The power of the people is stronger than people in power.. MODERN APPROACH TO KERALA LAND REVENUE OFFICE PROCEDURES_DOM detailed psentation from T J Joseph, Additional tahsildar,,Meenachil-mob 9447464502

1. GOVERNMENT OF
KERALA.
SERVICE DELIVERY.
DISTRICT OFFICE MANUAL.

3. Every thing under the sun
embraces the duties and
responsibilities of a revenue
officer.His duties are
undefined rather than
defined….

4. THE POWER OF THE PEOPLE
IS STRONGER THAN PEOPLE
IN POWER.

5. CUSTOMER IS THE
EMPEROR.

6. CITIZEN CENTRIC
ADMINISTRATION.

7. WHY A CUSTOMER BECOME
ANGRY.

8. What can we do…?

9. A ship is safe when it is in the
harbour…..But ships are not
made for that purpose….

10. BE S.M.A.R.T.

11. Sit in the corner or dance on the
table……..

12. WHAT CAN WE DO
,

13. . SHARPEN YOUR AXE ,,,,,,

16. Give more than you get…..
Seniority and more
qualification means…….

17. ENJOY THE RIDE
learn..relearn…..unlearn
YOUR ASSETS.

18. DO WHAT YOU LOVE….
LOVE WHAT YOU DO…..

19. BALANCED
LIFE..WHILE 10-5 AND WHAT
HAPPENS ON THE JOB IS
IMPORTANT------WHAT
HAPPENS FROM 5-10 OFF
THE JOB IS INFINITELY
IMPORTANT.-

20. No Excuses............the way you
behave….The way you
manage…..
1. We have always done it
that way.
2. We have never done it
that way.
3. That is not my job.
4. I don't think it will
make any difference.
5. I'm too busy.

21. When was the last time you do
some thing new for the first
time……….?

22. When was the last time you do
some thing new for the first
time……….?

23. WHAT CAN WE DO….

24. Changing the face can do
nothing………..….
But facing the change can do
every thing…….

25. WHAT CAN WE DO….
file workshops.

26. WHAT CAN WE DO…
Friends are the most
important ingredient in the
recipe of life.

27. WHAT CAN WE DO….

28. WHAT CAN WE DO….

29. WHAT CAN WE DO….

30. TIME MANAGEMENT IS LIFE
MANAGEMENT.

31. WHAT CAN WE DO….

32. WHAT CAN WE DO….

33. WHAT CAN WE DO….

34. WHAT CAN WE DO….

35. OVER DELIVER IN ALL YOU
DO AND SOON YOU WILL BE
REWARDED FOR THE EXTRA
EFFORT….

36. REVENUE OFFICE
PROCEDURES.

37. Office time 10 AM to 5 PM…..
No lunch Break…….

38. Courteousness &
cleanliness…….

39. ADMINISTRATIVE SET UP.

40. TALUK ADMINISTRATIVE SET
UP.

41. OFFICE SET UP.

42. .
OPENING OF TAPPAL.

43. .
REGISTERS TO BE HANDLED
BY DISTRIBUTION CLERK.

44. .
REGISTERS TO BE HANDLED
BY section clerk.

45. PERSONAL REGISTER IS NOT
PERSONAL……...
1.SERIAL
NUMBER
2.CURRENT
NUMBER.
3.DATE.
4.SUBJECT.
5.DATE OF
SUBMISSION.
6. DATE OF
RETURN
REFERENCE
ISSUED TO
WHOM.
8. COMMN
RECEIVED
9.DATE.
10.NATURE
OF DISPOSAL..

46. PERSONAL REGISTER IS NOT
PERSONAL……...
LA INTERPELLATION- DETAILS OF PORAMBOKE LANDS
UNDER ENCROACHMENT.-POSSIBILITY FOR ASSIGNMENT
FAX MESSAGE NO B1- 543566/14 CLR DT 14/09/14
(0471-2357889)

47. PERSONAL REGISTER
CROSS REFERNCING……..
COL.2 COL.3
26-10-14
2387 4375/13
2354 2231/10
2355 2267/11
2357 9854/11

48. Writing notes…….

49. Writing notes…….

50. .
SUBMISSION OF FILES
MATERIALS NEEDED..

51. Submission of files…….

52. Return of Submitted files…….

53. NOTE FILE……...
LA INTERPELLATION- DETAILS OF PORAMBOKE LANDS
UNDER ENCROACHMENT.-POSSIBILITY FOR ASSIGNMENT
NOTE.
SUB-LA INTERPELLATION- DETAILS OF
PORAMBOKE LANDS.-POSSIBILITY OF
ASSIGNMENT UNDER ZERO LAND LESS
SCHEME.
REF-FAX MESSAGE NO B1- 543566/14
DT 14/09/14 from SECY REVENUE (S) Dept.
C1-5476/14

54. drafting….
C1-9756/14
District Collector,
kottayam
sub-ref.
I invite kind attention to the ref cited ……
.........................................................................................

55. Sending e mail messeges….
C1-9756/14
District Collector,
kottayam
sub-ref.
I invite kind attention to the ref cited ……
.........................................................................................

56. .
SUBMISSION OF FILES
MATERIALS NEEDED..

57. DOM….

58. DOM….

59. DOM….

60. DOM….

61. DOM….

62. Receipt of application.….
…….
To my customers, I will find a
way…..or I will make one.

63. DISPOSAL jackets.

64. Files having no action in the
immediate future….

65. PERIODICAL INSPECTION OF PR…..REGISTERS TO BE
SUBMITTED…RESUBMISSION WITHIN 48 HOURS.

66. SMART despatch…..

67. .
Thank You…………………
T. J Joseph,
Additional Tahsildar,
T. James Joseph,
Adhikarathil,
Kottayam,Kerala.