Payment Strategy, Dovetail Clarifying Third Party Roles & Responsibilities Time: 10:00 a.m. – 11:15 a.m. Room: Crystal N-Q Track: The ACH Network & the NACHA Operating Rules Level: Intermediate New business opportunities in the ACH Network have led to expanded Third-Party Service Provider and Third-Party Sender roles. Today, third parties are performing roles in ACH processing that were not contemplated at the time they were first addressed in the NACHA Operating Rules, and there is sometimes a blurring of roles between third parties and Originators. For example, an entity can be a Third-Party Sender for one set of transactions and an Originator for another set of transactions. Partici- pants in this session learn more about the roles and responsibilities of third parties in ACH transactions so that all participants have a common understand- ing of their respective obligations. Moderator: Pamela T. Rodriguez, AAP, CIA, CISA Executive Vice President, EastPay, Inc. Amy Leslie, AAP VP & ACH Product Manager, J.P. Morgan Suzanne Rodman SVP & Director, Operations, CNLBank Payments Collection Success Story: A Win/Win Proposition Time: 10:00 a.m. – 11:15 a.m. Room: Grand 9-10 Track: Corporate Payments Solutions Level: Intermediate Like their private sector counterparts, governmental entities seek to solve business problems and realize tangible benefits by adopting electronic collections solutions. Participants in this session hear how Johnson County, Kansas implemented a payments collection solution to increase efficiency, enhance the customer service experience and provide con- sumers/taxpayers with payments options. Consumer- facing organizations of various types can adopt and apply lessons and insights from this experience. Greg Baldwin Deputy Treasurer, Johnson County Kansas Uma Wilson, AAP, CTP SVP & Director, Product Management & Development, UMB Bank, n.a. Tuesday, April 8 26 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 TUESDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 26
  • 27. Tuesday, April 8 https://payments.nacha.org I 1-800-487-9180 27 TUESDAY Double Vision: Legal & Operational Issues Regarding Duplicate Presentment Time: 10:00 a.m. – 11:15 a.m. Room: Grand 11-12 Track: Risk, Compliance & Fraud Prevention Level: Intermediate Duplicate presentment of check items can come from a variety of channels and sources and preven- tion of duplicate items, and appropriate strategies for addressing duplicate presentment, are driven by the legal framework including the Check 21 warranty against duplicate presentment. Learn how duplicate presentment can arise and what recourse is available if a duplicate item is paid. Hear suggestions for pre- vention and detection and thoughts about how to minimize risk to your financial institution. Angie Smith, AAP, NCP VP, Professional Development Events, Western Payments Alliance Erin Fonte Shareholder, Cox Smith Matthews Incorporated @PaymentsLawyer Check Up for ACH Healthcare Claim Payments Time: 10:00 a.m. – 11:15 a.m. Room: Grand 13-14 Track: Payments Strategies Level: Intermediate Provisions of the NACHA Operating Rules to sup- port healthcare payments encourage the use of the ACH Network for healthcare claim payments with a goal of driving down costs. Is the rule accomplishing this objective? Participants in this session learn from a healthcare provider and a financial institution that overcame barriers and the lessons they learned as they made the decision to support ACH healthcare claim payments with insights on reconciling claim payments from many payers to remittance advices. Judey L. Thessen, CTP Senior ACH Product Manager, Bank of America Merrill Lynch Kamlesh K. Jani Project Manager, Quest Diagnostics, Inc. Pay & Play: When Virtual Currencies Get Real Time: 10:00 a.m. – 11:15 a.m. Room: Canary 1-2 Track: Mobile Banking & Payments Level: Intermediate Based on extensive research and participation in the virtual currency industry and with currency regula- tory bodies, this presentation covers the pros and cons of virtual currencies including technology, cus- tomer acceptance and regulatory issues. The presen- tation looks at the history of artificial, non-specie currencies and at what is different about Bitcoin and MintChip. The presenters debate pros and cons and give a forecast of virtual currencies likely growth globally and in North America. Edgar Rivera Engagement Manager, Edgar, Dunn & Company George Warfel Director, Edgar, Dunn & Company Next Steps in Active Defense Against Cyber Attacks Time: 10:00 a.m. – 11:15 a.m. Room: Canary 3-4 Track: Risk, Compliance & Fraud Prevention Level: Intermediate Financial institutions and financial services industry organizations continue to adapt the security approaches they take in an environment of ever- changing threats. FS-ISAC and NACHA have cooperated with Microsoft and others in the take- down of botnets that have attacked the financial services industry. Participants in this session learn of options they can take, augmented by discussions of specific techniques and examples, to employ active defense measures that go beyond just defending their perimeters. Charles Bretz Director, Payment Risk, FS-ISAC William B. Nelson, AAP, CCM President & CEO, FS-ISAC 2014 NACHA PAYMENTS SYSTEM AWARDS LUNCHEON Making Lemonade: Creating a Competitive Advantage When the Chips Are Down Time: 11:30 a.m. – 1:15 p.m. Location: Palms Ballroom Sometimes the best ideas come from left field, when we least expect them, and often under challenging circumstances. These days, we are constantly moving into uncharted waters. Even the best plans can unravel in an instant. Our defining moments happen when life goes off course. In this presentation, Anat Baron explains how making lemonade is about the choices you make when life takes a turn in an unexpected direc- tion. An innovative leader, Baron has worked with top tier brands including Four Seasons Hotels, Holiday Inn, KLM, CBS, Warner Bros. and Conde Nast. She was also a Hollywood executive, a management consultant and a successful entrepreneur. She is currently the Founder and CEO of StashWall, a technology startup that provides one place for curating and organizing people's information, memories, and belongings. This disruptive company will be launching to the public in early 2014. Anat Baron Founder & CEO, StashWall Lunch service will not be provided for individuals who arrive after 12:00 p.m., but you may still enjoy the speaker. Sponsored by Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 27
  • 28. CONCURRENT SESSIONS BEGIN Playing in the International Payments Space Time: 1:30 p.m. – 2:30 p.m. Room: Crystal G Track: World Payments Viewpoint Level: Advanced Rapid globalization and the shift from paper to electronic payments are factors driving increased demand for global payments, which has concurrently created more international standards and regula- tions. The rising demand provides opportunities as well as challenges for organizations that participate in the international payments arena. Participants in this session gain insight into global payments trends based on research and statistics gathered by the World Bank, as well as the motivators and experi- ences of a financial institution and a money service provider transacting international payments. Moderator: Nell Campbell-Drake, AAP Vice President, Federal Reserve Bank of Atlanta Maria Chimienti Payment System Specialist, The World Bank Paul Dwyer Chief Executive Officer, Viamericas Corp. Timothy Schmidt, AAP VP, Electronic Payments, U.S. Bank Same-Day ACH in the U.S.: Defining a Ubiquitous Capability for the ACH Network Time: 1:30 p.m. — 2:30 p.m. Room: Crystal H Track: The ACH Network & the NACHA Operating Rules Level: Advanced Faster payments is a key attribute of the future ACH Network, according to NACHA’s ACH Blueprint of 2012, and is also a desired outcome of the 2013 Federal Reserve’s Payment System Improvement – Public Consultation Paper. NACHA has conducted extensive work over the past year to define the parameters and requirements of a ubiquitous, same- day capability for the ACH Network that enables financial institutions large and small to provide value to their end-users. Participants in this session learn about the new approach NACHA is advanc- ing as it is examined from different perspectives. Moderator: Dr. Leo J. Lipis Managing Director, Lipis & Lipis GmbH @llipis Janet O. Estep President & CEO, NACHA - The Electronic Payments Association Anita S. Patterson, CTP Director, Treasury Services, Cox Enterprises, Inc. William J. Schoch President & CEO, Western Payments Alliance Christopher Ward, CCM Executive Vice President, Head of Product Management, PNC Bank Confirming Identity Through a Multidimensional Prism Time: 1:30 p.m. – 2:30 p.m. Room: Crystal K-M Track: Risk, Compliance & Fraud Prevention Level: Advanced Accurately verifying identities is one of the biggest challenges facing the financial services industry. With faceless virtual transactions now the norm, that challenge will only intensify. Innovative approaches that leverage multiple data sources offer financial institutions new capabilities to incorporate into their risk management arsenals. Participants in this session learn how one major institution is exploring a solution that quickly cross-references government identity data, telecommunication location files and checking account data to create a three-dimensional resource that can accurately confirm a customer’s identity, their location and how they transact. Cory Davis VP, Corporate Development, Early Warning Services, LLC Dan Covey VP, Operational Risk, Wells Fargo The Effects of Regulation on Virtual & Digital Currencies Time: 1:30 p.m. – 2:30 p.m. Room: Crystal N-Q Track: Risk, Compliance & Fraud Prevention Level: Intermediate Virtual and digital currencies are gaining popularity among consumers in certain contexts. As they operate outside of traditional monetary and regulatory regimes, they also pose questions and challenges. Participants in this session learn about the differences between virtual currency and newly emerging digital currency, and hear whether, how and why both should be regulated, as well as the consequences of regulation. In addition, participants gain an understanding of how virtual currency is sneaking into the payments ecosystem and what’s being done about it. Moderator: Douglas A. King Payments Risk Expert, Federal Reserve Bank of Atlanta Adam Shapiro Director, Promontory Financial Group, LLC Gideon Samid Chief Technology Officer, BitMint @Giddon Marc Brûlé Chief Emerging Payments Officer, Royal Canadian Mint Tuesday, April 8 28 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 TUESDAY Driving ACH Adoption in Small Businesses Time: 1:30 p.m. – 2:30 p.m. Room: Crystal A-C Track: The ACH Network & the NACHA Operating Rules Level: Intermediate Small businesses represent a ripe and under-tapped growth area for financial institutions. Still heavily reliant on checks and acting like consumers in many cases, small businesses are a critical target to grow ACH origination business lines and other financial services. Participants in this session hear the findings of recent studies benchmarking ACH use among small businesses as well as strategies to increase use of ACH in this important, but largely underserved customer segment. Moderator: BC Krishna President & CEO, MineralTree, Inc. @bckrishna Claudia S. Swendseid Senior Vice President, Federal Reserve Bank of Minneapolis George Throckmorton Managing Director, Advanced Payment SolutionsNACHA - The Electronic Payments Association How Consumers Use Mobile Financial Services & Why It Matters Time: 1:30 p.m. – 2:30 p.m. Room: Crystal D-F Track: Mobile Banking & Payments Level: Intermediate Taking the time to put a face on potential users of mobile financial services can lead to more useful and usable products. Understanding the various types of consumers and how they access and use financial services is critical to a successful strategy. Partici- pants in this session gain insights into the product attributes needed to better serve customer segments in a multi-channel, multi-device world, in which consumers shift from channel to channel and device to device. James Wester Research Director, Financial Insights, an IDC Company Steve Shaw VP, Strategic Marketing, Fiserv Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 28
  • 29. Tuesday, April 8 https://payments.nacha.org I 1-800-487-9180 29 TUESDAY Busting Fraud Rings with Social Link Analysis Time: 1:30 p.m. – 2:30 p.m. Room: Grand 9-10 Track: Risk, Compliance & Fraud Prevention Level: Intermediate Entity resolution and social network analysis have gained popularity in recent years as means to under- stand the relationships between an organization, its customers, various events and third-party actors. In this session, participants hear how industry innova- tors can combine these methods with big data and social link analysis to proactively identify fraud rings relationships and their biggest vulnerabilities — shared identity information. Michael Betron Director, Product Management, FICO TJ Horan Vice President, Product Management, FICO Future of B2B Payments Time: 1:30 p.m. – 2:30 p.m. Room: Grand 11-12 Track: Corporate Payments Solutions Level: Advanced Automating business-to-business payments remains illusive. Though small businesses make up more than 50 percent of trading partners, checks are still used to make large dollar payments . The vision for straight-through processing of both the data and the payment among business partners has been clear. This session tracks progress, explores remaining potential obstacles, and offers ideas for creating a process that is efficient and effective for both payers and payees. Participants hear from industry leaders about perspectives on approaches that are leading the way for such interoperability and adoption, and market forces that are shaping how corporates send and receive payments. Flint A. Lane Chief Executive Officer, Billtrust @FlintLane Glenn Fromer, CPA Director of Development, Treasury Software Corporation Mary Zerjav, AAP, CTP Senior Product Manager, BNY Mellon Profitably Serving the Unprofitable Consumer Time: 1:30 p.m. – 2:30 p.m. Room: Grand 13-14 Track: Card-Based Opportunities Level: Intermediate How do you profitably serve customers who have low average balances, require frequent access to cash and demand real-time account access? Participants in this session learn how to find profit in such cus- tomers through innovative prepaid card solutions. Moderator: Kirsten Trusko President & Executive Director, NBPCA Anu Shultes General Manager, Prepaid Telecom & Financial Services, Blackhawk Network John Hagy Chief Legal Officer, MetaBank Trent Sorbe President & CEO, FirstView, LLC @etsorbe Account Validation: A Vision for a Brighter Tomorrow Time: 1:30 p.m. – 2:30 p.m. Room: Canary 1-2 Track: The ACH Network & the NACHA Operating Rules Level: Intermediate Originators, ODFIs and RDFIs have a staked interest in ensuring that accurate DDA information is used for ACH payments. However, Originators and ODFIs rely heavily on data provided by consumers while RDFIs are limited in their ability to determine valid requests. In some cases the account informa- tion provided is inaccurate, incomplete or may be fraudulent. This results negatively on ACH Network quality and risk management. Participants in this session gain an understanding of the benefits and challenges associated with current account valida- tion methodology and hear Network stakeholders discuss a vision for a brighter tomorrow filled with more efficient, cost-effective and timely options for validating consumer DDA information. Jennifer L. Zatkos, AAP Vice President, M&T Bank Kevin Clapper AVP, Banking Services, T. Rowe Price Associates, Inc. Timothy Mills, AAP Vice President, Executive Director, The Clearing House Paying to Win: Sound Business Practices in Electronic Payments Time: 1:30 p.m. – 2:30 p.m. Room: Canary 3-4 Track: Corporate Payments Solutions Level: Advanced Companies are increasingly turning to electronic payments to increase efficiency. However, inappropriate program setup may negatively impact accounts payable and receivables processing and undercut desired outcome. In this session, partici- pants learn how to maximize efficiency gains and realize intended results in their companies from insights on proprietary research and best practices. Laura J. Listwan, AAP, CTP Senior Vice President, U.S. Bank Refreshment Break in the Exhibit Hall Time: 2:30 p.m. – 3:15 p.m. Time: 2:35 p.m. – 3:15 p.m. Visit the PAYMENTS 3D Theater and get introduced to the forward thinking, out-of-the-box disrupters who are changing our world. PAYMENTS 3D offers a glimpse into the next wave of payments industry innovations and challenges. See demos, ask questions and talk directly to these trailblazers. Paydiant Finovera, Inc. iMobile3 Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 29
  • 30. CONCURRENT SESSIONS BEGIN What’s Next for P2P: Today’s Lessons for the Future Time: 3:15 p.m. – 4:15 p.m. Room: Crystal J Track: Spotlight Speaker Series Level: Advanced Since forming the clearXchangejointventure,Wells Fargo, Bank ofAmericaandJ.P.Morganhavegathered customerinsightsthathavetransformedperson-to- person(P2P) payments.Brandedbyeachbank,theP2P customerexperience hasbecomemoreseamless,easy and secure. Withonlyanemailormobilenumber, customerscansend andreceivemoney.Participantsgain insightsinto the clearXchangeapproachandhowitis moving beyond today’straditionalpaymentsmindsetto meethighercustomerexpectations.Learnhowitis positioning itsP2Pexperiencetosolvecustomerpain pointsonthe competitivepaymentsplayingfield. Michael Kennedy Co-Founder & CEO, ClearXChange Jim Reuter President, Support Services, FirstBank David Godsman Online & Mobile Solutions Executive, Bank of America Legal & Regulatory Perspectives on Stop Payments Time: 3:15 p.m. – 4:15 p.m. Room: Crystal G Track: Risk, Compliance & Fraud Prevention Level: Intermediate Recent reports from the New York Department of Financial Services (NYDFS) and the Consumer Financial Protection Bureau (CFPB) indicate that some banks are still not honoring stop payment orders, many of which are submitted in connection with the persistent problem of unfair and illegal payday lending. In this session speakers discuss the consumer perspective, processes to honor stop pay- ment orders and the technical challenges they face, and what is required by rules and regulations. Participants gain an understanding of what is required to comply with regulations and the NACHA Operating Rules, how to provide a good experience for their consumer customers, and insights on how the ACH Network can avoid increased attention from regulators and legislators and ultimately enhance consumer protection from unscrupulous Originators. Moderator: Jane E. Larimer EVP, ACH Network Administration, General Counsel, NACHA - The Electronic Payments Association Alaina Gimbert SVP & Associate General Counsel, The Clearing House Timothy Thorson, AAP, CTP VP & Manager, ACH Operations, Regions Financial Corporation Preparing For Tomorrow’s AML & Terrorist Financing Challenges Time: 3:15 p.m. – 4:15 p.m. Room: Crystal A-C Track: Risk, Compliance & Fraud Prevention Level: Intermediate The days of money launderers and terrorist financers operating out of brick-and-mortar structures are nearly over. Today, these criminals operate in virtual environments and are often part of technologically sophisticated, global crime rings that use large data sets to ply their trade. Participants in this session receive an assessment of the challenges we face now and what tomorrow’s threats will look like, and learn how big data and advanced analytics are successfully being deployed to help the financial industry better identify these rapidly evolving threats. Chris Swecker Security Consultant & Former Executive Director of the FBI, Consultant Glen Sgambati Chief Data, Risk & Security Officer, Early Warning Services, LLC EMV: On Track for U.S. Migration Time: 3:15 p.m. - 4:15 p.m. Room: Crystal D-F Track: Card-Based Opportunities Level: Intermediate Recent merchant data breaches have increased discussion both inside and outside the industry around security and the value EMV brings to consumers, merchants and financial institutions. Simply put, the time to migrate to EMV is now. Plans for both issuers and merchants across the United States are accelerating to deliver on the roadmaps published by the major networks. This migration in other countries has been most successful and productive when stakeholders across the market move in concert to further strengthen the security of electronic payments. The U.S. is no different, with all parties having been collaborating and moving toward this migration for the past two years. The U.S. migration can continue to be informed by global case studies and U.S. implemen- tations completed to-date. This session provides attendees with an understanding of the progress to- date, challenges remaining and consumer attitudes on overall payment security. Carolyn Balfany Group Head, U.S. Product Delivery, MasterCard Worldwide Finding Order in Chaos: The Legal Environment of Cards Time: 3:15 p.m. – 4:15 p.m. Room: Crystal K-M Track: Card-Based Opportunities Level: Intermediate The payment card marketplace seems to be in constant flux due to an ever-changing legal land- scape. Court challenges to long-standing payment network rules and the Federal Reserve Board’s regu- lations implementing the Durbin Amendment have significantly altered card-based payments. Coupled with impending CFPB rules regulating prepaid cards, these developments have continued uncertainty in the near future. Participants in this session gain an understanding of what such turmoil could mean to their business lines. Duncan Douglass Partner, Alston & Bird LLP Tuesday, April 8 30 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 TUESDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 30
  • 31. Tuesday, April 8 https://payments.nacha.org I 1-800-487-9180 31 TUESDAY International Payments Framework (IPF) Association’s Path into the Future Time: 3:15 p.m. – 4:15 p.m. Room: Crystal N-Q Track: World Payments Viewpoint Level: Intermediate IPF-based credit transfers between the U.S. and Europe have become daily routine for both FedGlobal® and Equens for more than three years. Soon it will be time to increase the number of countries involved in such credit transfers based on IPF rules and standards, which would in turn increase the number of transactions executed globally. Participants learn about the developments of IPFA in the last two years as well as future projects that are currently in the pipeline. Moderator: Manfred Schuck Head of Marketing, International Payments Framework Association Daniel Leduc Account Manager, International Banking, Desjardins Group Joaquim Kavakama CEO, Camara Interbancaria de Pagamentos - CIP Michael Steinbach CEO & Chairman, Board of Directors, Equens SE Mobile Wallets & Payments: Yes? or Not Yet? Time: 3:15 p.m. – 4:15 p.m. Room: Grand 9-10 Track: Mobile Banking & Payments Level: Intermediate The next big thing in payments seems to change daily. The proliferation of new payment channels and ongoing emergence of non-bank competitors are transforming how consumers manage and spend money. Rolling out next generation mobile financial services is a great way to better serve customers, but actually delivering and supporting these services comes with a set of complex considerations. Partici- pants in this session hear of the latest developments and most in-demand mobile capabilities and how financial institutions are contending in this environment of change and choices. Moderator: Ginger Schmeltzer Senior Vice President, Fiserv Jeff Dennes Head of Digital, SunTrust Bank Paul Amisano VP, Electronic Money Movement & Emerging Payments, BB&T @pamisano The Next Generation of ACH Authentication Time: 3:15 p.m. – 4:15 p.m. Room: Grand 11-12 Track: The ACH Network & the NACHA Operating Rules Level: Intermediate The ability to confirm that an individual initiating an ACH payment is actually authorized remains a major challenge for the financial services industry. Fraud continues to escalate and regulators are asking institutions to develop solutions that outperform traditional and outmoded authentication methods, such as screen-scrapes and trial deposits. Participants in this session hear from panelists who discuss new, cutting-edge, real-time methods they use to authen- ticate ACH transactions, reduce losses and keep their institutions compliant. Christopher Huppert Senior Vice President, Wells Fargo Laura Weinflash VP, Market Strategy, Early Warning Services, LLC Smart Routing: Why Corporates & Financial Institutions Should Work Together Time: 3:15 p.m. – 4:15 p.m. Room: Grand 13-14 Track: Corporate Payments Solutions Level: Intermediate The U.S. payments industry has been talking about least-cost routing or “smart” routing within an inte- grated payables solution for a while, but at this point it’s still mostly talk. Most corporate customers today identify the payment types used for their disburse- ments prior to sending them to their financial insti- tution. The financial institution then accepts that identification and routes appropriately to the proper payment clearing system. Participants in this session hear from both sides of the coin to inform their own perspectives and gain insights on how to make it a reality. Elena Whisler, AAP Director, Product Management, Clear2Pay Americas Janice Woeste Senior Treasury Manager, Bob Evans Scott Bellomo Senior Vice President, PNC Bank Managing Risk & Minimizing Friction Time: 3:15 p.m. – 4:15 p.m. Room: Canary 1-2 Track: Risk, Compliance & Fraud Prevention Level: Advanced Assessing and managing risk is a universal component of a successfully run business. While all organizations seek to identify and mitigate individual risk elements, few institutions have elevated their approach to the enterprise level. Participants in this session are provided with an examination of the components of a successful enterprise risk management (ERM) program from the perspective of two financial institutions and an experienced regulator. Donald S. Jackson, AAP, CTP SVP & Senior Product Manager, First Tennessee Bank Judy D. Long EVP & COO, First Citizens National Bank Tony DaSilva, AAP Senior Examiner, Federal Reserve Bank of Atlanta The Payments Revolution: The Role of Non-Banks Time: 4:30 p.m. – 5:30 p.m. Room: Crystal G Track: Mobile Banking & Payments Level: Intermediate Non-bank providers are clearly not new to the payments area, but they are increasingly leveraging innovative technologies and evolving consumer preferences and behavior in new ways to redefine the playing field. Participants in this session hear the latest assessment of who is revolutionizing the mobile payments space and how, as they lead the relentless march to a checkless and cashless future. Kevin H. Connelly Executive Vice President, The RWC Group Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 31
  • 32. Consumer Regulatory Impact on Your Commercial Business Time: 4:30 p.m. – 5:30 p.m. Room: Crystal H Track: Payments Strategies Level: Intermediate Numerous consumer regulations affect the payments industry, but little attention is paid to their impact on the commercial payments area. Participants in this session hear from experts versed in consumer and corporate payments as they explore strategies for dealing with the commercial payments implications of ADA, Regulation E and Remittance Transfer Rule compliance, as well as regulation relating to payroll cards, merchant processing and record retention. Casey H. Wilcox SVP, Head of Payables & International Product Management, Capital One Scott Fryzel Partner, Chapman and Cutler LLP Navigating Canadian Payments Regulation Time: 4:30 p.m. – 5:30 p.m. Room: Crystal A-C Track: World Payments Viewpoint Level: Intermediate At $617 billion in annual trade between the U.S. and Canada, navigating the regulatory terrain north of the border is critical to financial institutions and companies enabling or making cross-border pay- ments in support of this economic activity. Partici- pants in this session learn about the regulatory regime and key developments in Canada, including the regulation of cross-border payments, Canadian privacy legislation, sanction laws and new anti- money laundering requirements. Jacqueline Dawn Shinfield Partner, Blake, Cassels & Graydon LLP Regulatory Change Management for Community Banks & Credit Unions Time: 4:30 p.m. – 5:30 p.m. Room: Crystal D-F Track: Risk, Compliance & Fraud Prevention Level: Intermediate Managing regulatory change and demonstrating compliance given the current regulatory environ- ment has become a full time job for large financial institutions. How are community banks and credit unions, which generally have more limited systems and compliance resources, supposed to be able to do the same thing? The influx of new rules, federal requirements and ongoing activity in many state legislatures has made achieving and demonstrating compliance more complex. Participants in this session hear the critical issues, how to track and implement, and what resources are available to help manage change. Stephanie B. Simmons, AAP, CTP Treasury Services Director, The Bank of Tampa Steven Vaglio, AAP SVP, Member Services and Marketing, EastPay, Inc. Can eCash & Virtual Currency Compete with Other Electronic Payments? Time: 4:30 p.m. – 5:30 p.m. Room: Crystal K-M Track: Payments Strategies Level: Intermediate Could digital currencies like MintChip and Bitcoin supplant other electronic payments? Participants in this session hear from a panel of experts as they examine the past, present and future of digital cur- rency, differences between digital currency and e-cash, and legal and regulatory challenges. Under- stand what is a happening today and what it might mean for your future and that of your enterprise. Carol R. Van Cleef Partner, Manatt, Phelps & Phillips, LLP Dr. Oz Shy Senior Economist, Consumer Payments Research Center, Federal Reserve Bank of Boston Jeremy Allaire Founder, Chairman & CEO, Circle Internet Financial Financial Data Security: Lessons Learned from Higher Education Time: 4:30 p.m. – 5:30 p.m. Room: Crystal N-Q Track: Risk, Compliance & Fraud Prevention Level: Intermediate It’s a fast paced world in the fraud industry. Hacker eyes are on your organization’s mobile devices, com- puters, servers and networks. Have your financial data security policies and procedures kept up with the technology changes? Financial data security is a responsibility for all of us. Participants in this session receive a broad review of security measures and learn lessons they can apply from the scary stories of attempted fraud affecting higher education. Patricia Reid Associate Treasurer, Cash Management & Operations, Columbia University Ruth A. Harpool, AAP, CTP Managing Director, Treasury Operations, Indiana University The Value of Corporate Mobile Banking Services Time: 4:30 p.m. – 5:30 p.m. Room: Grand 9-10 Track: Mobile Banking & Payments Level: Intermediate While not yet mainstream, increasingly banks need to institute corporate mobile banking as a service to attract and retain cash management business. Participants in this session learn about the value proposition mobile banking offers corporate treasury professionals through use cases that demonstrate productivity improvements and new solutions to existing business challenges. Insights are provided from recent studies including a survey of the top 50 U.S. banks and a global study of banks’ corporate mobile initiatives. Christine Barry Research Director, Aite Group Howard N. Forman, AAP Head of Online Treasury Management Solutions, PNC Bank Tuesday, April 8 32 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 TUESDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 32
  • 33. https://payments.nacha.org I 1-800-487-9180 33 TUESDAY Mobile Bill Payments with QR Bill Time: 4:30 p.m. – 5:30 p.m. Room: Grand 11-12 Track: Mobile Banking & Payments Level: Intermediate EMV, NFC and SMS standards are the future of mobile payments, but QR (Quick Response) codes rule the here and now, especially for point-of-sale mobile transactions. In light of the opportunity, NACHA recently issued the QR Bill Guidelines, which establish a single QR code format to help consumers wherever they view and pay bills, provid- ing a bridge from paper to mobile payments. This session focuses on a NACHA-led industry evalua- tion of the Guidelines and investigates how to develop a market for mobile payments leveraging QR standards. Participants also have an opportunity to hear different perspectives from billers, banks and service providers on the implementation of the QR Bill. Moderator: Robert Unger, AAP Senior Director, E-Billing & Payments, NACHA - The Electronic Payments Association Karen L. Shahoian, AAP, CCM VP, Digital Payments, Bill Pay & P2P Senior Product Manager, Wells Fargo Kathy Romano Executive Director, Bill Print, Payment & AR Operations, Verizon Trevor Dixon General Counsel & Company Secretary, BPAY @TrevorPDixon Winning the Mobile Bill Payments Game Time: 4:30 p.m. – 5:30 p.m. Room: Grand 13-14 Track: Mobile Banking & Payments Level: Intermediate Whether mobile wallets or contactless payments, everyone is looking for the next best move in mobile payments. While technology is promising to up the game, how are consumers truly behaving? What is actually working today? Hear when, where and how mobile bill payments are currently gaining momen- tum in this session. Gain ideas for bolstering your own mobile offense through examples of companies that have made the mobile bill payment leap and learn how to deliver a comprehensive mobile bill payment strategy that can deliver big wins. David Shapiro SVP, Payments, Western Union Payments John Sutphin, Jr. Director, Finance, Piedmont Natural Gas Tuesday, April 8 Target RedCard: Success in Growth Time: 4:30 p.m. – 5:30 p.m. Room: Canary 1-2 Track: The ACH Network & the NACHA Operating Rules Level: Intermediate Join Mark Schultz, Senior Manager at Target Finan- cial and Retail Services, as he recounts the success of the Target brand in the payments space. Involved in driving company strategy as far back as the launch of Target.com in 1999, Mark has been instrumental in the growth of the innovative Financial Services divi- sion. Target is now one of the world’s largest issuers of gift cards and its popular RedCard program now offers both debit and credit card options. Partici- pants in this session will learn why Target decided to leverage the ACH Network and how offering cus- tomers alternative payment methods became a key part of Target’s customer loyalty strategy. Mark Schultz Senior Group Manager, Product Design, Target Corporation Enterprising Innovators See Disruptive Value in ACH Time: 4:30 p.m. - 5:30 p.m. Room: Canary 3-4 Track: The ACH Network & the NACHA Operating Rules Level: Intermediate While other payment methods have been perceived by some as being better suited to support mobile payments than ACH, the market is changing. The ACH Network possesses several critical attributes that differentiate it from other systems and enable enterprising innovators to change the game. Participants in this session hear how mobile payments are being disrupted by those who are leveraging the ACH Network in new ways to benefit consumers and merchants with its ubiquity and flexibility. Adam Frisch President, BIM Networks Aydin Kadaster COO, BIM Networks Tuesday Evening Reception in the Exhibit Hall Time: 5:30 p.m. – 7:00 p.m. Take advantage of this last opportunity to make those critical connections that will help propel your organization into a profitable future. Enjoy this reception surrounded by cutting-edge technology providers, payments service experts and organiza- tions poised to offer the solutions you seek in this dynamic exhibit hall. Time: 5:35 p.m. – 6:50 p.m. Visit the PAYMENTS 3D Theater and get introduced to the forward thinking, out-of-the-box disrupters who are changing our world. PAYMENTS 3D offers a glimpse into the next wave of payments industry innovations and challenges. See demos, ask questions and talk directly to these trailblazers. BIM Networks IBM ACI Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 33
  • 34. Wednesday, April 9 Post Payment System (PPS): Payment Integrity’s Next Generation Time: 9:45 a.m. – 10:45 a.m. Room: Crystal H Track: The ACH Network & the NACHA Operating Rules Level: Intermediate The Bureau of the Fiscal Service (legacy Financial Management Service) is embarking on a multi-year modernization of key exception processes handled by RDFI’s that receive Federal Government pay- ments. In this session, participants learn about PPS’ business process reengineering efforts that strive to improve the integrity of ACH reclamations, ACH non-receipts, Notifications of Change and more. The session also includes an overview of PPS’ capa- bilities in combating fraud, case management and centralized communication between Federal Agen- cies and the financial community. The session pro- vides awareness of impacts, timing and benefits of PPS, and how your organization can have a voice in its development. Lisa M. Andre, AAP Deputy Project Manager, PPS, U.S. Department of the Treasury, Fiscal Service Matthew Helfrich, AAP Senior Program Analyst, U.S. Department of the Treasury, Fiscal Service Wesley Johnson Deputy Director, U.S. Department of the Treasury, Fiscal Service Top Ten Risk Management Strategies for New Product Innovation Time: 9:45 a.m. – 10:45 a.m. Room: Crystal A-C Track: Risk, Compliance & Fraud Prevention Level: Intermediate Advances in new payment innovations and the pressure to increase revenues have spurred an increase in new consumer product development and implementation. The product design and develop- ment process is fraught with consumer protection regulatory challenges including the unfair, deceptive and abusive acts or practices (UDAAP) oversight authority granted to the CFPB under Dodd-Frank. Participants in this session hear from UDAAP thought leaders and payment compliance experts who impart insights on the most important compli- ance action steps financial institutions should take to protect themselves when designing new products. Kathlyn Farrell Managing Director, Treliant Risk Advisors LLC Nitish Pandey Deputy Chief Compliance Officer, American Express Centurion Bank Registration Open Time: 8:00 a.m. – 12:00 p.m. Location: Palms Ballroom Foyer Continental Breakfast Time: 8:00 a.m. – 8:30 a.m. Location: Crystal Ballroom Atrium CONCURRENT SESSIONS BEGIN Payment System Priorities: What the Fed Has Learned Time: 8:30 a.m. – 9:30 a.m. Room: Crystal J Track: Spotlight Speaker Series Level: Intermediate Over the past year, the Federal Reserve has engaged in a vigorous industry outreach and research effort to better understand U.S. payments system stakeholder needs, desires and priorities. Learn the outcomes of primary research on the demand for faster payments by consumer and corporate end- users and secondary research on specific gaps and opportunities related to payments safety and security. Find out what the Fed has learned so far about what’s missing in today’s payments landscape and what’s needed to achieve the payments system of the future. Hear about the latest insights on alternatives for improving the speed of payments and about industry feedback on the Fed’s Payment System Improvement – Public Consultation Paper. Cheryl L. Venable SVP, Retail Payments Product Manager, Federal Reserve Bank of Atlanta Sean J. Rodriguez Senior Vice President, Federal Reserve Bank of Chicago Under the Microscope: Where Reality Meets Regulation Time: 9:45 a.m. – 10:45 a.m. Room: Crystal G Track: The ACH Network & the NACHA Operating Rules Level: Advanced The payment practices of payday lenders and other high-risk originators have come under close scrutiny over the last year by regulators, law enforcement, legislators, consumer groups, and the media. Originating financial institutions and third-party processors are also under the microscope when they support high-risk origination; receiving financial institutions are being expected to provide greater levels of consumer protection. Should the ACH Network be open for business for high-risk users? This interactive session provides participants with an examination of some of the most critical issues surrounding this topic, and offers opportunities to raise questions and engage in dialogue with the panelists as the conversation unfolds. Moderator: Michael Herd Senior Managing Director, ACH Network Rules, NACHA - The Electronic Payments Association Timothy Thorson, AAP, CTP Vice President, Manager ACH Operations, Regions Financial Corporation Dennis Shaul Chief Executive Officer, Community Financial Services Association of America (CFSA) 34 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 WEDNESDAY Sponsored by Sponsored by Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 34
  • 35. Leveraging Payments Innovation to Meet Customers’ Expectations Time: 9:45 a.m. – 10:45 a.m. Room: Crystal N-Q Track: World Payments Viewpoint Level: Advanced The annual World Payments Report examines developments in the global payments landscape, reviewing global and regional non-cash payment trends. Participants in this session hear how the global payments landscape is responding to shifts in economic and competitive conditions, advances in technology and increasing regulation. Participants in this session learn what industry initiatives are occur- ring as a result and how innovation from payments service providers can create sustainable differentia- tion for financial institutions in meeting future customer expectations and business needs. Deborah Baxley Payments Practice Leader, Capgemini @debbaxley Teresa Connors Director, Market & Business Strategy, Royal Bank of Scotland More than Just Wage Payments: The Next Generation of Payroll Puts the Employee First Time: 9:45 a.m. – 10:45 a.m. Room: Grand 9-10 Track: Corporate Payments Solutions Level: Intermediate Direct Deposit via ACH and payroll cards have experienced high levels of adoption, helping com- panies improve payroll efficiency and reduce costs. The key to continued adoption puts employees first, ensuring they understand the benefits of electronic wage delivery. Participants in this session hear about new approaches and tangible examples of employee- centric systems and self-service options that boost satisfaction and adoption, while also reducing time and resources spent managing payroll activities. Anthony Peculic Senior Director, Product Strategy & Management, ALINE Payment Solutions, ADP, Inc. Cathy S. Beyda Of Counsel, Paul Hastings LLP Jill Goebel Senior Business Leader, Prepaid Products, Visa Inc. Linda Pappillion, CPP Senior Director, Payroll, HR Operations, Compensation & Benefits, Pacific Sunwear of California Inc. Wednesday, April 9 https://payments.nacha.org I 1-800-487-9180 35 WEDNESDAY Onboarding ACH Originators Time: 9:45 a.m. – 10:45 a.m. Room: Crystal D-F Track: The ACH Network & the NACHA Operating Rules Level: Intermediate The ACH onboarding process should represent the perfect blend of attentive customer service and seamless operational efficiency. Join experienced cash management sales and service officers from Homestreet Bank and Bank of the West as they dis- cuss the steps of onboarding from both perspectives and lessons learned from recent process revision. Participants walk away with a clear understanding of critical touch points when accounts are handed off from cash management to ACH departments, enabling insight into better implementations. Best practices for the process are also discussed in light of how more efficiency does not necessarily require more automation. Janice M. Maidel, AAP Vice President, Bank of the West Jennifer Blevins, AAP, NCP Cash Management Sales Officer, HomeStreet Bank @Jennay929 Breaking Down the Barriers to Moving Money Time: 9:45 a.m. – 10:45 a.m. Room: Crystal K-M Track: Mobile Banking & Payments Level: Intermediate The rise of mobile payments, P2P networks, mobile deposits and the further adoption of online banking have created silos and niches within financial insti- tutions when it comes to moving money from one person to another. Participants in this session learn from the experience of a financial institution that has taken on this challenge and strategically lever- aged technology to deliver a mobile P2P solution that produces a better customer experience and more profitable services. Richard Bradfute Chief Information Officer, James Polk Stone Community Bank @RBradfute Shawn Knox Sales Executive, Computer Services, Inc. Consumer Purchasing Habits & A True Omni-Channel Shopping Experience Time: 9:45 a.m. – 10:45 a.m. Room: Grand 11-12 Track: Payments Strategies Level: Intermediate Retailers want consumers to be able to shop, compare and purchase all within the same, seamless shopping experience, whether online, mobile or retail. However, lines are blurring between online, mobile and retail shopping, making it difficult to ascertain which payment methods can support this experience best. In this session participants learn of emerging ideas and technologies that will help retailers achieve the holy grail of customer experi- ence, how they can implement an appropriate payment strategy, and what the benefits are if they succeed. Moderator: Greg Constantine Executive Vice President, Securenet LLC John Sherman Partner, Georgetown OB-GYN, LLP Nish Modi VP, Products, Securenet LLC Mining Payments Data Inside a Financial Institution: A Case Study Time: 9:45 a.m. – 10:45 a.m. Room: Grand 13-14 Track: Payments Strategies Level: Intermediate Payment data, if harnessed correctly, constitutes a powerful tool that financial institutions can leverage to integrate systems and departments. This case study demonstrates how a financial institution can use business intelligence tools to capture a holistic view of customer activity and help the institution target products and services, more profitability man- age customers, and ensure awareness of risk and compliance thresholds and issues across the institu- tion. Participants gain an understanding of an approach they can adapt and apply to their respective financial institutions. Tracy Downs Director, Marketing & Communications, WinSouth Credit Union Jami Glover Senior Product Solutions Manager, EPL, Inc. Jessica J. Rios, AAP SVP, Association Services, GACHA Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 35
  • 36. Mitigating the Risks of Payments Fraud with Anomaly Detection: A Case Study Time: 9:45 a.m. – 10:45 a.m. Room: Canary 1-2 Track: Risk, Compliance & Fraud Prevention Level: Intermediate In order for a fraud attack to be successful, criminal minds need to get to the money. Once the perpetra- tors have compromised whatever safeguards are in place, systems used to initiate payments such as wire transfers and ACH credits are vulnerable. Financial institutions are actively looking for ways to improve their fraud detection and prevention capabilities in the face of the ever-expanding mix of schemes, tools and techniques used by the fraudsters. Participants in this session hear how one financial institution is achieving success in combating threats. Robert Piccini AVP, Operations Manager, Citizens Business Bank Terry Austin President & CEO, Guardian Analytics Sound Business Practices in Payables & Receivables Integration: A Case Study Time: 9:45 a.m. – 10:45 a.m. Room: Canary 3-4 Track: Corporate Payments Solutions Level: Intermediate With the goals of improving operational efficiency in its treasury management services, adding new product capabilities and increasing customer satisfaction, First Tennessee is executing a payment modernization plan. Participants in this session gain insights for their own financial institutions’ endeavors as the speaker shares lessons, practices and progress achieved in such areas as payment processing convergence, file transfer consistency across payment types, OFAC compliance centralization, customization of business rules per customer, and the enhancement of web and mobile capabilities. Karen Doyle SVP, Senior Product Manager, Treasury Mgmt. Services, First Tennessee Bank Keith Melton Director, Financial Solutions, IBM From Statistics to Strategy: Turning Gen Y Trends into Tactics Time: 11:00 a.m. – 12:00 p.m. Room: Crystal G Track: Payments Strategies Level: Intermediate Gen Y transforming how we do business and will continue to be a definitive demographic for at least another 10 years. With a major affect on the finan- cial behavior of the overall population, this group’s influence means big changes for your services strat- egy. How does a financial institution translate the countless statistics on growth and behavioral trends to something actionable? Participants in this session go beyond the numbers to the why” as they are taken on a deeper dive into the financial lives and payment behaviors of Gen Y, including online and mobile. Key takeaways include understanding Gen Y financial motivators and mindset, gaining strategies for addressing Gen Y demands and their wide-sweep- ing influence and learning how to prioritize which tactics to implement.” Missy Zakett VP, Vertical Sales, Western Union Payments @Zakett Cynthia Walliser Director, Payments Marketing, Global Consumer Financial Services, Western Union Key Risk Issues & the ACH Network Time: 11:00 a.m. – 12:00 p.m. Room: Crystal H Track: Risk, Compliance & Fraud Prevention Level: Intermediate In this session, panelists discuss recent key risk issues and their success in mitigating threats to the ACH Network and the financial services industry. The session explores current environmental challenges facing financial institutions and their potential future impact on risk management. Speakers also discuss current themes for NACHA’s Risk Management Advisory Group (RMAG) as drivers of activity going forward, and encourage audience feedback on key risks impacting the ACH Network. Cynthia Jenkins Senior Director, Risk Management, NACHA - The Electronic Payments Association Devon Marsh SVP, Treasury Management & Internet Services Risk & Compliance, Wells Fargo Maximizing Customer Use of Automatic Payments & Paperless e-Billing Time: 11:00 a.m. – 12:00 p.m. Room: Crystal A-C Track: Corporate Payments Solutions Level: Intermediate Amidst the proliferation of available ways that consumers can pay and receive bills, businesses must undertake an multifaceted strategy to increase consumer adoption of electronic solutions in ways that will them help reduce costs and realize other benefits. In this session, gain insights to inform your company’s strategy from the latest research and customer practices and preferences, and from the experience of Allstate. Hear how and why insurer embraced discounts to compel behavioral change, adopted multi-channel notification and confirma- tion communications, and empowered front-line agents to engage and enroll customers. Learn how to better pinpoint the optimal time in the customer lifecycle to migrate your customers to e-billing and payments. Eric Leiserson Senior Research Analyst, Fiserv Joan Skibinski, AAP Marketing Manager, Allstate Insurance Company The Unintended Consequences of the Durbin Amendment Time: 11:00 a.m. – 12:00 p.m. Room: Crystal D-F Track: Card-Based Opportunities Level: Intermediate Three years after Durbin, the outcomes are quite dif- ferent than original intentions, resulting in signifi- cant unintended consequences. Research conducted by the Federal Reserve revealed unexpected impacts on merchants. Participants in this session learn more about the research and ongoing studies as the envi- ronment continues to evolve. Scarlett Schwartz, Ph.D. Payments Specialist, Federal Reserve Bank of Richmond Wednesday, April 9 36 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 WEDNESDAY Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 36
  • 37. Wednesday, April 9 https://payments.nacha.org I 1-800-487-9180 37 WEDNESDAY Streamlining Treasury Operations Across the Globe Time: 11:00 a.m. – 12:00 p.m. Room: Crystal K-M Track: World Payments Viewpoint Level: Intermediate Managing a global bank account structure can be challenging due to decentralized operations with multiple bank accounts, locations and financial management systems – resulting in trapped cash spread across the globe. Participants in this session learn how adopting sound business practices to streamline corporate treasury operations globally offers their companies benefits such as cost reduction, cash management efficiencies, improved utilization of payment technology and enhanced risk management. Darren Loos Chief Financial Officer, NewNet Communication Technologies @DarrenLoos Stephen Phelps Executive Director, J.P. Morgan Operation Ababil: Lessons Learned & the Future of Information Sharing Time: 11:00 a.m. – 12:00 p.m. Room: Crystal N-Q Track: Risk, Compliance & Fraud Prevention Level: Intermediate To help mitigate ever-present threats, such as the “Operation Ababil” DDoS attacks, financial institutions continue to step up efforts to collaborate with each other, openly sharing useful cyber-threat intelligence and mitigation techniques. Participants in this session hear from experts who are in the front lines of this war as they examine how intelli- gence sharing beat back Ababil. Hear what kind of shared intelligence helps combat cyber-attacks, and learn from use cases and audience participation of how cyber-sharing efforts can save companies’ valuable resources. John Omernik Security Analytics Architect, Zions Bancorporation Rod Rasmussen President & CTO, Internet Identity Leveraging the FedACH® SameDay Service in the Heartland Time: 11:00 a.m. – 12:00 p.m. Room: Grand 9-10 Track: The ACH Network & the NACHA Operating Rules Level: Intermediate The Federal Reserve Bank introduced an optional same-day ACH solution in 2010 and expanded the service in April of 2013, allowing credits as well as debits and additional ACH payments types. Partici- pants in this session hear from an early adopter — a financial institution that signed up for the expanded FedACH® SameDay Service — and a Regional Payments Association that is building geographic coalitions of financial institutions to participate. Hear why these institutions are using the service, what worked and panelists’ perspectives on the barri- ers to adoption, the pros and cons of an optional service and critical next steps. Deborah R. Briscoe-Holt, AAP VP & Senior Product Manager, Bank of Oklahoma Mike Hoefler, MBA VP & Cashier, First State Bank Nebraska Wendy Wishon, AAP, NCP Senior Vice President, EPCOR Developments in Securing Tablet-Based POS Devices Time: 11:00 a.m. – 12:00 p.m. Room: Grand 11-12 Track: Mobile Banking & Payments Level: Intermediate Tablet-based POS devices help to enable small retailers to get paid electronically and are being adopted by some larger merchants as they transform the in-store customer experience. Participants in this session learn about the security risks associated with tablet-based POS devices and how POS software developers and merchants can address these risks. James Maloney Chief Information Security Officer, Mercury Payment Systems @cyberrisks Group Therapy for Receivers of Bad Remittance Information Time: 11:00 a.m. – 12:00 p.m. Room: Grand 13-14 Track: Corporate Payments Solutions Level: Intermediate For years, the payments industry has been burdened with unreadable remittance information — trans- actions lying dormant on reports, not posted while waiting for manual intervention. Corporate receivers look for solutions from their financial institutions, third parties or receivables departments. Whether the data is EDI or XML remittance accompanying ACH payments, the situation is worsening. Partici- pants in this session are provided with a fresh look at the situation that includes examples and potential avenues to collaboratively address this problem. Moderator: Sharon Jablon, AAP Product Specialist, The Clearing House Dian Curtis AVP & EDI Product Manager, PNC Bank Sandra Roth Manager, Trade Financial Management, Johnson & Johnson Valjean Sanchez, AAP, CTP SVP, Payment Systems Operations, Union Bank Emerging Threats & Trends in Electronic Payments Fraud Time: 11:00 a.m. – 12:00 p.m. Room: Canary 1-2 Track: Risk, Compliance & Fraud Prevention Level: Intermediate As the electronic payment landscape continues to evolve, so does the threat to penetrate the systems of corporate clients, shared service centers and finan- cial institutions. Participants in this session are pro- vided with an examination of the challenges faced by financial institutions and their clients in manag- ing internal and external fraud, current fraud detec- tion tools and the potential gaps. Business cases and tips provide assistance in staying ahead of fraudsters and for detecting and preventing fraud occurrences. Brian Todd SVP, Fraud Prevention & Internal Control, Citibank N.A. David Fapohunda Director, Fraud Policy, Citibank N.A. Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 37
  • 38. Transforming into the Branch of the Future Time: 11:00 a.m. – 12:00 p.m. Room: Canary 3-4 Track: Payments Strategies Level: Intermediate Intuit research shows that people who bank online using their mobile and tablet devices log in about 30 times a month and are more profitable to a financial institution than those who don’t bank digitally. With mobile device adoption skyrocketing globally, financial institutions should focus on these digital customers. Participants in this session hear what market trends indicate and how emerging technolo- gies will impact existing or potential customers. Strategies to drive customer engagement, and ultimately, financial institution profitability via the digital branch are shared. Karishma Anand, MBA Director, Product Management, Digital Insight Conference Concludes Thank you for being a part of the PAYMENTS 2014 experience. Be sure to fill out your overall and session evaluations using the Mobile App. See you next year! April 19-22, 2015 in New Orleans! Wednesday, April 9 38 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 WEDNESDAY Sayantan Chakraborty Chairperson Managing Director, Head of North America Payments Citibank N.A. New York, NY Gail Angel VP & Director, Commercial Treasury FIS Jacksonville, FL Ann-Marie Bartels, AAP Chief Executive Officer EPCOR Kansas City, MO Nell Campbell-Drake, AAP Vice President Federal Reserve Bank of Atlanta Atlanta, GA Elizabeth Cronenweth, AAP, CTP Vice President Fiserv Brookfield, WI Peter Davey, AAP VP & Director, Enterprise Payments Capital One Richmond, VA Daphne Gilliam, AAP, CCM Senior Manager, ACH & Check Walmart Stores, Inc. Bentonville, AR Jeff Gonzales, AAP Payments Risk Analyst, Compliance Jack Henry & Associates Richardson, TX Cassandra Gordon VP, Payables and Receivables Product Management TD Bank, N.A. New York, NY Walter Hoffman Executive Relationship Manager Javelin Strategy & Research Pleasanton, CA Joe Hussey Executive Director J.P. Morgan Indianapolis, IN Chris Huppert Senior Vice President Wells Fargo San Francisco, CA Jonathan Lear Head of Business, North America Earthport North America, Inc. New York, NY Joanne Middendorf Business Leader - RPPS- Bill Payment MasterCard Worldwide O'Fallon, MO Timothy Mills, AAP Vice President The Clearing House Winston-Salem, NC Mary O’Toole Director Bank of America Merrill Lynch New York, NY Stephanie Prebish, AAP, CTP Senior Director, Education & Accreditation NACHA – The Electronic Payments Association Herndon, VA Joseph Proto Chief Executive Officer Transactis, Inc. New York, NY Pamela Rodriguez, AAP, CIA, CISA Executive Vice President EastPay, Inc. Birmingham, AL Stacy Rosenthal Business Manager SWIFT New York, NY Paul Trozzo SVP, Product Group Manager PNC Bank Pittsburgh, PA Jane Wallace, AAP VP, National Markets Strategy Payments Industry Consultant" San Francisco, CA Vanessa Walker Director, Billing/Payments/Disbursements State Farm Insurance Companies Bloomington, IL Elena Whisler, AAP Director, Product Management Clear2Pay Americas Alpharetta, GA Thank you to the PAYMENTS 2014 Conference Planning Committee Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 38
  • 39. Monday Night Celebration Co-Sponsor 3520 Kraft Road, Suite 300 Naples, FL 34105 ACI Worldwide powers electronic payments and banking for financial institutions, retailers, billers and processors. Through our comprehensive suite of software products and hosted services, we deliver solutions for payments processing; card and merchant management; online banking; mobile, branch and voice banking; fraud detection; trade finance; and electronic bill pay. Contact: Kay Hughes Phone: 402-981-2940 Email: kay.hughes@aciworldwide.com URL: http://www.aciworldwide.com Twitter: @ACI_Worldwide Facebook: aciworldwide LinkedIn: aci-worldwide Exhibit Hall Aisle Signs 35111 US HWY 19 North, Suite 200 Palm Harbor, FL 34684 Affirmative Technologies supports a wide variety of market driven electronic payment and fraud /risk management solutions; automating and managing the payment transaction lifecycle. Affirmative provides both a bank and processor agnostic item processing engine (ACH, Check 21 and Wire), designed to reduce operational costs and improve their customers' time-to-market. Contact: Sherry Knitter Phone: 727-772-9881, ext. 225 Fax: 727-772-6939 Email: sknitter@affirmativeusa.com URL: http://www.affirmativeusa.com T E C H N O L O G I E S TM www.affirmativeusa.com Monday Lunch in Exhibit Hall 200 Vesey Street New York, NY 10285 Through its Global Corporate Payments division, American Express offers a suite of B2B and T&E payment solutions that help organizations streamline processes and transform them into opportunities for savings, control and efficiency. American Express can help your organization increase working capital flexibility and strengthen relationships with suppliers. Please visit business.americanexpress.com/us/ Contact: Dana Warren Phone: 212-640-6037 Email: dana.warren@aexp.com URL: https://www.americanexpress.com Industry Agenda & Education: Corporate Payments Solutions Track One Bryant Park New York, NY 10036 Bank of America Merrill Lynch is one of the world’s largest financial institutions, providing a full range of treasury, FX, trade, investing, asset management and other financial services. It is a leading global payments bank with in-region clearing and payment capabilities in the Americas, Asia, and Europe. URL: http://www.baml.com Spotlight Speaker Series Co-Sponsor 500 Ross Street, Suite 1260 Pittsburgh, PA 15262 BNY Mellon Treasury Services is a leading provider of global services designed to enable our clients to move money and associated information quickly, safely and reliably around the world. We combine diverse services into solutions to help you streamline transactions, optimize cash flow, manage liquidity and make payments more efficiently. Contact: Gary Sefcik Phone: 412-236-9092 Email: gary.sefcik@bnymellon.com URL: http://www.bnymellon.com Conference Pens 90 Park Avenue New York, NY 10016 Among the nation's top ten financial services providers, Capital One Bank delivers innovative treasury management solutions that extend beyond the traditional, including Virtual Vault, SafeBank and Commercial Card with limited use Virtual Card Numbers. More than new technologies, what sets us apart is our objective guidance, creativity and practical recommendations. Contact: Sej Pandya Phone: 212-834-1851 Email: sej.pandya@capitalone.com URL: www.capitalone.com https://payments.nacha.org I 1-800-487-9180 39 SPONSORS SPONSORS 33601_NACHA_Rev8:PAY2012 3/12/14 1:19 PM Page 39
  • 40. PAYMENTS 3D Theater & Industry Agenda & Education: Card-Based Opportunities Track 6119 Heisley Road Mentor, OH 44060 Change + Choice = Control: 2IDENTIFI's extensible technology enables relevant consumer authentication for the evolving virtual channels. 2IDENTIFI incorporates consumer's fondness for mobile, plus GEO location/ proxy piercing technology. With 2IDENTIFI there is a new choice, a FI is not tied to the 3-D Secure selected years ago by its card processor. Contact: Janet Kapostasy Phone: 877-352-8444 Fax: 440-352-1646 Email: jkapostasy@cardinalcommerce.com URL: http://www.cardinalcommerce.com Twitter: @CardinalCommerc Facebook: CardinalCommerce LinkedIn: CardinalCommerce Wednesday Continental Breakfast 388 Greenwich Street New York, NY 10013 Citi, the leading global bank, has approximately 200 million customer accounts and does business in more that 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction service, and wealth management. Contact: Sayantan Chakraborty Email: sayantan.chakraborty@citi.com URL: http://www.transactionservices.citi.com Monday Night Celebration Co-Sponsor 7400 Beaufont Springs Drive, Suite 405 Richmond, VA 23225 EastPay provides payments expertise to financial institutions and businesses through education, compliance support, and risk management. We are the developers of the ProceduresNow! ACH policies & procedures; the AgreementsNow! suite of service agreements; and the Guide to Establishing ACH Exposure Limits. EastPay is a Regional Payments Association member of NACHA. Contact: Steve Vaglio, AAP Phone: 800-681-4224 Email: svaglio@eastpay.org URL: http://www.eastpay.org Twitter: @EastPay Solution Circles 3100 Broadway, Suite 609 Kansas City, MO 64111-2413 EPCOR is devoted to providing timely and relevant payments education and support to members and other payment systems participants to help them maintain compliance, improve operational processes and mitigate risk and fraud. Through our affiliation with NACHA and other industry associations EPCOR fosters and promotes improvement of the payment systems. Contact: Brandie Thacker Phone: 614-353-1964 Email: brandiet@epcor.org URL: https://www.epcor.org Twitter: @EPCORPymntsNews Facebook: EPCOROnline LinkedIn: EPCOR - Electronic Payments Core of Knowledge Monday Morning Refreshment Break 5 Times Square New York, NY 10036 EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. Contact: Lauren Fleisher Phone: 212-773-0590 Email: lauren.fleisher@ey.com URL: http://www.ey.com Industry Agenda & Education: Risk, Compliance & Fraud Prevention Track 181 Metro Drive, Suite 600 San Jose, CA 95110 FICO is a leading analytics software company, helping businesses in 80+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. FICO provides analytics software and tools across multiple industries to manage risk, fight fraud, build profitable customer relationships, optimize operations and meet strict government regulations. Phone: 800-999-2955 Email: info@fico.com URL: http://www.fico.com/fraud Twitter: @fico Facebook: FICO LinkedIn: fico 40 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 SPONSORS SPONSORS Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 40
  • 41. Industry Agenda & Education: The ACH Network & the NACHA Operating Rules Track 1 Chase Manhattan Plaza New York, NY 10005 J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. Further information about J.P. Morgan is available at www.jpmorgan.com. Contact: Joe Hussey URL: https://www.jpmorgan.com/ts Monday Continental Breakfast 4301 Hacienda Drive, Suite 550 Pleasanton, CA 94588 Javelin Strategy & Research, a Greenwich Associates LLC company, provides strategic insights into customer transactions, increasing sustainable profits for financial institutions, government, payments companies, merchants and other technology providers. Javelin Analysts provide insights into mobile, security and fraud, emerging payments, and omnichannel financial services. Contact: Nancy Ozawa, Marketing Manager Phone: 925-219-0116 Fax: 925-225-9101 Email: marketing@javelinstrategy.com URL: https://www.javelinstrategy.com Twitter: @JavelinStrategy LinkedIn: javelin strategy & research Conference Lanyards Two PNC Plaza Pittsburgh, PA 15222 As one of the country’s largest financial institutions, and one of the top treasury management providers, PNC's industry experts help companies of all sizes tackle financial challenges every day. You can count on us to anticipate your company's needs and offer ideas, insight and solutions to help you move your business forward. Contact: Treasury Management Client Care Phone: 800-669-1518 Email: tmcc@pnc.com URL: https://pnc.com/treasury AAP Sunday Evening Reception Regional Payments Associations (RPAs) provide ACH education, information and support to financial institutions, businesses, and other Network participants, and are a valuable resource regarding other payment systems. Each of the 16 Regional Payments Associations, as Direct Members of NACHA, is a specially recognized and licensed provider of ACH education, publications and support. RPAs also offer audit and risk assessment services, AAP test preparation and continuing education credits, marketing tools and guidance, ODFI counseling and more. For more information, and a chance to win a complimentary registration to PAYMENTS 2015, please visit us at Booth #423. URL: http://www.nacha.org/RegPayAssoc Chairperson's Leadership Reception 1999 Bryan Street, Suite 3600 Dallas, TX 75201 SWACHA - The Electronic Payments Resource® is committed to providing essential payments education and services to help your organization adapt and stay abreast of the ever changing electronic payments environment. The continued growth of electronic payments has been accompanied by an increased focus on regulatory, compliance and risk management issues. Staying informed about the electronic payments space is no longer an option and SWACHA is the resource of choice for our members and other payment industry stakeholders. Contact: Tim Quisenberry Phone: 214-438-4585 Email: tim.quisenberry@swacha.org URL: http://www.swacha.org Twitter: @SWACHA Facebook: http://www.facebook.com/ bringingpaymentstogether https://payments.nacha.org I 1-800-487-9180 41 SPONSORS SPONSORS Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 41
  • 42. 2014 NACHA Payments System Awards Luncheon 1701 Route 70 East Cherry Hill, NJ 08054 TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., with approximately 27,000 Employees and deep roots in the community dating back more than 150 years. TD Bank offers a broad array of retail, small business and commercial banking products and services to more than 8 million Customers through our extensive network of approximately 1,300 retail Stores throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. Phone: 856-751-9000 URL: http://www.tdbank.com Executive Forum 1250 Broadway, Suite 3701 New York, NY 10001 Transactis delivers a robust electronic bill presentment and payment (EBPP/EIPP) solution to replace paper bills and payments with smart, digital transactions. BillerIQ is our feature-rich, configurable, white-label SaaS solution enabling businesses to securely deliver electronic bills, invoices and documents and accept payments online, by phone (CSR/IVR), and mobile device. Contact: Erica Hamroff Phone: 347-535-3856 Email: ehamroff@transactis.com URL: http://transactis.com LinkedIn: transactis Industry Agenda & Education: Mobile & Digital Payments Track 420 Montgomery Street San Francisco, CA 94104 What if you could take your company’s Treasury from where it is today to best in class? First, you’ll have to overcome barriers that stand in the way—including resource constraints, a lack of visibility into your processes, and an ever-changing array of risks. Organizations such as yours come to Wells Fargo because we have the resources and expertise to help you meet the challenges and remove the barriers. We’ll show you the path to become the best. wellsfargo.com/com Contact: Chris Huppert Phone: 415-371-4287 Fax: 415-371-4217 Email: huppertc@wellfsargo.com URL: https://www.wellsfargo.com/com LinkedIn: wells fargo Wireless Internet 12500 E Belford Avenue Englewood, CO 80112 Western Union® Payments partners with the country’s largest billers to provide customized presentment & payment strategies that deliver value. We offer comprehensive electronic & walk-in payment solutions, innovative mobile tools, & proven digital communication programs, all of which are based on free consultation & analysis services that provide our clients. Contact: Cynthia Walliser Phone: 800-525-6313 Email: cynthia.walliser@westernunion.com URL: http://payments.westernunion.com/nacha 42 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 SPONSORS SPONSORS Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 42
  • 43. Will you be ready in time? Act now to avoid penalties. www.accuity.com/NACHA www.accuity.com / / / / / / / / / / 03.4.14 SEPA Compliance PAYMENT SOLUTIONS Powered by Bankers Almanac ol yliW y idaee ru bo ?mein ty i t tahe trusno et e 1 Arofl belee wtad adnatC sId Bna civret snemyap d dnA ePPA eEe ShT ot ncA oitcurtsnt inemyar pieht t p ts ut i. I410t 2sugue 1 A e. SAPPAEy Sed bnfied dra autnevl elis wredivore p ed bednetxn es beeae htad d d piovo aw t t bnailpmoA cPPA cEe Srs an d ons aetarporoe cho tp t rle avas heirtnuol careve iehe ttargio meed tly nla raurbee 1 Fhd tnoyed be .seitlaned p t 2sugue 1 Arofr bey ot b e ucivret snemyar pehtd o n ewr oiehed ttcany edaer Be Iho ta ttag dnitsixr ei dns akna. Beta4 d10y 2 .410 srese u dnn e NAB APPA tEr Suod yliuB t aneil, crr, codnev edivory ptiuccA tiucca.wwwtt aikoolA t s adroeck rnal bloryad pn t sonemyaf pe ognas a re yr p AHCAN/moc.yt N aABd Iiln vaiatbd ons a fifu eop yleo hs tnoitult so p .noitamrofnC iId BnN a ruol yle atapdly utneicfi gy o 4 om .14.30 s ukramedard teretsiger thgil rl. Aytiucc4 A10© 2 ca@vrestscu:ilaEm itamrfone iror mFo c.cuity.acwww s Seoul er riehf ty otrepore phe tre ared hess u d pny anapmor cehtl ol. Adevreses rt ca.wwwo:o tr gomoc.yticuc 3731 320 301 8:len To /Sao Paulo/San Diego Chicago/Boston/Abu Dhabi . Sydney srene owvitceps dns akramedar, tsemat ncudor moc.ytiuc /eSingapor/Shanghai/ orkNew YYork/London/Hong Kong/ yituccA@ steewTy yituccA Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 43
  • 44. 44 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 EXHIBITORS Exhibit Hall (as of March 6, 2014; subject to change) NICE Actimize Priority Payment Express Systems Q2 EY CSG International Attendee EntranceAttendee Entrance Join us on Tuesday, April 8 for complimentary headshots in the exhibit hall lounge from 9:00 a.m. – 11:00 a.m. and 1:30 p.m. – 4:30 p.m. No appointment necessary. Make-up services are also available during these times. Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 44
  • 45. Accuity...................................................................................607 ACE Software Solutions Inc................................................629 ACH Alert, LLC...................................................................122 ACHeck21.............................................................................615 ACI Worldwide.....................................................................323 Affirmative Technologies, Inc..............................................331 Aptys Solutions......................................................................601 Argos Risk..............................................................................716 Association for Financial Professionals (AFP) ...................731 Authentify..............................................................................623 Axway.....................................................................................709 Bancorp Bank, The...............................................................223 BankersHub............................................................................627 Bill2Pay...................................................................................230 Bottomline Technologies......................................................207 Bureau of the Fiscal Service..................................................705 CardinalCommerce Corporation ..................................Kiosk 1 CDS Global ...........................................................................707 Centrix Solutions, Inc...........................................................400 Chesapeake System Solutions, Inc......................................703 Clear2Pay...............................................................................100 Clearing House, The.............................................................213 Creditron................................................................................110 CSG International ................................................................326 Data Support Systems, Inc....................................................715 Deluxe Corporation ..............................................................713 Dovetail..................................................................................303 Early Warning........................................................................712 EastPay....................................................................................322 eGistics, Inc............................................................................228 EY............................................................................................722 Exhibit Hall Lounge & Headshots ......................................128 Federal Reserve Banks...........................................................101 FICO.......................................................................................108 FIS...........................................................................................107 Fiserv.......................................................................................412 Fundtech.................................................................................115 Guardian Analytics...............................................................506 Heartland Payment Systems.................................................129 IBM.........................................................................................513 iGTB.......................................................................................507 Institute of Financial Operations, The................................726 Laru.........................................................................................112 LexisNexis..............................................................................233 LT............................................................................................433 MagTek...................................................................................328 MicroBilt Corporation..........................................................116 Montran Corporation ...........................................................227 NACHA - The Electronic Payments Association.............423 Narrative Science..................................................................728 NEACH.................................................................................324 Neopost USA........................................................................701 NICE Actimize......................................................................714 nProtect, Inc. .........................................................................500 Online Banking Solutions..............................................Kiosk 2 PAYMENTS 3D Theater......................................................818 Paychex, Inc...........................................................................229 PaySett Corporation..............................................................633 Pegasystems, Inc.....................................................................430 PrintMail Systems, Inc..........................................................632 Priority Payment Express Systems........................................307 ProfitStars ..............................................................................501 Q2...........................................................................................405 Regional Payments Associations..........................................423 RemoteDepositCapture.com................................................617 Sonavation.............................................................................704 SQN Banking Systems..........................................................605 SurePayroll, Inc......................................................................106 SWIFT....................................................................................302 Systar, Inc...............................................................................532 Temenos .................................................................................700 Third Party Payment Processors Association (TPPPA)....533 ThreatMetrix, Inc..................................................................613 TransCentra, Inc....................................................................123 Trusteer...................................................................................407 US Dataworks........................................................................502 VASCO Data Security..........................................................603 Verafin....................................................................................724 WACHA/PAR ......................................................................708 WAUSAU Financial Systems..............................................300 Western Union® Payments .................................................401 https://payments.nacha.org I 1-800-487-9180 45 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 45
  • 46. Accuity 607 4709 Golf Road Skokie, IL 60076 Owned by one of the world's leading business- to-business data and content providers, Reed Business Information, and part of Reed Elsevier, Accuity has been providing solutions to banks and businesses worldwide for over 175 years. Our unmatched data and services, powered by Bankers Almanac, deliver optimal payment efficiency, compliant transactions, bank counterparty insight and AML screening success. Accuity maintains authoritative and comprehensive databases globally with a reputation built on the accuracy and quality of our data, products and services. Phone: 800-321-3373 Fax: 847-933-8101 Email: custserv@accuity.com URL: http://www.accuity.com Twitter: @accuitytweets LinkedIn: accuity ACE Software Solutions Inc. 629 33 Wood Ave. South, Suite 600 Iselin, NJ 08830 ACE Software is a global provider of intelligent financial transaction management and sanc- tions compliance technology for banks and corporates. Over two decades the Pelican product suite has been delivering solutions that streamline, automate and control all stages of the payments life cycle to reduce costs, create revenue opportunities, and manage risk - all with end-to-end visibility. Contact: Rajiv Desai Phone: 732-603-4990 Email: rdesai@acesw.com URL: http://www.acesw.com Look for This Prize Drawing Icon! This icon by an exhibitor’s name indicates they plan on having a prize drawing at their booth. Make sure to stop by their booth for details ACH Alert, LLC 122 8920B Transport Lane, Suite 1 Ooltewah, TN 37363 Transform ACH and Wire fraud into a customer engaging, revenue generating opportunity. ACH Alert’s patented solutions systematically check the value and destination of ACH and Wires. Anomalies trigger alerts to customers via a separate access device, transactions suspend until customers respond using a variety of out-of-band options, including voice biometrics. Contact: Debbie Peace Phone: 423-693-0110, ext. 100 Fax: 423-650-4303 Email: debbiepeace@achalert.com URL: http://www.achalert.com Twitter: @achalert Facebook: achalertTN LinkedIn: ach-alert-llc ACHeck21 615 926 Hemsath Road, Suite 104a St. Charles, MO 63303 ACHeck21 is your one-stop solution for all of your payment processing needs! We feature Payment Systems, Remote Deposit Capture, Electronic Check Presentment, E-Commerce, and more! Use us as your main system or in conjunction with your current software. ACHeck21 offers licensing options for financial institutions and third party processors. Contact: Sam Ackley Phone: 866-632-5415 Fax: 314-558-0051 Email: sackley@acheck21.com URL: http://www.ACHeck21.com Twitter: @ACHeck_21 Facebook: acheck21 LinkedIn: acheck21 ACI Worldwide 323 3520 Kraft Road, Suite 300 Naples, FL 34105 ACI Worldwide powers electronic payments and banking for financial institutions, retailers, billers and processors. Through our comprehen- sive suite of software products and hosted services, we deliver solutions for payments processing; card and merchant management; online banking; mobile, branch and voice banking; fraud detection; trade finance; and electronic bill pay. Contact: Kay Hughes Phone: 402-981-2940 Email: kay.hughes@aciworldwide.com URL: http://www.aciworldwide.com Twitter: @ACI_Worldwide Facebook: aciworldwide LinkedIn: aci-worldwide Affirmative Technologies, Inc. 331 35111 US HWY 19 North, Suite 200 Palm Harbor, FL 34684 Affirmative Technologies supports a wide variety of market driven electronic payment and fraud /risk management solutions; automat- ing and managing the payment transaction life- cycle. Affirmative provides both a bank and processor agnostic item processing engine (ACH, Check 21 and Wire), designed to reduce operational costs and improve their customers' time-to-market. Contact: Sherry Knitter Phone: 727-772-9881, ext. 225 Fax: 727-772-6939 Email: sknitter@affirmativeusa.com URL: http://www.affirmativeusa.com Aptys Solutions 601 2095 Summer Lee Drive, Suite 200 Rockwall, TX 75032 Aptys provides the industry’s only true, common platform for financial institution payment processing. Aptys enables FIs of all sizes to support payment processing and least cost routing for image exchange, ACH, wires, Federal Reserve messages, in-network exchange , mobile payments, and emerging technology through a unified payments hub. Contact: Joy Petrilli Phone: 615-625-3041 Email: jpetrilli@aptyssolutions.com URL: http://www.aptyssolutions.com Facebook: https://www.facebook.com/aptyssolutions LinkedIn: aptys solutions Argos Risk 716 4600 W 77th Street, Suite 300 Edina, MN 55435 Argos Risk specializes in the development of web-based technology solutions that enable companies to proactively manage credit risk and protect against business identity fraud. Argos Risk leverages its proprietary data analy- sis process and its custom-built web portal to deliver up-to-the-minute credit risk informa- tion and financial health scores to subscribers. Contact: Kimberlee Karr Phone: 952-314-1219 Fax: 952-314-1219 Email: kkarr@argosrisk.com URL: https://www.argosrisk.com Twitter: @argosrisk LinkedIn: argos-risk 46 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 46
  • 47. Association for Financial Professionals (AFP) 731 4520 East-West Hwy, Suite 750 Bethesda, MD 20814 Sponsored by the Association for Financial professionals (AFP), the Certified Treasury Professional (CTP) signifies that an individual has demonstrated the knowledge and skills required to perform successfully in today's com- plex financial environment. Since 1986, more than 28,000 finance professionals around the world have earned this prestigious certification. Contact: Megan Ladd Phone: 301-961-8862 Email: mladd@afponline.org URL: http://www.CTPcert.org Twitter: @CTPcert LinkedIn: certified treasury professional Authentify 623 8745 West Higgins Road, Suite 240 Chicago, IL 60631 Authentify delivers user-centric multi-factor authentication services, SaaS, employing smart phones, tablets, laptops or “just” tele- phones for out-of-band 2 factor authentication. An Enterprise may choose multiple authentica- tion factors including soft-token, digital certificates, voice biometrics, shared secrets and others, minus the overhead associated with deploying MFA. Contact: Paul Witt Phone: 773-243-0361 Fax: 773-243-0225 Email: paul.witt@authentify.com URL: http://www.authentify.com/ Twitter: @Authentify Facebook: Authentify LinkedIn: authentify-inc. Axway 709 6811 E. Mayo Blvd., Suite 400 Phoenix, AZ 85054 Established in 2001, Axway is a global software company with more than 11,000 customers in 100 countries. Axway empowers leading organizations to manage business-critical interactions within and among enterprises. Our award-winning technology spans B2B integration, MFT, API and identity manage- ment, and email security—offered on premise and in the Cloud. Contact: Marianne Lontoc Phone: 650-801-3182 Fax: 650-801-3101 Email: mlontoc@axway.com URL: http://www.axway.com Twitter: @axway Facebook: axway LinkedIn: axway Bancorp Bank, The 223 409 Silverside Road, Suite 105 Wilmington, DE 19809 The Bancorp Bank is a leading commercial bank fully conversant with the efficient, prof- itable movement of money on an electronic basis, The Bancorp Bank’s outstanding technol- ogy infrastructure and proven sophistication in financial services enable us to achieve an uncommon level of service delivery. Contact: Matthew Carberry Phone: 302-385-5038 Fax: 302-791-5781 Email: mcarberry@thebancorp.com URL: http://www.thebancorp.com BankersHub 627 722 Milky Way Madison, WI 53718 BankersHub is dedicated to helping financial institutions and solution providers get 'from here to there', where 'there' might be greater profitability, increased productivity, reduced customer attrition, network growth, new tech- nology, or any other destination desired. BankersHub is all about enabling professional connections, networking, thought leadership, and innovations that are actionable. Contact: Erin Handel Phone: 312-316-0305 Email: erin@bankershub.com URL: http://www.bankershub.net Twitter: @bankershub1 Bill2Pay 230 4700 140th Avenue North, Suite 106 Clearwater, FL 33762 Bill2Pay specializes in NACHA Audited Electronic and Lockbox Processing for government and commercial billers. Bill2Pay integrates billing systems for seamless payments with the lowest error and highest satisfaction rates. Ask our industry leading references! Bill2Pay is preferred by banks for convenience fee payments and Florida Lockbox; a 98% retention rate! Contact: Iris Kraft Phone: 727-902-5406 Fax: 727-535-0707 Email: iris.kraft@bill2pay.com URL: http://www.bill2pay.com Facebook: Bill2Pay Bottomline Technologies 207 325 Corporate Drive Portsmouth, NH 03801 Bottomline Technologies (NASDAQ: EPAY) provides baking, payment and cash manage- ment solutions to banks, financial institutions and corporations around the world. Organiza- tions trust Bottomline to meet their needs for automation, cost reduction, competitive differentiation and optimization of working capital. Contact: Heather Bridges Phone: 603-436-0700 Fax: 603-436-0300 Email: hbridges@bottomline.com URL: http://www.bottomline.com Twitter: @bottomlinetech LinkedIn: bottomline technologies Bureau of the Fiscal Service 705 401 14th Street SW Washington, DC 20227 Contact: Michelle Mosley Phone: 202-680-9068 Email: michelle.mosley@fms.treas.gov https://payments.nacha.org I 1-800-487-9180 47 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 47
  • 48. CardinalCommerce Corporation Kiosk 1 6119 Heisley Road Mentor, OH 44060 Change + Choice = Control: 2IDENTIFI's extensible technology enables relevant con- sumer authentication for the evolving virtual channels. 2IDENTIFI incorporates consumer's fondness for mobile, plus GEO location/proxy piercing technology. With 2IDENTIFI there is a new choice, a FI is not tied to the 3-D Secure selected years ago by its card processor. Contact: Janet Kapostasy Phone: 877-352-8444 Fax: 440-352-1646 Email: jkapostasy@cardinalcommerce.com URL: http://www.cardinalcommerce.com Twitter: @CardinalCommerc Facebook: CardinalCommerce LinkedIn: CardinalCommerce CDS Global 707 1901 Bell Avenue Des Moines, IA 50315 CDS Global provides payment solutions across industries including financial services, nonprofits, municipalities and utilities. We deliver presentment and processing solutions via multiple channels. Our solutions include Electronic Bill Presentment & Payment (EBPP), Remittance Processing, Remote Deposit Capture, Bill Printing and Mailing, and Data Capture & Advanced Imaging. Contact: John Guaragno Phone: 732-673-3134 Email: jguaragno@cds-global.com URL: http://www.cds-global.com Twitter: @cdsglobal Facebook: CDSGlobal LinkedIn: johnpguaragno Centrix Solutions, Inc. 400 1560 S 70th Street Lincoln, NE 68506 Centrix provides products to financial institutions for payments fraud detection, risk analysis and reporting, and regulatory compliance. These products provide real-time file validation for originated ACH files, ACH/check/payee/teller positive pay, full account reconciliation, EDI translation, ACH customer risk review, ACH regulatory/board reporting, and debit card (Reg E) dispute case management. Contact: Steve Bartels Phone: 402-488-3990, ext. 107 Fax: 402-489-3859 Email: sbartels@centrixsolutions.com URL: http://www.centrixsolutions.com LinkedIn: centrix-solutions-inc- Chesapeake System Solutions, Inc. 703 10461 Mill Run Circle, Suite 600 Owings Mills, MD 21117 Chesapeake System Solutions is a leading provider of financial software solutions for forward-thinking banks. Chesapeake creates state-of-the-art cash management services through robust, scalable software, delivering advanced functionality that lowers costs and removes virtually all technology limitations to innovation and integration. For more information, visit www.chessys.com or call 410-356-6805 Contact: Renee Piel Phone: 443-898-9735 Fax: 410-356-7625 Email: rpiel@chessys.com URL: http://www.chessys.com Twitter: @chessysSoftware Facebook: ChesapeakeSystemSolutions LinkedIn: chesapeake-system-solutions Clear2Pay 100 11605 Haynes Bridge Road, Suite 425 Alpharetta, GA 30009 Clear2Pay is a payments modernization company. Its 1,200 staff in 20+ global offices facilitate payments services across all payment types of monetary and other value (loyalty points) through its SOA Open Payment Framework (OPF). Solutions include OPF Wires, International Payments, EBPP, Remittance, Tax Data Services, ViVAS virtual accounting engine, e.g. Contact: Barry Tooker Phone: 781-908-0100, ext. 7219 Fax: 781-418-0918 Email: barry.tooker@clear2pay.com URL: http://www.clear2pay.com Clearing House, The 213 115 Business Park Drive Winston-Salem, NC 27107 Established in 1853, The Clearing House is the nation’s oldest banking association and pay- ments company clearing and settling almost $2 trillion daily and representing nearly half of the funds transfer (CHIPS), automated clearing house (EPN), and image payments (SVPCO) made in the U.S. Contact: Hank Farrar Phone: 336-769-5352 Fax: 336-769-5355 Email: hank.farrar@theclearinghouse.org URL: https://www.theclearinghouse.org Twitter: @TCHtweets Creditron 110 15800 Crabbs Branch Way, Suite 210 Rockville, MD 20855 Creditron is a leader in delivering payment processing and receivables automation solutions to financial institutions, businesses, government entities and non-profit organiza- tions across North America. Our products provide feature-rich, image-based solutions that reduce operation costs and complexity while enhancing customer service and corporate agility—translating into significant ROI. Contact: Matt Disbrow Phone: 888-721-9510 Email: mdisbrow@creditron.com URL: http://www.creditron.com Twitter: @creditron Facebook: Creditron.Remittance.Payments LinkedIn: creditron user group CSG International 326 9555 Maroon Circle Englewood, CO 80112 CSG International is a leading provider of documents in print and electronic media communications within the business-to- business (B2B) and business-to-consumer (B2C) arenas. We specialize in developing comprehensive solutions for the composition and fulfillment of critical, time-sensitive trans- actional documents in the telecommunications, utilities, financial and billing markets. www.csgi.com Contact: Eric Baumgartner Phone: 888-214-6680 Fax: 805-604-6843 Email: marketing@csgi.com URL: http://www.csgi.com Twitter: @csg_i Facebook: csginternational LinkedIn: csg-international Data Support Systems, Inc. 715 1414 North 205th Street Omaha, NE 68022 Data Support Systems is home to the TRIPS® Suite of Back Office Solutions. Built to handle a universal payment process, it’s been chosen time and again as the solution that bankers turn to. TRIPS is the most streamlined and flexible solution available for Returns, Exceptions, Adjustments, Collections, Dispute and Fraud. Contact: Jamie Ziemba Phone: 402-431-1919 Fax: 402-431-8189 Email: jamiez@datasupport.com URL: http://www.datasupport.com Twitter: @DSS_TRIPS Facebook: datasupportsystems 48 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 48
  • 49. Deluxe Corporation 713 3680 Victoria Street North Shoreview, MN 55126 The latest small business payments innovation comes from the check industry leader. Deluxe eChecks combines the paper check’s most powerful features with a feature-rich, pay-any- one online payment solution. Sending Deluxe eChecks is fast, easy, and safe. A few simple keystrokes generate a check for secure, immediate web delivery. Contact: Bob Kane Phone: 610-806-6960 Email: bob.kane@deluxe.com URL: http://www.deluxe.com/echecks/ Twitter: @deluxecorp Facebook: deluxecorp LinkedIn: bob kane deluxe Dovetail 303 1515 State RT 10, Suite 2 Parsippany, NJ 07054 Dovetail builds and implements enterprise banking software, specifically, the Dovetail Payment Services Hub. Dovetail’s ability to execute and support mission critical projects is facilitating a new wave of competition in trans- action banking by providing efficient, consoli- dated, and adaptable processing of payments, from bulk ACH clearing to global RTGS settlement. Contact: Paul Sullivan Phone: 862-261-3333 Fax: 862-261-3334 Email: paul.sullivan@dovetailsystems.com URL: http://www.dovetailsystems.com Early Warning 712 16552 N 90th Street, Suite 100 Scottsdale, AZ 85260 For more than two decades, Early Warning Services LLC has created actionable intelli- gence to help financial organizations fight fraud, isolate and manage risk, and remain com- pliant to protect the entire financial system. Contact: Shannon Barrow Phone: 480-426-2031 Fax: 480-483-4628 Email: shannon.barrow@earlywarning.com URL: http://www.earlywarning.com/ EastPay 322 7400 Beaufont Springs Drive, Suite 405 Richmond, VA 23225 EastPay provides payments expertise to financial institutions and businesses through education, compliance support, and risk management. We are the developers of the ProceduresNow! ACH policies & procedures; the AgreementsNow! suite of service agree- ments; and the Guide to Establishing ACH Exposure Limits. EastPay is a Regional Payments Association member of NACHA. Contact: Steve Vaglio, AAP Phone: 800-681-4224 Email: svaglio@eastpay.org URL: http://www.eastpay.org Twitter: @EastPay eGistics, Inc. 228 17304 Preston Road, Suite 550 Dallas, TX 75252 eGistics is a leading provider of cloud-based solutions for payments and document-driven financial services applications. The eGistics cloud solution automates the capture, manage- ment and delivery of documents and data in a highly secure, highly scalable and compliant environment. Phone: 214-256-4600 Email: rdavis@egisticsinc.com URL: http://www.egisticsinc.com Twitter: @egistics Facebook: egisticsinc LinkedIn: egistics-inc. EY 722 5 Times Square New York, NY 10036 EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop out- standing leaders who team to deliver on our promises to all of our stakeholders. Contact: Lauren Fleisher Phone: 212-773-0590 Email: lauren.fleisher@ey.com URL: http://www.ey.com Federal Reserve Banks 101 Federal Reserve Banks offer innovative financial services, providing accessibility and flexibility. Services include FedACH® , FedG- lobal® ACH Payments, FedForward® , FedReceipt® , FedReturn® , Check, Fedwire® Funds and Securities, FedCash® , National Settlement and Treasury Services. Our streamlined, affordable FedComplete® Packages bundle payment services with an access solution for one monthly fee. Phone: 800-257-6701 Email: frbnationalsales@chi.frb.org URL: http://www.frbservices.org/ FICO 108 181 Metro Drive, Suite 600 San Jose, CA 95110 FICO is a leading analytics software company, helping businesses in 80+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. FICO provides analytics software and tools across multiple industries to manage risk, fight fraud, build profitable customer relationships, opti- mize operations and meet strict government regulations. Phone: 800-999-2955 Email: info@fico.com URL: http://www.fico.com/fraud Twitter: @fico Facebook: FICO LinkedIn: fico FIS 107 601 Riverside Avenue Jacksonville, FL 32204 The world’s largest provider of banking and payments technologies, FIS provides financial institution core processing, and card issuer and transaction processing services, including the NYCE Network to more than 14,000 financial institutions and businesses in more than 110 countries worldwide. Contact: FIS Demand Generation and Information Phone: 800-822-6758 Email: fis.info@fisglobal.com URL: http://www.fisglobal.com https://payments.nacha.org I 1-800-487-9180 49 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 49
  • 50. Fiserv 412 255 Fiserv Drive Brookfield, WI 53045 Fiserv is a leading global provider of informa- tion management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experi- ences for more than 16,000 clients worldwide. Visit us at Booth #412 or www.fiserv.com. Contact: Afamia Murray Phone: 678-375-4413 Email: afamia.murray@fiserv.com URL: http://www.fiserv.com Twitter: @fiserv LinkedIn: fiserv Fundtech 115 30 Montgomery Street, Suite 501 Jersey City, NJ 07302 Fundtech is a leading provider of transaction banking solutions to banks and corporates of all sizes around the world. As a strategic supplier, our clients benefit from lower operating costs and an enhanced end-user experience through our integrated and feature-rich solutions. Contact: Marisa Penepent Phone: 201-215-6516 Fax: 201-946-1313 Email: marisa.penepent@fundtech.com URL: http;//www.fundtech.com Twitter: @Fundtech Facebook: fundtech LinkedIn: fundtech Guardian Analytics 506 2465 Latham Street, Suite 200 Mountain View, CA 94040 Prevent ACH and wire payments fraud! Over 300 financial institutions have standardized on our behavioral analytics solutions for prevent- ing fraudulent payments. FraudMAP® ACH detects fraud at both the batch level and the transaction level, while FraudMAP Wire detects fraudulent wire transfers in real time regardless of how they were submitted. Contact: Eric LaBadie Phone: 650-383-9200 Fax: 650-948-8243 Email: elabadie@guardiananalytics.com URL: http://www.guardiananalytics.com Twitter: @GuardAnalytics LinkedIn: guardian analytics Heartland Payment Systems 129 101 Malabu Drive, Suite 3 Lexington, KY 40503 Heartland Payment Systems provides Credit/Debit/Prepaid card processing; Payroll; Government/Municipality processing; Lodging, Restaurant and Campus solutions; Gift/Loyalty Marketing; and Online solutions to businesses nationwide. Mutual business development is the cornerstone of Heartland's value to our bank partners. Heartland is the founder of The Merchant Bill of Rights. www.MerchantBillofRights.org and www.HeartlandPaymentsystems.com Contact: Brad Wilson Phone: 859-309-1950 Email: Brad.Wilson@e-hps.com URL: http://www.HeartlandPaymentSystems.com IBM 513 1 New Orchard Road Armonk, NY 10504-1722 IBM is a global technology and consulting company headquartered in Armonk, New York. With innovation at its core, IBM is in the fifth decade of delivering financial transaction pro- cessing and bringing their customers forward through the changes in technology, markets and regulation Contact: Karen Holmes Phone: 720-396-7391 Email: kaholmes@us.ibm.com iGTB 507 111, Town Square Place, Suite 340 Jersey City, NJ 07310 iGTB from Polaris, leader in Financial T echnology. The world's first complete Global Transaction Banking platform, used by the world's top transaction banks targetting this $509bn market. 25 years of expertise, largest set of IP, partner for 9 of the top 10 global banks, 40 relationship offices, 30 countries, 13,000 staff. Contact: Vikram Aligh Phone: 732-590-8151 Email: vikram.aligh@polarisft.com URL: http://www.polarisft.com The Institute of Financial Operations 726 970 North Fern Creek Avenue Orlando, FL 32803 The Institute of Financial Operations is a nonprofit membership association serving professionals in accounts payable, accounts receivable, information management, and data capture. With nearly 40 chapters in the U.S., Canada, and the UK, The Institute provides certification programs, online education, cut- ting-edge research, Financial Ops magazine, and professional conferences including Fusion. Phone: 407-351-3322 Fax: 407-895-5031 Email: info@financialops.org URL: http://www.financialops.org/home Twitter: @financial_ops Facebook: financialops LinkedIn: institute financial operations Laru 112 101 Parkshore Drive Folsom, CA 95630 Laru Technologies is a trusted and reliable bank security solutions provider. Laru Solutions iden- tifies, resolves and prevents fraud and network violations while it monitors and manages the risk for both originating and receiving ACH and Wire payments. Only Laru automatically scrutinizes every new transaction, with every previous transaction, preventing unauthorized fund transfers, account takeovers, payment fraud, malware, and data breaches. Contact: Garret Reed Phone: 888-527-8007 Email: greed@larutech.com URL: http://www.larutech.com Twitter: @larutech LexisNexis 233 LexisNexis Legal & Professional Solutions are for law firms, corporations and government agencies seeking legal solutions, news & busi- ness insights. LexisNexis Risk Solutions are for industries and government agencies with need to assess, predict and manage risk. URL: http://www.lexisnexis.com 50 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 50
  • 51. LT 433 200 North Broadway, Suite 700 Wichita, KS 67202 LT makes IAT ACH origination and real-time wire transfers easy for FI’s. Utilizing LT’s direct connections with The Federal Reserve, LT delivers industry leading transaction, reporting and settlement technology in a single sign-on, integrated platform. LT is the correspondent technology expert providing customized payment channels for all correspondent processing FI’s. Contact: Tracy Hearson Phone: 316-267-3200 Email: thearson@lendingtools.com URL: http://www.LendingTools.com MagTek 328 1710 Apollo Court Seal Beach, CA 90740 Since 1972, MagTek® has been a leading manufacturer of electronic devices for cards, checks and PINs. Today, MagTek leverages strong encryption, tokenization, real-time authentication and dynamic transaction data using MagneSafeTM enabled products. Its products include secure card reader authentica- tors, small document scanners, PIN pads and card personalization and issuance systems. Contact: Andy Deignan Phone: 562-546-6603 Email: andy.deignan@magtek.com URL: http://www.magtek.com Twitter: @magtek Facebook: MagTek-Inc MicroBilt Corporation 116 1640 Airport Road, Suite 115 Kennesaw, GA 30144 MicroBilt specializes in managing risk at all levels for ACH and Check21 transactions as well as for consumer underwriting. As a Credit Bureau, we are heavily regulated and have much more flexibility with our data than others. ACH authorization and transaction predictability with rVd is our strength. Authorize/Decline/Warn with confidence! Contact: Dave King Phone: 949-218-0906 Fax: 678-826-0764 Email: Dave_King@MicroBilt.com URL: http://www.microbilt.com Twitter: @MicroBilt Facebook: MicroBilt LinkedIn: microbilt corporation Montran Corporation 227 60 East 42nd Street New York, NY 10165 Montran offers a complete line of integrated payment solutions and related products for the financial services industry, including: the Global Payment System (GPS), the Real-Time Gross Settlement System (RTGS), the Auto- mated Clearing House System (ACH) and the Central Securities Depository System (CSD). Contact: Joseph Susino Phone: 212-684-5214 Fax: 212-889-2694 Email: jsusino@montran.com URL: http://www.montran.com NACHA - The Electronic Payments Association 423 13450 Sunrise Valley Drive, Suite 100 Herndon, VA 20171 NACHA manages the development, adminis- tration, and governance of the ACH Network, the backbone for the electronic movement of money and data from account to account. NACHA Operating Rules guide risk manage- ment and create payment certainty for partici- pants. NACHA membership, councils, and forums foster dialogue and innovation to strengthen the Network. www.nacha.org Phone: 703-561-1100 Fax: 703-787-0996 Email: info@nacha.org URL: https://www.nacha.org Twitter: @nachaonline LinkedIn: http://bit.ly/PAYMENTS2014 Narrative Science 728 303 East Wacker Drive, Suite 1500 Chicago, IL 60601 Narrative Science is the leading provider of natural language communication technology that helps organizations analyze and transform data into narrative reports. Our patented artifi- cial intelligence technology platform, Quill™, mines data for meaning and insight to automat- ically generate relevant and impactful commu- nications that are easy to understand and produced at unprecedented scale. Contact: Kate Furey Phone: 312-477-0590 Email: kfurey@narrativescience.com URL: http://www.narrativescience.com Twitter: @narrativesci Facebook: NarrativeScience LinkedIn: narrative-science NEACH 324 35 Corporate Drive, Suite 190 Burlington, MA 01803 NEACH is a non-profit, regional payments association that helps members originate and receive ACH transactions. New England’s trusted resource in payments, NEACH provides payments products, services, and education, to its member institutions and other New England entities to increase the acceptance, use, and quality of electronic transactions. Contact: Janet Merlet Phone: 781-321-1011 Fax: 781-338-9627 Email: jmerlet@neach.org URL: http://www.neach.org Neopost USA 701 478 Wheelers Farms Road Milford, CT 06461 Neopost USA provides mailing, communica- tions and shipping solutions. For generations, we have worked with our customers to prepare, deliver and manage their customer communica- tions in the most secure, efficient and profes- sional manner possible. We help our customers communicate – whether in traditional mail, digital communications or packages. Visit www.neopostusa.com Contact: Cathie Rabinove Phone: 203-301-3400 Email: c.rabinove@neopost.com URL: http://www.neopostusa.com Twitter: @neopostusa Facebook: neopost NICE Actimize 714 1359 Broadway, 5th Floor New York, NY 10018 NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for financial institutions. Actimize provides real-time, cross-channel fraud preven- tion, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading www.niceactimize.com. Contact: Felicia Mutdhastira Phone: 212-994-3866 Email: feliciam@niceactimize.com URL: http://www.niceactimize.com https://payments.nacha.org I 1-800-487-9180 51 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:38 PM Page 51
  • 52. nProtect, Inc. 500 3003 N 1ST Street, Suite 301 San Jose, CA 95134 nProtect provides an Endpoint Security Solution to protect the weakest link in most financial institutions’ defense chain* as well as complying with the FFIEC Authentication Guidance.(* 2014 CYBERTHREAT DEFENSE REPORT, CyberEdge Group, LLC.) Financial institutions such as Bank of America and Deutsche Bank are using nProtect for online banking security. Contact: Don Lee Phone: 408-477-1742 Email: sales@nProtect.com URL: http://www.nProtect.com Twitter: nProtect@nProtect_Online Facebook: nprotect.inc Online Banking Solutions Kiosk 2 1776 Peachtree Street, Suite 450N Atlanta, GA 30309 Online Banking Solutions, founded in 2002, by a management team that pioneered Web cash management and business banking technology. Privately held and profitable, OBS provides e- banking products including multi-channeled reporting, transaction, and file delivery services. Clients include top 100 U.S. commercial bank holding companies, community banks and credit unions. Contact: Stuart Williams Phone: 404-719-6870 Fax: 404-996-1155 Email: stuart.williams@onlinebankingsolutions.com URL: http://www.onlinebankingsolutions.com Twitter: @obsatl LinkedIn: online banking solutions Paychex 229 10150 Meanley Drive, Suite 200 San Diego, CA 92131 Paychex, Inc. is a leading provider of payroll, human resource, and benefits outsourcing solutions for small-to medium-sized businesses. The company offers comprehensive payroll services, including payroll processing, payroll tax administration, employee pay services, direct deposit, check signing, and Readychex® . Become a full-service business provider by part- nering with Paychex today. Contact: Phil Susdorf Phone: 858-248-5321 Fax: 855-297-9398 Email: psusdorf@paychex.com URL: http://www.paychex.com Twitter: @Paychex Facebook: Paychex LindedIn: paychex PaySett Corporation 633 3340 Peachtree Road NE, 18th Floor Atlanta, GA 30326 PaySett Corporation is a global company focused on developing large scale payment sys- tems. PaySett currently has over 250 clients in 12 countries, including 8 national Automated Clearing Houses. PaySett consults at a Country level to design national payment systems, while also providing software for Batch-based and real-time ACH processing. Contact: Jaime Robayo Phone: 678-999-2708 Fax: 404-935-0977 Email: jrobayo@paysett.com URL: http://www.paysett.com Pegasystems, Inc. 430 1 Rogers Street Cambridge, MA 02142 Pegasystems offers the industry's most agile platform and financial service solutions for delivering on the vision of a truly customer- centric organization. Eight of the top 10 global banks rely on Pega to provide the ideal cus- tomer experience, innovate faster, optimize business outcomes and reduce risk. Contact: Joanna Litas Phone: 617-866-6386 Fax: 617-374-9620 Email: felicia.jackson@pega.com URL: http://www.pega.com/ Twitter: @pega Facebook: pegasystems LinkedIn: pegasystems PrintMail Systems, Inc. 632 23 Friends Lane Newtown, PA 18940 Providing outsourcing services to community banks, PrintMail System’s accurate, cost-saving, and reliable solutions include processing for both printed and electronic statements, tech- nology solutions, and marketing notices/onserts. With four redundant process- ing facilities, we have the ability and experi- ence to interface with virtually every core platform and imaging software. 800.910.4844 www.PrintMailSystems.com Contact: Kristy McMullin Phone: 800-910-4844 Fax: 215-860-2204 Email: kristy.mcmullin@printmailsystems.com URL: http://www.PrintMailSystems.com Twitter: @PrintMailSystem Facebook: PrintMailSystems LinkedIn: print-mail-systems-inc Priority Payment Express Systems 307 124 Leeville Pike Lebanon, TN 37087 A financial services marketing partner with a philosophy and product line specifically developed to meet the merchant transaction management needs of banks and credit unions! Contact: Bob Black / Frank Phone: 877-544-7626 Fax: 877-234-9854 Email: lfigg@paymentes.com ProfitStars 501 1025 Central Expressway South Dallas, TX 75013 As a diverse, global division of Jack Henry & Associates, ProfitStars® combines JHA’s solid technology background with the latest break- throughs in five performance-boosting solution groups –Financial Performance, Imaging & Payments Processing, Information Security & Risk Management, Retail Delivery, and Online & Mobile. Explore the power of ProfitStars- enhanced performance at www.profitstars.com. Contact: Gary Stockton Phone: 417-235-6652 Fax: 417-236-8959 Email: gstockton@jackhenry.com URL: http://www.profitstars.com Q2 405 13785 Research Blvd., Suite 150 Austin, TX 78750 Q2 powers your virtual banking experience. Our single platform architecture provides one fully integrated platform that contains your every virtual need – online, mobile, and voice banking; native, industry-leading security and analytics; and a consistent user experience that optimizes convenience and functionality for your account holders. Contact: Tracy Pearce Phone: 512-275-0072 Email: tracy.pearce@q2ebanking.com URL: https://q2ebanking.com Twitter: @q2ebanking 52 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:39 PM Page 52
  • 53. Regional Payments Associations 423 Regional Payments Associations (RPAs) provide ACH education, information and support to financial institutions, businesses, and other Network participants, and are a valuable resource regarding other payment systems. Each of the 16 Regional Payments Associations, as Direct Members of NACHA, is a specially rec- ognized and licensed provider of ACH educa- tion, publications and support. RPAs also offer audit and risk assessment services, AAP test preparation and continuing education credits, marketing tools and guidance, ODFI counseling and more. For more information, and a chance to win a complimentary registration to PAY- MENTS 2015, please visit us at Booth #423. URL: http://www.nacha.org/RegPayAssoc RemoteDepositCapture.com 617 12850 HWY 9 N, Suite 600 PMB 320 Alpharetta, GA 30004 RemoteDepositCapture.com is the leading independent authority on everything related to Remote Deposit Capture and the host of the annual RDC Summit. Gain access to insightful news, provider directories, dozens of educa- tional webinars, community forums and the RDC Solution Finder network. Become a member today! Contact: John Leekley Phone: 888-290-1581 Fax: 888-290-1581 Email: John.Leekley@RemoteDepositCapture.com URL: http://www.RemoteDepositCapture.com Twitter: @RDCTweet LinkedIn: remote deposit capture Sonavation 704 357 Hiatt Drive Palm Beach Gardens, FL 33418 Sonavation, a leader in advanced biometric authentication solutions leveraging patented ultrasound imaging and data encryption technologies, will display its Sonavation AXISKEY™, a small, personal biometric authentication device that safeguards an individual’s personal, social, and workplace accounts, as well as their online identity and transactions with a swipe of their finger. Contact: Bob Stewart Phone: 207-321-1727 Email: bob.stewart@sonavation.com URL: http://www.sonavation.com SQN Banking Systems 605 65 Indel Avenue, Box 423 Rancocas, NJ 08073 SQN Banking Systems is a leading worldwide provider of fraud detection solutions for the financial industry. SQN offers real-time fraud analysis, exception item processing, cross- channel transaction analysis, check fraud detection, automated signature verification and safe deposit management. SQN’s modular applications offer flexible, cost effective fraud protection for your financial institution. Contact: Rachel Woodman Phone: 609-261-5500 Fax: 609-265-9517 Email: RWoodman@SQNBankingSystems.com URL: http://www.SQNBankingSystems.com LinkedIn: SQN-Banking-Systems SurePayroll, Inc. 106 2700 Patriot, Suite 300 Glenview, IL 60025 SurePayroll provides easy online payroll services to small businesses nationwide. A wholly owned subsidiary of Paychex, SurePayroll combines innovative, industry- leading technology and security with personal- ized payroll support. Trusted by the nation’s leading financial institutions, SurePayroll provides private-label and co-branded payroll services for our banking partners. www.SurePayroll.com Contact: John O'Neill Phone: 847-676-8420 ext. 7368 Fax: 224-260-4127 Email: john.oneill@surepayroll.com URL: http://www.surepayroll.com Twitter: @SurePayroll Facebook: SurePayroll LinkedIn: surepayroll SWIFT 302 7 Times Square, 45th Floor New York, NY 10036 SWIFT is a member-owned cooperative through which the financial world conducts its business operations with speed, certainty and confidence. More than 10,000 banking organi- sations, securities institutions and corporate customers in 212 countries trust us every day to exchange millions of standardised financial messages. Contact: Beatriz Buendia Phone: 212-455-1892 Email: beatriz.buendia@swift.com URL: http://www.swift.com Twitter: @swiftcommunity LinkedIn: swift Systar, Inc. 532 8618 Westwood Center Drive, Suite 240 Vienna, VA 22182 Leading provider of performance management software that enables large organizations to maximize the efficiency of their business operations and IT infrastructure. Systar enables business & IT managers to achieve greater operational agility by delivering the situational awareness and actionable information needed to anticipate events, mitigate risks and seize opportunities. Contact: Thibault Menard Phone: 571-216-2602 Email: thibault.menard@systar.com URL: http://www.systar.com Temenos 700 200 South Biscayne Blvd., Suite 3580 Miami, FL 33131 Temenos, a market leader in banking software for over 20 years introduces the Temenos Payments Suite (TPS), an agile, universal and channel agnostic, revolutionary payments hub solution. TPS has been developed in associa- tion with a large financial institution, which combines our many years of expertise in the payments arena. Contact: Mari Herrera Phone: 305-798-8943 Fax: 305-704-5101 Email: aherrera@temenos.com URL: http://www.temenos.com Twitter: @temenos LinkedIn: temenos Third Party Payment Processors Association (TPPPA) 533 2301 East Indianola Avenue Phoenix, AZ 85016 The Third Party Payment Processors Association is a non-profit trade association of leading TPPPs across the nation. The Association provides advocacy and a voice in the payments industry for third party payment processors, their financial institutions and other parties that benefit from the payment services that TPPPs provide. Contact: Marsha Jones, AAP, NCP Phone: 602-402-0416 Fax: 602-368-6291 Email: marshajones1@mac.com URL: http://www.tpppa.org LinkedIn: TPPPA https://payments.nacha.org I 1-800-487-9180 53 EXHIBITORS Exhibitors Pay2014_Onsite_8_PAY2012 3/13/14 3:35 PM Page 53
  • 54. ThreatMetrix, Inc. 613 160 W. Santa Clara Street, Suite 1400 San Jose, CA 95113 ThreatMetrix™ secures Web transactions against account takeover, payment fraud, identity spoofing, malware, and data breaches. The ThreatMetrix™ Global Trust Intelligence Network provides context-based authentica- tion and Web fraud prevention to help compa- nies accelerate revenue, reduce costs and eliminate friction. ThreatMetrix protects over 2,500 customers and 10,000 websites across many industries. Contact: John Lindner Phone: 408-200-5700 Fax: 408-200-5799 Email: jlindner@threatmetrix.com URL: http://www.threatmetrix.com Twitter: @ThreatMetrix Facebook: ThreatMetrix LinkedIn: ThreatMetrix User Group TransCentra, Inc. 123 4855 Peachtree Industrial Blvd., Suite 245 Norcross, GA 30092 TransCentra is America’s largest outsourced remittance processor, one of the largest out- sourced billers and a top provider of imaging and payment processing platforms and software. TransCentra delivers multichannel billing and payment solutions in both the consumer and business-to-business markets across a variety of industries. For more information, visit www.transcentra.com. Contact: Todd Shiver Phone: 678-728-2500 Email: info@transcentra.com URL: http://www.TransCentra.com Twitter: @TransCentra Facebook: TransCentra LinkedIn: transcentra Trusteer 407 545 Boylston Street, 5th Floor Boston, MA 02116 Trusteer is the leading provider of endpoint cybercrime prevention solutions that protect organizations against financial fraud and data breaches. Hundreds of organizations and mil- lions of end users rely on Trusteer to protect their computers and mobile devices from online threats that are invisible to legacy security solutions. URL: http://www.trusteer.com US Dataworks 502 One Sugar Creek Center Blvd., 5th Floor Sugar Land, TX 77478 US Dataworks simplifies receivables processing with our Clearingworks - NextGen Receivables Solution. Consolidate all your receivables including, electronic, recurring, ACH and even mailed-in payments into one simple solution. Cloud delivery makes it easy and affordable to migrate your current business processes and provides full disaster recovery. Contact: Leilani Doyle Phone: 281-504-8092 Email: ldoyle@usdataworks.com URL: http://www.usdataworks.com Twitter: @usdataworks Facebook: https://www.facebook.com/usdataworks VASCO Data Security 603 293 Boston Post Road W Marlborough, MA 01752 VASCO Data Security is a leading provider of strong authentication and e-signature solutions to financial institutions in 100+ countries. VASCO brings user authentication and transaction data signing capabilities into corporate cash management and retail banking applications to combat cyber fraud. 1,700+ FIs currently utilize VASCO's hardware, mobile, and out-of-band products. Contact: Victoria Abramson Phone: 508-366-3400 Email: victoria.abramson@vasco.com URL: http://www.vasco.com Verafin 724 570 Newfoundland Drive St. Johns, N.L. A1A 5B1 Verafin is a leader in enterprise behavior-based Fraud Detection and Anti-Money Laundering (FRAML) software with a customer base of over 1100 financial institutions across North America and has industry endorsements in 44 states across the U.S. For more information, visit www.verafin.com, email FRAML@ver- afin.com or call 866.781.8433. Contact: Kelly Hemeon Phone: 709-752-3050 Email: kelly.hemeon@verafin.com URL: http://www.verafin.com WACHA/PAR 708 W177 N9856 Rivercrest Drive, Suite 105 Germantown, WI 53022 WACHA/PAR provides value to the payment industry through high quality products, services, education, consulting and risk management expertise. Contact: Michele Barlow Phone: 262-345-1245 Fax: 262-345-1246 Email: mbarlow@wacha.org URL: http://www.wacha.org WAUSAU Financial Systems 300 875 Indianhead Drive Mosinee, WI 54455 WAUSAU is recognized for consistently delivering best-of-breed financial technology, services and solutions. We partner with indus- try-leading financial institutions & corpora- tions, offering flexible delivery options to meet their needs. We’re focused on being the best at: -Integrating receivables -Eliminating paper - Accelerating deposits and payments That’s why thousands of organizations depend on us. Contact: John Gustafson Phone: 866-280-1426 Email: info@wausaufs.com URL: http://www.wausaufs.com Twitter: @wausau_fs Facebook: wausaufs LinkedIn: wausau financial systems Western Union® Payments 401 12500 E Belford Avenue Englewood, CO 80112 Western Union® Payments partners with the country’s largest billers to provide cus- tomized presentment & payment strategies that deliver value. We offer comprehensive electronic & walk-in payment solutions, innovative mobile tools, & proven digital communication programs, all of which are based on free consultation & analysis services that provide our clients. Contact: Cynthia Walliser Phone: 800-525-6313 Email: cynthia.walliser@westernunion.com URL: http://payments.westernunion.com/nacha 54 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 EXHIBITORS Exhibitors Pay2014_Onsite_7B_PAY2012 3/7/14 2:39 PM Page 54
  • 55. https://payments.nacha.org I 1-800-487-9180 55 CONFIRMATION OF ATTENDANCE The Association for Financial Professionals has approved the following program for CTP/CCM recertification credits: Sponsor: NACHA – The Electronics Payments Association Program: Payments 2014 Program Date/Location: April 6 – 9, 2014/Orlando, FL Number of Eligible Recertification Credits: 23.1 NOTE: Recorded/archived programs must have an accompanying assessment to be eligible for CTP/CCM credits Determining Allowed Credits: CTPs and CCMs are responsible for determining the number of credits earned based upon actual attendance, at the rate of one credit for every 50 minutes of qualified cash/treasury or finance related continuing education. The following are sessions that do not qualify for recertification credits: § Sessions specific to organizational products and/or sales § Fundamental or introductory courses in finance or cash/treasury management § Career development sessions not specific to finance or cash/treasury management § Business development sessions not specific to finance or cash/treasury management § CTP exam preparation sessions Reporting of Credits: CTPs/CCMs must report credits directly to AFP at the end of the recertification cycle. Credits should be submitted via the online Recertification Resource Center or the paper form found on AFP’s Web site at www.AFPonline.org/recertguidelines. Documentation of credits is required if audited. CTPs and CCMs must retain documentation of their attendance for a period of two years after the end of their cycle in the event of an audit. CREDIT RECORD: I have earned _____CTP/CCM recertification credit(s) by attending this continuing education activity. Pay2014_Onsite_7B_PAY2012 3/7/14 2:39 PM Page 55
  • 56. ACI 6060 Coventry Drive Elkthorn, NE 68022 ACI Worldwide powers electronic payments for financial institutions, billers, retailers and processors around the world with its broad and integrated suite of electronic payment and banking software. Contact: Paul McMeekin Phone: 402.778.1959 Email: paul.mcmeekin@aciworldwide.com URL: www.aciworldwide.com Twitter : @PaulMcMeekin LinkedIn: http://www.linkedin.com/pub/ paul-mcmeekin/5/9a3/a6a BIM Networks 116 W. 23rd Street Suite 500 New York, NY 10011 BIM is a mobile platform that powers smart- phone applications, combining white-labeled, low-cost, guaranteed ACH payments and marketing. BIM is easy to use and allows shoppers to pay securely in stores and online, and to interact with brands in a more relevant and customized manner. Contact: Jamie Thomas Phone: 617.216.3352 Email: Jamie@bimnetworks.com URL: http://www.bimnetworks.com LinkedIn: www.linkedin.com/company/bim-networks CardinalCommerce Corporation 6119 Heisley Road Mentor, OH 44060 Change + Choice = Control: 2IDENTIFI’s extensible technology enables relevant con- sumer authentication for the evolving virtual channels. 2IDENTIFI incorporates consumer’s fondness for mobile, plus GEO location/proxy piercing technology. With 2IDENTIFI there is a new choice, a FI is not tied to the 3-D Secure selected years ago by its card processor. Contact: Janet Kapostasy Phone: 877.352.8444 Email: jkapostasy@cardinalcommerce.com URL: http://www.cardinalcommerce.com/ Twitter : @CardinalCommerc Facebook: https://www.facebook.com/CardinalCommerce LinkedIn: www.linkedin.com/company/CardinalCommerce Finovera 860 Hillview Court Suite 220 Milpits, CA 95035 Finovera is reinventing how people manage their bills and finances. It automatically gathers, organizes and helps consumers manage their bills, accounts and family documents in one secure place effortlessly. Financial Institutions and Billers use Finovera platform to increase customer engagement, lower support costs and save money by increasing paperless adoption. Contact: Purna Pareek Phone: 408.935.8011 Email: purna@finovera.com URL: https://www.finovera.com Twitter: @finovera Facebook: http://www.facebooks.com/finovera LinkedIn: http://www.linkedin.com/finovera IBM 20 Old Post Road Armonk, NY 10504 IBM extends the power of IBM Financial Transaction Manager with a real-time processing, pre-integrated solution for NACHA payment processing. From ingestion through distribution it provides the control, visibility and governance of a modern payments system Contact: Cynthia Hinman Phone: 303.979.4851 Email: Cynthia@us.ibm.com iMobile3 8505 Baycenter Road Jacksonville, FL 32256 iMobile3 mobilizes the world's most recognized brands with its products and services, becoming a leader in the delivery of enterprise applica- tions and payment solutions. iMobile3 has also published PassMarket - the industry's first mobile wallet-enablement program designed to place any business inside the leading providers including Apple Passbook and Google Wallet. Contact: Matt Bishop Phone: 866.870.4660 Email: mbishop@iMobile3.com URL: www.iMoblile3.com Twitter : @iMobile3 Facebook: https://www.facebook.com/imobile3 LinkedIn: www.linkedin.com/company/imobile3 TM 56 Follow us on Twitter @NACHA_PAYMENTS Hashtag: #PAYMENTS2014 PAYMENTS3D INNOVATORS 33601_NACHA_Rev8:PAY2012 3/12/14 1:19 PM Page 56
  • 57. Narrative Science 303 East Wacker Drive Suite 1500 Chicago, IL 60601 Narrative Science is the leading provider of natural language communication technology that helps organizations analyze data and transform it into narrative reports. Our patented artificial intelligence platform, Quill™, mines data for meaning and insight to automatically generate relevant and impactful communications that are easy to understand and produced at an unprecedented scale. Contact: Katie Furey Phone: 312.219.8642 Email: kfurey@narrativescience.com URL: www.narrativescience.com Twitter : @narrativesci Facebook: https://www.facebook.com/narrativescience LinkedIn: www.linkedin.com/company/narrative-science Paydiant 40 Walnut Street Suite 400 Wellesley, MA 02481 Paydiant provides a white label mobile wallet platform that includes mobile payments, loyalty, offers, ATM cash access and related commerce services. The patented cloud-based platform enables merchants and banks to deploy their own secure mobile wallet solutions under their own brands, in their own apps. Contact: Kim Hine Phone: 617.633.8578 Email: khine@paydiant.com URL: www.paydiant.com Twitter : @Paydiant Facebook: https://www.facebook.com/paydiant LinkedIn: http://www.linkedin.com/paydiant Ripple Labs 118 2nd (at Mission), 4th floor San Francisco, CA 94105 Ripple Labs developed the Ripple protocol, an open-source, distributed payment protocol and currency. It enables free and instant payments with no chargebacks and in any currency – including dollars, yen, euros, and even Bitcoin. Ripple has the potential to transform payments to work like communications -- global, instant and free. Contact: Patrick Griffin Phone: : 504.899.7570 Email: patrick@ripple.com URL: www.ripplelabs.com and www.ripple.com Twitter: @ripplelabs LI: http://www.linkedin.com/company/ripple-labs Sonavation AXISKEY 357 Hiatt Drive Palm Beach Garden, FL 33418 The Sonavation AXISKEY is an affordable per- sonal ultrasound biometric identity device that offers better than federal-grade data encryption. It’s a cyber-perimeter defense system built on Sonavation’s strongly-patented ultrasound impediography sensor platform. Sonavation provides a secure, one-to-one match of an indi- vidual’s fingerprint with Six Sigma accuracy. Our product roadmap expands that match from ungloved to gloved identification by reading not just the surface fingerprint ridges and swirls but also a dynamic, deep tissue and vascular map of the fingertip. That deep tissue scanning encompasses all seven layers of the epidermis, plus the underlying fat pad, fascia, micro vascu- lar and vascular, plus the arterial blood flow, bone structure, and nail bed. It can read zero to eight millimeters deep into the tissue, and with the temporal dimension can read the systolic and diastolic pressure wave of the user’s heart- beat. Sonavation’s patented deep tissue imaging and authentication platform ensures a failsafe one-to-one identity match across a broad array of device form factors enrolled including biometrically actuated smartphones, smart- cards, access control systems, and more. Contact : Stephen Drusano Phone: (323) 592-3062 Email: stephen@skyya.com URL: www.Sonavation.com https://payments.nacha.org I 1-800-487-9180 57 PAYMENTS3D INNOVATORS Pay2014_Onsite_8_PAY2012 3/13/14 3:36 PM Page 57
  • 58. AAP Continuing Education Credit Documentation of Attendance NACHA has approved the following program as eligible for AAP Renewal Credit. AAP guidelines require that AAPs retain documentation of courses. SPONSOR: NACHA PROGRAM: PAYMENTS 2014 DATE: April 6 – 9, 2014 – Orlando, FL CODE: 140004 CREDITS: Up To 20.0* AAP Renewal Credits in the Recording Year January 1, 2014 – December 31, 2014. Only attendance at seminars covering ACH topics defined by the Accredited ACH Professional Continuing Education Program Guidelines may be recorded for credit. One continuing education credit may be earned for each 50 minutes of a seminar or training session in which you participate in a qualified topic area (excluding breaks). To determine the number of credits you have earned, add the total number of minutes in which you attended sessions in the qualified topics and divide by 50. Please retain this form as it will be required to document your attendance at this program in the event you are randomly selected to participate in an audit of AAP renewal credits submitted for 2014. AAP Credit Record: I Attended Sessions in the ACH Field that qualify for ___________________ (Maximum of 20.0) AAP Renewal Credits. Name of Attendee Date Pay2014_Onsite_7B_PAY2012 3/7/14 2:39 PM Page 58
  • 59. 11:00a.m.– 1:00p.m.REGISTRATIONOPENFORWORKSHOPPARTICIPANTSONLY–PalmsBallroomFoyer 1:00p.m.– 6:30p.m.REGISTRATIONOPENFORALLCONFERENCEATTENDEES–PalmsBallroomFoyer Pre-ConferenceWorkshops 1:00p.m.– 3:00p.m.ACH101–Anaheim/Atlanta/Boston UnderstandingPaymentCards– CrystalAB PlanningforDisasterRecovery– CrystalCD BuildingaCorporateFraud PreventionToolkit–CrystalEF TheLegalStructureofPayments– CrystalKL InternationalPaymentsPrimer– CrystalMN Mobile&DigitalPayments Ecosystem–CrystalPQ 3:30p.m.– 5:30p.m. ACH201–Anaheim/Atlanta/BostonImpactofProposedPrepaidAccess Rules–CrystalAB ACHSecurityProceduresonTrial –CrystalCD ACHOrigination:EffectiveDue Diligence&Onboarding–Crystal EF ProductInnovationinaChanging World–CrystalKL BecomeFluentintheLanguageof IAT–CrystalMN HarvestingBigDataforPositive Impact–CrystalPQ 5:00p.m.- 6:30p.m.CHAIRPERSON’SLEADERSHIPRECEPTION.BYINVITATIONONLY.Locationtobecommuicatedviainvitation.Sponsoredby 6:30p.m.– 7:30p.m. AAPRECEPTION.BYINVITATIONONLY.Locationtobecommunicatedviainvitation.Sponsoredby Monday,April7 Card-Based Opportunities CorporatePayments Solutions MobileBanking &Payments Payments Strategies Risk,Compliance& FraudPrevention TheACHNetwork &theNACHA OperatingRules WorldPayments Viewpoint SponsoredbySponsoredbySponsoredbySponsoredbySponsoredbySponsoredbySponsoredby 7:00a.m.– 5:30p.m.REGISTRATIONOPEN–PalmsBallroomFoyer 7:00a.m.– 8:00a.m.CONTINENTALBREAKFAST–CrystalBallroomAtriumSponsoredby|SOLUTIONSCIRCLES–CrystalJSponsoredby 8:15a.m.– 9:15a.m.OPENINGGENERALSESSION–BankingonArtificialIntelligence–PalmsBallroom 9:30a.m.– 10:30a.m. U.S.SmartCardMigration:Ready orNot,HereItComes!–CrystalG BestPracticesinEstablishing AutomatedOrigination&Tracking –CrystalD-F FiveStepstoOptimizingPayables &GrowingFinancialReturns– Canary1-2 RiskManagementforMobile RemoteDepositCapture– CrystalN-Q ServingtheFinancially Underserved:TheValue Proposition–CrystalK-M MobileACHPayments:APost- DurbinOpportunity–Grand13-14 HolisticallyManagingHighRisk Origination–CrystalH DepositAccountTakeover:The LegalLandscape–Canary3-4 AutomatingHealthcarePayments: UpdatesfromanEvolvingIndustry –Grand11-12 Real-time,Rich-dataPayments: TheAustralianExperiment– CrystalA SEPA—TheBuzzAfterThree MonthsLive–Grand9-10 10:30a.m.– 11:15a.m. 10:30a.m.–11:15a.m.RefreshmentBreakandExhibitHallGrandOpeningSponsoredby 10:35a.m.–11:05a.m.EducationalSessionintheExibitHall-CustomizedRelationshipSolutionCaseStudy:Fundtech&MetLife 11:15a.m.– 12:15p.m MeetingSmallBusinessCustomer NeedswithanIntegratedBusiness BankingSolution–CrystalA-C AB2BPaymentsSuccessStory– CrystalD-F MashUpatthePOS:Transforming theRetailExperience– CrystalK-M DevelopinganOpenStandard toProtectCustomerAccount Information–Canary3-4 CustomerResearch:Small BusinessOwnerViewsonPayment Options–Grand11-12 BenefitsofBankCo-Opetition– Grand13-14 MonitoringforAbusiveACHDebit Practices–CrystalG SupplyChainFraudNecessitates AuthenticationforEveryone– CrystalN-Q AdaptingLessonsfromRetail PaymentSecurityforCommercial Clients–Canary1-2 RecentDevelopmentsinElectronic PaymentsLaw–CrystalH Cross-BorderP2P:Embracing Change–Grand9-10 12:15p.m.– 1:30p.m.12:15p.m.–1:30p.m.NetworkingLunchintheExhibitHallSponsoredby 12:45p.m.–1:15p.m.EducationalSessionintheExhibitHall–ThePaymentsMap:AProfitPoolsModelforthePaymentsIndustry 1:30p.m.– 2:30p.m. BeyondEMV:SecurityThrough Analytics–CrystalK-M EmpoweringCustomerswith Billing,Payment&UsageAlerts– Grand11-12 AdvancementsinMobilePayment Technologies&Authentication– CrystalA-C SmartApproachestoReachSmart- EnabledCustomers–Grand9-10 StrategicPerspectivesonServing theUnbanked&Underbanked– CrystalH WalkingtheFineLineofInnovation inPayments–Canary1-2 LessonsinDisasterRecovery:A Corporate&FinancialInstitution Partnership–CrystalD-F VirtualIdentity,Anonymous Payments&theShadowInternet– CrystalN-Q StateLicensingIssuesforACH- BasedPaymentProducts–Canary 3-4 2014:TheYeartoCleanUp ConsumerBillPayment– Grand13-14 KeepingtheBankAccountatthe CenterofPayments–CrystalG 2:45p.m.– 3:45p.m.INDUSTRYAGENDA–GamifyingFinancialServices:TheMillennials,GenX&Institutions–PalmsBallroomSponsoredby 3:45p.m.– 4:30p.m. 3:45p.m.–4:30p.m.RefreshmentBreakintheExhibitHall 3:50p.m.–4:20p.m.EducationalSessionintheExibitHall–HowtoImproveYourOrganization’sSocialMediaProfile 4:30p.m.– 5:30p.m. IncreasingCustomerEngagement inAuthentication–CrystalK-M TheCaseforDebitCardRemittance –CrystalN-Q MobileBillPayment& Presentment(MBPP)Insightsfor Billers– CrystalA-C CorporatePrioritiesforPayments –Grand13-14 TipsforCuttingEdgeePayments& eRemittanceSolutions– Canary1-2 TheAppsHaveIt:Accelerating CashFlowforSmallBusiness– Grand11-12 DataMonetizationinthePayments Industry–CrystalG LeveragingMobiletoBring FinancialServicestothe Underbanked–CrystalD-F TheGatekeeperParadigm–Crystal H LeveragingtheACHNetworkfor P2PPayments–Canary3-4 TheChangingFaceofCross BorderPayments–Grand9-10 6:30p.m.– 8:30p.m.MONDAYNIGHTCELEBRATIONCo-sponsoredby Sunday,April6 ORLANDOWORLDCENTERMARRIOTT TransformImaginationintoStrategicInnovation WELCOMETO
  • 60. SpotlightSpeaker Series Card-Based Opportunities CorporatePayments Solutions MobileBanking& Payments Payments Strategies Risk,Compliance& FraudPrevention TheACHNetwork &theNACHA OperatingRules WorldPayments Viewpoint SponsoredbySponsoredbySponsoredbySponsoredbySponsoredbySponsoredby 7:30a.m.– 5:30p.m.REGISTRATIONOPEN–PalmsBallroomFoyer 7:30a.m.– 8:00a.m.CONTINENTALBREAKFAST–CrystalBallroomAtrium 8:00a.m.– 9:00a.m. AreBankInnovationsMeeting SalientConsumerNeeds?– CrystalJ WhateverYouDo,Wherever YouGoSomebodyisWatching You–CrystalK-M CaseStudy:BringingPayment ProcessingTechnologyFull Circle–Grand9-10 UsingArtificialIntelligence toImproveYourCompliance Processes–CrystalH EnterpriseRiskManagement inToday’sGlobalBusiness Landscape–CrystalD-F TheIntersectionBetween PaymentRiskManagement& BSA/AMLCompliance– CrystalN-Q CaseStudy:Automating RenewalsofACHOrigination Agreements–CrystalA-C Same-DayACH:Lessons &PerspectivesfromOther Geographies–Grand11-12 AdoptionofISO20022 StandardsintheGlobal PaymentsMarkets:Whatisthe U.S.Doing?–Grand13-14 9:00a.m.– 10:00a.m.RefreshmentBreakintheExhibitHall|9:05a.m.-9:45a.m.|RippleLabsNarrativeScienceSonnavationAXISKEY 10:00a.m.– 11:15a.m. TheRoadtoeReceivables: FromOutsourcedLockboxto ElectronicPayments–Crystal D-F PaymentsCollectionSuccess Story:AWin/WinProposition –Grand9-10 Pay&Play:WhenVirtual CurrenciesGetReal–Canary 1-2 TheDisruptors:Challenging theBankingStatusQuo– CrystalG CheckUpforACHHealthcare ClaimPayments–Grand13-14 Legal&Regulatory EnvironmentfortheElectronic PaymentOrder(EPO)–Crystal H DoubleVision:Legal& OperationalIssuesRegarding DuplicatePresentment– Grand11-12 NextStepsinActiveDefense AgainstCyberAttacks– Canary3-4 ClarifyingThirdPartyRoles& Responsibilities–CrystalN-Q PaymentsGoingGlobal: InsightsintoaChanging Landscape–CrystalA-C Buildingthe3DGlobalACH Puzzle–CrystalK-M 11:30a.m.– 1:15p.m.2014NACHAPAYMENTSSYSTEMAWARDSLUNCHEON–MakingLemonade:CreatingaCompetitiveAdvantageWhentheChipsAreDown–PalmsBallroomSponsoredby 1:30p.m.– 2:30p.m. ProfitablyServingthe UnprofitableConsumer– Grand13-14 FutureofB2BPayments– Grand11-12 PayingtoWin:SoundBusiness PracticesinElectronic Payments–Canary3-4 HowConsumersUseMobile FinancialServices&WhyIt Matters–CrystalD-F ConfirmingIdentityThrough aMultidimensionalPrism– CrystalK-M TheEffectsofRegulationon Virtual&DigitalCurrencies– CrystalN-Q BustingFraudRingswith SocialLinkAnalysis– Grand9-10 DrivingACHAdoptioninSmall Businesses–CrystalH AccountValidation:AVision foraBrighterTomorrow– Canary1-2 Same-DayACHintheU.S.: DefiningaUbiquitousCapability fortheACHNetwork–CrystalH PlayingintheInternational PaymentsSpace–CrystalG 2:30p.m.– 3:15p.m.RefreshmentBreakintheExhibitHall|2:35p.m.-3:15p.m.|PaydiantFinovera,Inc.iMobile3 3:15p.m.– 4:15p.m. What’sNextforP2P:Today’s LessonsfortheFuture– CrystalJ FindingOrderinChaos:The LegalEnvironmentofCards– CrystalK-M EMV:OnTrackforU.S.Migration –CrystalD-F SmartRouting:Why Corporates&Financial InstitutionsShouldWork Together–Grand13-14 MobileWallets&Payments: Yes?orNotYet?–Grand9-10 Legal&Regulatory PerspectivesonStopPayments –CrystalG PreparingForTomorrow’s AML&TerroristFinancing Challenges–CrystalA-C ManagingRisk&Minimizing Friction–Canary1-2 TheNextGenerationofACH Authentication–Grand11-12 InternationalPayments Framework(IPF)Association’s PathintotheFuture– CrystalN-Q 4:30p.m.– 5:30p.m. ThePaymentsRevolution:The RoleofNon-Banks–CrystalG TheValueofCorporateMobile BankingServices–Grand9-10 MobileBillPaymentswithQR Bill–Grand11-12 WinningtheMobileBill PaymentsGame–Grand13-14 ConsumerRegulatoryImpact onYourCommercialBusiness –CrystalH CaneCash&VirtualCurrency CompetewithOtherElectronic Payments?–CrystalK-M RegulatoryChange ManagementforCommunity Banks&CreditUnions– CrystalD-F FinancialDataSecurity: LessonsLearnedfromHigher Education–CrystalN-Q TargetRedCard:Successin Growth–Canary1-2 EnterprisingInnovatorsSee DisruptiveValueinACH– Canary3-4 NavigatingCanadianPayments Regulation–CrystalA-C 5:30p.m.– 7:00p.m. TUESDAYEVENINGRECEPTIONintheExhibitHall|5:35p.m.–6:30p.m.|CardinalCommerceIBMBIMNetworksACI Tuesday,April8 SpotlightSpeaker Series Card-Based Opportunities CorporatePayments Solutions MobileBanking& Payments Payments Strategies Risk,Compliance& FraudPrevention TheACHNetwork &theNACHA OperatingRules WorldPayments Viewpoint SponsoredbySponsoredbySponsoredbySponsoredbySponsoredbySponsoredby 8:00a.m.– 12:00p.m.REGISTRATIONOPEN–PalmsBallroomFoyer 8:00a.m.– 8:30a.m.CONTINENTALBREAKFAST–CrystalBallroomAtriumSponsoredby 8:30a.m.– 9:30a.m. PaymentSystemPriorities: WhattheFedHasLearned– CrystalJ Sponsoredby 9;45a.m.– 10:45a.m. MorethanJustWage Payments:TheNextGeneration ofPayrollPutstheEmployee First–Grand9-10 SoundBusinessPractices inPayables&Receivables Integration:ACaseStudy– Canary3-4 BreakingDowntheBarriersto MovingMoney–CrystalK-M ConsumerPurchasingHabits &ATrueOmni-Channel ShoppingExperience–Grand 11-12 MiningPaymentsDataInside aFinancialInstitution:ACase Study–Grand13-14 TopTenRiskManagement StrategiesforNewProduct Innovation–CrystalA-C MitigatingtheRisksof PaymentsFraudwithAnomaly Detection:ACaseStudy– Canary1-2 UndertheMicroscope:Where RealityMeetsRegulation– CrystalG PostPaymentSystem(PPS): PaymentIntegrity’sNext Generation–CrystalH OnboardingACHOriginators– CrystalD-F LeveragingPayments InnovationtoMeetCustomers’ Expectations–CrystalN-Q 11:00a.m.– 12:00p.m. TheUnintendedConsequences oftheDurbinAmendment– CrystalD-F MaximizingCustomerUse ofAutomaticPayments& Paperlesse-Billing–Crystal A-C GroupTherapyforReceiversof BadRemittanceInformation– Grand13-14 DevelopmentsinSecuring Tablet-BasedPOSDevices– Grand11-12 FromStatisticstoStrategy: TurningGenYTrendsinto Tactics–CrystalG TransformingintotheBranch oftheFuture–Canary3-4 KeyRiskIssues&theACH Network–CrystalH OperationAbabil:Lessons Learned&theFutureof InformationSharing– CrystalN-Q EmergingThreats&Trendsin ElectronicPaymentsFraud– Canary1-2 LeveragingtheFedACH® SameDayServiceinthe Heartland–Grand9-10 StreamliningTreasury OperationsAcrosstheGlobe– CrystalK-M 12:00p.m.ConferenceConcludesSeeYouNextAprilinNewOrleans Wednesday,April9
  • 61. NACHA—The Electronic Payments Association 13450 Sunrise Valley Dr., Suite 100 Herndon, VA 20171 USA https://payments.nacha.org This brochure is 100% Wind Powered | Carbon Neutral | FSC Certified | SFI Certified See you next year! 33601_NACHA_Rev8:PAY2012 3/12/14 1:19 PM Page 1