Enhancing Organizational Maturity Utilizing OPM3 and PMO Tools in Achieving Better Business and Financial Results Nada A. Abandah, OPM3, PgMP
Methodology Helps you Manage… It Does not Manage You! Helps you achieve results, but it is not the result!
Examine five different challenges in five businesses, Assess the options those organizations had, and what option pursued, Critique the outcome, and Share the conclusion Structure of the Presentation
The Challenge: 83 interrelated, interdependent projects, Aggressive deadline, with short market window, Functional staff “Managing Projects” with limited or no PM experience, Zero tolerance for mistakes, delays, or problems. The Options: Provide proper training for functional staff Hire Project Management Staff Create detailed, idiot-proof methodology Manage the Projects by the PMO Launching Telecom Operator
The Resolution: Create a Master Plan of Milestone plans. Focus on managing interdependencies Provide early warning signs Create a culture of urgency PMO does all paper work, PMs focus on work. Launching Telecom Operator
Focus on What’s Important… Telecommunication:
The Challenge: Family business in its second generation, Business grew organically from 18 to over 300 in less than 6 months, Huge amount of waste, unjustified costs, and suspected embezzlement, Centralized decision-making, senior management is a bottle-neck, No streamlined operations, and projects running in “Fire-Fighting” Mode. Institutionalizing Construction Co.
The Resolution: Standardization is the first step of Improvement, Start with the vision and strategic objectives, and work your way from there, Focus on the right things that impact the bottom line, Institutionalizing Construction Co.
Institutionalizing Construction Co. http://www.youtube.com/watch?v=ubNF9QNEQLA
It’s Easy to Miss Something You’re Not Looking for Construction: Institutionalizing Family Business, Building a Process, Reducing Waste
The Challenge: Newly established PMO office, with less than 2 years of Project Management Culture, Diversified projects in scope, size, nature, importance, and needs, Departmental PMO (within IT Department) servicing the entire organization. The Options: Make the methodology extensive to suite the diversity of projects, Create flavors of the methodology Transforming a Stock Exchange
Transforming a Stock Exchange
One Size Does Not Fit All… Finance: Conformance, Consistency, Delivery Excellence.
The Challenge: Focusing on % complete as a reporting tool, Senior Management insisting on knowing the details, Minister under huge public pressure for delivering, Not seeing the value in having a PMO. The Resolution: Focusing on Bottom Line (what did the result of my project achieve) Eliminating % complete from reporting. eGovernment Complete?
It’s Not What’s Finished, It’s What Isn’t! Government: Reporting Progress & Achieving Results
The Challenge: Local Company competing at international level, Creating detailed, yet flexible methodology that maintains the consistency, but allows for suppleness, The Options: Go Agile! Adapt a well-known methodology (i.e. Oracle, Rational…) and customize it Controlling the Uncontrollable
Controlling the Uncontrollable http://www.youtube.com/watch?v=KIeGxgnz2e8
Managing a Project is Like Playing Chess Software: Compliance, Consistency, Predictability, International Standards.
Focus on what’s important, and don’t get derailed by the temptation of being everything, to everyone, at all times, Learn the Methodology, then choose when to break it Reporting should help you see early warning signs, and what needs to be done to achieve results instead of highlighting the achievements. Methodology help institutionalize, increase predictability, and enhance business results. Key Take Aways
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