Aipm Conference Presentation V1.0 Ext

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This is a presentation material which was presented at the AIPM National Conference in 2003, Alice Springs, Australia by Dr. Mehmet Yildiz.

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Aipm Conference Presentation V1.0 Ext

  1. 1. WELCOME Evaluating the role of eminent IT professionals in enterprise wide IT projects Dr. Mehmet Yildiz IBM Certified Consulting IT Architect IBM Global Services Melbourne-Australia 2003 http://www.google.com/profiles/myildizmel AIPM-2003, Dr. Mehmet Yildiz, IBM 1
  2. 2. INTRODUCTION SCOPE AND STRUCTURE OF PRESENTATION Based on ethnographic case studies in enterprise wide corporate IT environments INTRODUCTION SECTION 1 : An overview of IT projects SECTION 2: The role of ITPs in IT projects SECTION 3: Lessons learnt & recommendations CONCLUSION AIPM-2003, Dr. Mehmet Yildiz, IBM 2
  3. 3. SECTION 1 : Overview of IT Projects Section 1 - Overview of IT Projects • Key characteristics and challenges of IT projects AIPM-2003, Dr. Mehmet Yildiz, IBM 3
  4. 4. SECTION 1 : Overview of IT Projects KEY CHARACTERISTICS OF IT PROJECTS • Developmental and operational • Produce systems, applications or processes • Legacy transformation • Short timeframes • Ambitious expectations / requirements • Service Level Agreement • Non-IT business’ vs core IT business AIPM-2003, Dr. Mehmet Yildiz, IBM 4
  5. 5. SECTION 1 : Overview of IT Projects CHALLENGES OF IT PROJECTS Complex and dynamic: • Variations: hardware, software, data management, networks and applications •Geographical constraints / Globalisation •Mergers, joint ventures, saving measures Customer Expectations: •Scalability demands •High/continuous service availability with optimum performance AIPM-2003, Dr. Mehmet Yildiz, IBM 5
  6. 6. SECTION 2 : Role of IT Professionals in IT Projects Section 2 - Role of IT Professionals • Overview of the roles played by ITPs • Mapping roles to PMI competencies • Considerations for each role ITP = ITC + ITA+ ITS+ [ITPM] AIPM-2003, Dr. Mehmet Yildiz, IBM 6
  7. 7. SECTION 2 : Role of IT Professionals in IT projects OVERVIEW OF ROLES Numerous titles / job specifications and confusing to choose the appropriate resource but… • Project Managers are ‘drivers’ • IT Consultants are ‘advisers’ • IT Architects are ‘designers’ • IT Specialists are ‘builders’ or ‘implementers’ PMs require a framework for roles and responsibilities AIPM-2003, Dr. Mehmet Yildiz, IBM 7
  8. 8. SECTION 2 : Role of IT Professionals in IT projects IT CONSULTANTS (ITC) • $$$ • ‘Conceptual’ or ‘high level’ skills rather than hands-on technical • Work in an unstructured environment creating and reusing intellectual capital to solve diverse technology related issues • Act as effective change agents, advisors, facilitators, leaders for their clients • Involved in the initial engagement of the project and assist the PMs with the establishment of the PMO • They are not IT specialists! AIPM-2003, Dr. Mehmet Yildiz, IBM 8
  9. 9. SECTION 2 : Role of IT Professionals in IT projects IT ARCHITECTS (ITA) • Educated for breadth rather than depth • Identify properties of IT components – and their relationships, interactions and placements • Identify whether components should be purchased, developed or re-used • Typically begin life as specialists • More technical focus than Consultants • Formulate business requirements • Consultancy and leadership in specialised disciplines AIPM-2003, Dr. Mehmet Yildiz, IBM 9
  10. 10. SECTION 2 : Role of IT Professionals in IT projects IT SPECIALISTS (ITS) • Are the building blocks of the solutions as SME’s • Develop and present creative solutions to clients • Provide technical advice and guidance to project team members, customers and sales teams • Are dependent on the IT architects' input • Have indepth product knowledge • Employ formal methodologies and tools AIPM-2003, Dr. Mehmet Yildiz, IBM 10
  11. 11. SECTION 2 : Role of IT Professionals in IT projects MAPPING ITP ROLES TO PMI COMPETENCIES M AP P IN G P M C O M PE TE N C IE S TO IT P R O FE S SIO N ALS S K ILLS PM C om petencies C ontributions b y IT Professionals w ith m ajor skill areas Integration O verall P roduct S kills, O rganisational P rocedures, Configuration M anagem ent, Perform ance M easurem ents Scope Estim ating, C oding structures, M athem atical analysis, S im ulations, Variance analysis, E xpert judgem ent, C ontingency, Q uality Benchm arking, Auditing, Q A Analysis and D esigns R isk Sensitivity analysis, S im ulations, S ystem and product specific risk m itigation techniques, Technical perform ance m easurem ents, R isk response planning Procurem ent M ake-or-buy analysis, E xpert judgm ents, C ontract type selection assistance, screening, perform ance reporting, procurem ent auditing Tim e Expert judgem ent, T im e estim ating, S im ulations, M athem atical analysis, P erform ance m easurem ents, Variance A nalysis HR Stakeholder analysis, R esource S election, Training, T eam building C ost Alternatives Identification, Expert judgem ent, C ost M odelling, Estim ating, Perform ance m easurem ents C om m unication Presentations, Perform ance reporting, Stakeholder analysis, Inform ation retrieval, P erform ance reviews, Trends and variance analysis AIPM-2003, Dr. Mehmet Yildiz, IBM 11
  12. 12. SECTION 2 : Role of IT Professionals in IT projects MAPPING ROLES TO PMI COMPETENCIES During scope management, ITPs assist PMs with estimating, coding structures, mathematical analysis, simulations, variance analysis, expert judgement and contingency planning: • Simulations skills -----> Architects • Estimating and variance analysis skills ---> Consultants • Product & configuration management skills---> Specialists "Contingency planning " may require all 3 types of ITPs working in different capacities: • Consultants from a commercial angle • Specialists from technical requirements or components • Architects from an integration perspective AIPM-2003, Dr. Mehmet Yildiz, IBM 12
  13. 13. SECTION 2 : Role of IT Professionals in IT projects ROLES FROM IT KNOWLEDGE SCOPE PERSPECTIVE AIPM-2003, Dr. Mehmet Yildiz, IBM 13
  14. 14. SECTION 2 : Role of IT Professionals in IT projects OTHER CONSIDERATIONS FOR ROLES • Defining roles distinctively sets the success factors for IT projects • PMs need to understand the characteristics of the roles • PMs need to know what questions to ask of the consultants, architects or specialists • An individual could conceivably play more than one role • Use consultants for the knowledge of business models, outsourcing environments and commercial implications • Use architects for functional and non-functional requirements • Use specialists for designing a specific solution AIPM-2003, Dr. Mehmet Yildiz, IBM 14
  15. 15. SECTION 2 : Role of IT Professionals in IT projects EDUCATION CONSIDERATIONS FOR ROLES • Well-educated & certified professionals provide the project with skill sets that have been verified by technology vendors • Positive impact on the success of the project • Curriculum related to PM education includes IT as a distinctive discipline • Specialised IT Project Management courses AIPM-2003, Dr. Mehmet Yildiz, IBM 15
  16. 16. SECTION 2 : Role of IT Professionals in IT projects CERTIFICATION CONSIDERATIONS FOR ROLES •ANTA competency based learning curriculum •Singapore Computer Society’s Certified IT PM •CompTIA’s IT Project+ •IT organisations / vendors’ internal PM certifications Highly recommended that the characteristics of these IT Professional roles are introduced in detail during education/certification. AIPM-2003, Dr. Mehmet Yildiz, IBM 16
  17. 17. SECTION 3 : Lessons Learnt & Recommendations Section 3 - Lessons Learnt & Recommendations AIPM-2003, Dr. Mehmet Yildiz, IBM 17
  18. 18. SECTION 3 : Lessons Learnt & Recommendations KEY PRINCIPLES & RECOMMENDATIONS BASED ON LESSONS LEARNT • PMs need to know the roles, the environment, nature of IT projects and characteristics of IT Professionals • PM curriculum and certifications need to cover roles • The concept of depth and breadth in skills must be carefully considered • ITPs do not just deal with technical matters but issues related to processes & critical business requirements • ITPs must be familiar with and capable of using & tailoring the PM methodology AIPM-2003, Dr. Mehmet Yildiz, IBM 18
  19. 19. SECTION 3 : Lessons Learnt & Recommendations IMPACTS OF PRINCIPLES & RECOMMENDATIONS Failure to select appropriate IT Professionals to match roles and responsibilities can result in disastrous consequences including: •project overrun; •high maintenance costs; or even… •a failed project. AIPM-2003, Dr. Mehmet Yildiz, IBM 19
  20. 20. CONCLUSIONS • The people aspect of Project Management • Input of IT Professionals in IT Project Management • Communication of IT Professionals and the PMs • Disciplines or expertise of IT Professionals • Role of education & certification PMs should establish mentors in each distinctive category of IT Professionals AIPM-2003, Dr. Mehmet Yildiz, IBM 20
  21. 21. AIPM-2003, Dr. Mehmet Yildiz, IBM 21

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