Red Dot Days 2008 Keynote Dk Final

801 views
757 views

Published on

Key note at RedDot Days 2008, the largest WCM even tin Europe.

Customer and partner event of the Open Text Web Solutions Group

0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
801
On SlideShare
0
From Embeds
0
Number of Embeds
11
Actions
Shares
0
Downloads
0
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide
  • - Welcome, I am really excited to be with you today
    - and I appreciate you investing the time to be with us here today

    - we have put together an amazing program, and I hope you enjoy it



























  • Red Dot Days 2008 Keynote Dk Final

    1. 1. Daniel Kraft President Web Solutions Group SVP Corporate Strategy Open Text Corporation Tuesday, February 10, 2009
    2. 2. Tuesday, February 10, 2009
    3. 3. quot;If everything seems under control, you're just not going fast enough.“ - Mario Andretti Tuesday, February 10, 2009
    4. 4. “The toughest market in the world.” Tuesday, February 10, 2009
    5. 5. “The toughest market in the world.” Tuesday, February 10, 2009
    6. 6. Open Text IBM “The toughest market in EMC the world.” Interwoven Microsoft Tuesday, February 10, 2009
    7. 7. Tuesday, February 10, 2009
    8. 8. 32% 28% 1% 4% 9% 26% Tuesday, February 10, 2009
    9. 9. 32% 28% 1% 4% 9% 26% 50,000,000 Tuesday, February 10, 2009
    10. 10. Tuesday, February 10, 2009
    11. 11. Tuesday, February 10, 2009
    12. 12. Tuesday, February 10, 2009
    13. 13. Tuesday, February 10, 2009
    14. 14. Customer Tuesday, February 10, 2009
    15. 15. CustomerCare Tuesday, February 10, 2009
    16. 16. Management Global Customer Care Tuesday, February 10, 2009
    17. 17. Management Process Improved Support & Escalation Processes Global Ticket System (Spring 09) Tuesday, February 10, 2009
    18. 18. Management Process Knowledge Global Knowledge Center (Spring 09) Tuesday, February 10, 2009
    19. 19. Management Process Knowledge Focus 40% more Customer Care Resources New Call-Center from 8am to 8pm (Summer 09) Tuesday, February 10, 2009
    20. 20. Management Process Knowledge Focus Commitment 44% more R&D Resources in WCM Tuesday, February 10, 2009
    21. 21. Care Tuesday, February 10, 2009
    22. 22. WeCare Tuesday, February 10, 2009
    23. 23. Tuesday, February 10, 2009
    24. 24. Press Releases Reference Calls Speaking Engagements Case Studies Tuesday, February 10, 2009
    25. 25. Press Releases Licenses Reference Calls Training Global Star Speaking Engagements Professional Services Point Case Studies Events Tuesday, February 10, 2009
    26. 26. Tuesday, February 10, 2009
    27. 27. quot;I skate to where the puck is going to be, not where it has been.“ - Wayne Gretzky Tuesday, February 10, 2009
    28. 28. We envision a world where our customers orchestrate their people, processes, and content to achieve strategic success. Tuesday, February 10, 2009
    29. 29. People Process Content Tuesday, February 10, 2009
    30. 30. People Process Content Tuesday, February 10, 2009
    31. 31. People Process Content Tuesday, February 10, 2009
    32. 32. Experience provide a compelling People Process Content Control the risk and cost of content Tuesday, February 10, 2009
    33. 33. Tuesday, February 10, 2009
    34. 34. Experience provide a compelling Control the risk and cost of content Tuesday, February 10, 2009
    35. 35. Tuesday, February 10, 2009
    36. 36. People Process Content Tuesday, February 10, 2009
    37. 37. People Process Empower Agility people and and innovation decision-making Content Tuesday, February 10, 2009
    38. 38. Empower Agility people and and innovation decision-making Tuesday, February 10, 2009
    39. 39. Fear requirement for efficiency Empower Agility people and and innovation decision-making Fun time to build a st rategy Tuesday, February 10, 2009
    40. 40. Experience provide a compelling People Process Empower Agility people and and innovation decision-making Content Control the risk and cost of content Tuesday, February 10, 2009
    41. 41. Experience provide a compelling People Process Empower Agility people and and innovation decision-making Content Control the risk and cost of content Tuesday, February 10, 2009
    42. 42. Experience provide a compelling Empower Agility people and and innovation decision-making Control the risk and cost of content Tuesday, February 10, 2009
    43. 43. Tuesday, February 10, 2009
    44. 44. The Social Work Place The Social Market Place Tuesday, February 10, 2009
    45. 45. Tuesday, February 10, 2009
    46. 46. quot; The best way to predict the future is to invent it.quot; - Alan Kay Tuesday, February 10, 2009
    47. 47. Tuesday, February 10, 2009
    48. 48. Tuesday, February 10, 2009
    49. 49. Tuesday, February 10, 2009
    50. 50. Tuesday, February 10, 2009
    51. 51. Tuesday, February 10, 2009
    52. 52. Tuesday, February 10, 2009
    53. 53. Tuesday, February 10, 2009
    54. 54. Tuesday, February 10, 2009
    55. 55. Tuesday, February 10, 2009
    56. 56. Tuesday, February 10, 2009
    57. 57. Tuesday, February 10, 2009
    58. 58. Tuesday, February 10, 2009
    59. 59. Tuesday, February 10, 2009
    60. 60. Tuesday, February 10, 2009
    61. 61. Tuesday, February 10, 2009
    62. 62. Thank You - Daniel Kraft Tuesday, February 10, 2009
    63. 63. Daniel Kraft President Web Solutions Group SVP Corporate Strategy Open Text Corporation Tuesday, February 10, 2009

    ×