Communication & Motivation Skills RimsPresentation Transcript
Meaning of communication
The word communication has been derived from the latin word “communes” which means “common”.
Communication & Motivation Skills
Newstorm and Davis,
” Communication is transfer of information from one person to another person. It is a way of reaching others by transmitting, ideas,facts, thoughts, feeling and values.’’
Three Aspects in Communication
Definition of Communication
Communication is a dynamic process…
through this process we convey a thought or feeling to someone else.
how it is received depends on a set of events, stimuli, that person is exposed to.
how you say what you say plays an important role in communication.
Total Communication Process
Why is Communication Important? Doing a good job presenting (writing) will earn you recognition and respect. Becoming a good speaker rarely comes naturally. Make yourself get better at it by giving more talks! Make yourself get better by analyzing what good speakers do. Work at it… it’s uncomfortable but worth it! It actually becomes fun!
Levels of Communication
-Intra verbal : intonation of word and sound
-Extra verbal: implication of words and phrases, semantics
Barriers in Communication
Disagreement between verbal and non-verbal messages
Negative Self Image
Lack of Feedback
Lack of Motivation and Training
Language and Vocabulary Level
Lack of Self Awareness
Unwillingness to say things differently
Unwillingness to relate to others differently
Unwillingness to learn new approaches
Lack of Self-Confidence
Lack of Enthusiasm
External Barriers in Communication
The effect of noise
– Status, Education
Basic Reasons Why We Do Not Listen?
Listening is Hard Work
The Rush for Action
Speed differences (120 wpm v/s 360 wpm)
Lack of Training
Levels of Listening
The Marginal Listener
The Evaluative Listener
The Active Listener
Improving Listening Skills
By not being Preoccupied
Being Open Minded & Non Defensive
Effective Listening is: Hearing, interpreting when necessary, understanding the message and relating
By Asking Questions
It is free of stress.
It is clear.
It is two way.
It involves active listening.
It reflects the accountability of speaker and listener.
It utilizes feedback.
M otivation is a kind of internal energy which drives a person to do something in order to achieve something.
Do all the good you can, By all the means you can, In all the ways you can, In all the places you can, At all the times you can, To all the people you can, As long as ever you can.
Rules of motivation
-Set a major goal,but follow a path.
-Finish what you start.
-Socialize with others of similar interest.
-Learn how to learn.
-Harmonize natural talent with interest that motivates.
-Increase knowledge on subject that inspires.
Achievement Drives -A drive to accomplish objective & go ahead.
Affiliation Drives - A drive to relate to people effectively.
Power Drive -A drive to Influence people.
Presented by -Ravi Patel -Ashutosh Pareek -Kapil Dev