Benefits & Impactwebsite http://emergingpractices.jiscinvolve.org   @andystew or @whaa
“   If you cant measure    something, you cant    understand it. If you cant    understand it, you cant control           ...
Focuses attention  Clarifies expectations  Enables accountability  Increases objectivity  Provides the basis for goal-sett...
Increases alignment  Improves decision making  Improves problem-solving  Provides early warning signals  Enhances understa...
Convinced yet?
A JISC Perspective,             where we are heading…“   JISC should allocate core funding to    support activities which ...
A JISC Perspective
A JISC PerspectiveKnowledge management isfundamental to what JISC does. Wefund projects to help UK educationand research i...
3 easy(ish) steps  1           2         3 Baseline   Evidence   Impact
1     Baseline    You should have already    done this in defining what    your problem is.       Project plan/proposal
1    Baseline…though it might be helpfulto summarise it in a table           http://bit.ly/baseline-template
1     BaselineAt this stage we’re only focusing on: • Baseline (As Is) • Outputs • Outcomes • Expected Benefits (To Be) • ...
1    BaselineThe template tells a story of progression but itmight be easier to complete in the following order: 1.   Expe...
“   Ideally, benefits should be    quantified and                                   ”    measurable, preferably in    fina...
1     Baseline“   Benefits are best titled with a change term    at the beginning (such as    ‘increased’, ‘faster’, ‘lowe...
1      BaselineStruggling? Try a matrix exercise tobrainstorm benefits! For example:                     Enterprise   Educ...
2   Evidence      This is where      you focus on      the actual      change!
2   EvidenceRefer back to your baseline! • Baseline student retention   55% • Expected to be 80% • Actual, upon completion...
3    ImpactThe next step is to flesh outwhat impact ‘actual changes’have had…    http://bit.ly/impact-template
3     ImpactA number of actual changes may lead to oneimpact.  1.   Highlight the impact(s) of your project  2.   Explain ...
3    Impact               Use this high               level view to               tell your               storyies!http://...
Issues 1. Time—    Funders, JISC, Programmes and    Projects must plan time for a    benefits realisation phase 2. Attribu...
ReferencesJISC (2012) Transforming/Reshaping JISC – JISC Transition Group.Available at:http://www.jisc.ac.uk/media/documen...
AcknowledgementsWill Allen (JISC Netskills)Caroline Ingram (JISC Netskills)Lucy Nelson (University of Central Lancashire)D...
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Benefits and Impact by Andy Stewart et al

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Slides to support discussions around evidencinf project impact

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  • Preview available here:http://books.google.co.uk/books?id=fyX7Frm5DeEC&printsec=frontcover#v=onepage&q&f=false
  • Preview available here:http://books.google.co.uk/books?id=fyX7Frm5DeEC&printsec=frontcover#v=onepage&q&f=false
  • Taken from the Transforming/Reshaping JISC – JISC Transition Group Report.
  • Might need to do a bit of work on this slide but I’m trying to get across the relationship between funders, JISC, Programmes and projects. We receive moneys from various funders, it’s important we highlight what we’ve achieved with that money!
  • We need to provide an example.
  • We need to provide an example.
  • We need to provide an example.
  • Benefits and Impact by Andy Stewart et al

    1. 1. Benefits & Impactwebsite http://emergingpractices.jiscinvolve.org @andystew or @whaa
    2. 2. “ If you cant measure something, you cant understand it. If you cant understand it, you cant control ” it. If you cant control it, you cant improve it. Dr. H. James
    3. 3. Focuses attention Clarifies expectations Enables accountability Increases objectivity Provides the basis for goal-setting Improves execution Promotes consistency Facilitates feedbackWhy? (Spitzer, 2007, p.17)
    4. 4. Increases alignment Improves decision making Improves problem-solving Provides early warning signals Enhances understanding Enables prediction MotivatesWhy? (Spitzer, 2007, p.18-19)
    5. 5. Convinced yet?
    6. 6. A JISC Perspective, where we are heading…“ JISC should allocate core funding to support activities which meet the following criteria… deliver a clear output with demonstrable impact and ” value for money (JISC, 2012, p.9)
    7. 7. A JISC Perspective
    8. 8. A JISC PerspectiveKnowledge management isfundamental to what JISC does. Wefund projects to help UK educationand research innovate. Theexternalisation of knowledge is key!
    9. 9. 3 easy(ish) steps 1 2 3 Baseline Evidence Impact
    10. 10. 1 Baseline You should have already done this in defining what your problem is. Project plan/proposal
    11. 11. 1 Baseline…though it might be helpfulto summarise it in a table http://bit.ly/baseline-template
    12. 12. 1 BaselineAt this stage we’re only focusing on: • Baseline (As Is) • Outputs • Outcomes • Expected Benefits (To Be) • Indicators (what else can you measure?) • Stakeholders Forget about actual change for now! http://bit.ly/baseline-template
    13. 13. 1 BaselineThe template tells a story of progression but itmight be easier to complete in the following order: 1. Expected Benefits (To Be) 2. Indicators (what else can you measure?) 3. Baseline (As Is) 4. Outputs 5. Outcomes 6. Stakeholders http://bit.ly/baseline-template
    14. 14. “ Ideally, benefits should be quantified and ” measurable, preferably in financial terms. (OGC, 2007, p.70)
    15. 15. 1 Baseline“ Benefits are best titled with a change term at the beginning (such as ‘increased’, ‘faster’, ‘lower’, ‘cheaper’, ‘big ger’); avoid ‘better’ or ‘improved’ as these ” terms are not specific enough for further analysis. (OGC, 2007, p.69)
    16. 16. 1 BaselineStruggling? Try a matrix exercise tobrainstorm benefits! For example: Enterprise Education External Efficiency Effectiveness Enablement http://bit.ly/example-benefits
    17. 17. 2 Evidence This is where you focus on the actual change!
    18. 18. 2 EvidenceRefer back to your baseline! • Baseline student retention 55% • Expected to be 80% • Actual, upon completion: 75%
    19. 19. 3 ImpactThe next step is to flesh outwhat impact ‘actual changes’have had… http://bit.ly/impact-template
    20. 20. 3 ImpactA number of actual changes may lead to oneimpact. 1. Highlight the impact(s) of your project 2. Explain the actual changes that led to that impact 3. Provide supporting evidence from the benefits template http://bit.ly/impact-template
    21. 21. 3 Impact Use this high level view to tell your storyies!http://bit.ly/jisc-digital-storytelling
    22. 22. Issues 1. Time— Funders, JISC, Programmes and Projects must plan time for a benefits realisation phase 2. Attribution—we’re particularly interested in what can be attributed to JISC’s intervention
    23. 23. ReferencesJISC (2012) Transforming/Reshaping JISC – JISC Transition Group.Available at:http://www.jisc.ac.uk/media/documents/aboutus/annualreview/reshaping-jisc-report.docx (Accessed: 12 April 2012).OGC (2007) Managing Successful Programmes. Norwich: TSO.Spitzer, D. R. (2007) Transforming Performance Management: Rethinking the Way We Measure and Drive Organizational Success. New York: AMACOM.
    24. 24. AcknowledgementsWill Allen (JISC Netskills)Caroline Ingram (JISC Netskills)Lucy Nelson (University of Central Lancashire)David Rose (JISC Emerging Practices Associate)Andrew Stewart (JISC infoNet)

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